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Author: Arie Halachmi
Publisher: IOS Press
ISBN: 9789051991895
Category : Electronic books
Languages : en
Pages : 290
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Book Description
The book deals with the complexity of several concepts, like the following example. Quality is by no means a simple or single concept: it can mean compliance with pre-determined specifications of processes or outputs; it can mean assessment of outcomes or gatekeeping - in other words - assuring the quality of the inputs; etc. The parallels with measuring productivity are obvious: if you cannot get good handles on outputs, then use inputs (and then politicians wonder why productivity appears to stagnate in services). This problem of the simple becoming complicated was understood by the Japanese at the inception of their ``productivity movement'. Having carefully analyzed how Europe had adopted and adapted American productivity techniques and approaches and being faced with a turbulent system of industrial relations and a poor quality image, the initiators of the Japanese productivity movement came to the conclusion that at least a cease-fire and at best a treaty had to be negotiated between organised labour, management and government. The resulting 1955 productivity principles are being addressed in the book.
Author: Arie Halachmi
Publisher: IOS Press
ISBN: 9789051991895
Category : Electronic books
Languages : en
Pages : 290
Get Book
Book Description
The book deals with the complexity of several concepts, like the following example. Quality is by no means a simple or single concept: it can mean compliance with pre-determined specifications of processes or outputs; it can mean assessment of outcomes or gatekeeping - in other words - assuring the quality of the inputs; etc. The parallels with measuring productivity are obvious: if you cannot get good handles on outputs, then use inputs (and then politicians wonder why productivity appears to stagnate in services). This problem of the simple becoming complicated was understood by the Japanese at the inception of their ``productivity movement'. Having carefully analyzed how Europe had adopted and adapted American productivity techniques and approaches and being faced with a turbulent system of industrial relations and a poor quality image, the initiators of the Japanese productivity movement came to the conclusion that at least a cease-fire and at best a treaty had to be negotiated between organised labour, management and government. The resulting 1955 productivity principles are being addressed in the book.
Author: W. Bartley Hildreth
Publisher: Routledge
ISBN: 1351564420
Category : Political Science
Languages : en
Pages : 1618
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Book Description
Since the publication of the previous edition, the best-selling Handbook of Public Administration enters its third edition with substantially revised, updated, and expanded coverage of public administration history, theory, and practice. Edited by preeminent authorities in the field, this work is unparalleled in its thorough coverage and comprehensive references. This handbook examines the major areas in public administration including public budgeting and financial management, human resourcemanagement, decision making, public law and regulation, and political economy. Providing a strong platform for further research and advancement in the field, this book is a necessity for anyone involved in public administration, policy, and management. This edition includes entirely new chapters on information technology and conduct of inquiry. In each area of public administration, there are two bibliographic treatises written from different perspectives. The first examines the developments in the field. The second analyzes theories, concepts, or ideas in the field’s literature.
Author: Evan M. Berman
Publisher: Routledge
ISBN: 1317463013
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.
Author: Van R. Johnston
Publisher: Nova Publishers
ISBN: 9781560728429
Category : Business & Economics
Languages : en
Pages : 302
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Book Description
A collection of 14 papers by Johnston and other scholars.
Author: Kempe Ronald Hope (Sr.)
Publisher: Juta and Company Ltd
ISBN: 9780702147890
Category : Business & Economics
Languages : en
Pages : 164
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Book Description
This text comprises a study and analysis of Botswanan public administration and policy. The text explores, from historical and contemporary points of view, the nature and impact of public administration and policy in Botswana.
Author: Evan M. Berman
Publisher: Routledge
ISBN: 131746205X
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.
Author: Christopher Pollitt
Publisher: OUP Oxford
ISBN: 0191582972
Category : Business & Economics
Languages : en
Pages : 328
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Book Description
In this major new contribution to a rapidly expanding field, the authors offer an integrated analysis of the wave of management reforms which have swept through so many countries in the last twenty years. The reform trajectories of ten countries are compared, and key differences of approach discussed. Unlike some previous works, this volume affords balanced coverage to the 'New Public Management' (NPM) and the 'non-NPM' or 'reluctant NPM' countries, since it covers Australia, Canada, Finland, France, Germany, the Netherlands, New Zealand, Sweden, the UK and the USA. Unusually, it also includes a preliminary analysis of attempts to improve management within the European Commission.
Author: Marc Holzer
Publisher: CRC Press
ISBN: 1482277077
Category : Political Science
Languages : en
Pages : 1324
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Book Description
Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective intern
Author: Jay M. Shafritz
Publisher: Routledge
ISBN: 1317347420
Category : Business & Economics
Languages : en
Pages : 593
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Book Description
Updated in its 8th edition, Introducing Public Administration provides readers with a solid, conceptual foundation in public administration, and contains the latest information on important trends in the discipline.Known for their lively and witty writing style, Shafritz, Russell, and Borick cover the most important issues in public administration using examples from various disciplines and modern culture. This approach captivates readers and encourages them to think critically about the nature of public administration today.
Author: Jamal Khan
Publisher: A r a w a k publications
ISBN:
Category : Government productivity
Languages : en
Pages : 542
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Book Description
