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Author: William S. Hadley
Publisher:
ISBN: 9781934800003
Category : Algebra
Languages : en
Pages : 0
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Book Description
Author: William S. Hadley
Publisher:
ISBN: 9781934800003
Category : Algebra
Languages : en
Pages : 0
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Book Description
Author: Kerry Ferris
Publisher: W. W. Norton
ISBN: 9780393639308
Category : Popular culture
Languages : en
Pages : 505
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Book Description
"In every chapter, Ferris and Stein use examples from everyday life and pop culture to draw students into thinking sociologically and to show the relevance of sociology to their relationships, jobs, and future goals. Data Workshops in every chapter give students a chance to apply theoretical concepts to their personal lives and actually do sociology.
Author: Robert C. Ford
Publisher: Delmar
ISBN: 9781111307738
Category : Hospitality industry
Languages : en
Pages : 516
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Book Description
MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENCE, International Edition teaches the concept of treating customers as guests and creating a "WOW" experience for them. Many other texts in this subject area skip over guest-focused service strategy in hospitality or service This text fully covers the topic of managing hospitality organizations by using academic studies and real life experience from companies like Walt Disney Company, Marriott, Ritz-Carlton, Darden Restaurants, Southwest Airlines and many others. The text is written in three sections: strategy, staffing, and systems.Each chapter includes at suggested hospitality activities for students, in which students are encouraged to visit local organizations to talk with guests, employees and managers to obtain a variety of perspectives on the guest experience. Other activities will have students going to the internet to visit established sites for hospitality organizations. Real and hypothetical hotels, restaurants, and other business types found in the hospitality industry are included as case studies giving the opportunity for discussion of hospitality concepts and principles. "Ethics in Business" segments encourage students to analyze ethical issues associated with chapter topics. Each chapter opens with learning objectives and discussion questions at the end. The included Instructor's Guide provides answers to the end-of-chapter questions and to the discussion questions following the chapter cases, additional field exercises in hospitality, true-false and multiple-choice quizzes, and additional material to assist the instructor in preparing course outlines and lesson plans, providing the best known about managing hospitality organizations big or small.
Author: John H. Saxon, Jr.
Publisher: Saxon Pub
ISBN: 9781565772014
Category : Science
Languages : en
Pages :
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Book Description
Physics is equally appropriate for average and gifted students. The entire program is based on introducing a topic to a student and then allowing them to build upon that concept as they learn new ones. Topics are gradually increased in complexity and practiced every day, providing the time required for concepts to become totally familiar. Includes: Student Textbook (Hardcover) 100 Lessons Appendix with selected tables Periodic Table of the Elements Answers to odd-numbered problems Homeschool Packet With Test Forms 25 Test Forms for homeschooling Answer Key to odd-numbered Textbook Problem Sets Answer Key to all homeschool Tests
Author: Robert C. Ford
Publisher: SAGE Publications
ISBN: 1544356846
Category : Business & Economics
Languages : en
Pages : 685
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Book Description
"A perfect book for any Hospitality program, excellent instructor support, and a good resource for students." –Denise A. Braley, Mitchell College Today’s economy is dominated by the rapidly growing service sector. Even businesses primarily selling goods are reinventing their image and positioning themselves as service providers. Managing Hospitality Organizations: Achieving Excellence in the Guest Experience takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael C. Sturman emphasize the critical importance of focusing on the guest and creating that unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. The Second Edition includes new coverage of technology, sustainability, sexual harassment, diversity and inclusion, and ethical leadership. Give your students the SAGE edge! SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning.
Author: John H. Saxon
Publisher:
ISBN: 9780939798377
Category : Algebra
Languages : en
Pages : 0
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Book Description
Author: Hugh Dellar
Publisher: Heinle Elt
ISBN: 9781111211752
Category : Juvenile Nonfiction
Languages : en
Pages : 0
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Book Description
Outcomes is a completely new general English course in which: Natural, real-world grammar and vocabulary help students to succeed in social, professional, and academic settings CEF goals are the focus of communication activities where students learn and practise the language they need to have conversations in English Clear outcomes in every lesson of every unit provide students with a sense of achievement as they progress through the course
Author: Eps
Publisher:
ISBN: 9780838821916
Category : English language
Languages : en
Pages : 84
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Book Description
Spellwell A includes the first 15 lessons for second grade. Each word list features a different phonetic element or word pattern, and includes 7 9 Spellwell words, 1 2 Outlaw (high-frequency) words, and additional room for classroom words that can be individualized to meet the needs of each student. The exercises are designed to be completed in 4 days, working 30 minutes each day, with the fifth day of the week designated for the spelling test. Exercises include games with rhyming, sorting, and adding affixes, writing exercises, and extension activities."
Author: Dan Yates
Publisher: W. H. Freeman
ISBN: 9780716773092
Category : Mathematics
Languages : en
Pages : 858
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Book Description
The Practice of Statistics is the only high school statistics textbook that directly reflects the College Board course description for AP Statistics. Combining the data analysis approach with the power of technology, innovative pedagogy, and a number of new features, the Third Edition is the most effective yet.
Author: Cory Eno
Publisher:
ISBN: 9781642775082
Category : Mathematics
Languages : en
Pages : 0
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Book Description
"Introduction to Sociology, a comprehensive guide to core sociological concepts, continually encourages students to use their sociological imaginations by connecting personal experiences with broader social issues. With straightforward, approachable language, the text summarizes key topics and explores them through the lenses of major theoretical perspectives while fostering data literacy, critical thinking, and self-awareness. With Introduction to Sociology, students can gain a balanced, thoughtful approach to understanding the impactful ways that individuals and society shape one another"--
