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Author: Yoji Akao
Publisher: CRC Press
ISBN: 1040283381
Category : Business & Economics
Languages : en
Pages : 394
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Book Description
Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement. In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation. It includes— Use of the demanded quality deployment chart. Using and promoting quality charts. Using quality control process charts: QFD at the pre-production. Quality deployment and reliability deployment. Quality development in the construction industry. QFD for the service industry. QFD for software development.
Author: Yoji Akao
Publisher: CRC Press
ISBN: 1040283381
Category : Business & Economics
Languages : en
Pages : 394
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Book Description
Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement. In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation. It includes— Use of the demanded quality deployment chart. Using and promoting quality charts. Using quality control process charts: QFD at the pre-production. Quality deployment and reliability deployment. Quality development in the construction industry. QFD for the service industry. QFD for software development.
Author: Lou Cohen
Publisher: Prentice Hall
ISBN:
Category : Business & Economics
Languages : en
Pages : 374
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Book Description
This book not only explains QFD fundamentals clearly and concisely, it takes you well beyond the basics to provide the advanced techniques, specific information, and concrete examples you need to implement QFD successfully and derive its full benefits.
Author: James L. Bossert
Publisher: CRC Press
ISBN: 1000104478
Category : Technology & Engineering
Languages : en
Pages : 148
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Book Description
Quality Function Deployment is an information system producing structured data for quality managers and practitioners. This is a practical guide to implementing such a system for readers assumed to be familiar with it. Annotation copyright Book News, Inc. Portland, Or.
Author: Fiorenzo Franceschini
Publisher: CRC Press
ISBN: 1420025430
Category : Business & Economics
Languages : en
Pages : 209
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Book Description
A versatile manual that can be used to stimulate product innovation, benchmarking analysis, and engineering design, this book goes beyond theory to provide relevant advanced methods and techniques that readers can apply in their work for both short- and long-term results. The author links Quality Function Deployment (QFD) with other quality design techniques and discusses processes for improving its effectiveness. He also highlights methods for selecting a product's technical features. Real implementation case studies and numerous examples illustrate the concepts, including the Qualitometro method for designing and measuring quality in the service sector.
Author: Christian N. Madu
Publisher: IAP
ISBN: 1641139056
Category : Business & Economics
Languages : en
Pages : 156
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Book Description
Quality function deployment (QFD) is an effective tool to help organizations to become more competitive by designing their products and services to satisfy customers’ requirements. This book is precise and direct and focuses on the key issues in building the House of Quality otherwise known as Quality Function Deployment (QFD). By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how priorities of customer needs are established, and how activities are benchmarked. Furthermore, this new edition expands the topic to include process change initiatives on the premise that QFD cannot be achieved if the organization itself is not transformed to achieve customer satisfaction. The manager is guided on how to solve critical problems to achieve customer satisfaction. The book guides the reader to understand how companywide quality activities are related to QFD. This association is often lacking in other presentations that treat QFD as if it is independent of other quality efforts, such as process change initiative. The book will therefore include information on related quality initiatives such as: • Identification of customer needs • Benchmarking & re-engineering • Strategic planning • Quality assurance • Stakeholder teams • Cost control & productivity improvement • Six sigma • Process change initiative
Author: Davide Maritan
Publisher: Springer
ISBN: 3319085212
Category : Business & Economics
Languages : en
Pages : 199
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Book Description
This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common “fuzzy” algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.
Author: Joseph P. Ficalora
Publisher: Prentice-Hall PTR
ISBN: 9780135138359
Category : Business & Economics
Languages : en
Pages : 449
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Book Description
Detailed, expert guidance on using Quality Function Deployment and Voice of the Customer in Six Sigma environments • • A complete update to Lou Cohen's classic process improvement guide: now fully aligns QFD with all modern Six Sigma methodologies. • Includes an expanded, start-to-finish case study demonstrating how QFD functions from all angles, including design, marketing, technology, and service. • Revised by Joe Ficalora and his team of world-class experts at Six Sigma Breakthrough Technologies. The first edition of Lou Cohen's Quality Function Deployment helped thousands of organizations use QFD to deliver higher-quality, more userfocused product designs, while introducing techniques that anticipated powerful recent innovations such as Design for Six Sigma (DFSS). Now, Cohen's classic has been thoroughly updated to fully align QFD with the latest Six Sigma methodologies. Revised by world-class Six Sigma expert Joe Ficalora and his team at Six Sigma Breakthrough Technologies, this new edition offers a comprehensive perspective on QFD built on methodologies derived from dozens of successful Six Sigma and DFSS deployments. Through an expanded, start-to-finish case study, the authors show how QFD should function from all angles, including design, marketing, technology, and service. They systematically illuminate powerful linkages between QFD and Six Sigma, DFSS, Marketing for Six Sigma (MFSS), and Technology for Six Sigma (TFSS).
Author: Kay Chuan Tan
Publisher: Quality Press
ISBN: 0873892941
Category : Business & Economics
Languages : en
Pages : 213
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Book Description
This book focuses on the collection, interpretation, and analysis of the voice of the customers (VOC) and serves as an excellent reference or textbook for learning how to apply QFD. Following this unique approach for capturing the VOC will ensure your product/service meets their needs. Included is a discussion of recent advances in QFD methodology, methods for strategically analyzing and selecting benchmarks, and examples through case studies. Contents: Introduction to Quality Function Deployment, Decision Making Using the House of Quality, Variability Analysis in QFD, QFD for Service Quality Analysis, The Implementation of QFD-based Linguistic Data, Benchmarking in QFD for Quality Improvement
Author: Bob King
Publisher: Goal Q P C Incorporated
ISBN: 9781879364011
Category : Business & Economics
Languages : en
Pages : 315
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Book Description
Author: C.S. Syan
Publisher: Springer Science & Business Media
ISBN: 9401112983
Category : Technology & Engineering
Languages : en
Pages : 239
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Book Description
BACKGROUND There is an increasing awareness that 'time to market' is the key competitive issue in the manufacturing industry today. The global markets are demanding products that are well designed, are of high quality and are at low prices with ever decreasing lead times. Hence manufacturers are forced to utilize the best methods of technology with efficient control and management accompanied by suitably enabling organizational structures. Concurrent engineering (CE) is widely seen to be the methodology that can help satisfy these strenuous demands and keep the profitability and viability of product developers, manufacturers and suppliers high. There have been many reported successes of CE in practice. Rover were able to launch Land Rover Discovery in 18 months as compared with 48-63 months for similar products in Europe. Because of its early introduction to the market it became the best selling product in its class. AT&T report part counts down to one ninth of their previous levels and quality one hundred times (in surface defects) for VLSI (very improvements of large scale integration) circuits as a result of using the CE approach. WHO SHOULD READ THIS TEXT? This book will aim to provide a sound basis for the very diverse subject known as concurrent engineering. Concurrent engineering is recognized by an increasingly large proportion of the manufacturing industry as a necessity in order to compete in today's markets. This recognition has created the demand for information, awareness and training in good concurrent engineering practice.
