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Author: Sidney Dekker
Publisher: CRC Press
ISBN: 146658341X
Category : Medical
Languages : en
Pages : 131
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Book Description
How do people cope with having "caused" a terrible accident? How do they cope when they survive and have to live with the consequences ever after? We tend to blame and forget professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that of the first victims’. Yet information on second victimhood and its relationship to safety, about what is known and what organizations might need to do, is difficult to find. Thoroughly exploring an emerging topic with great relevance to safety culture, Second Victim: Error, Guilt, Trauma, and Resilience examines the lived experience of second victims. It goes through what we know about trauma, guilt, forgiveness, and injustice and how these might be felt by the second victim. The author discusses how to conduct investigations of incidents that do not alienate second victims or make them feel even worse. It explores the importance support and resilience and where the responsibilities for creating it may lie. Drawing on his unique background as psychologist, airline pilot, and safety specialist, and his own experiences with helping second victims from a variety of backgrounds, Sidney Dekker has written a powerful, moving account of the experience of the second victim. It forms compelling reading for practitioners, risk managers, human resources managers, safety experts, mental health workers, regulators, the judiciary, and many other professionals. Dekker provides a strong theoretical background to promote understanding of the situation of the second victim and solid practical advice about how to deal with trauma that continues after an event leading to preventable harm or even avoidable death of a patient, consumer, or colleague. Listen to Sidney Dekker speak about his book
Author: Sidney Dekker
Publisher: CRC Press
ISBN: 146658341X
Category : Medical
Languages : en
Pages : 131
Get Book Here
Book Description
How do people cope with having "caused" a terrible accident? How do they cope when they survive and have to live with the consequences ever after? We tend to blame and forget professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that of the first victims’. Yet information on second victimhood and its relationship to safety, about what is known and what organizations might need to do, is difficult to find. Thoroughly exploring an emerging topic with great relevance to safety culture, Second Victim: Error, Guilt, Trauma, and Resilience examines the lived experience of second victims. It goes through what we know about trauma, guilt, forgiveness, and injustice and how these might be felt by the second victim. The author discusses how to conduct investigations of incidents that do not alienate second victims or make them feel even worse. It explores the importance support and resilience and where the responsibilities for creating it may lie. Drawing on his unique background as psychologist, airline pilot, and safety specialist, and his own experiences with helping second victims from a variety of backgrounds, Sidney Dekker has written a powerful, moving account of the experience of the second victim. It forms compelling reading for practitioners, risk managers, human resources managers, safety experts, mental health workers, regulators, the judiciary, and many other professionals. Dekker provides a strong theoretical background to promote understanding of the situation of the second victim and solid practical advice about how to deal with trauma that continues after an event leading to preventable harm or even avoidable death of a patient, consumer, or colleague. Listen to Sidney Dekker speak about his book
Author: Pam Koerbel
Publisher:
ISBN: 9780899570976
Category : Social Science
Languages : en
Pages : 292
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Book Description
Author: Lee Madigan
Publisher: Jossey-Bass
ISBN:
Category : Political Science
Languages : en
Pages : 220
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Book Description
Examines the blind and subtle ways our society fosters greater feelings of violation and trauma in women who report their rape.
Author: Bethel Sipe
Publisher: SAGE Publications
ISBN: 1452263337
Category : Psychology
Languages : en
Pages : 327
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Book Description
Detailing the domestic violence suffered by the first author during her 16 year marriage, this moving volume details the background and events leading up to and immediately following Beth Sipe's tragic act of desperation: ending the life of the perpetrator. Encouraged to publish her story by her therapist and co-author, Evelyn Hall, Sipe relates how her case was mishandled by the police, the military, a mental health professional and the welfare system, illustrating how women like herself are further victimized and neglected by the very systems that are expected to provide assistance. Her story is followed by seven commentaries by experts in the field. They discuss the causes and process of spousal abuse, reasons why battered women stay, and the dynamic consequences of domestic violence.
Author: Lorraine S. Amstutz
Publisher: Simon and Schuster
ISBN: 168099252X
Category : Law
Languages : en
Pages : 90
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Book Description
Victim offender dialogues have been developed as a way to hold offenders accountable to the person they have harmed and to give victims a voice about how to put things right. It is a way of acknowledging the importance of the relationship, of the connection which crime creates. Granted, the relationship is a negative one, but there is a relationship. Amstutz has been a practitioner and a teacher in the field for more than 20 years.
Author: Institute of Medicine
Publisher: National Academies Press
ISBN: 0309068371
Category : Medical
Languages : en
Pages : 312
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Book Description
Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDSâ€"three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems. To Err Is Human breaks the silence that has surrounded medical errors and their consequenceâ€"but not by pointing fingers at caring health care professionals who make honest mistakes. After all, to err is human. Instead, this book sets forth a national agendaâ€"with state and local implicationsâ€"for reducing medical errors and improving patient safety through the design of a safer health system. This volume reveals the often startling statistics of medical error and the disparity between the incidence of error and public perception of it, given many patients' expectations that the medical profession always performs perfectly. A careful examination is made of how the surrounding forces of legislation, regulation, and market activity influence the quality of care provided by health care organizations and then looks at their handling of medical mistakes. Using a detailed case study, the book reviews the current understanding of why these mistakes happen. A key theme is that legitimate liability concerns discourage reporting of errorsâ€"which begs the question, "How can we learn from our mistakes?" Balancing regulatory versus market-based initiatives and public versus private efforts, the Institute of Medicine presents wide-ranging recommendations for improving patient safety, in the areas of leadership, improved data collection and analysis, and development of effective systems at the level of direct patient care. To Err Is Human asserts that the problem is not bad people in health careâ€"it is that good people are working in bad systems that need to be made safer. Comprehensive and straightforward, this book offers a clear prescription for raising the level of patient safety in American health care. It also explains how patients themselves can influence the quality of care that they receive once they check into the hospital. This book will be vitally important to federal, state, and local health policy makers and regulators, health professional licensing officials, hospital administrators, medical educators and students, health caregivers, health journalists, patient advocatesâ€"as well as patients themselves. First in a series of publications from the Quality of Health Care in America, a project initiated by the Institute of Medicine
Author: Saul Bellow
Publisher: Odyssey Editions
ISBN: 1623730198
Category : Fiction
Languages : en
Pages : 260
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Book Description
It's sweltering summer in New York City, and Asa Leventhal is alone. His co-workers ignore or condescend to him, his wife is away with her mother, and his estranged brother has run off, abandoning his wife and two sons. One night, Leventhal is confronted by a stranger--'one of those guys who want you to think they can see to the bottom of your soul'--who reveals himself to be a marginal figure from his distant past. Leventhal, accused of ruining the man's life, becomes shocked and dismissive, vehemently denying any part in the man's unhappy lot. But as time passes, he is increasingly unable to separate his own good fortune from the bad luck of this down-and-out stranger, who will not leave him be. A brief, haunting rumination on the vagaries of fate and responsibility, The Victim is, in the words of Norman Rush, Saul Bellow's "purest creation."
Author: Thomas Keneally
Publisher: Open Road Media
ISBN: 150403807X
Category : Fiction
Languages : en
Pages : 241
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Book Description
An Edwardian murder mystery set on the unforgiving Antarctic tundra . . . Captain Sir Eugene Stewart chose the gentlemen to join his great 1910 expedition to the South Pole with great precision, each man selected for his skills to survive the Antarctic winter. Reflecting sixty years later, Sir Anthony Piers, an oil painter and watercolorist chosen to capture the long midnight lights of the South Pole, finally reveals the truth of the New British South Polar Expedition and the murder committed on their journey. Who among the expedition would kill Victor Henneker, an unlikeable and mischievous journalist only six months into the trek? Telling of complete isolation, absolute darkness, unrelenting wind, and slowly-approaching starvation, Sir Anthony Piers confronts the demons and truths of this hellish expedition after sixty years of silence.
Author: James J. Orr
Publisher: University of Hawaii Press
ISBN: 0824865154
Category : History
Languages : en
Pages : 281
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Book Description
This is the first systematic, historical inquiry into the emergence of "victim consciousness" (higaisha ishiki) as an essential component of Japanese pacifist national identity after World War II. In his meticulously crafted narrative and analysis, the author reveals how postwar Japanese elites and American occupying authorities collaborated to structure the parameters of remembrance of the war, including the notion that the emperor and his people had been betrayed and duped by militarists. He goes on to explain the Japanese reliance on victim consciousness through a discussion of the ban-the-bomb movement of the mid-1950s, which raised the prominence of Hiroshima as an archetype of war victimhood and brought about the selective focus on Japanese war victimhood; the political strategies of three self-defined war victim groups (A-bomb victims, repatriates, and dispossessed landlords) to gain state compensation and hence valorization of their war victim experiences; shifting textbook narratives that reflected contemporary attitudes and structured future generations' understanding of the war; and three classic antiwar novels and films that contributed to the shaping of a "sentimental humanism" that continues to leave a strong imprint on the collective Japanese conscience.
Author: Sidney Dekker
Publisher: CRC Press
ISBN: 1317031830
Category : Technology & Engineering
Languages : en
Pages : 161
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Book Description
When faced with a ’human error’ problem, you may be tempted to ask 'Why didn’t these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple Theory' where you believe your system is basically safe if it were not for those few unreliable people in it. Building on its successful predecessors, the third edition of The Field Guide to Understanding ’Human Error’ will help you understand a new way of dealing with a perceived 'human error' problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance that others may still call 'human error', allowing you to discover how your people create safety through practice, at all levels of your organization, mostly successfully, under the pressure of resource constraints and multiple conflicting goals. The Field Guide to Understanding 'Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization. If you are faced with a ’human error’ problem, abandon the fallacy of a quick fix. Read this book.
