Author: United States. National Business Council for Consumer Affairs. Sub-Council on Warranties and Guarantees
Publisher:
ISBN:
Category : Consumer protection
Languages : en
Pages : 36

Get Book Here

Book Description

Author: Marlin U. Thomas
Publisher: CRC Press
ISBN: 1000654095
Category : Business & Economics
Languages : en
Pages : 214

Get Book Here

Book Description
Our modern view of quality is a multifaceted conglomeration of probability, planning, and perception. Although warranties are important first as an estimate and then as a measurement of reliability, most books on reliability and quality relegate the topic of warranties to a single chapter. Today's engineering student needs an integrated view that c

Author:
Publisher:
ISBN:
Category : Products liability
Languages : en
Pages : 40

Get Book Here

Book Description

Author: Barkley Clark
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 960

Get Book Here

Book Description

Author: Wallace Blischke
Publisher: CRC Press
ISBN: 9780824789558
Category : Technology & Engineering
Languages : en
Pages : 958

Get Book Here

Book Description
Covering product warranties, this work offers comprehensive examinations of fundamental concepts and furnishes detailed, immediately applicable results. It sets out to bridge the gap between theory and practice, and integrates the research of various disciplines that study warranty, illustrating all basic consumer warranty options.

Author: Mike Silverman
Publisher: Happy About
ISBN: 1607730901
Category : Business & Economics
Languages : en
Pages : 429

Get Book Here

Book Description
Traditionally, the way to test a product's reliability was to build it--and then try to break it. As systems and technologies improved, TAAF (Test, Analyze and Fix) methodologies were developed and adopted. In today's global economy, with its short, technologically-intense product life cycles, TAAF cannot suffice. Reliability can no longer be a step or a series of steps in product development; it is something that needs to be acknowledged up front and built into the product from its very conception. Reliability, in other words, must be 'designed in.' Product developers now have many tools--software and hardware--at their disposal for building reliability in from the get go. From the organizational point of view, what better way to design in reliability than to make designers themselves responsible for the reliability of their designs? As "Mike Silverman" explains in "How Reliable is Your Product?," this is why the role of the reliability engineer is changing to one of mentor. Product developers are now responsible for going out and finding the best testing tools and then training the designers on their use, so that designers factor and build in reliability at every stage of product design. Mike has focused on reliability throughout his 25-year career, and has observed the position of reliability in the organization evolve. In this book, he condenses his expertise and experience into a volume of immense practical worth to the engineering and engineering management communities including designers, manufacturing engineers and reliability/quality engineers. Among other things, Mike discusses how reliability fits, or should fit, within the product design cycle. He provides a high-level overview of reliability techniques available to engineers today. He lucidly discusses the design of experiments and the role of failure management. With case studies and narratives from personal experience, Mike discusses optimal ways to utilize different reliability techniques. He highlights common errors of judgment, missteps and sub-optimal decisions that are often made within organizations on the path to total reliability. With"How Reliable is Your Product?" "Mike Silverman" has delivered what few have done before--a comprehensive yet succinct overview of the field of reliability engineering and testing. Engineers and engineering managers will find much in this book of immediate, practical value.

Author:
Publisher:
ISBN:
Category : Consumer protection
Languages : en
Pages : 28

Get Book Here

Book Description

Author: Ammar Y. Alqahtani
Publisher: CRC Press
ISBN: 1351599208
Category : Business & Economics
Languages : en
Pages : 302

Get Book Here

Book Description
The exponential increase in the development of technology coupled with the customers’ immense desire to possess the newest technological products makes for truncated product lifespans, which instigates a substantial upsurge in their rate of disposal. Attempts have been made to establish specialized product recovery facilities with the intention of diminishing the volume of accumulated waste delivered to landfills using product recovery procedure such as remanufacturing. The economic benefits produced by remanufacturing also portray the role of product recovery in a more attractive light. The quality of a remanufactured product is uncertain for some consumers. Therefore, these consumers possess insecurities in deciding whether or not the remanufactured products will render the same expected performance. This ambiguity regarding a remanufactured product could possibly result in the consumer deciding against its purchase. With such consumer apprehension, remanufacturers often seek market mechanisms that provide reassurance as to the stable durability that these products still maintain. One strategy that the remanufacturers often use is the utilization of the premise of offering product warranties with preventive maintenance on their products. This book is concerned with the practice and theory of warranty management and preventive maintenance, particularly in relation to remanufactured products’ warranties. Models developed in this book can be used for making the right decisions in offering renewable, nonrenewable, one and two dimensional warranty policies, and for managerial decision in considering maintenance contracts or outsourcing maintenance for remanufactured components and products. Features Discusses a variety of warranty policies and preventive maintenance of remanufactured products (first book to do so) Presents mathematical models and applications for warranty policies using examples and simulation results Considers cost and optimization problems from the remanufacturer's and buyer's points of views Provides a foundation for academicians interested in building models in the area of warranty and preventive maintenance analysis of remanufactured products Offers the essential methodology needed by practitioners involved with warranty and preventive maintenance analysis, along with extensive references for further research

Author: D. N. Prabhakar Murthy
Publisher: Springer Science & Business Media
ISBN: 1846282586
Category : Technology & Engineering
Languages : en
Pages : 311

Get Book Here

Book Description
The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products. Shows how to make warranty management an effective tool for enhancing customer satisfaction. Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style. Written by two of the world’s leading experts in warranty management.

Author: Margaret C. Jasper
Publisher: Oxford University Press, USA
ISBN:
Category : Law
Languages : en
Pages : 256

Get Book Here

Book Description
What if the Product Doesn't Work: Warranties and Guaranteesincludes a discussion of: ·The law of warranties and guarantees, and the consumer's right to enforce them ·The remedies a consumer may have if there was no written warranty for the product purchased ·Those sections of the Uniform Commercial Code that apply to both written and implied warranties, as well as the Magnuson-Moss Warranty Act, which deals with the conditions contained in a written or express warranty This Almanac further provides the consumer with information concerning the major federal agencies entrusted with overseeing important consumer-related concerns such as product warranties and safety concerns The Legal Almanac series serves to educate the general public on a variety of legal issues pertinent to everyday life and to keep readers informed of their rights and remedies under the law. Each volume in the series presents an explanation of a specific legal issue in simple, clearly written text, making the Almanac a concise and perfect desktop reference tool. All volumes provide state-by-state coverage. Selected state statutes are included, as are important case law and legislation, charts and tables for comparison.