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Author: Marvin S. Seppanen
Publisher:
ISBN:
Category : Organizational change
Languages : en
Pages : 392
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Book Description
Author: Marvin S. Seppanen
Publisher:
ISBN:
Category : Organizational change
Languages : en
Pages : 392
Get Book Here
Book Description
Author: James L. Lamprecht
Publisher: Asq Press
ISBN: 9780873896481
Category : Business & Economics
Languages : en
Pages : 283
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Book Description
With the rise of Six Sigma, the use of statistics to analyze and improve processes has once again regained a prominent place in businesses around the world. an increasing number of employees and managers, bestowed with the titles Green Belt, Black Belt, or even Master Black Belts, are asked to apply statistical techniques to analyze and resolve industrial and non-industrial (also known as transactional) problems. These individuals are continuously faced with the daunting task of sorting out the vast array of sophisticated techniques placed at their disposal by an equally impressive array of statistical computer software packages. This book is intended for the ever-growing number of certified Black Belts as well as uncertified others that would like to understand how data can be analyzed. Many courses, including Six Sigma Black Belt courses, do a good job introducing participants to a vast array of sophisticated statistical techniques in as little as ten days, leaning heavily on statistical software packages. Although it is true that one can simplify statistical principles, learning how to interpret results produced by any statistical software requires the understanding of statistics that this book concisely provides.
Author: H. James Harrington
Publisher: McGraw Hill Professional
ISBN: 9780070267794
Category : Business & Economics
Languages : en
Pages : 348
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Book Description
Enables you to improve quality, productivity, and competitiveness the business process improvement way. This workbook shows you how to: understand and set process improvement goals; eliminate bureaucracies, duplication, and obsolescence; evaluate information management; research cycle time; analyze functions and tasks in administration; and more.
Author: Susan Page
Publisher: AMACOM
ISBN: 0814414796
Category : Business & Economics
Languages : en
Pages : 354
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Book Description
Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing * Eliminate duplication and bureaucracy * Control costs * Establish internal controls to reduce human error * Test and rework the process before introducing it * Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.
Author: Martyn A. Ould
Publisher: John Wiley & Sons
ISBN:
Category : Business & Economics
Languages : en
Pages : 232
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Book Description
After carefully establishing the objectives of modelling, the author presents a process modelling method, STRIM, and notations which has been developed by Praxis during the last few years. Ould provides detailed descriptions of the notations and the modelling technique along with examples of its use for a variety of purposes. Covers the full method--from organising a modelling project through process analysis to process support system development. can be used by practitioners who have no prior knowledge of the area.
Author: Dan Madison
Publisher: Paton Professional
ISBN: 1932828044
Category : Business & Economics
Languages : en
Pages : 263
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Book Description
At last, a simple, well-written survey of process redesign that will help you transform your organization into a world-class competitor. Author Dan Madison explains the evolution of work management styles, from traditional to process-focused, and introduces the tools of process mapping, the roles and responsibilities of everyone in the organization, and a logical ten-step redesign methodology. Thirty-eight design principles allow readers to custom-fit the methodology to the particular challenges within their own organizations. Additional chapters by guest writers Jerry Talley, Ph.D., and Vic Walling, Ph.D., discuss cross-department process management and using computer simulation in redesign, respectively. (Publisher)
Author: H. James Harrington
Publisher: McGraw Hill Professional
ISBN:
Category : Business & Economics
Languages : en
Pages : 296
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Book Description
America is in trouble, there is no doubt about it. Here is perhaps the best proof: We are now experiencing the first generation in our history in which children will reach adulthood in a poorer economic climate than thatenjoyed by their parents.
Author: Paul Harmon
Publisher: Morgan Kaufmann
ISBN: 012800522X
Category : Computers
Languages : en
Pages : 525
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Book Description
Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: - How to develop business models and business process architecture - How to integrate decision management models and business rules - New material on service processes and on dynamic case management - Learn to integrate various approaches in a broad business process management approach - Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma - Learn how all the different process elements fit together in this best first book on business process, now completely updated - Tailor the presented methodology, which is based on best practices, to your organization's specific needs - Understand the human aspects of process redesign - Benefit from all new detailed case studies showing how these methods are implemented
Author: J. Mike Jacka
Publisher: John Wiley & Sons
ISBN: 0470444584
Category : Business & Economics
Languages : en
Pages : 340
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Book Description
Praise for Business Process Mapping IMPROVING Customer Satisfaction SECOND EDITION "A must-read for anyone performing business process mapping! This treasure shares step-by-step approaches and critical success factors, based on years of practical, customer-focused experience. A real winner!" Timothy R. Holmes, CPA, former General Auditor, American Red Cross "Paulette and Mike make extensive use of anecdotes and real-life examples to bring alive the topic of business process mapping. From the outset, this book will engage you and draw you into the world of business process mapping. Who would have thought that reading about business process mapping could make you smile? Well, Mike and Paulette can make it happen! Within each chapter, the authors provide detailed examples and exhibits used to document a process. Each chapter also includes a 'Recap' and 'Key Analysis Points' which enable the reader to distill the highlights of the chapter." Barbara J. Muller, CPA, CFE, Senior Lecturer, School of Accountancy, W. P. Carey School of Business, Arizona State University "Keller and Jacka cut through the drudgery of process mapping with a path-breaking approach that enables the reader to better understand processes, how they work and how they work together toward successful achievement of business objectives. With great style and flair, this book will provide you with a different way of thinking and new tools to assist you in process analysis and improvement. This book is a must-read for auditors, risk managers, quality improvement management, and business process engineers." Dean Bahrman, VP and Internal Audit Director (Retired), Global Financial Services Companies "Mike Jacka and Paulette Keller show their expertise with the application of business process mapping in increasing customer service and satisfaction in this updated and expanded edition of this popular book. With clear, practical examples and applications, this book shows the writing talents of both authors, and it will be used over and over by those from all lines of industries and professions. Kudos for a job well done!" Joan Pastor, PhD, Founding Partner, Licensed Industrial-Organizational Psychologist, JPA International, Inc., Beverly Hills, California
Author: Geoffrey Darnton
Publisher: Arden Shakespeare
ISBN:
Category : Business & Economics
Languages : en
Pages : 344
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Book Description
This is a ground-breaking book, primarily in its successful attempt to operationalise and provide empirical foundations for procedures for radical change previously developed only intuitively. The book is supported by prominent academics and practitioners in the field, including Jim Short (LBS), Raul Espejo, Dan Teichroew (Michigan), and others. It should become the standard reference for managers and consultants in BPR.
