Benchmarking Water Services

Benchmarking Water Services PDF Author: Enrique Cabrera Jr
Publisher: IWA Publishing
ISBN: 1843391988
Category : Science
Languages : en
Pages : 185

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Book Description
Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua

Benchmarking Water Services

Benchmarking Water Services PDF Author: Enrique Cabrera Jr
Publisher: IWA Publishing
ISBN: 1843391988
Category : Science
Languages : en
Pages : 185

Get Book Here

Book Description
Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua

Six Popes

Six Popes PDF Author: Hilary C. Franco
Publisher: Humanix Books
ISBN: 1630061344
Category : Biography & Autobiography
Languages : en
Pages : 137

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Book Description
“Monsignor Franco is known as an engaging storyteller of his impactful time in the Church. Read this book and you will see why.” — Timothy Cardinal Dolan, Archdiocese of New York Six Popes: A Son of the Church Remembers is Monsignor Hilary C. Franco’s engaging memoir and a story only a son can tell, a son not only of the Catholic Church, but also of Italian immigrants. From Belmont, his Bronx neighborhood, Franco rose to work with the highest and most influential figures of the Roman Catholic Church. As a young man he attended Rome’s premier seminary, soon after becoming the special assistant to Archbishop Fulton Sheen. As a priest he would travel the world, and he recounts a harrowing experience in the Deep South in the early 1960s, his work at the Vatican Councils that redefined the Church, and his time posted at the Church’s diplomatic missions in Washington, D.C., and the United Nations. This most formidable churchman reveals his tales of intellectual, pastoral, and diplomatic service to the Catholic Church, enlivened by recollections of the fascinating people he came to know from U.S. presidents and foreign heads of state, to religious leaders like Padre Pio and Saint Mother Teresa. The title of his current role, Advisor at the Permanent Observer Mission of the Holy See to the United Nations, gives little hint of the drama of the times he recollects. Stories of this book’s six pontiffs that Franco served under — John XXIII, Paul VI, John Paul I, John Paul II, Benedict XVI, Francis — offer landmarks along Franco’s trek through the corridors of spiritual power in New York, Washington, D.C., and Rome. Six Popes: A Son of the Church Remembers is written from a unique eyewitness vantage on many of the events and movements that shaped our world and the Catholic Church. There is really no other book like it.

Comparative Stylistics of French and English

Comparative Stylistics of French and English PDF Author: Jean-Paul Vinay
Publisher: John Benjamins Publishing
ISBN: 902721610X
Category : Language Arts & Disciplines
Languages : en
Pages : 383

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Book Description
The Stylistique comparée du français et de l'anglais has become a standard text in the French-speaking world for the study of comparative stylistics and the training of translators. This updated, first English edition makes Vinay & Darbelnet's classic methodology of translation available to a wider readership. The translation-oriented contrastive grammatical and stylistic analyses of the two languages are extensively exemplified by expressions, phrases and texts. Combining description with methodological guidelines for translation, this volume serves both as a course book and ­ through its detailed index and glossary ­ as a reference manual for specific translation problems.

OECD Communications Outlook 2011

OECD Communications Outlook 2011 PDF Author: OECD
Publisher: OECD Publishing
ISBN: 9264098380
Category :
Languages : en
Pages : 389

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Book Description
This eleventh biennial OECD Communications Outlook examines recent developments in the communications sector, which has emerged from the global financial crisis (GFC) with a resilience and underlying strength reflecting its critical role in today’s economies.

Information Technology and Systems

Information Technology and Systems PDF Author: Álvaro Rocha
Publisher: Springer Nature
ISBN: 3030406903
Category : Technology & Engineering
Languages : en
Pages : 726

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Book Description
This book is composed by the papers accepted for presentation and discussion at The 2019 International Conference on Information Technology & Systems (ICITS'20), held at the Universidad Distrital Francisco José de Caldas, in Bogotá, Colombia, on 5th to 7th February 2020. ICIST is a global forum for researchers and practitioners to present and discuss recent findings and innovations, current trends, professional experiences and challenges of modern information technology and systems research, together with their technological development and applications. The main topics covered are: information and knowledge management; organizational models and information systems; software and systems modelling; software systems, architectures, applications and tools; multimedia systems and applications; computer networks, mobility and pervasive systems; intelligent and decision support systems; big data analytics and applications; human–computer interaction; ethics, computers & security; health informatics; information technologies in education.

Action Control

Action Control PDF Author: Julius Kuhl
Publisher: Springer Science & Business Media
ISBN: 3642697461
Category : Psychology
Languages : en
Pages : 432

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Book Description
"It is not thought as such that can move anything, but thought which is for the sake of something and is practical." This discerning insight, which dates back more than 2000years to Aristotle, seems to have been ignored by most psycholo gists. For more than 40years theories of human action have assumed that cogni tion and action are merely two sides of the same coin. Approaches as different as S-O-R behaviorism,social learning theory, consistency theories,and expectancy value theories of motivation and decision making have one thing in common: they all assume that "thought (or any other type of cognition) can move any thing," that there is a direct path from cognition to behavior. In recent years, we have become more and more aware of the complexities in volved in the relationship between cognition and behavior. People do not always do what they intend to do. Aside from several nonpsychological factors capable of reducing cognition-behavior consistency, there seems to be a set of complex psychological mechanisms which intervene between action-related cognitions, such as beliefs, expectancies, values, and intentions,and the enactment of the be havior suggested by those cognitions. In our recent research we have focused on volitional mechanismus which presumably enhance cognition-behavior consistency by supporting the main tenance of activated intentions and prevent them from being pushed aside by competing action tendencies.

With the Smell of the Sheep

With the Smell of the Sheep PDF Author: Francis, Pope
Publisher: Orbis Books
ISBN: 1608336891
Category : Religion
Languages : en
Pages : 278

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Book Description


Comunicación interna en la práctica

Comunicación interna en la práctica PDF Author: Manuel Tessi
Publisher: Ediciones Granica
ISBN: 9506417253
Category : Business & Economics
Languages : es
Pages : 264

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Book Description
¿Qué hacen las organizaciones que se destacan en Comunicación Interna? Las prácticas de vanguardia demuestran que la comunicación en el ámbito laboral alcanza logros profundos cuando se gestiona de manera transversal, con estrategias que conciben a los distintos niveles de la organización como emisores de mensajes y no sólo como receptores de información. La experiencia demuestra que hay dos actores claves que inician este proceso: la dirección de la empresa -cuando percibe el impacto que este enfoque tiene en el cuadro de resultados- y el área responsable de comunicaciones -cuando avanza hacia roles consultivos, para potenciar las habilidades comunicativas de todos los integrantes de la empresa. El libro presenta las distintas instancias de este enriquecedor proceso, resumidas en siete premisas, ilustradas con casos exitosos de diferentes países. Manuel Tessi es pionero en la gestión profesional de Comunicación Interna. Comenzó su labor a fines de los ‘80s y se focalizó de manera exclusiva en esta materia. En 1994 fundó INSIDE, consultora de Comunicación Interna Integrada, aún cuando las organizaciones apenas invertían en esta especialidad. A través del trabajo de campo desarrolló el Sistema de Comunicación 1A y aportó tres modelos para gestionar la comunicación laboral. Hoy su metodología integra programas de estudio en diferentes universidades, escuelas de negocios y es aplicada por directivos, gerentes y comunicadores en distintos mercados. Conferencista, consultor y profesor, a la fecha sus modelos han sido probados en casi un centenar de empresas en más de diez países.

Cloud Computing, Big Data & Emerging Topics

Cloud Computing, Big Data & Emerging Topics PDF Author: Marcelo Naiouf
Publisher: Springer
ISBN: 9783030848248
Category : Computers
Languages : en
Pages : 203

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Book Description
This book constitutes the revised selected papers of the 9th International Conference on Cloud Computing, Big Data & Emerging Topics, JCC-BD&ET 2021, held in La Plata, Argentina*, in June 2021. The 12 full papers and 2 short papers presented were carefully reviewed and selected from a total of 37 submissions. The papers are organized in topical sections on parallel and distributed computing; machine and deep learning; big data; web and mobile computing; visualization.. *The conference was held virtually due to the COVID-19 pandemic.

The Other Francis

The Other Francis PDF Author: Deborah Castellano Lubov
Publisher:
ISBN: 9780852449349
Category : Biography & Autobiography
Languages : en
Pages : 200

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Book Description
In this book Deborah Castellano Lubov explores the personality and thinking of Pope Francis. Drawing on interviews with major figures in the Roman Curia and the universal Catholic Church, as well as with the friends and family of Jorge Mario Bergoglio, she presents a vivid portrait of the Pope, both as a man and in his treatment of current issues, particularly that of the dignity of the human person. The book contains an exclusive interview with the sister of the Pope, along with those closest to him: ● Maria Elena Bergoglio ● Cardinal Charles Maung Bo ● Cardinal Timothy Dolan ● Archbishop Georg Ganswein ● Cardinal Kurt Koch ● Archbishop Joseph Edward Kurtz ● Father Federico Lombardi ● Cardinal Gerhard Ludwig Muller ● Cardinal Wilfrid Fox Napier ● Adrian Pallarols ● Cardinal George Pell ● Rabbi Abraham Skorka ● Cardinal Peter Turkson ● His Beatitude Fouad Twal