Quality Without Tears: The Art of Hassle-Free Management PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Quality Without Tears: The Art of Hassle-Free Management PDF full book. Access full book title Quality Without Tears: The Art of Hassle-Free Management by Philip B. Crosby. Download full books in PDF and EPUB format.
Author: Philip B. Crosby
Publisher: McGraw Hill Professional
ISBN: 9780071371018
Category : Business & Economics
Languages : en
Pages : 228
Get Book Here
Book Description
Aimed at all areas of management, professionals and consultants, this manual advises on hassle-free management. It is the paperback version of Crosby's bestseller.
Author: Philip B. Crosby
Publisher: McGraw Hill Professional
ISBN: 9780071371018
Category : Business & Economics
Languages : en
Pages : 228
Get Book Here
Book Description
Aimed at all areas of management, professionals and consultants, this manual advises on hassle-free management. It is the paperback version of Crosby's bestseller.
Author:
Publisher: Penguin
ISBN: 9780525934752
Category : Business & Economics
Languages : en
Pages : 282
Get Book Here
Book Description
One of the founders of the "quality" movement in America introduces the concept of "completeness"--the idea that a successful corporation is a cohesive unit whose internal components must mesh smoothly. 30,000 first printing. $30,000 ad/promo. Tour.
Author: Philip B. Crosby
Publisher: Plume
ISBN:
Category : Business & Economics
Languages : en
Pages : 232
Get Book Here
Book Description
Author: Philip B. Crosby
Publisher: McGraw Hill Professional
ISBN:
Category : Business & Economics
Languages : en
Pages : 296
Get Book Here
Book Description
In this total update of his classic, quality guru Philip Crosby revisits and ultimately reaffirms the thinking he introduced in the tradition-shattering Quality Is Free, which has sold nearly 1.7 million copies and has been translated into dozens of languages. Quality Is Still Free offers readers the opportunity to adopt Crosby's penetrating insights for their own enormous benefit. Illustrations.
Author: Sami Bahri
Publisher: Lean Enterprise Institute
ISBN: 193410924X
Category : Business & Economics
Languages : en
Pages : 102
Get Book Here
Book Description
Author: Philip B. Crosby
Publisher: Signet Book
ISBN: 9780451619617
Category : Quality assurance
Languages : en
Pages : 270
Get Book Here
Book Description
"Do things right in the first place, and you won't have to pay to fix them or do them over. Whether you manage a large plant or run your own small business, applying this simple principle of quality control will boost your profits and your career. 'Quality Is Free' sets forth easy-to-implement programs, using actual case histories to demonstrate just how well quality control works, and providing important tools for success"--
Author: Jacob Tomsky
Publisher: Anchor
ISBN: 030794834X
Category : Biography & Autobiography
Languages : en
Pages : 322
Get Book Here
Book Description
In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.
Author: Al Roker
Publisher: Penguin
ISBN: 0451414942
Category : Biography & Autobiography
Languages : en
Pages : 289
Get Book Here
Book Description
What’s holding you back? What excuses are you making up that are stopping you from living your best life? I used them all, and look where that got me! Are you ready to stop living insane and get real with yourself? Al Roker’s aha! moment came a decade ago. Closing in on 350 pounds, he promised his dying father that he wasn’t going to keep living as he was. That led to his decision for a stomach bypass—and his life-changing drop to 190. But fifty of those pounds crept back until he finally devised a plan and stuck to it. Never Goin’ Back is Roker’s inspiring, candid, and often hilarious story of self-discovery, revealing a (slimmer) side of his life that no one knows. With illuminating and sometimes painfully honest stories about his childhood, his struggle against the odds to make something of himself, and his family life today, Roker reveals the effects that a lifelong battle with weight issues can have on a person—and how, regardless of the frustration and setbacks, you must never lose faith in yourself (just inches). Most important, he knows that losing weight is as much—if not more—a state of mind as of body. That’s why he’s here: to recharge your willpower and see you through it like a friend—with warmth, humor, and a healthy new outlook on life.
Author: Sir Lawrence Freedman
Publisher: Oxford University Press
ISBN: 0199349908
Category : Political Science
Languages : en
Pages : 768
Get Book Here
Book Description
Selected as a Financial Times Best Book of 2013 In Strategy: A History, Sir Lawrence Freedman, one of the world's leading authorities on war and international politics, captures the vast history of strategic thinking, in a consistently engaging and insightful account of how strategy came to pervade every aspect of our lives. The range of Freedman's narrative is extraordinary, moving from the surprisingly advanced strategy practiced in primate groups, to the opposing strategies of Achilles and Odysseus in The Iliad, the strategic advice of Sun Tzu and Machiavelli, the great military innovations of Baron Henri de Jomini and Carl von Clausewitz, the grounding of revolutionary strategy in class struggles by Marx, the insights into corporate strategy found in Peter Drucker and Alfred Sloan, and the contributions of the leading social scientists working on strategy today. The core issue at the heart of strategy, the author notes, is whether it is possible to manipulate and shape our environment rather than simply become the victim of forces beyond one's control. Time and again, Freedman demonstrates that the inherent unpredictability of this environment-subject to chance events, the efforts of opponents, the missteps of friends-provides strategy with its challenge and its drama. Armies or corporations or nations rarely move from one predictable state of affairs to another, but instead feel their way through a series of states, each one not quite what was anticipated, requiring a reappraisal of the original strategy, including its ultimate objective. Thus the picture of strategy that emerges in this book is one that is fluid and flexible, governed by the starting point, not the end point. A brilliant overview of the most prominent strategic theories in history, from David's use of deception against Goliath, to the modern use of game theory in economics, this masterful volume sums up a lifetime of reflection on strategy.
Author: Paul Fussell
Publisher: Simon and Schuster
ISBN: 0671792253
Category : Social Science
Languages : en
Pages : 212
Get Book Here
Book Description
This book describes the living-room artifacts, clothing styles, and intellectual proclivities of American classes from top to bottom.
