Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition PDF full book. Access full book title Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition by Claire Agutter. Download full books in PDF and EPUB format.
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787783111
Category : Computers
Languages : en
Pages : 214
Get Book Here
Book Description
Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Foundation certification. Prepare for your SIAM™ Foundation exam and understand how SIAM can benefit your organization!
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787783111
Category : Computers
Languages : en
Pages : 214
Get Book Here
Book Description
Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Foundation certification. Prepare for your SIAM™ Foundation exam and understand how SIAM can benefit your organization!
Author: Claire Agutter
Publisher:
ISBN:
Category : Business
Languages : en
Pages : 0
Get Book Here
Book Description
This book helps you to prepare for your SIAM Foundation exam and understand how SIAM can benefit your organization! --
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782204
Category : Computers
Languages : en
Pages : 211
Get Book Here
Book Description
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782964
Category : Computers
Languages : en
Pages : 287
Get Book Here
Book Description
An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module.
Author: Claire Agutter
Publisher: IT Governance Publishing Ltd
ISBN: 1787782158
Category : Computers
Languages : en
Pages : 79
Get Book Here
Book Description
ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Author: Claire Agutter
Publisher: Itgp
ISBN: 9781787783102
Category :
Languages : en
Pages : 320
Get Book Here
Book Description
Service Integration and Management (SIAM(TM)) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM(TM) Foundation certification.
Author: Claire Agutter
Publisher: Van Haren
ISBN: 9401803714
Category : Architecture
Languages : en
Pages : 530
Get Book Here
Book Description
VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.
Author: William L. Briggs
Publisher: SIAM
ISBN: 9780898714623
Category : Mathematics
Languages : en
Pages : 318
Get Book Here
Book Description
Mathematics of Computing -- Numerical Analysis.
Author: David Clifford
Publisher: IT Governance Ltd
ISBN: 1849288526
Category : Computers
Languages : en
Pages : 62
Get Book Here
Book Description
In order for multi-sourcing to be successful, organisations must be capable of integrating their service providers into a single, cohesive unit. SIAM/MSI – An introduction to Service Integration and Management/Multi-sourcing Integration for IT Service Management explains: the merits of a multi-sourced approach to outsourcing service towersthe benefits of multi-sourcing contracts with service providers for specified towershow to align multi-sourced servicesthe challenges of using a multi-sourced modelhow to determine the IT operating model (with reference to the international standards ISO 38500, ISO 38501 and ISO 38502)the different types of service integration models (ISI, ESI and ETSI), and the benefits and challenges of eachaggregating service-level performancea multi-sourcing RFP approach, taking into account structural, operational and governance requirements. If you’re thinking of moving from a single-source to a multi-source outsourcing model, SIAM/MSI – An introduction to Service Integration and Management/Multi-sourcing Integration for IT Service Management provides the answers to all of your questions.
Author: Dave Armes
Publisher: Van Haren
ISBN: 9401805784
Category : Architecture
Languages : en
Pages : 225
Get Book Here
Book Description
For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of principles and practices, which facilitate the collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery organizations and processes used to operate them, into a single operating model. SIAM is a relatively new and fast evolving concept. SIAM teams are being established in many organizations and in many different sectors, as part of a strategy for (out)sourcing IT services and other types of service. This is the first book that describes the concepts of SIAM. It is intended for: ITSM professionals working in integrated multi-sourced environments; Service customer managers, with a responsibility to secure the business supply of IT services in a multi-sourced environment; Service provider delivery managers with a responsibility to integrate multiple services to meet the demands of the customers business and users; Service provider managers with responsibilities to manage integrated services, participating in a multi-sourced environment.
