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Author: Legault, Gilles
Publisher: Boucherville, Québec : Éditions G. Vermette
ISBN: 9782894160374
Category : Customer relations
Languages : fr
Pages : 187
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Book Description
Author: Legault, Gilles
Publisher: Boucherville, Québec : Éditions G. Vermette
ISBN: 9782894160374
Category : Customer relations
Languages : fr
Pages : 187
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Book Description
Author: Jacques Roy
Publisher:
ISBN:
Category :
Languages : fr
Pages :
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Book Description
Ce document présente le contenu de la formation sur la qualité totale offerte à l'Université du Québec à Montréal dans le cadre de la formation sur mesure. Il est alors question de la définition de la notion de la qualité totale, de la qualité dans les entreprises, de l'implantation de la qualité totale, de la responsabilisation ou l'implication des employés, de la solution de problèmes de la qualité par l'analyse de processus et d'un plan d'action pour sa mise en oeuvre
Author: David HouŽto
Publisher: Lulu.com
ISBN: 1291761152
Category : Reference
Languages : fr
Pages : 327
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Book Description
Le terme promotion de la santé en Afrique, près de 30 ans après l'adoption de la Charte d'Ottawa, continue d'avoir des connotations complètement hors du sens que lui confère cette charte. Cela n'est pas étonnant quand on sait que la notion de santé dans ce contexte africain équivaut à la lutte contre la maladie à travers les soins de santé dispensés par des professionnels de la santé dans des formations sanitaires et les hôpitaux. L'évolution que connait le continent depuis quelques décennies est de donner un peu plus de place à la communauté à travers les relais communautaires dans une participation communautaire vidée de son contenu, car le pouvoir n'est jamais passé entre les mains des communautés.C'est au vu de tout ceci que le présent ouvrage à sa raison d'être pour expliquer les fondements de l'autonomisation communautaire et de la promotion de la santé avec leur importance pour la région africaine en proie aux mauvais indicateurs de santé comparativement aux autres régions du monde.
Author: Sheryl E. Kimes
Publisher: Now Publishers
ISBN: 9781680830286
Category : Business & Economics
Languages : en
Pages : 80
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Book Description
Revenue Management: Advanced Strategies and Tools to Enhance Firm Profitability provides an overview of revenue management (RM) and discusses approaches that firms can use to more profitably manage and define the ways in which they sell their capacity.
Author: Timothy J. Coelli
Publisher: Springer Science & Business Media
ISBN: 9780387242651
Category : Business & Economics
Languages : en
Pages : 376
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Book Description
Softcover version of the second edition Hardcover. Incorporates a new author, Dr. Chris O'Donnell, who brings considerable expertise to the project in the area of performance measurement. Numerous topics are being added and more applications using real data, as well as exercises at the end of the chapters. Data sets, computer codes and software will be available for download from the web to accompany the volume.
Author: Gilles Laurent
Publisher: Springer Science & Business Media
ISBN: 9780792393887
Category : Business & Economics
Languages : en
Pages : 474
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Book Description
Divergence: A Source of Creative Thinking The outstanding job accomplished by Bernard, Gary, and Gilles is really praiseworthy: not only did they succeed in completing within a remark ably short span of time the editing of the contributions to the conference that marked the 20th Anniversary of the European Institute for Ad vanced Studies in Management; they have also managed to elicit numerous insightful comments from a host of dashing young scholars as well as from the fortunate few established authorities whose findings have long be come leading articles in the best academic journals, who now chair those journals' editorial boards, and after whom great scientific awards have been named. In so doing, our dedicated triumvirate has blended together pieces of diverse research traditions-some of them quite puzzling-and mixed significantly differentiated styles of expression. The controversial display of self-confidence by some distinguished colleagues, the amazingly emo tional "good old" memories revived by their peers, the scapegoat-finding and moralizing confessions produced by some of their disciples together with the detached systematic rigidity of some others all combine to pro duce a multivarious patchwork that may well prove the existence of a marketing scholar lifecycle. This cartoon-like four-class typology might even make it worth the reader's while to indulge in some guesswork to discover the sequence of the four stages as an exercise and then partition the author population accordingly.
Author: Gerda Neyer
Publisher: Springer Science & Business Media
ISBN: 9048189780
Category : Social Science
Languages : en
Pages : 227
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Book Description
Over the past decades Europe has witnessed fundamental changes of its population dynamics and population structure. Fertility has fallen below replacement level in almost all European countries, while childbearing behavior and family formation have become more diverse. Life expectancy has increased in Western Europe for both females and males, but has been declining for men in some Eastern European countries. Immigration from non-European countries has increased substantially, as has mobility within Europe. These changes pose major challenges to population studies, as conventional theoretical assumptions regarding demographic behavior and demographic development seem unfit to provide convincing explanations of the recent demographic changes. This book, derived from the symposium on “The Demography of Europe” held at the Max Planck Institute for Demographic Research in Rostock, Germany in November 2007 in honor of Professor Jan M. Hoem, brings together leading population researchers in the area of fertility, family, migration, life-expectancy, and mortality. The contributions present key issues of the new demography of Europe and discuss key research advances to understand the continent’s demographic development at the turn of the 21st century.
Author: Philip G. Altbach
Publisher: BRILL
ISBN: 9004406158
Category : Education
Languages : en
Pages : 270
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Book Description
Today’s academic revolution is unprecedented. Mass higher education has become a worldwide phenomenon, with enrollments growing from 100 million to 150 million in just a decade. The implications of massification are immense—greatly increased participation for a more diverse population including women and many traditionally underrepresented socio-economic groups; the rise of private higher education; diversification of academic institutions and systems; and an overall weakening of academic standards at non-elite institutions in many countries. At the same time, higher education is recognized as a key driver of the new knowledge economy. Because of this research universities, at the top of academic systems, have become central institutions in contemporary society. Trends in Global Higher Education analyses these and other key forces shaping higher education today. Using up-to-date UNESCO statistics, trends defining higher education are placed in a comparative and international framework. Patterns of globalization, the flow of students and scholars across borders, the impact of information technology, and other key forces are critically assessed. This book is a key resource for understanding the present and future of global higher education.
Author: ICOM
Publisher: Routledge
ISBN: 1317197410
Category : Social Science
Languages : en
Pages : 433
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Book Description
This volume provides an unparalleled exploration of ethics and museum practice, considering the controversies and debates which surround key issues such as provenance, ownership, cultural identity, environmental sustainability and social engagement. Using a variety of case studies which reflect the internal realities and daily activities of museums as they address these issues, from exhibition content and museum research to education, accountability and new technologies, Museums, Ethics and Cultural Heritage enables a greater understanding of the role of museums as complex and multifaceted institutions of cultural production, identity-formation and heritage preservation. Benefitting from ICOM’s unique position in the museum world, this collection brings a global range of academics and professionals together to examine museums ethics from multiple perspectives. Providing a more complete picture of the diverse activities now carried out by museums, Museums, Ethics and Cultural Heritage will appeal to practitioners, academics and students alike.
Author: Food and Agriculture Organization of the United Nations
Publisher: Fao Technical Guidelines for R
ISBN:
Category : Business & Economics
Languages : en
Pages : 96
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Book Description
"These guidelines have been produced to supplement as an addition to the FAO Technical Guidelines for Responsible Fisheries no. 4, Suppl. 2 entitled Fisheries management".
