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Author: David Brownlee
Publisher: Morgan James Publishing
ISBN: 1642792233
Category : Business & Economics
Languages : en
Pages : 170
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Book Description
RockStar Service, Rockstar Profits reveals a new, fast, easy way to increase revenues, grow a business, and create loyal customers for life. Imagine for a moment that your favorite artist, musician, group or rock star came into your office or called you today requesting your product or service. What would you say to them? What would you do to serve them? Now ask yourself: When was the last time I treated a customer or a client like a rock star? What would it do for your business if you treat every customer and client like a rock star? Rockstar Service, Rockstar Profits shows business owners, executives, customer service reps, and others a more effective way for their team to deliver world-class, rockstar customer service to their customers. Inside, business coach David Brownlee teaches how to build rapport in 60 seconds or less, create customized customer service strategies to implement immediately, and how to look at customers in a new light. Rockstar Service, Rockstar Profits reveals how to increase revenues, grow a business, and create raving fans—clients that will never leave.
Author: David Brownlee
Publisher: Morgan James Publishing
ISBN: 1642792233
Category : Business & Economics
Languages : en
Pages : 170
Get Book Here
Book Description
RockStar Service, Rockstar Profits reveals a new, fast, easy way to increase revenues, grow a business, and create loyal customers for life. Imagine for a moment that your favorite artist, musician, group or rock star came into your office or called you today requesting your product or service. What would you say to them? What would you do to serve them? Now ask yourself: When was the last time I treated a customer or a client like a rock star? What would it do for your business if you treat every customer and client like a rock star? Rockstar Service, Rockstar Profits shows business owners, executives, customer service reps, and others a more effective way for their team to deliver world-class, rockstar customer service to their customers. Inside, business coach David Brownlee teaches how to build rapport in 60 seconds or less, create customized customer service strategies to implement immediately, and how to look at customers in a new light. Rockstar Service, Rockstar Profits reveals how to increase revenues, grow a business, and create raving fans—clients that will never leave.
Author: Heverton Anunciação
Publisher: Heverton Anunciação
ISBN:
Category : Business & Economics
Languages : en
Pages : 403
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Book Description
In the past, medicine worked like this: a patient looked for a doctor who evaluated him carefully. After the evaluation, the doctor said to the patient: Are you willing to abandon everything that has made you sick so far? Only then do I accept to be your doctor. Now, I ask you: Is your company willing to abandon all the bad processes and bad strategies that have given your customers a bad experience? The big problem is that, in many cases, we look for doctors, pharmacists and software resellers and, what they want most, is to recommend medicines and CRM systems for a temporary cure, or imaginary cure to serve the media or advertising. What's wrong with that? It is that in the customer service sector, the side effect is worse than acting directly on the cause of the corporate pains that cause the bad experience to customers. If professionals don't know how to hire and build a long-term strategy, your suppliers will always want you to come back for new software purchases and more software, and not for a permanent cure. The objective of this book is to bring the most widely used and effective standards on the market to serious professionals who really want to embrace and offer excellent customer service. There is no methodology that will solve everything overnight, but the right methodology will help the company to respond quickly and without repression. As the conclusion, I wrote in this book too a table that help you to identify Why, when and how to use each one of those worldwide methodologies or tools to improve and profit from your customer service. This book is part of the CRM and Customer Experience Trilogy called CX Trilogy which aims to unite the worldwide community of CX, Customer Service, Data Science and CRM professionals. I believe that this union would facilitate the contracting of our sector and profession, as well as identifying the best professionals in the market. The CX Trilogy consists of 3 books and one Dictionary: 1st) 30 Advice from 30 greatest professionals in CRM and customer service in the world 2nd) The Book of all Methodologies and Tools to Improve and Profit from Customer Experience and Service 3rd) Data Science and Business Intelligence - Advice from reputable Data Scientists around the world and plus, the book: The Official Dictionary for Internet, Computer, ERP, CRM, UX, Analytics, Big Data, Customer Experience, Call Center, Digital Marketing and Telecommunication: The Vocabulary of One New Digital World
Author: Justin L. Lurie
Publisher: Five Lions Publishers
ISBN: 0473296993
Category : Business & Economics
Languages : en
Pages : 183
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Book Description
The Profit is a concise, step-by-step "how-to" guide to develop, execute, and implement corporate strategy. Learn the marketing techniques that will make your product memorable and to remain relevant, and the sales strategy that can put your company over the top. Each chapter concludes with bullet point summaries and action items to aid you in implementing the concepts detailed in the book and for real world strategy implementation. The strategies and frameworks are applicable to many industries; there is a wide spectrum of real world examples from industries ranging from Oil & Gas, to Education, Software, Government, Internet, Retail, and Automotive, both domestic and international. The final section of The Profit illustrates various methods for international expansion including best practices for the greatest odds of success. The Profit is printed in larger and easier to read font than many corporate strategy and management strategy execution books for easier reading. The writing style is direct and to the point, without dry academic prose. What is management strategy and execution? What are the multiple steps and the very important first step to correctly begin the strategy formulation process? How do you create a business strategy? What is the first step of strategy execution? The Profit is a guide to discover which questions should be asked to develop your organization’s identity, create the all-encompassing vision to both set an objective and act as a company-wide motivating tool, and then to create the corporate strategy to reach that goal. The strategy’s implementation goal must be to create buy-in, not just communicating the message internally. Staff must go beyond solely ‘understanding the strategy’ and proceed to internalize the management strategy to reach and execute the company goal(s) and ten year vision. The Profit will show you how. Whether your organization develops software, provides a service as a non-profit organization, or creates vehicle models globally, differentiating your product from competitors and the market is a must to not become a commodity. Even in commodity markets unique values can be created by exploring and crafting offerings the market is not (yet) serving. It will take research and the proper framework and models to evaluate the current market, and creativity to establish the new offerings. The Profit will show you the concise strategy and step-by-step process to identify the market, invent new offerings, and how to reach a larger audience to sell more, raise funds, and/or be the dominant force in the market. The sales team has a special focus in Section Six: Sales Strategy Execution. Without a properly aligned sales strategy and execution, there will not be significant revenue improvements regardless of the quality of the vision or ambition. The Profit will review how to evaluate your current team, how to design and create the improvement process, and the implementation of the sales strategy through creating best practices and tracking/measuring the results. Focusing on a single domestic market ignores the majority of the world’s population. The Profit will outline how to create a unified international corporate strategy through a global decision making framework, how to properly research and evaluate overseas markets, and the various methods of expansion. There is also a review of potential complications and how to avoid these circumstances. The Profit is a concise guide to develop corporate and/or management strategy. It shows you how to execute and implement your strategy, how to develop a unique and effective marketing campaign, and how to organize and train the sales team for maximum productivity. This book is a must read for those seeking to perfect their corporate and management strategy, execution, and implementation.
Author: Carla Krae
Publisher: Willowick Publishing
ISBN: 1370291086
Category : Fiction
Languages : en
Pages : 1108
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Book Description
The Jacob and Beth's Rockstar Life series explores Beth and Jacob’s relationship with all its joys, flaws, and heartache. This collection contains KISSED, BETRAYED, FORGIVEN, LOVED, and COMPLETED. Contemporary Rockstar Romance saga. This story is intended for readers over the age of 18 due to adult language, sexual content, and adult situations. Search terms: rockstar romance, rock star romance, second chance romance, second chance love, virgin heroine, lead singer, Los Angeles, personal assistant, her boss, his employee, workplace romance, first love, teen love, angsty romance, British hero, nerdy heroine, bookworm, girl in glasses, virgin heroine, high-school best friends, friends to lovers, betrayal, paparazzi, pressures of fame, happy ever after
Author: John Livesay
Publisher: Morgan James Publishing
ISBN: 1642793736
Category : Business & Economics
Languages : en
Pages : 123
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Book Description
“John Livesay creates a compelling connection between revenue, reviews, and influence and our ability to tell brand and personal stories.” —Tracy Leigh Hazzard, INC. columnist, brandcaster, product strategist The old way of selling is to push a message or product. The new way of selling is to pull people in with a compelling story—one that is magnetic to clients. Better Selling Through Storytelling helps people become master storytellers so they can truly love what they do and get off the self-esteem roller coaster of only feeling good if their numbers are up. John Livesay encourages readers to give up selling—and become storytellers instead! He teaches sales representatives and entrepreneurs alike how to become irresistible to their clients and what the best storytelling strategy is to get a yes. From learning how not to take rejection personally to overcoming the three faces of fear, readers learn to embrace disruption with new tools that prepare them for any unexpected waves that come their way and get the sale. “If you want to reinvent how you sell, let John Livesay show you how . . . [He] holds nothing back and fills his pages with new ideas, tips, information, and steps to becoming your own Revenue Rockstar.” —Josh Linkner, New York Times–bestselling author of Big Little Breakthroughs “Not your grandparent’s sales manual; it’s where the storytelling rubber and results hit the road. If you think it’s too soft for your ROI brain, you’re missing the whole story, which is why you need it.” —Dr. Mark Goulston, author of Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
Author: Ryan Blair
Publisher: Penguin
ISBN: 1101980559
Category : Business & Economics
Languages : en
Pages : 258
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Book Description
Can you remember that one time you got recognized or someone thanked you for your contribution to their life? You were a rock star, even for just one second. This book isn't about a charmed path to success or some untouchable fairy tale that nobody can relate to-this is about going from rock bottom to rock star, something that everybody can relate to. In his first book, Blair shared the brutally honest story of how he went from an at-risk youth, sleeping on a mattress on the floor of a shack, to a self-made multimillionaire by his early twenties. As his story became a national sensation, fans started asking him how they too could become entrepreneurs, take their careers to the next level, and achieve financial freedom. Rock Bottom to Rock Star answers those questions. Blair has battled extreme obstacles: life as a former gang member, balancing a demanding career with single parenthood, building and selling multiple companies, and making and losing tens of millions of dollars (sometimes all in one day). He wants to help others avoid the mistakes he made in the school of hard knocks, so he has compiled his unique advice for going from rock bottom to rock star in whatever field you chose to pursue. Much of his advice is counterintuitive, and definitely not what you would learn in business school. Here's one example: "Don't believe your own hype. The moment you start celebrating, you've left the stage. It wasn't celebration that made you a rock star. It was hard work." If you're serious about making the most of your life and you're ready to become the "rock star next door" instead of just looking up to them, this may be the most rewarding book you'll ever read.
Author: Craig Duswalt
Publisher: Hybrid Global Publishing
ISBN: 1938015819
Category : Education
Languages : en
Pages : 224
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Book Description
Rock Your Life is filled with amazing stories by incredible people. Craig Duswalt asked some of his high-profile friends if they would share a success they had in their lives so that they might inspire future business leaders and world changers. They all said yes! This book features an impressive lineup of “RockStars” including Russell Hitchcock, lead singer of the amazing and successful pop duo, Air Supply; Dean Cain, played Superman on the hit television show, Lois & Clark: The New Adventures of Superman; Ray Parker Jr., writer and performer of the mega-hit song, Ghostbusters; Don Cromwell, former bass player for Air Supply and Eddie Money; Natasha Duswalt, author of three books, one #1 Amazon best-selling book, and owner of a top modeling agency in Los Angeles; Sandra Yancey, Founder and CEO of the #1 Women’s Entrepreneur Conference, eWomenNetwork; Captain Charlie Plumb, retired Navy Captain, former POW and International Speaker; Bill Walsh, America’s Business Expert; Joel Weldon, Golden Gavel winner and Hall of Fame Speaker; “Famous Dave” Anderson, America’s Rib King and founder of Famous Dave’s restaurants; and RADM Paul Becker, a retired, highly decorated U.S. Naval Intelligence Officer.
Author: Mark Stuart
Publisher: Thomas Nelson
ISBN: 1400213312
Category : Religion
Languages : en
Pages : 256
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Book Description
The incredible story of a lead singer's rise to fame and his crushing fall when he lost his singing voice, his career, and his marriage--and then found a new calling more in tune with God than he ever thought possible. Mark Stuart was the front man of popular Christian rock band, Audio Adrenaline, at a time when the Christian music scene exploded. Advancing from garage band to global success, the group sold out stadiums all over the world, won Grammy Awards, and even celebrated an album going certified Gold. But after almost twenty years, Mark's voice began to give out. When doctors diagnosed him with a debilitating disease, the career with the band he'd founded and dedicated his life to building was gone. Then to his shock, his wife ended their marriage, and Mark believed he'd lost everything. Unsure of his future, Mark traveled to Haiti to help with the band's ministry, the Hands and Feet Project. When the devastating 2010 earthquake hit, media learned he was present and sought him out for interviews. Ironically, Mark became the scratchy voice for the struggling Haitians, drawing the world's attention to their dire circumstances. In the process, Mark found a greater purpose than he'd ever known before. In this gripping, compelling new book, Mark Stuart overlays his story with passages from the gospel of John, urging his readers to listen for God's voice and to embrace his big love that calls us into a big life.
Author: Jack W. Plunkett
Publisher: Plunkett Research, Ltd.
ISBN: 1593921314
Category : Food industry and trade
Languages : en
Pages : 611
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Book Description
Market research guide to the food industry a tool for strategic planning, competitive intelligence, employment searches or financial research. Contains trends, statistical tables, and an industry glossary. Includes one page profiles of food industry firms, which provides data such as addresses, phone numbers, and executive names.
Author: N A Rossi
Publisher: Resista Press
ISBN: 1913417018
Category : Fiction
Languages : en
Pages : 279
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Book Description
Uncover the shocking truth as Lexi embarks on a daring mission to expose the hidden conspiracy that forces older people into genocide by stealth. Brace yourself for a captivating tale filled with suspense and a fight against sinister powers. In a world divided by the populist Yuthentic movement, wealth redistribution becomes a tool to reinforce a generational divide. When Lexi's best friend's mother chooses to end her life, Lexi takes a stand against this injustice, no matter the cost. Join her on a thrilling journey where an underground resistance is growing, defying the odds. Discover the power of unlikely heroes who defy the status quo and question whether they can truly change the world. The first book in the Rockstar Ending series is a gripping page-turner that will keep you engaged and pondering the most pressing social and political issues of our time. Immerse yourself in a thought-provoking narrative that skillfully navigates the fine line between free choice, coercion, and the forces of government and corporate control. As the events unfold in this hauntingly plausible story, you'll find yourself unable to forget the captivating series of events that unfold. If you're a fan of speculative fiction that challenges the norms, resonating with shows like Black Mirror, The Handmaid's Tale, or Nineteen Eighty-Four, Rockstar Ending is a must-read for you. Get ready to embark on a thrilling journey into a world where the stakes are high, the resistance is rising, and the truth lies just beneath the surface. Order your copy of Rockstar Ending today and prepare for an unforgettable reading experience. Stay tuned for the television adaptation that will bring this gripping story to life like never before! Remember, Rockstar Ending isn't just a book – it's an eye-opening exploration of the complexities of society and a chilling warning of what could be. Don't miss out on this groundbreaking series that pushes the boundaries of imagination and challenges your perceptions.
