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Author: Geary A. Rummler
Publisher: John Wiley & Sons
ISBN: 0787996165
Category : Business & Economics
Languages : en
Pages : 192
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Book Description
Learn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to: Find a viable critical business issue and establish how a project's success will be evaluated. Use a conceptual performance analysis framework to generate hypotheses for gaps in results. Establish the difference between "is" and "should" performance and the find the cause behind it. Specify a solution set that addresses all significant factors that affect the gap in results. "The idea behind Serious Performance Consulting According to Rummler is as simple as it is brilliant: Take a successful project and let the reader follow the performance consultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the consultant's reasoning and offers the reader the benefit of his experience." ?Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa "No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft." ?John Coné, former chief learning officer, Dell Computer, and consultant in organizational learning
Author: Geary A. Rummler
Publisher: John Wiley & Sons
ISBN: 0787996165
Category : Business & Economics
Languages : en
Pages : 192
Get Book Here
Book Description
Learn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to: Find a viable critical business issue and establish how a project's success will be evaluated. Use a conceptual performance analysis framework to generate hypotheses for gaps in results. Establish the difference between "is" and "should" performance and the find the cause behind it. Specify a solution set that addresses all significant factors that affect the gap in results. "The idea behind Serious Performance Consulting According to Rummler is as simple as it is brilliant: Take a successful project and let the reader follow the performance consultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the consultant's reasoning and offers the reader the benefit of his experience." ?Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa "No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft." ?John Coné, former chief learning officer, Dell Computer, and consultant in organizational learning
Author: Dana Gaines Robinson
Publisher: Berrett-Koehler Publishers
ISBN: 1576757773
Category : Business & Economics
Languages : en
Pages : 289
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Book Description
In 1995 the first edition of Performance Consulting introduced a concept which has since become a cornerstone of the human resource, learning and organizational development fields: training and HR solutions do not take place in a vacuum but must be tied to an organization's business goals. Performance consulting is a process in which a client and consultant partner to achieve business goals by optimizing workgroup performance. In this updated edition, Dana and Jim Robinson draw on what they've learned since the first edition was published twelve years ago, providing both a robust conceptual framework and improved tools and techniques to help the reader move from the traditional role to that of a Performance Consultant. They show readers how to form partnerships with management, help to identify performance required to ensure that business goals are achieved and assist management in taking actions needed for performance to change. They also illustrate the “how-to’s” for assisting management to identify the performance required to achieve business goals; and determining the degree to which the work environment supports and encourages the performance required. Effective HR and learning consultants master both the “science” (the analytical and assessment techniques) and the “art” (the consultative and partnering practices) of performance consulting. For the science of performance consulting, dozens of analytic tools, templates and assessment techniques are provided in the book. Regarding the art, the Robinsons describe the concepts and practices of ACT—building Access, Credibility and Trust—with business managers. In addition, two brand new chapters are dedicated to the skills of reframing requests for solutions into discussion of business goals and performance requirements; and Initiating business goals discussions with business managers and identifying strategic opportunities to partner with those managers in a proactive manner. Performance Consulting Toolkit - The second edition of Performance Consulting references graphic and adaptable tools that can be downloaded to support the performance consulting work the Robinsons describe. These tools are available to purchase and download from this product page. See the Table of Contents link for the full listing of the tools. Some tools (in Adobe PDF) can be printed and shared; others (in Microsoft Word) can be adapted to your specific needs and application requirements.
Author: William J. Rothwell
Publisher: John Wiley & Sons
ISBN: 1118416279
Category : Business & Economics
Languages : en
Pages : 528
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Book Description
Performance Consulting If organizations are to be successful they must improve individual and organizational performance in order to establish and maintain a high-performance workplace, develop intellectual capital, promote productivity, and ultimately enhance profitability. Performance Consulting reveals how to distinguish between the signs and symptoms of productivity problems from the underlying root causes and find the most ethical and cost-effective solutions to solve those problems. The book is written for performance consultants, HR professionals, and any leader who want to fulfill the role of a performance consultant in order to develop more productive workers and create a globally-competitive organization. Filled with illustrative examples from giants in the field of human performance technology, the book describes the skills needed in order to become an effective performance consultant. Step by step the author clearly shows how to uncover and deal with challenges and opportunities to improve human performance of organizations by analyzing their present and envisioning their future. The book offers vital information for examining an organization's present conditions that are associated with data collection and analysis methods. It also describes how to foresee future conditions of an organization associated with relevant sources in order to determine their future course. Performance Consulting includes guidelines for implementing performance improvement solutions, which are often identified as performance improvement interventions. The book explains which approaches can offer the solutions that are likely to be most cost-effective, timely, ethical, and socially-responsible. No matter what size your organization or your current job responsibilities, Performance Consulting offers the strategies and information needed to become a dynamic performance consultant.
Author: Dale M. Brethower
Publisher: Human Resource Development
ISBN: 1599960540
Category : Business & Economics
Languages : en
Pages : 198
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Book Description
In Performance Analysis: Knowing What to Do and How, Dr. Dale Brethower takes a fresh look at finding out what will work to change and improve performance. The book presents a systems thinking approach to improving performance and contains tools for creating interventions that will be implemented, will have a favorable impact and can be maintained and continually improved.
Author: Mary L. Broad
Publisher: John Wiley & Sons
ISBN: 0787981613
Category : Business & Economics
Languages : en
Pages : 288
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Book Description
Did you know that an average of only 10%-20% of training resulted in changing or enhancing an employee?s performance on the job. So, why train? Picking up where her first book, the landmark Transfer of Training, left off (and retaining some of the most salient sections and strategies), this completely updated take on the topic shows trainers and performance professionals how to: Gain and maintain effective performance in complex systems. Find and engage clients and stakeholders in transfer of learning efforts. Support transfer of learning in E-environments. Evaluate the success transfer of learning interventions. Order your copy of this essential guide today!
Author: Ingrid Guerra-López
Publisher: Human Resource Development
ISBN: 1599960516
Category : Business & Economics
Languages : en
Pages : 181
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Book Description
This practical book will help you to create positive change. It is a clearly written resource that breaks down the evaluation process into seven easy steps. Evaluating Impact uses a common-sense approach to conducting data-driven evaluations that are simple and efficient and deliver the improved and measurable performance you want.
Author: Performance Improvement Institute
Publisher: AuthorHouse
ISBN: 145208985X
Category : Business & Economics
Languages : en
Pages : 146
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Book Description
Societal an Organizational Performance Review is a peer-reviewed publication of the Performance Improvement Institute (PII), Phd and MBA program at the Sonora Institute of Technology (ITSON) This new journal is a reflection of the work that is being conducted at the Institute for Social and Organizational Performance in Sonora, Mexico, which illustrates how organizations can achieve social and organizational transformation using rigorous performance improvement concepts and methodologies. Now, as part of the PII and its commitment to results-based and research-based performance accomplishment, this is the first issue of Social and Organizational Performance Review (SOPR). It includes timely work by ITSON faculty, staff, and others committed to adding societal value. This first issue includes the concepts and tools of Mega thinking and planning, and proven tools and techniques for designing, delivering, and evaluation organizational and societal impact. While some of the work that appears in this and future issues might have been also published elsewhere, they are provided here with full attribution of initial source. We also will be publishing new work and the results of the applied research and development of ITSON students, their sponsors, and sponsoring organizations. We will also find useful work done throughout the world and bring it to you through the SOPR. The most important part of this Review is the reader.
Author: Roger A. Kaufman
Publisher: Human Resource Development
ISBN: 1599961288
Category : Business & Economics
Languages : en
Pages : 131
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Book Description
Individuals, teams and organizations make decisions everyday intended to improve performance. But, too often, they rush into finding the solution before defining the problem. This book contains seven self-assessments designed to help you define the issue of "what to accomplish" before deciding "how to accomplish it." With these seven assessments, you can collect, analyze and interpret the data necessary to confirm your suspicions before making recommendations. Do you feel there is neglect of the strategic planning process in your organization? Is it time to move into E-learning? Does your corporate culture require change? Avoid jumping to conclusions - gather the facts first and be sure you are headed where you want to end up before selecting how to get there. In nine chapters, the authors present seven self-assessments: Strategic Thinking and Planning; Needs Assessment and Your Organization; Corporate Culture and Your Organization; Evaluation and Your Organization; Performance Improvement Competencies; Performance Motivation to Change; Organizational Readiness for E-learning. Each instrument uses a unique dual response - "what is" and "what should be" - format with performance-related questions. The book includes instructions on how to complete the surveys, decide what the results mean and use the results. Also included is a glossary of terms used that focuses on results and payoffs instead of the process, activities and interventions applied.
Author: Roy V. H. Pollock
Publisher: John Wiley & Sons
ISBN: 1118677447
Category : Business & Economics
Languages : en
Pages : 336
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Book Description
Get real results for your business – maximize yourtraining and development programs Corporate learning and development programs play an undeniablerole in successful business endeavors, but only when they're doneright. The significant revisions in the third edition of The SixDisciplines of Breakthrough Learning add fresh, timely elementsto a resource that has become known globally as a trusted guide forprofessionals determined to get the most of their companies'training and development programs. All-new examples, tools, guides,and insights combine to make an excellent, all-in-one resource foreveryone from workplace professionals and HR managers to trainingdevelopment providers and businesses leaders looking to maximizethe return on their enterprise's learning budget. Infused with current research and recent case studies, thisresource serves as a practical guide that recommends concreteactions for producing tangible results. Tools, guides, andchecklists in every chapter ensure that readers walk away withmeaningful strategies that can be implemented right away. The bookincludes: A complete review of research drawn from thousands of insights,goals, and lessons learned Specific strategies and actions that can be put into effectquickly for immediate results A focus on ROI for business leaders wanting to make a clearerconnection between dollars spent and new skills gained Checklists in each chapter to help learning organizationsperform quality audits of new and existing learning programs The third edition of The Six Disciplines of BreakthroughLearning contains so many new resources and so muchthoroughly-revised content that even those who own previouseditions will find its reinvigorated approach highly beneficial.Strengthen the link between your learning efforts and your businessgoals with this increasingly popular, globally recognizedresource.
Author: Roger A. Kaufman
Publisher: Human Resource Development
ISBN: 087425924X
Category : Business & Economics
Languages : en
Pages : 205
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Book Description
Learn how to be proactive by defining and justifying where you should head before deciding how to get there. To help you in the process, this book introduces the concepts and tools underlying mega thinking and planning. The decision about where an organization should be headed couldn't be more basic. How about yours? Do you know where you are headed? Is it the right place to go?
