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Publisher: World Bank Publications
ISBN: 0821368958
Category : Business & Economics
Languages : en
Pages : 324
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Book Description
This book responds to the challenge of providing a comprehensive account of quality systems for private sector development: what works and what doesnt on the ground, and why. This volume provides a thorough analysis of the diversity of institutions, linkages, and arrangements involved in quality systems, identifying success factors in countries quality strategies. It explains why quality and standards matter for export growth, for productivity, for industrial upgrading, and for diffusion of innovation, all central ingredients in improving economic growth and generating real gains in poverty reduction. It provides a detailed blue print for implementing effective National Quality Systems. Quality and Standards Matter is a valuable tool for policymakers confronted with the challenges of building trade competitiveness in the new global economy.
Author:
Publisher: World Bank Publications
ISBN: 0821368958
Category : Business & Economics
Languages : en
Pages : 324
Get Book Here
Book Description
This book responds to the challenge of providing a comprehensive account of quality systems for private sector development: what works and what doesnt on the ground, and why. This volume provides a thorough analysis of the diversity of institutions, linkages, and arrangements involved in quality systems, identifying success factors in countries quality strategies. It explains why quality and standards matter for export growth, for productivity, for industrial upgrading, and for diffusion of innovation, all central ingredients in improving economic growth and generating real gains in poverty reduction. It provides a detailed blue print for implementing effective National Quality Systems. Quality and Standards Matter is a valuable tool for policymakers confronted with the challenges of building trade competitiveness in the new global economy.
Author: David A. Garvin
Publisher: Simon and Schuster
ISBN: 0029113806
Category : Air conditioning
Languages : en
Pages : 344
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Book Description
Case study research conducted in 1981 in nine US companies and seven Japanese companies.
Author: Ronald H. Lester
Publisher: CRC Press
ISBN: 9780824786588
Category : Technology & Engineering
Languages : en
Pages : 600
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Book Description
Epilogue: Quality Control in the Twenty-First Century -- Appendix 1: Table of Factors for Quality Control Applications -- Appendix 2: Areas Under the Normal Curve- Detailed Table -- Appendix 3: Table of Random Numbers -- Glossary -- Bibliography -- Index
Author: Marta Peris-Ortiz
Publisher: Springer
ISBN: 3319172514
Category : Business & Economics
Languages : en
Pages : 312
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Book Description
This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 certification and provide a wide variety of empirical studies in different economic sectors. In the current economic environment, characterized by economic turmoil and fierce competition, quality management has become a key strategy for organizations to overcome today’s challenges. Organizations benefits from implementing quality management systems by following two approaches. First, they implement quality practices aimed at ensuring customer satisfaction by considering consumer expectations and establishing strategies accordingly. Second, organizations improve processes by establishing efficient and effective process management systems that improve productivity, lower costs, reduce unnecessary expenses, eliminate all non-value added activities, and ultimately maximize excellence and customer satisfaction. Quality management thereby provides tools, techniques, and methods for continuous process improvement in both the professional and academic worlds, which, when implemented by organizations in times of crisis, enable more effective administration of activities undertaken by managers. Containing contributions from various academics and scholars, this new book provides cutting edge research, methods and techniques providing a reference manual for academics, scholars, practitioners and policy-makers.
Author: David Hoyle
Publisher: Butterworth-Heinemann
ISBN: 9780750675987
Category : Business & Economics
Languages : en
Pages : 200
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Book Description
QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction not simply compliance with documented procedures. By using a process approach to the development of a management system, the significant time and expense invested should be utilized in a way that will help an organization achieve real business benefits through the application of ISO 9000: 2000. The real value of the process approach is its focus on results thereby eliminating activities and procedures that do not add value in the organization's quest to satisfy its customers and other interested parties. Written in a straightforward, non-technical manner, the approach is easily understood and followed by managers or engineers at any level. It allows readers to focus on results rather than functions, activities, procedures or standards. Applying this methodology to the management of quality will give you a distinctive competitive edge over the companies that end the certification process once the requirements have been met. With this book, the reader will be able to: Recognize the difference between conformance to standard and system performance Distinguish between procedures and processes and understand what makes the two fundamentally different from one another Understand the large gap that exists between a procedural approach and a process approach Comprehend the importance and power of the eight quality management principles Understand the steps to be taken to convert element-based systems to process-based systems and identify the factors that affect success in the conversion process Construct a model of the business that identifies the key processes and their interfaces Establish performance indicators and measurements for each process and produce process flow charts that link together to form a coherent system description Understand the steps to take to construct a system that fulfills the design criteria Determine whether the conversion has been successful and identify where further improvement is required Each chapter is structured with a set of learning outcomes that can be accomplished by covering its contents. The chapters follow the sequence of the conversion process and each addresses the change in direction brought about by the ISO 9000: 2000 family of standards. Achieve real business benefits with ISO 9000:2000 Focus on results Provides process modeling and analysis techniques
Author: Anuj Bhatnagar
Publisher: Springer Nature
ISBN: 9819757509
Category :
Languages : en
Pages : 1040
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Book Description
Author: Janet Bautista Smith
Publisher: Quality Press
ISBN: 1953079903
Category : Business & Economics
Languages : en
Pages : 111
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Book Description
This publication introduces a portable audit model to facilitate a simple, flexible, and effective audit of single or multiple quality system standards and achieve both compliance and initiation of improvement initiatives. This model is similar to a universal adaptor plug, allowing easy connection and interchangeability of the multiple standards even under rapid system changes typical of modern day operations. This universal plug will allow focus on compliance verification and improvement at a high level of consistency with minimum process disruption and cost. Emphasis is not only on compliance but also on improvement partnership with operations through the use of strategy models. These strategy models will help accentuate the internal audit role as a dynamic element and catalyst for improvement. Real life-based challenges (masked identity) are used in case studies to demonstrate the application of typical internal audit methodologies combined with an implementation engine such as Lean auditing strategies. This will clarify theories that are commonly viewed as abstract by the novice and, in some cases, misunderstood by experienced professionals. This is the breakthrough from a dormant internal audit program into a proactive tool for added-value improvement. Lean methodology is integrated through simple models that don’t require one to be a Lean or Black Belt guru. The focus is using logical sense to understand and apply the concept.
Author: William C. Culley
Publisher: CRC Press
ISBN: 9781420048537
Category : Business & Economics
Languages : en
Pages : 326
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Book Description
Global competition, corporate downsizing and corporate restructuring have forced many firms to reevaluate their operating methods. Today, corporations must do more with less while still watching the bottom line and improving profitability. ISO 14000 and ISO 9000, because of their similar management system requirements and auditing procedures, are g
Author: Dr. Satish Kumar Saha
Publisher: SBPD Publications
ISBN:
Category : Business & Economics
Languages : en
Pages : 222
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Book Description
An excellent book for commerce students appearing in competitive, professional and other examinations. 1.International Marketing : Meaning, Nature, Scope and Barriers, 2. International Marketing Environment, 3 .Identification and Selection of Foreign Market : Entry Mode Decisions, 4.International Product Planning , 5.Product Life-Cycle and New Product Development, 6. Product Designing, Standardisation Vs Adaptation, 7. Branding and Trade Mark, 8. Packaging and Labelling, 9. Quality Issues and After Sales Services, 10. International Pricing, 11. International Price Quotation, 12.International Payment Terms and Trade , 13.Sales Promotion in International Marketing, 14.International Advertising, 15. Personal Selling, Trade Fairs and Exhibitions, 16. Channels of Distribution and Role of Middlemen, 17. Foreign Sales Agent, 18.Marketing Logistic Decision, 19. Foreign Trade and Policy, 20. Export Finance.
Author: Dr. Satish Kumar Saha,
Publisher: SBPD Publications
ISBN: 9351677249
Category : Bibles
Languages : en
Pages : 222
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Book Description
An excellent book for commerce students appearing in competitive, professional and other examinations. 1.International Marketing : Meaning, Nature, Scope and Barriers, 2. International Marketing Environment, 3 .Identification and Selection of Foreign Market : Entry Mode Decisions, 4.International Product Planning , 5.Product Life-Cycle and New Product Development, 6. Product Designing, Standardisation Vs Adaptation, 7. Branding and Trade Mark, 8. Packaging and Labelling, 9. Quality Issues and After Sales Services, 10. International Pricing, 11. International Price Quotation, 12.International Payment Terms and Trade , 13.Sales Promotion in International Marketing, 14.International Advertising, 15. Personal Selling, Trade Fairs and Exhibitions, 16. Channels of Distribution and Role of Middlemen, 17. Foreign Sales Agent, 18.Marketing Logistic Decision, 19. Foreign Trade and Policy, 20. Export Finance.
