Risks, Relationships and Success Factors in IT Outsourcing

Risks, Relationships and Success Factors in IT Outsourcing PDF Author: Georg Hodosi
Publisher: Springer
ISBN: 3030059251
Category : Computers
Languages : en
Pages : 43

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Book Description
This book addresses the buying organizations' perspective on risks, relationships and success factors for accomplishing a successful IT Outsourcing (ITO). Today’s landscape in ITO is complex and these perspectives are important in ITO and therefore there is still a need for it to be further explored. Furthermore the studies concerned the risks, relationships and success factors in ITO need to be extended in more large companies from different countries to better understand how we could improve the ITO in these companies. In order to address this issue the authors of this book have performed different studies that span about 10 years concerning the risks, relationships and success factors in ITO in large companies in Sweden. The authors have focused on both theoretical and practical aspects concerning risks, relationships and success factors in ITO and they have used transaction cost theory, agency theory and core competency theory as main theories to support their research. The data concerning this study has been collected at two different times during the last 10 years with about five years' difference between them. In this way the performed research has enabled a comparison of the data collected on two different periods in time including of the related changes. The book will help researchers in ITO as well as practitioners like ITO decision makers in large companies to understand how to mitigate the ITO risks, improve their ITO relationships and identify the ITO success factors.

Risks, Relationships and Success Factors in IT Outsourcing

Risks, Relationships and Success Factors in IT Outsourcing PDF Author: Georg Hodosi
Publisher: Springer
ISBN: 3030059251
Category : Computers
Languages : en
Pages : 43

Get Book Here

Book Description
This book addresses the buying organizations' perspective on risks, relationships and success factors for accomplishing a successful IT Outsourcing (ITO). Today’s landscape in ITO is complex and these perspectives are important in ITO and therefore there is still a need for it to be further explored. Furthermore the studies concerned the risks, relationships and success factors in ITO need to be extended in more large companies from different countries to better understand how we could improve the ITO in these companies. In order to address this issue the authors of this book have performed different studies that span about 10 years concerning the risks, relationships and success factors in ITO in large companies in Sweden. The authors have focused on both theoretical and practical aspects concerning risks, relationships and success factors in ITO and they have used transaction cost theory, agency theory and core competency theory as main theories to support their research. The data concerning this study has been collected at two different times during the last 10 years with about five years' difference between them. In this way the performed research has enabled a comparison of the data collected on two different periods in time including of the related changes. The book will help researchers in ITO as well as practitioners like ITO decision makers in large companies to understand how to mitigate the ITO risks, improve their ITO relationships and identify the ITO success factors.

The success factors and practices that mitigate quality risks in outsourcing relationships

The success factors and practices that mitigate quality risks in outsourcing relationships PDF Author: Aye W. Omuso
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

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Book Description


IT/IS Offshore Outsourcing - Key risks and success factors

IT/IS Offshore Outsourcing - Key risks and success factors PDF Author: Matthias Siebert
Publisher: GRIN Verlag
ISBN: 364068317X
Category : Business & Economics
Languages : en
Pages : 12

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Book Description
Essay from the year 2010 in the subject Business economics - Information Management, grade: 2,3, University of Göttingen, language: English, abstract: The enduring impact of the financial crisis forces more and more businesses to concentrate on their key competences because of dwindling sales. Nevertheless shareholders demand a reasonable reward for their investment in the business, customers expect an equal quality level and staff won’t accept salary cuts. One possible solution to satisfy at least the shareholders and customers is offshore outsourcing of IT/IS-services. Information technology (IT) and information systems (IS) are very complex topics in many cases and cause high costs. During the recession, cost cutting is often the number one strategy to keep the business running and beyond the break-even.

Managing the Risks of IT Outsourcing

Managing the Risks of IT Outsourcing PDF Author: Ian Tho
Publisher: Routledge
ISBN: 1136381635
Category : Business & Economics
Languages : en
Pages : 224

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Book Description
This book shows IT managers how to identify, mitigate and manage risks in an IT outsourcing exercise. The book explores current trends and highlights key issues and changes that are taking place within outsourcing. Attention is given to identifying the drivers and related risks of outsourcing by examining recently published and existing concepts of IT outsourcing. Founded on academic theory and empirical and quantitative information, this book: * Incorporates the complete risk identification and mitigation life cycle * Highlights the concept of core competency * Looks at motivating factors and working relationships of the buyer and supplier * Provides background to understand the risks as a result of ‘human factors’ as defined by the agency theory * Reviews the areas of risk that influence the decision to outsource the IT function * Examines the forces that determine the equilibrium in the risk profiles for the buyer and supplier

Information Technology Outsourcing Revisited

Information Technology Outsourcing Revisited PDF Author: Anne C. Rouse
Publisher:
ISBN:
Category : Contracting out
Languages : en
Pages : 692

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Book Description


Implications of Outsourcing in IT-Management

Implications of Outsourcing in IT-Management PDF Author:
Publisher: GRIN Verlag
ISBN: 3346566102
Category : Computers
Languages : en
Pages : 30

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Book Description
Seminar paper from the year 2021 in the subject Computer Science - Commercial Information Technology, grade: 2,0, University of Applied Sciences Bonn, language: English, abstract: This paper takes a closer look at aspects surrounding the importance and application of IT outsourcing and aims to provide a sound understanding of the term as well as the forms of outsourcing strategy in today’s IT-based or IT-driven industries. Since outsourcing is a subject that is not necessarily only associated with advantages, a closer look at the disadvantages of outsourcing will also be taken in the course of this paper. Outsourcing has become increasingly popular as a technique to reduce costs and to access a wider range of technical expertise (in-house competencies versus outsourcing noncore competencies). Especially concerning the second example, outsourcing has become a standard method of project and labour management if a firm decides to migrate to a newer technology. In the IT industry, companies may outsource system development, system operations, help desk, systems, databases, and application administration, as well as a desktop and network support. Furthermore, businesses may use outsourcing to obtain application service provision or business process outsourcing. Considering an IT activity a commodity, there is little benefit to doing it internally. Payroll processing, for instance, is often considered a commodity IT activity. In these cases, focused vendors are likely capable of providing the service at a higher level of quality and/or at a lower cost. By taking advantage of economies of scale that other organizations have, a business that specializes in the same field can become more cost-effective. With respect to the given advantages, outsourcing of IT resources and services is proving to be an increasing trend on the global market. Companies such as cloud providers specializing in many manifestations of IT outsourcing (Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS)) show a growing turnover, which is expected to increase further in the forecast beyond 2021.

IT Outsourcing Relationship Management

IT Outsourcing Relationship Management PDF Author: Muthukumar Manoharan
Publisher:
ISBN:
Category :
Languages : en
Pages : 34

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Book Description


Information Technology Outsourcing

Information Technology Outsourcing PDF Author: Suzanne Rivard
Publisher: Routledge
ISBN: 1317467922
Category : Business & Economics
Languages : en
Pages : 425

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Book Description
This new volume in the "Advances in Management Information Systems" series presents the latest cutting-edge knowledge in IT outsourcing. As part of the growing business trend to outsourcing various operations, IT outsourcing both determines the governance of a vital organizational function and influences the processes of exploitation and exploration in all other functions of an enterprise. In keeping with the mission of the "AMIS" series, the editors of this volume have framed the domain of research and practice broadly. "Information Technology Outsourcing" provides leading edge research on both the variety of decisions regarding the outsourcing of IS services and the management of the relationship with service suppliers.

Outsourcing

Outsourcing PDF Author: Chris Lonsdale
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 240

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Book Description
Key texts in managing outsourcing risks are outlined in this study along with a critical analysis of the operational tools and techniques which dominate academic/practitioner thinking.

Success Factors in Information Systems Outsourcing

Success Factors in Information Systems Outsourcing PDF Author: Ilkay Vural
Publisher: LAP Lambert Academic Publishing
ISBN: 9783838349862
Category :
Languages : en
Pages : 92

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Book Description
In the literature, outsourcing projects are mainly examined for setting fundamental theories related with the success criteria in Information Systems (IS) outsourcing. When we further investigate the projects stated in the literature, we can see that they are mainly from developed countries, usually focusing on one side (success or failure) and reflecting an example from either single or multi- vendor relationship (not both). In this book, you will find a comprehensive literature review for the analysis of main success factors in IS outsourcing in all over the world but more importantly the analysis of an interesting case study from a developing country, Turkey. The case is remarkable for all professionals who want to analyze both the success and failure factors of IS outsourcing since after a bright start, the project was almost terminated but later it started again and finished successfully. In addition to this characteristic, the study also gives us an opportunity to investigate both multi- vendor and single vendor outsourcing relationships due to the change in the number of vendors during the life of the project.