Improving Productivity and Service in Depot Businesses PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Improving Productivity and Service in Depot Businesses PDF full book. Access full book title Improving Productivity and Service in Depot Businesses by Colin Woodland. Download full books in PDF and EPUB format.
Author: Colin Woodland
Publisher: CRC Press
ISBN: 1000821323
Category : Business & Economics
Languages : en
Pages : 218
Get Book Here
Book Description
This book is specifically for working operations managers across the broad range of business types that deploy fleet and product via a myriad of service types. It is applicable to businesses with small medium to large fleets in haulage, 3PL, and any service business operating a depot structure. The book is less about theoretical concepts – although specific references point to theories including Lean, continuous improvement, net promoter score, and balanced scorecard – but is essentially a practical guide applying worked examples and generic templates regarding the core ten activities that are critical to achieving service and profit expectation in any depot, route-based business deploying fleet. Every working manager – front-line to COO – will identify with and grasp that these are fundamental areas and that, if improvement can be sustained, will deliver better service to customers and enhanced profit in both local and business levels. The key areas examined are: People management Fleet management Route scheduling Optimisation of non-productive (on-depot) time Driver debrief Customer service and complaint management and measurement Key performance indicators The operating rhythm Continuous improvement
Author: Colin Woodland
Publisher: CRC Press
ISBN: 1000821323
Category : Business & Economics
Languages : en
Pages : 218
Get Book Here
Book Description
This book is specifically for working operations managers across the broad range of business types that deploy fleet and product via a myriad of service types. It is applicable to businesses with small medium to large fleets in haulage, 3PL, and any service business operating a depot structure. The book is less about theoretical concepts – although specific references point to theories including Lean, continuous improvement, net promoter score, and balanced scorecard – but is essentially a practical guide applying worked examples and generic templates regarding the core ten activities that are critical to achieving service and profit expectation in any depot, route-based business deploying fleet. Every working manager – front-line to COO – will identify with and grasp that these are fundamental areas and that, if improvement can be sustained, will deliver better service to customers and enhanced profit in both local and business levels. The key areas examined are: People management Fleet management Route scheduling Optimisation of non-productive (on-depot) time Driver debrief Customer service and complaint management and measurement Key performance indicators The operating rhythm Continuous improvement
Author: U.S. Army Aviation and Troop Command
Publisher:
ISBN:
Category : Aeronautics, Military
Languages : en
Pages : 334
Get Book Here
Book Description
Author: United States. Army Materiel Command
Publisher:
ISBN:
Category :
Languages : en
Pages : 324
Get Book Here
Book Description
Author:
Publisher:
ISBN:
Category : Canada
Languages : en
Pages : 1248
Get Book Here
Book Description
Author: C. M. Kohan
Publisher:
ISBN:
Category : Building
Languages : en
Pages : 564
Get Book Here
Book Description
Author:
Publisher:
ISBN:
Category : Engineering
Languages : en
Pages : 536
Get Book Here
Book Description
Author: All India Radio (AIR),New Delhi
Publisher: All India Radio (AIR),New Delhi
ISBN:
Category : Antiques & Collectibles
Languages : en
Pages : 48
Get Book Here
Book Description
The Indian Listener (fortnightly programme journal of AIR in English) published by The Indian State Broadcasting Service,Bombay ,started on 22 December, 1935 and was the successor to the Indian Radio Times in english, which was published beginning in July 16 of 1927. From 22 August ,1937 onwards, it was published by All India Radio,New Delhi.From July 3 ,1949,it was turned into a weekly journal. Later,The Indian listener became "Akashvani" in January 5, 1958. It was made a fortnightly again on July 1,1983. It used to serve the listener as a bradshaw of broadcasting ,and give listener the useful information in an interesting manner about programmes,who writes them,take part in them and produce them along with photographs of performing artists. It also contains the information of major changes in the policy and service of the organisation. NAME OF THE JOURNAL: The Indian Listener LANGUAGE OF THE JOURNAL: English DATE,MONTH & YEAR OF PUBLICATION: 14-01-1951 PERIODICITY OF THE JOURNAL: Weekly NUMBER OF PAGES: 48 VOLUME NUMBER: Vol. XVI. No. 3. BROADCAST PROGRAMME SCHEDULE PUBLISHED(PAGE NOS): 15-43 ARTICLE: 1. Indian Cultural Beyond : The Himalayas 2. Sri Aurobindo And His Philosophy 3. Missing Pages of History: Begum Samru 4. Plan For An Advanced Economy:The British Way AUTHOR: 1. Dr. R. C. Majumdar 2. H. H. Kumaraswamiji 3. Dr. P. Basu 4. Dr. B. R. Mishra KEYWORDS: 1. Takla Makan Desert, Central Asia Buddhism, Kumarajiva, Khotan 2. Pondicherry, The Life Divine, Sadhana 3. George Thomas, faqir, East India Company, Sardhana 4. State, British Financial Bills Document ID: INL-1951 (J-J) Vol-I (02)
Author: Francis Albert Eley Crew
Publisher:
ISBN:
Category : Medicine, Military
Languages : en
Pages : 570
Get Book Here
Book Description
Author: L R. Hartley
Publisher: Routledge
ISBN: 1351448854
Category : Technology & Engineering
Languages : en
Pages : 291
Get Book Here
Book Description
This unique edited collection derives from an international workshop uniting experts from the transport industry, legislators and research workers. The text focuses on issues from fatigue and their impact on performance and safety. Fatigue and Driving provides an overview of the individual and organisational perspectives of the problem including its many causes and consequences. Transport drivers describe their real-life experience of fatigue and how they identify and manage it; transport managers discuss the demands and constraints on their industry; researchers discuss their current research methodologies and the use of driving simulators.
Author: Trevor Boult
Publisher: Amberley Publishing Limited
ISBN: 1445648075
Category : Transportation
Languages : en
Pages : 264
Get Book Here
Book Description
The former Northern Lighthouse Board tender Fingal was in service for some 37 years and was party to many operational and technical changes in the provision of aids to navigation in Scottish waters.
