Service Excellence @ Novell PDF Download
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Author: Nova Vista
Publisher: Winsource Publishing LLC
ISBN: 9789077256114
Category : Business & Economics
Languages : en
Pages : 116
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Book Description
A colorful, pithy, no-nonsense tale that shows readers how Novell made customer support its top profit center, told from a human perspective. Strategies, core training concepts, results, and take-away lessons make it entertaining and informative reading.
Author: Nova Vista
Publisher: Winsource Publishing LLC
ISBN: 9789077256114
Category : Business & Economics
Languages : en
Pages : 116
Get Book Here
Book Description
A colorful, pithy, no-nonsense tale that shows readers how Novell made customer support its top profit center, told from a human perspective. Strategies, core training concepts, results, and take-away lessons make it entertaining and informative reading.
Author:
Publisher:
ISBN: 9781457168246
Category : Consumer relations
Languages : en
Pages : 144
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Book Description
Author:
Publisher:
ISBN:
Category : Customer relations
Languages : en
Pages :
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Book Description
Author: Nova Editors
Publisher:
ISBN:
Category :
Languages : en
Pages : 112
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Book Description
Novell transformed customer service, attaining a level of excellence that turned a cost center into a significant profit center and created a key differentiator in the marketplace.
Author: Loma
Publisher: CRC Press
ISBN: 9781574440768
Category : Business & Economics
Languages : en
Pages : 646
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Book Description
A lot has changed since 1985, when this landmark collection of human resource forms was last published. New legislation, the ongoing modernization of company practices, and drastic changes in the workplace have led to a slew of new challenges for HR professionals. Forms Used in Human Resources tackles these challenges head on. It is fully revised with up-to-date forms for areas such as domestic partnership, the ethical use of computer software, and requests for translation services. Forms Used in Human Resources is for anyone faced with the difficult task of creating or redesigning human resources forms. It features contributions from over 55 U.S. and Canadian companies and includes 350 commonly used HR forms. It can be used as a source to create new forms or as a standard for evaluating your company's current forms with those used by others. Forms in this book have been designed to meet the needs of the companies using them. They have already been put to use by companies such as the Principal Financial Group, the Southwestern Life Corporation and Mutual of New York, so you know they work well in the workplace. And with so comprehensive a source, there is no longer any need to spend hours doing research or struggling to create a new form. Practical examples are right there at your fingertips-examples that will save you valuable time and money.
Author: Michael F. O'Keefe
Publisher: Red Wheel/Weiser
ISBN: 1601634811
Category : Business & Economics
Languages : en
Pages : 154
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Book Description
You have a brilliant idea and a pocketful of ambition. Now what? Do you have what it takes to be an entrepreneur? Are you a self-motivated dynamo ready to dive into the business jungle and seize your turf? Do you really know what you’re getting into? In this essential guide, you’ll learn how to: Test your idea’s worth. Develop a business plan. Line up financing. Deal with legal and tax issues. Avoid the most common mistakes. Each of the books in the Crash Course for Entrepreneurs series offers a high-level overview of the critical things you need to know and do if you want to survive and thrive in our super-competitive world. Of course, there’s much more to learn about each topic, but what you’ll read here will give you the framework for learning the rest. Between them, Marc A. Price, Michael F. O’Keefe, and Scott L. Girard, Jr. have successfully started 17 companies in a wide variety of fields. Scott was formerly executive vice president of Pinpoint Holdings Group, Inc. Mike founded O’Keefe Motor Sports in 2004 and grew it into the largest database of aftermarket automotive components in the world. Marc has launched seven companies of his own and collaborated with the Federal government, U.S. military, and major nonprofits and corporations.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 112
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Book Description
For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
Author:
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ISBN:
Category : Customer services
Languages : en
Pages : 108
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Book Description
Author:
Publisher:
ISBN:
Category : Armed Forces
Languages : en
Pages : 820
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Book Description
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 48
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Book Description
For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.
