The Shortcut Guide to IT Service Management and Automation

The Shortcut Guide to IT Service Management and Automation PDF Author: Rebecca Herold
Publisher: Realtimepublishers.com
ISBN: 1931491844
Category : Computers
Languages : en
Pages : 88

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Book Description

The Shortcut Guide to IT Service Management and Automation

The Shortcut Guide to IT Service Management and Automation PDF Author: Rebecca Herold
Publisher: Realtimepublishers.com
ISBN: 1931491844
Category : Computers
Languages : en
Pages : 88

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Book Description


Sustainability Appraisal

Sustainability Appraisal PDF Author: Barry Dalal-Clayton
Publisher: Routledge
ISBN: 113648390X
Category : Political Science
Languages : en
Pages : 853

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Book Description
Sustainability Appraisal is a sourcebook of the state-of-the-art of this rapidly emerging and diversifying area. It draws on a wealth of international experiences and approaches to illustrate the status and scope of Sustainability Appraisal/Assessment (SA) This comprehensive guide highlights how SA can be used to analyse and integrate the key environmental, social and economic pillars of sustainability into decision-making at all levels, from policy to project to investment, by government, business and industry, or international organizations. Distilling both published and unpublished materials, and with contributions from a range of leading experts, organizations and agencies, this book will be of significant value to professionals everywhere who are in need of a solid, reference guide to what constitutes SA practice and, more importantly, how and when it can be applied.

Software Business

Software Business PDF Author: Sami Hyrynsalmi
Publisher: Springer Nature
ISBN: 3031532279
Category :
Languages : en
Pages : 521

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Book Description


Management and Marketing of Services

Management and Marketing of Services PDF Author: Peter Mudie
Publisher: Routledge
ISBN: 1136386467
Category : Business & Economics
Languages : en
Pages : 306

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Book Description
This second edition of The Management and Marketing of Services builds on the success of the first edition and now includes increased coverage of many key areas, extensive examples and case studies. This second edition looks closely at relationship marketing and public sector issues as well as providing expanded sections on: the definition of services, expectations, competitive advantage, pricing of services, segmentation/positioning of services, the service encounter and service employees. The Management and Marketing of Services is a highly accessible text ideal for practitioners and students looking for a comprehensive treatment of this subject area.

This is Service Design Thinking

This is Service Design Thinking PDF Author: Marc Stickdorn
Publisher: Bis Publishers
ISBN: 9789063692797
Category : Creative ability in business
Languages : en
Pages : 376

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Book Description
This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. A set of 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book. It introduces service design thinking in manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals.

STS SERVICE PROVIDER MANAGEMENT AND SELF ASSESSMENT, SECOND EDITION 2020

STS SERVICE PROVIDER MANAGEMENT AND SELF ASSESSMENT, SECOND EDITION 2020 PDF Author: THE OIL COMPANIES INTERNATIONAL MARINE FORUM (OCIMF)
Publisher:
ISBN: 9781856099387
Category :
Languages : en
Pages :

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Book Description


ECMLG 2019 15th European Conference on Management, Leadership and Governance

ECMLG 2019 15th European Conference on Management, Leadership and Governance PDF Author: Professor Anabela Mesquita
Publisher: Academic Conferences and publishing limited
ISBN: 1912764466
Category : Business & Economics
Languages : en
Pages : 530

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Book Description


Handbook for Continuous Improvement

Handbook for Continuous Improvement PDF Author: Corporation for National Service (U.S.)
Publisher:
ISBN:
Category : National service
Languages : en
Pages : 202

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Book Description


ICMLG2013-Proceedings of the International Conference on Management, Leadership and Governance

ICMLG2013-Proceedings of the International Conference on Management, Leadership and Governance PDF Author: Vincent Ribiere
Publisher: Academic Conferences Limited
ISBN: 1909507008
Category : Business & Economics
Languages : en
Pages : 470

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Book Description


Total Quality Management

Total Quality Management PDF Author: John S. Oakland
Publisher: Routledge
ISBN: 0750657405
Category : Business & Economics
Languages : en
Pages : 489

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Book Description
This text provides a simple model for 'Total Quality Management' and comprehensive coverage of the concepts students need to understand. It is supported throughout with real-life case studies.