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Author: Eric Priezkalns
Publisher: CRC Press
ISBN: 1466508078
Category : Business & Economics
Languages : en
Pages : 360
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Book Description
This cutting-edge reference represents a new phase in the talkRA project—an initiative dedicated to improving the discipline of revenue assurance (RA) for communication providers. From blog to podcasts and now a book, the project offers a platform for a select group of RA experts to share ideas and best practices in revenue assurance, revenue management, business intelligence, and fraud prevention in telecommunications and other industries. Drawing on the expertise and insights of some of the leading minds in RA, Revenue Assurance: Expert Opinions for Communications Providers supplies high-powered ideas and techniques for the effective management, planning, strategy formulation, and measurement of RA performance. Presented as a series of articles on current and emerging topics of interest, it provides extensive and multi-faceted guidance to help readers move up the scale from basic checks to optimizing performance. Covers the fundamentals of revenue assurance Explains the relationship between revenue assurance and fraud management and how revenue assurance sits within the wider context of enterprise risk management and the control environment Provokes readers to think of creative ways to adapt RA to the needs of their business, whether they are initiating the RA process or seeking to take an established RA function to the next level Shows how to measure the financial benefits delivered by the RA team and how to appraise the RA maturity of the whole business Illustrates how to perform root cause analysis through Q&A discussion of how top experts deal with a variety of leakages Identifies trends in how RA techniques are changing, and links these to developments in tools and technology Entertains through sympathetic and sometimes irreverently humorous observations about the working life of an RA practitioner The book provides an analysis of the drivers for RA products and services, enabling RA suppliers and consultants to compare their competitive offerings with what customers really want and need. Complete with real-world tips and case examples, it supplies the well-rounded understanding that will enable you to best fit the needs of your business and best support its objectives. This book will give you the confidence to determine the most effective and efficient methods to achieve and maintain healthy revenue streams in the ever-changing landscape of electronic communications. Praise for: ... draws upon the actual experience of a number of RA professionals—those who have actually lived through the journey, learned from setbacks, and adapted their approaches to determine best practices in the field. —Julian Hebden, Director of Enterprise Information Management, Telstra
Author: Eric Priezkalns
Publisher: CRC Press
ISBN: 1466508078
Category : Business & Economics
Languages : en
Pages : 360
Get Book Here
Book Description
This cutting-edge reference represents a new phase in the talkRA project—an initiative dedicated to improving the discipline of revenue assurance (RA) for communication providers. From blog to podcasts and now a book, the project offers a platform for a select group of RA experts to share ideas and best practices in revenue assurance, revenue management, business intelligence, and fraud prevention in telecommunications and other industries. Drawing on the expertise and insights of some of the leading minds in RA, Revenue Assurance: Expert Opinions for Communications Providers supplies high-powered ideas and techniques for the effective management, planning, strategy formulation, and measurement of RA performance. Presented as a series of articles on current and emerging topics of interest, it provides extensive and multi-faceted guidance to help readers move up the scale from basic checks to optimizing performance. Covers the fundamentals of revenue assurance Explains the relationship between revenue assurance and fraud management and how revenue assurance sits within the wider context of enterprise risk management and the control environment Provokes readers to think of creative ways to adapt RA to the needs of their business, whether they are initiating the RA process or seeking to take an established RA function to the next level Shows how to measure the financial benefits delivered by the RA team and how to appraise the RA maturity of the whole business Illustrates how to perform root cause analysis through Q&A discussion of how top experts deal with a variety of leakages Identifies trends in how RA techniques are changing, and links these to developments in tools and technology Entertains through sympathetic and sometimes irreverently humorous observations about the working life of an RA practitioner The book provides an analysis of the drivers for RA products and services, enabling RA suppliers and consultants to compare their competitive offerings with what customers really want and need. Complete with real-world tips and case examples, it supplies the well-rounded understanding that will enable you to best fit the needs of your business and best support its objectives. This book will give you the confidence to determine the most effective and efficient methods to achieve and maintain healthy revenue streams in the ever-changing landscape of electronic communications. Praise for: ... draws upon the actual experience of a number of RA professionals—those who have actually lived through the journey, learned from setbacks, and adapted their approaches to determine best practices in the field. —Julian Hebden, Director of Enterprise Information Management, Telstra
Author:
Publisher: Informa Healthcare
ISBN: 9781903950463
Category :
Languages : en
Pages :
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Book Description
Author: Mark Yelland
Publisher: New Generation Publishing
ISBN: 9780755211999
Category : Telecommunication
Languages : en
Pages : 0
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Book Description
A properly implemented Revenue Assurance strategy has been shown to add significant value to the bottom line for any telecommunications service provider. Written by industry experts Mark Yelland and David Sherick, this indispensable resource offers an approach to Revenue Assurance that works across all types of service providers. Mark Yelland has been at the cutting edge of revenue assurance for over ten years, working with a number of blue chip clients in a variety of locations, delivering sustainable bottom line improvement. He is not afraid of challenging conventional approaches to stimulate discussions on the future of the discipline. He combines practical advice with technical knowledge and sound business sense. His philosophy is that if action or inaction by the team could result in a drop in revenue, margin or cashflow, then Revenue Assurance is involved - because he cares about the bottom line. David Sherick is one of the founding fathers behind Fraud Management and Revenue Assurance having started by implementing it in Hong Kong in the 1990's. He was subsequently involved setting up and running a number of Fraud and Revenue Assurance teams in different locations around the world. He has extensive experience in general audit and specialised for many years on computerised systems. Mr. Sherick has had a career in law enforcement in the Royal Hong Kong Auxiliary Police Force. He was the founding Chairman of the Forum for International Irregular Network Access, an anti-telecom fraud body. He is also a Chartered Accountant.
Author: Eric Priezkalns
Publisher:
ISBN:
Category :
Languages : en
Pages : 373
Get Book Here
Book Description
This cutting-edge reference represents a new phase in the talkRA project-an initiative dedicated to improving the discipline of revenue assurance (RA) for communication providers. From blog to podcasts and now a book, the project offers a platform for a select group of RA experts to share ideas and best practices in revenue assurance, revenue management, business intelligence, and fraud prevention in telecommunications and other industries. Drawing on the expertise and insights of some of the leading minds in RA, Revenue Assurance: Expert Opinions for Communications Providers supplies high-powered ideas and techniques for the effective management, planning, strategy formulation, and measurement of RA performance. Presented as a series of articles on current and emerging topics of interest, it provides extensive and multi-faceted guidance to help readers move up the scale from basic checks to optimizing performance. Covers the fundamentals of revenue assurance Explains the relationship between revenue assurance and fraud management and how revenue assurance sits within the wider context of enterprise risk management and the control environment Provokes readers to think of creative ways to adapt RA to the needs of their business, whether they are initiating the RA process or seeking to take an established RA function to the next level Shows how to measure the financial benefits delivered by the RA team and how to appraise the RA maturity of the whole business Illustrates how to perform root cause analysis through Q & A discussion of how top experts deal with a variety of leakages Identifies trends in how RA techniques are changing, and links these to developments in tools and technology Entertains through sympathetic and sometimes irreverently humorous observations about the working life of an RA practitioner The book provides an analysis of the drivers for RA products and services, enabling RA suppliers and consultants to compare their competitive offerings with what customers really want and need. Complete with real-world tips and case examples, it supplies the well-rounded understanding that will enable you to best fit the needs of your business and best support its objectives. This book will give you the confidence to determine the most effective and efficient methods to achieve and maintain healthy revenue streams in the ever-changing landscape of electronic communications. Praise for: ... draws upon the actual experience of a number of RA p ...
Author: Rob Mattison
Publisher: Lulu.com
ISBN: 1411628012
Category : Computers
Languages : en
Pages : 414
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Book Description
A comprehensive guide to the setup, execution and management of the Revenue Assurance function within telecommunications companies.This book provides readers with information about how to use new technologies and revolutionary new approaches to help make revenue assurance faster, better, easier and more efficient than ever before possible. A must read for any serious telecommunications revenue assurance, billing audit or other financial telco manager.
Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9781489142818
Category :
Languages : en
Pages :
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Book Description
How can you measure Revenue Assurance in a systematic way? Will Revenue Assurance deliverables need to be tested and, if so, by whom? Does the Revenue Assurance performance meet the customer's requirements? What key business process output measure(s) does Revenue Assurance leverage and how? Are there any easy-to-implement alternatives to Revenue Assurance? Sometimes other solutions are available that do not require the cost implications of a full-blown project? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Revenue Assurance assessment. Featuring 372 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Revenue Assurance improvements can be made. In using the questions you will be better able to: - diagnose Revenue Assurance projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Revenue Assurance and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Revenue Assurance Index, you will develop a clear picture of which Revenue Assurance areas need attention. Included with your purchase of the book is the Revenue Assurance Self-Assessment downloadable resource, containing all questions and Self-Assessment areas of this book. This enables ease of (re-)use and enables you to import the questions in your preferred management tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http: //theartofservice.com
Author: Gerardus Blokdyk
Publisher: Createspace Independent Publishing Platform
ISBN: 9781546378426
Category :
Languages : en
Pages : 78
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Book Description
How can you measure Revenue Assurance in a systematic way? Will Revenue Assurance deliverables need to be tested and, if so, by whom? Does the Revenue Assurance performance meet the customer's requirements? What key business process output measure(s) does Revenue Assurance leverage and how? Are there any easy-to-implement alternatives to Revenue Assurance? Sometimes other solutions are available that do not require the cost implications of a full-blown project? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Revenue Assurance assessment. Featuring 372 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Revenue Assurance improvements can be made. In using the questions you will be better able to: - diagnose Revenue Assurance projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Revenue Assurance and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Revenue Assurance Index, you will develop a clear picture of which Revenue Assurance areas need attention. Included with your purchase of the book is the Revenue Assurance Self-Assessment downloadable resource, containing all questions and Self-Assessment areas of this book. This enables ease of (re-)use and enables you to import the questions in your preferred management tool. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help. This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification. Optional other Self-Assessments are available. For more information, visit http://theartofservice.com
Author: Gerardus Blokdyk
Publisher:
ISBN: 9781985687998
Category :
Languages : en
Pages : 136
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Book Description
Have you identified your Revenue Assurance key performance indicators? What are the short and long-term Revenue Assurance goals? Are there Revenue Assurance problems defined? Does Revenue Assurance create potential expectations in other areas that need to be recognized and considered? How likely is the current Revenue Assurance plan to come in on schedule or on budget? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Revenue Assurance investments work better. This Revenue Assurance All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Revenue Assurance Self-Assessment. Featuring 722 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Revenue Assurance improvements can be made. In using the questions you will be better able to: - diagnose Revenue Assurance projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Revenue Assurance and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Revenue Assurance Scorecard, you will develop a clear picture of which Revenue Assurance areas need attention. Your purchase includes access details to the Revenue Assurance self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Author: Eric Priezkalns
Publisher: CRC Press
ISBN: 1439851514
Category : Business & Economics
Languages : en
Pages : 373
Get Book Here
Book Description
This cutting-edge reference represents a new phase in the talkRA project-an initiative dedicated to improving the discipline of revenue assurance (RA) for communication providers. From blog to podcasts and now a book, the project offers a platform for a select group of RA experts to share ideas and best practices in revenue assurance, revenue manag
Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9780655512820
Category :
Languages : en
Pages : 306
Get Book Here
Book Description
How many HSD instances were added due to new subscriber connects? How many access line disconnects were part of an upgrade to DSL? Whose opinion actually matters? Can you quickly identify and act on areas of risk in the network before they have a chance to disrupt services? What SQAMs should be adopted to ensure that busy call rates and call abandonment rates are minimized? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Revenue Assurance investments work better. This Revenue Assurance All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Revenue Assurance Self-Assessment. Featuring 889 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Revenue Assurance improvements can be made. In using the questions you will be better able to: - diagnose Revenue Assurance projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Revenue Assurance and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Revenue Assurance Scorecard, you will develop a clear picture of which Revenue Assurance areas need attention. Your purchase includes access details to the Revenue Assurance self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Revenue Assurance Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
