Quality Services and Experiences in Hospitality and Tourism

Quality Services and Experiences in Hospitality and Tourism PDF Author: Liping A. Cai
Publisher: Emerald Group Publishing
ISBN: 1787563839
Category : Business & Economics
Languages : en
Pages : 333

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Book Description
This book offers conceptual discourse, empirical evidence, application of existing and emerging theories, and implication of practical findings. It discusses the perspectives of both providers and recipients of quality services across a wide spectrum of hospitality and tourism sectors.