Author: Pang Li Kin
Publisher: Marshall Cavendish International Asia Pte Ltd
ISBN: 9814312452
Category : Business & Economics
Languages : en
Pages : 202
Book Description
Experience and paper credentials are often not enough in today’s highly competitive workforce. One’s image is an often-overlooked aspect in the workforce, but when considered, many limit one’s image to that of mere appearance. However, one’s professional image is about much more than just looking the part, but also behaving and sounding it. In this book, you will understand how your dressing can impact your superiors and subordinates perception of you, and how your behavior and personality can affect the impression that you want project. Learn to communicate in a fashion that reinforces – and not undermines – your authority or capability. Pick up tips on how to put your best foot forward and promote yourself in a manner that will get you remembered and going places. Let Pang Li Kin, a Certified Image Professional (CIP), show you how to evaluate your current image, how to decide on the characteristics to project and how to be consistent. She is the vice-president/president elect on the 2009–11 AICI South Asia-Singapore Chapter Board and is an appointed Success Coach with AICI globally. She runs her own company, Potenxia Unlimited, and has over 20 years of experience behind her.
STTS: Professional Image - Your Roadmap to Success
Author: Pang Li Kin
Publisher: Marshall Cavendish International Asia Pte Ltd
ISBN: 9814312452
Category : Business & Economics
Languages : en
Pages : 202
Book Description
Experience and paper credentials are often not enough in today’s highly competitive workforce. One’s image is an often-overlooked aspect in the workforce, but when considered, many limit one’s image to that of mere appearance. However, one’s professional image is about much more than just looking the part, but also behaving and sounding it. In this book, you will understand how your dressing can impact your superiors and subordinates perception of you, and how your behavior and personality can affect the impression that you want project. Learn to communicate in a fashion that reinforces – and not undermines – your authority or capability. Pick up tips on how to put your best foot forward and promote yourself in a manner that will get you remembered and going places. Let Pang Li Kin, a Certified Image Professional (CIP), show you how to evaluate your current image, how to decide on the characteristics to project and how to be consistent. She is the vice-president/president elect on the 2009–11 AICI South Asia-Singapore Chapter Board and is an appointed Success Coach with AICI globally. She runs her own company, Potenxia Unlimited, and has over 20 years of experience behind her.
Publisher: Marshall Cavendish International Asia Pte Ltd
ISBN: 9814312452
Category : Business & Economics
Languages : en
Pages : 202
Book Description
Experience and paper credentials are often not enough in today’s highly competitive workforce. One’s image is an often-overlooked aspect in the workforce, but when considered, many limit one’s image to that of mere appearance. However, one’s professional image is about much more than just looking the part, but also behaving and sounding it. In this book, you will understand how your dressing can impact your superiors and subordinates perception of you, and how your behavior and personality can affect the impression that you want project. Learn to communicate in a fashion that reinforces – and not undermines – your authority or capability. Pick up tips on how to put your best foot forward and promote yourself in a manner that will get you remembered and going places. Let Pang Li Kin, a Certified Image Professional (CIP), show you how to evaluate your current image, how to decide on the characteristics to project and how to be consistent. She is the vice-president/president elect on the 2009–11 AICI South Asia-Singapore Chapter Board and is an appointed Success Coach with AICI globally. She runs her own company, Potenxia Unlimited, and has over 20 years of experience behind her.
Ending the Gauntlet
Author: Lauren Stiller Rikleen
Publisher: West
ISBN:
Category : Law
Languages : en
Pages : 488
Book Description
Publisher: West
ISBN:
Category : Law
Languages : en
Pages : 488
Book Description
Removing Roadblocks to Responsible Forest Management
Author: United States. Congress. House. Committee on Agriculture
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 112
Book Description
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 112
Book Description
The Road to Success
Author: Nick Nanton
Publisher:
ISBN: 9780997536621
Category : Business & Economics
Languages : en
Pages : 472
Book Description
To take a road trip to Success, we will need a destination as well as a GPS. Success is described here as the achievement of a goal. The goals we adopt may be the result of experience, vision or desire. They crystallize our desire to get to a better place. Having picked a goal for success, how do you get there? What drives you on? Some more popular goals include amassing wealth, gaining recognition and a desire to improve the lifestyle of others. It is also interesting to note that both philosophers as well as successful travellers on this road to success tell us that the journey is the real prize, not merely arriving at the destination. So what route does your roadmap follow? Whatever route you choose, the CelebrityExperts(R) in this book can mentor your trip. They have completed this trip before, and they know where the potholes and the dead-ends are. These successful people have traits in common including creativity, risk taking, planning, perseverance and they are action-takers. Without taking action, The Road To Success is merely a mirage. So read, learn and enjoy. Safe travels A good plan, violently executed now, is better than a perfect plan next week. Gen. George S. Patton, Jr.
Publisher:
ISBN: 9780997536621
Category : Business & Economics
Languages : en
Pages : 472
Book Description
To take a road trip to Success, we will need a destination as well as a GPS. Success is described here as the achievement of a goal. The goals we adopt may be the result of experience, vision or desire. They crystallize our desire to get to a better place. Having picked a goal for success, how do you get there? What drives you on? Some more popular goals include amassing wealth, gaining recognition and a desire to improve the lifestyle of others. It is also interesting to note that both philosophers as well as successful travellers on this road to success tell us that the journey is the real prize, not merely arriving at the destination. So what route does your roadmap follow? Whatever route you choose, the CelebrityExperts(R) in this book can mentor your trip. They have completed this trip before, and they know where the potholes and the dead-ends are. These successful people have traits in common including creativity, risk taking, planning, perseverance and they are action-takers. Without taking action, The Road To Success is merely a mirage. So read, learn and enjoy. Safe travels A good plan, violently executed now, is better than a perfect plan next week. Gen. George S. Patton, Jr.
Teacher Teams That Get Results
Author: Gayle H. Gregory
Publisher: Corwin Press
ISBN: 1452280789
Category : Education
Languages : en
Pages : 281
Book Description
"Ready-to-use templates and clear instructions make this material user-friendly and clear. Especially helpful is the cross-reference matrix showing how a strategy can be used in more than one area." —William Osman, President New Jersey Staff Development Council "An excellent introduction integrates the five ′theaters of the mind′ in a brief and coherent way." —Christelle Estrada, Director of Professional Development Services Salt Lake City School District, UT A comprehensive set of tools for achieving lasting results and sustaining a professional learning community! Sustaining results-oriented team efforts is hard work, and achieving diversified solutions to complex issues over time requires commitment and creativity. To support the momentum of learning communities, Teacher Teams That Get Results: 61 Strategies for Sustaining and Renewing Professional Learning Communities provides an illustrated collection of ready-to-use tools and examples of plans in action for results-oriented faculty and staff. Focusing on the where, what, why, how, and when to use each of the 61 strategies, best-selling authors Gayle H. Gregory and Lin Kuzmich offer the tools your team needs to succeed. You will learn to: Create and sustain a growth-oriented climate that encourages feedback and builds trust Share knowledge and skills to expand and optimize results Build resilience, develop creative solutions, and manage change Determine priorities and create excellence when goal setting, tying data to practice, and analyzing results An indispensable guide for teachers, teacher leaders, and school administrators, this handbook is ideal for school and district staff serving as meeting and workshop leaders and facilitators.
Publisher: Corwin Press
ISBN: 1452280789
Category : Education
Languages : en
Pages : 281
Book Description
"Ready-to-use templates and clear instructions make this material user-friendly and clear. Especially helpful is the cross-reference matrix showing how a strategy can be used in more than one area." —William Osman, President New Jersey Staff Development Council "An excellent introduction integrates the five ′theaters of the mind′ in a brief and coherent way." —Christelle Estrada, Director of Professional Development Services Salt Lake City School District, UT A comprehensive set of tools for achieving lasting results and sustaining a professional learning community! Sustaining results-oriented team efforts is hard work, and achieving diversified solutions to complex issues over time requires commitment and creativity. To support the momentum of learning communities, Teacher Teams That Get Results: 61 Strategies for Sustaining and Renewing Professional Learning Communities provides an illustrated collection of ready-to-use tools and examples of plans in action for results-oriented faculty and staff. Focusing on the where, what, why, how, and when to use each of the 61 strategies, best-selling authors Gayle H. Gregory and Lin Kuzmich offer the tools your team needs to succeed. You will learn to: Create and sustain a growth-oriented climate that encourages feedback and builds trust Share knowledge and skills to expand and optimize results Build resilience, develop creative solutions, and manage change Determine priorities and create excellence when goal setting, tying data to practice, and analyzing results An indispensable guide for teachers, teacher leaders, and school administrators, this handbook is ideal for school and district staff serving as meeting and workshop leaders and facilitators.
Mapping a Winning Strategy
Author: Marc Baaij
Publisher: Emerald Group Publishing
ISBN: 1787561291
Category : Business & Economics
Languages : en
Pages : 273
Book Description
Mapping a Winning Strategy introduces a new mapping method for creating and executing an effective business strategy. By mapping out the most effective strategy, organizations can make winning operational choices in today's VUCA (volatile, uncertain, complex and ambiguous) business environment.
Publisher: Emerald Group Publishing
ISBN: 1787561291
Category : Business & Economics
Languages : en
Pages : 273
Book Description
Mapping a Winning Strategy introduces a new mapping method for creating and executing an effective business strategy. By mapping out the most effective strategy, organizations can make winning operational choices in today's VUCA (volatile, uncertain, complex and ambiguous) business environment.
Amaze Every Customer Every Time
Author: Shep Hyken
Publisher: Greenleaf Book Group
ISBN: 1626340102
Category : Business & Economics
Languages : en
Pages : 249
Book Description
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
Publisher: Greenleaf Book Group
ISBN: 1626340102
Category : Business & Economics
Languages : en
Pages : 249
Book Description
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
Call Centers For Dummies
Author: Real Bergevin
Publisher: John Wiley & Sons
ISBN: 0470678402
Category : Business & Economics
Languages : en
Pages : 391
Book Description
Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call center and the location-neutral call center. It also helps readers determine whether it's cost-efficient to outsource operations and looks at the changing role and requirements of agents. The ultimate call center guide, now revised and updated The authors have helped over 60 companies improve the efficiency and effectiveness of their call center operations Offers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center's bottom line.
Publisher: John Wiley & Sons
ISBN: 0470678402
Category : Business & Economics
Languages : en
Pages : 391
Book Description
Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call center and the location-neutral call center. It also helps readers determine whether it's cost-efficient to outsource operations and looks at the changing role and requirements of agents. The ultimate call center guide, now revised and updated The authors have helped over 60 companies improve the efficiency and effectiveness of their call center operations Offers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center's bottom line.
Happiness and Success
Author: Michael Hunt
Publisher: AuthorHouse
ISBN: 1504981618
Category : Self-Help
Languages : en
Pages : 262
Book Description
This book combines the secret formula to personal and business coaching with the worlds best strategies. You will find meaning and passion in work and your personal life that will increase your happiness and lead you to success. This easy-to-read and extremely informative book will help you; - increase your happiness at work and play; - take control of your finances, health, and career; - discover how to succeed without sacrificing your personal life; - increase your motivation and discover your passions; - take advantage of proven personal and business coaching techniques; - discover evidence-based strategies, which are simple to incorporate into your life. Enjoy a thriving transformation as you learn essential ideas, insights, and techniques from the greatest minds of ancient and modern history, including the Dalai Lama and Martin Seligman, the father of Positive Psychology. This knowledge, distilled from the great philosophers, researchers, and some of the worlds best happiness and success experts, is blended with Michaels extensive experience to increasingly expand your range of life possibilities.
Publisher: AuthorHouse
ISBN: 1504981618
Category : Self-Help
Languages : en
Pages : 262
Book Description
This book combines the secret formula to personal and business coaching with the worlds best strategies. You will find meaning and passion in work and your personal life that will increase your happiness and lead you to success. This easy-to-read and extremely informative book will help you; - increase your happiness at work and play; - take control of your finances, health, and career; - discover how to succeed without sacrificing your personal life; - increase your motivation and discover your passions; - take advantage of proven personal and business coaching techniques; - discover evidence-based strategies, which are simple to incorporate into your life. Enjoy a thriving transformation as you learn essential ideas, insights, and techniques from the greatest minds of ancient and modern history, including the Dalai Lama and Martin Seligman, the father of Positive Psychology. This knowledge, distilled from the great philosophers, researchers, and some of the worlds best happiness and success experts, is blended with Michaels extensive experience to increasingly expand your range of life possibilities.
The Core of Four: 4 Tools To Navigate Roadblocks To Great Human Performance
Author: Csp Cet Page-Bottorff
Publisher: Outskirts Press
ISBN: 9781977210876
Category : Self-Help
Languages : en
Pages : 98
Book Description
Building a strong foundation for human performance is crucial to achieving your ultimate goal of personal success. Without each person managing their own individual performance, the sustainability of your organization's performance will eventually crumble and fail. Managing yourself can be the most difficult thing you do, but asking yourself one easy question before you start your day can help, "Have you M.A.P.P.E.D. out your day?" Tim guides you through his personal experiences and stories he's heard from the road so you can anecdotally relate to your own.
Publisher: Outskirts Press
ISBN: 9781977210876
Category : Self-Help
Languages : en
Pages : 98
Book Description
Building a strong foundation for human performance is crucial to achieving your ultimate goal of personal success. Without each person managing their own individual performance, the sustainability of your organization's performance will eventually crumble and fail. Managing yourself can be the most difficult thing you do, but asking yourself one easy question before you start your day can help, "Have you M.A.P.P.E.D. out your day?" Tim guides you through his personal experiences and stories he's heard from the road so you can anecdotally relate to your own.