Selling Tourism Services at a Distance

Selling Tourism Services at a Distance PDF Author: Josep Maria Bech Serrat
Publisher: Springer Science & Business Media
ISBN: 3642278876
Category : Law
Languages : en
Pages : 207

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Book Description
New rules on distance contracts provided for the Consumer Rights Directive of 25 October 2011 do not apply to package holidays or contracts falling within the scope of the Timeshare Directive. Moreover, contracts for passenger transport services and contracts for the provision of accommodation, car rental, catering or leisure services if the contract provides for a specific date or period of performance are not covered by some of these rules. Yet measures aimed at protecting the consumer when a contract is concluded via the phone, the Internet, by mail or other means of distance communication play a role in tourism. This book helps readers to navigate through uncertainties in travel contracts regarding information requirements, the right of withdrawal or providing alternative services. Findings reveal that consumer acquis is inadequately adapted to the features of the tourism industry when an optional instrument based on the Draft Common Frame of Reference might be used in the future.

Selling Tourism Services at a Distance

Selling Tourism Services at a Distance PDF Author: Josep Maria Bech Serrat
Publisher: Springer Science & Business Media
ISBN: 3642278876
Category : Law
Languages : en
Pages : 207

Get Book Here

Book Description
New rules on distance contracts provided for the Consumer Rights Directive of 25 October 2011 do not apply to package holidays or contracts falling within the scope of the Timeshare Directive. Moreover, contracts for passenger transport services and contracts for the provision of accommodation, car rental, catering or leisure services if the contract provides for a specific date or period of performance are not covered by some of these rules. Yet measures aimed at protecting the consumer when a contract is concluded via the phone, the Internet, by mail or other means of distance communication play a role in tourism. This book helps readers to navigate through uncertainties in travel contracts regarding information requirements, the right of withdrawal or providing alternative services. Findings reveal that consumer acquis is inadequately adapted to the features of the tourism industry when an optional instrument based on the Draft Common Frame of Reference might be used in the future.

Oversight of the U.S. Travel Service and Report of the National Tourism Resources Review Commission

Oversight of the U.S. Travel Service and Report of the National Tourism Resources Review Commission PDF Author: United States. Congress. Senate. Committee on Commerce
Publisher:
ISBN:
Category : Tourism
Languages : en
Pages : 130

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Book Description


Tourism and Hospitality Marketing

Tourism and Hospitality Marketing PDF Author: Simon Hudson
Publisher: SAGE
ISBN: 1849204888
Category : Business & Economics
Languages : en
Pages : 490

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Book Description
With over 70 global case studies and vignettes, this textbook covers all the key marketing principles applied to tourism and hospitality, showing how these concepts work in practice and demonstrating the diverse range of tourism and hospitality products on offer. Chapters are packed with pedagogical features that will help readers consolidate their learning, including: - Chapter objectives - Key terms - Discussion questions and exercises - Links to useful websites - Profiles of successful individuals and organizations Tourism and Hospitality Marketing is accompanied by a website that offers lecturers answers to the discussion questions and exercises in the book, case study questions, a test bank, PowerPoint slides and a list of additional teaching resources.

European Consumer Access to Justice Revisited

European Consumer Access to Justice Revisited PDF Author: Stefan Wrbka
Publisher: Cambridge University Press
ISBN: 1107072379
Category : Law
Languages : en
Pages : 419

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Book Description
This book asks what is European consumer access to justice, and how we can improve it by means of procedural and substantive laws?

Tourism, 2nd Edition

Tourism, 2nd Edition PDF Author: Peter Robinson
Publisher: CABI
ISBN: 1789241480
Category : Business & Economics
Languages : en
Pages : 471

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Book Description
Fully revised, Tourism, 2nd edition covers aspects of tourism from a modern perspective, providing students with a range of theoretical and research-based explanations, supported by examples, case studies and unique insights from industry representatives. Covering topics such as policy and planning, heritage management, leisure management, event management and hospitality management, the book tackles the practical elements of academic tourism such as infrastructure management and economic development, together with other important contemporary issues such as sustainable development and post-tourists.

A Study on Alternative Dispute Resolution and Cross-border Complaints in Europe

A Study on Alternative Dispute Resolution and Cross-border Complaints in Europe PDF Author:
Publisher: Nordic Council of Ministers
ISBN: 9789289308267
Category : Consumer complaints
Languages : en
Pages : 94

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Book Description
4. THE NORDIC ADR SYSTEMS

Encyclopedia of Tourism

Encyclopedia of Tourism PDF Author: Jafar Jafari
Publisher: Routledge
ISBN: 1134735324
Category : Science
Languages : en
Pages : 717

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Book Description
In fewer than three hundred years tourism has become a global service industry of great economic, cultural and political importance. Published to critical acclaim, the Encyclopedia of Tourism - now available as a Routledge World Reference title - is the definitive one-volume reference source to this challenging multisectoral industry and multi disciplinary field of study. Comprising over one thousand entries, this volume has been written by an international team of contributors to provide a comprehensive guide to both the manifest and hidden dimensions of tourism. It explores the wide range of definitions, concepts, perspectives and institutions and includes: comprehensive coverage of key issues and concepts definitions of all terms and acronyms entries on the significant institutions, associations and journals in the field country-specific tourism profiles, from Greece to Japan and Kenya to Peru thorough analysis of the trends and patterns of tourism development and growth. The extensive cross-referencing and comprehensive index will assist the reader in making links between the diverse aspects of tourism studies, and the suggestions for further reading are invaluable.

Tourism

Tourism PDF Author: Roy A. Cook
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 500

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Book Description
For introductory courses in Tourism/Travel and Hospitality. This second edition provides an accurate overview of today's tourism industry that's as interesting and multi-faceted as the field itself. Written in a conversational style that's fun to read, it takes a balanced, business-oriented look at each component of the industry including the role of the travel agent and the importance of transportation modes, accommodations, destinations, attractions and food and beverage operations.

Research Handbook on EU Consumer and Contract Law

Research Handbook on EU Consumer and Contract Law PDF Author: Christian Twigg-Flesner
Publisher: Edward Elgar Publishing
ISBN: 1782547371
Category : Law
Languages : en
Pages : 603

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Book Description
The Research Handbook on EU Consumer and Contract Lawtakes stock of the evolution of this fascinating area of private law to date and identifies key themes for the future development of the law and research agendas. This major Handbook brings together contributions by leading academics from across the EU on the latest developments and controversies in these important areas of law. The Handbookis divided into three distinct and thematic parts: firstly, authors examine a range of cross-cutting issues relevant to both consumer and contract law. The second part discusses specific topics on EU consumer law, including the consumer image within EU law, information duties and unfair contract terms. The final part focuses on a number of important subjects which remain current in the development of EU contract law and presents a number of innovative solutions to the challenges presented in parts one and two. This timely and insightful Handbook will provide both a comprehensive survey of this area of law for the novice researcher and fresh food-for-thought for scholars who have been researching this area of law for many years. Contributors include:E.A. Amayuelas, H. Beale, J.M. Bech Serrat, C. Busch, R. Canavan, P. Cartwright, O.O. Cherednychenko, G. Comparato, G. Cordero-Moss, A. Cygan, L. Gillies, M. Graziadei, M.W. Hesselink, G. Howells, C. Mak, V. Mak, H.-W. Micklitz, B. Pozzo, P. Rott, J. Rutgers, J.M. Smits, Y. Svetiev, E.T.T. Tai, C. Twigg-Flesner, W.H. van Boom, J. Watson, F. Zoll

SERVICES MARKETING

SERVICES MARKETING PDF Author: Prof. R.Jothi Priya
Publisher: Archers & Elevators Publishing House
ISBN: 9390996937
Category : Antiques & Collectibles
Languages : en
Pages : 258

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Book Description