Author: Tony Brooks
Publisher: Fcm Publishing
ISBN: 9780992688950
Category : Business & Economics
Languages : en
Pages : 256
Book Description
On ordering your book please email [email protected] to receive a 300.00 gift completely FREE! - A gift with the book that will significantly elevate your performance as a leader of your business. PI Leadership is the key to increasing your success and fulfilment as a leader. Positive Insight (PI) relates to the positive way in which you view yourself, others and situations. Developing your Positive Insight to motivate, engage, empower and deliver is critical. It is through this that you will find a deeper and more helpful perspective to bring success and improved results in all areas of leadership. Underpinning this book is a unique and practical leadership framework called PI Leadership . This model introduces new ways of thinking and behaving and delivers proven business strategies to significantly increase your results. This combination of mindset and business strategies is very rare. All this will enable you to: - Believe in and realise the potential you have to become a peak performing leader - Become more focused and productive - Help you get more from your people than you ever have before - Increase your financial success About the author Tony Brooks brings a unique combination of many years' experience as a business leader, a leadership coach and trainer, along with a strong academic background in Psychology to provide you with a vast range of insights and techniques to apply in your business right now. At the very heart of the book and everything Tony does, is a firm belief that the way you think will change the way you behave and this will have the greatest impact on your success and fulfilment as a business leader."
PI Leadership
Author: Tony Brooks
Publisher: Fcm Publishing
ISBN: 9780992688950
Category : Business & Economics
Languages : en
Pages : 256
Book Description
On ordering your book please email [email protected] to receive a 300.00 gift completely FREE! - A gift with the book that will significantly elevate your performance as a leader of your business. PI Leadership is the key to increasing your success and fulfilment as a leader. Positive Insight (PI) relates to the positive way in which you view yourself, others and situations. Developing your Positive Insight to motivate, engage, empower and deliver is critical. It is through this that you will find a deeper and more helpful perspective to bring success and improved results in all areas of leadership. Underpinning this book is a unique and practical leadership framework called PI Leadership . This model introduces new ways of thinking and behaving and delivers proven business strategies to significantly increase your results. This combination of mindset and business strategies is very rare. All this will enable you to: - Believe in and realise the potential you have to become a peak performing leader - Become more focused and productive - Help you get more from your people than you ever have before - Increase your financial success About the author Tony Brooks brings a unique combination of many years' experience as a business leader, a leadership coach and trainer, along with a strong academic background in Psychology to provide you with a vast range of insights and techniques to apply in your business right now. At the very heart of the book and everything Tony does, is a firm belief that the way you think will change the way you behave and this will have the greatest impact on your success and fulfilment as a business leader."
Publisher: Fcm Publishing
ISBN: 9780992688950
Category : Business & Economics
Languages : en
Pages : 256
Book Description
On ordering your book please email [email protected] to receive a 300.00 gift completely FREE! - A gift with the book that will significantly elevate your performance as a leader of your business. PI Leadership is the key to increasing your success and fulfilment as a leader. Positive Insight (PI) relates to the positive way in which you view yourself, others and situations. Developing your Positive Insight to motivate, engage, empower and deliver is critical. It is through this that you will find a deeper and more helpful perspective to bring success and improved results in all areas of leadership. Underpinning this book is a unique and practical leadership framework called PI Leadership . This model introduces new ways of thinking and behaving and delivers proven business strategies to significantly increase your results. This combination of mindset and business strategies is very rare. All this will enable you to: - Believe in and realise the potential you have to become a peak performing leader - Become more focused and productive - Help you get more from your people than you ever have before - Increase your financial success About the author Tony Brooks brings a unique combination of many years' experience as a business leader, a leadership coach and trainer, along with a strong academic background in Psychology to provide you with a vast range of insights and techniques to apply in your business right now. At the very heart of the book and everything Tony does, is a firm belief that the way you think will change the way you behave and this will have the greatest impact on your success and fulfilment as a business leader."
Intelligent Information Processing III
Author: K. Shimohara
Publisher: Springer Science & Business Media
ISBN: 0387446419
Category : Computers
Languages : en
Pages : 584
Book Description
Intelligent Information Processing supports the most advanced productive tools that are said to be able to change human life and the world itself. This book presents the proceedings of the 4th IFIP International Conference on Intelligent Information Processing. This conference provides a forum for engineers and scientists in academia, university and industry to present their latest research findings in all aspects of Intelligent Information Processing.
Publisher: Springer Science & Business Media
ISBN: 0387446419
Category : Computers
Languages : en
Pages : 584
Book Description
Intelligent Information Processing supports the most advanced productive tools that are said to be able to change human life and the world itself. This book presents the proceedings of the 4th IFIP International Conference on Intelligent Information Processing. This conference provides a forum for engineers and scientists in academia, university and industry to present their latest research findings in all aspects of Intelligent Information Processing.
Cross-Enterprise Leadership
Author: Richard Ivey School of Business, The
Publisher: John Wiley and Sons
ISBN: 0470963530
Category : Business & Economics
Languages : en
Pages : 241
Book Description
In today's world of business where organizational boundaries are blurry, intense competition dictates rapid change, and complex issues and relationships cut across departments, business units, and even companies, the old hierarchical command-and-control management approach is no longer sufficient. Distributed leadership approaches are necessary and no one individual can do it all. In fact, an enterprise is more than just the traditional organization. Value today is often created not just within a company, but also across a network of companies. Being able to connect the various components and to work collaboratively within the network is essential to maintaining competitive advantage. Leaders today must be capable of identifying potential partners, initiating and maintaining relationships, resolving conflicts, and reconfiguring their relationships. Cross-Enterprise Leadership is a new model for success in today's world of complexity and ambiguity. Leaders who adopt this approach will be more comfortable dealing with ambiguity, uncertainty, complexity and time pressures, and with creating value through networks of relationships. Small, domestic, entrepreneurial companies are, by their very nature, cross-enterprise focused. Entrepreneurs will tell you that they live in a world of uncertainty and ambiguity and that they constantly need to adjust on the fly. Equally, large multi-national companies like Wal-Mart, Nestle, or Coca-Cola are inherently complex and issues and relationships cut across functions, levels, geographies, and companies. Cross-Enterprise Leadership goes beyond a functional perspective to understanding the complexity of business issues from all angles and how they can be integrated, how leaders can rely almost entirely on influence when they may be operating without power or authority, and how they can develop the capacity to make decisions and implement them in an environment filled with uncertainty and complexity. Most managers operate like the traditional orchestra-waiting to do their written part. But there is no tidy score for business today. CEL enables today's leaders to be more like a jazz band, improvising and building off of one another, creating music in real time and in relationship to one another.
Publisher: John Wiley and Sons
ISBN: 0470963530
Category : Business & Economics
Languages : en
Pages : 241
Book Description
In today's world of business where organizational boundaries are blurry, intense competition dictates rapid change, and complex issues and relationships cut across departments, business units, and even companies, the old hierarchical command-and-control management approach is no longer sufficient. Distributed leadership approaches are necessary and no one individual can do it all. In fact, an enterprise is more than just the traditional organization. Value today is often created not just within a company, but also across a network of companies. Being able to connect the various components and to work collaboratively within the network is essential to maintaining competitive advantage. Leaders today must be capable of identifying potential partners, initiating and maintaining relationships, resolving conflicts, and reconfiguring their relationships. Cross-Enterprise Leadership is a new model for success in today's world of complexity and ambiguity. Leaders who adopt this approach will be more comfortable dealing with ambiguity, uncertainty, complexity and time pressures, and with creating value through networks of relationships. Small, domestic, entrepreneurial companies are, by their very nature, cross-enterprise focused. Entrepreneurs will tell you that they live in a world of uncertainty and ambiguity and that they constantly need to adjust on the fly. Equally, large multi-national companies like Wal-Mart, Nestle, or Coca-Cola are inherently complex and issues and relationships cut across functions, levels, geographies, and companies. Cross-Enterprise Leadership goes beyond a functional perspective to understanding the complexity of business issues from all angles and how they can be integrated, how leaders can rely almost entirely on influence when they may be operating without power or authority, and how they can develop the capacity to make decisions and implement them in an environment filled with uncertainty and complexity. Most managers operate like the traditional orchestra-waiting to do their written part. But there is no tidy score for business today. CEL enables today's leaders to be more like a jazz band, improvising and building off of one another, creating music in real time and in relationship to one another.
Leadership in Practice
Author: Gerard Seijts
Publisher: Routledge
ISBN: 1315405601
Category : Business & Economics
Languages : en
Pages : 317
Book Description
Recent financial crises and other high-profile mismanagement cases have brought a spotlight to the quality of leader character in the business sector. Leadership in Practice is the first book to provide an authoritative collection of cases to engage students interested in the importance of the character of business leaders. The authors have compiled a collection of cutting-edge cases and readings, situating them within a theoretical landscape, so students are familiarized with the concepts as they move through the text. The cases cover a wide range of successful businesses—from the NFL to Apple—and include notable controversies, such as those surrounding Enron and Volkswagen. Alongside exclusive interviews and insights into the value of leadership character at individual, team, organizational and societal levels, the book includes learning objectives and discussion questions to facilitate lively debate and interaction in the classroom. This volume will be a valuable supplement for students and instructors in any leadership class as well as researchers and practitioners interested in exploring case studies that illuminate the nature of leadership in a business setting.
Publisher: Routledge
ISBN: 1315405601
Category : Business & Economics
Languages : en
Pages : 317
Book Description
Recent financial crises and other high-profile mismanagement cases have brought a spotlight to the quality of leader character in the business sector. Leadership in Practice is the first book to provide an authoritative collection of cases to engage students interested in the importance of the character of business leaders. The authors have compiled a collection of cutting-edge cases and readings, situating them within a theoretical landscape, so students are familiarized with the concepts as they move through the text. The cases cover a wide range of successful businesses—from the NFL to Apple—and include notable controversies, such as those surrounding Enron and Volkswagen. Alongside exclusive interviews and insights into the value of leadership character at individual, team, organizational and societal levels, the book includes learning objectives and discussion questions to facilitate lively debate and interaction in the classroom. This volume will be a valuable supplement for students and instructors in any leadership class as well as researchers and practitioners interested in exploring case studies that illuminate the nature of leadership in a business setting.
The Chapter Leader's Guide to Performance Improvement
Author: Cynthia Barnard
Publisher: HC Pro, Inc.
ISBN: 1601468083
Category : Medical
Languages : en
Pages : 115
Book Description
The Chapter Leader's Guide to Performance Improvement Cynthia Barnard, MBA, MSJS, CPHQ Quick, concise standard explanations for performance improvement chapter leaders The Chapter Leader's Guide to Performance Improvement breaks down The Joint Commission's performance improvement requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader. Plus, to make staff training easy, this guide includes a downloadable PowerPoint(R) presentation highlighting key compliance takeaways. Also, receive bonus tools which include: Annual performance improvement program assessment worksheet Sample performance improvement team charter Critical information checklist Templates for quality plans Samples for compliance with required measurements Samples for compliance with measurements to be considered Checklist for survey readiness Benefits of The Chapter Leader's Guide to Performance Improvement: Empower your PI chapter leaders to successfully navigate the survey process Communicate the impact the PI chapter has on the entire leadership team, management, and caregivers Create a culture of accountability by delegating survey-related responsibilities to staff members Go beyond standard numbers and understand the true meaning of The Joint Commission's PI requirements Get everyone in your facility on board with compliance Save time training PI chapter leaders with the customizable PowerPoint presentation What's inside: Simplified explanation of The Joint Commission's performance improvement chapter Tools for data collection and analysis to measure the performance of processes Strategies for analyzing data to implement better care, improve compliance, and promote positive change Best practices in designing, implementing, and presenting performance improvement programs with reference to accreditation requirements Table of Contents Introduction: How This Handbook Can Help You Part I: Performance Improvement in the Organization Leadership Roles in Performance Improvement Successful Management of Performance Improvement Key Take-Away Points Part II: Planning and Coordinating Performance Improvement Communicating and Integrating Performance Improvement Throughout the Organization Do You Need a Dashboard? Impact of Performance Improvement on Patients, Clinicians, and Staff Teams, Charters, and Leadership Physician Roles and Responsibilities in Performance Improvement Key Take-Away Points Part III: Implementing Performance Improvement The Performance Improvement Cycle Data Collection and Analysis Process Improvement Documentation and "Telling the Story" Sustaining Change Key Take-Away Points Part IV: Effective PI Survey Preparation Critical Information at Your Fingertips The PI Presentation to Surveyors The Data Tracer and the Leadership Interview Key Take-Away Points Who will benefit? Accreditation coordinators, accreditation specialists, survey coordinators, Joint Commission survey coordinators, performance improvement chapter leaders, quality directors, quality improvement professionals Earn Continuing Education Credits National Association for Healthcare Quality (NAHQ) This activity is pending approval by the National Association of Healthcare Quality for CE credits.
Publisher: HC Pro, Inc.
ISBN: 1601468083
Category : Medical
Languages : en
Pages : 115
Book Description
The Chapter Leader's Guide to Performance Improvement Cynthia Barnard, MBA, MSJS, CPHQ Quick, concise standard explanations for performance improvement chapter leaders The Chapter Leader's Guide to Performance Improvement breaks down The Joint Commission's performance improvement requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader. Plus, to make staff training easy, this guide includes a downloadable PowerPoint(R) presentation highlighting key compliance takeaways. Also, receive bonus tools which include: Annual performance improvement program assessment worksheet Sample performance improvement team charter Critical information checklist Templates for quality plans Samples for compliance with required measurements Samples for compliance with measurements to be considered Checklist for survey readiness Benefits of The Chapter Leader's Guide to Performance Improvement: Empower your PI chapter leaders to successfully navigate the survey process Communicate the impact the PI chapter has on the entire leadership team, management, and caregivers Create a culture of accountability by delegating survey-related responsibilities to staff members Go beyond standard numbers and understand the true meaning of The Joint Commission's PI requirements Get everyone in your facility on board with compliance Save time training PI chapter leaders with the customizable PowerPoint presentation What's inside: Simplified explanation of The Joint Commission's performance improvement chapter Tools for data collection and analysis to measure the performance of processes Strategies for analyzing data to implement better care, improve compliance, and promote positive change Best practices in designing, implementing, and presenting performance improvement programs with reference to accreditation requirements Table of Contents Introduction: How This Handbook Can Help You Part I: Performance Improvement in the Organization Leadership Roles in Performance Improvement Successful Management of Performance Improvement Key Take-Away Points Part II: Planning and Coordinating Performance Improvement Communicating and Integrating Performance Improvement Throughout the Organization Do You Need a Dashboard? Impact of Performance Improvement on Patients, Clinicians, and Staff Teams, Charters, and Leadership Physician Roles and Responsibilities in Performance Improvement Key Take-Away Points Part III: Implementing Performance Improvement The Performance Improvement Cycle Data Collection and Analysis Process Improvement Documentation and "Telling the Story" Sustaining Change Key Take-Away Points Part IV: Effective PI Survey Preparation Critical Information at Your Fingertips The PI Presentation to Surveyors The Data Tracer and the Leadership Interview Key Take-Away Points Who will benefit? Accreditation coordinators, accreditation specialists, survey coordinators, Joint Commission survey coordinators, performance improvement chapter leaders, quality directors, quality improvement professionals Earn Continuing Education Credits National Association for Healthcare Quality (NAHQ) This activity is pending approval by the National Association of Healthcare Quality for CE credits.
Leadership for Evidence-Based Innovation in Nursing and Health Professions
Author: Daniel Weberg
Publisher: Jones & Bartlett Learning
ISBN: 1284171361
Category : Medical
Languages : en
Pages : 493
Book Description
Leadership for Evidence-Based Innovation in Nursing and Health Professions, Second Edition takes a patient-centered approach, discusses the perspectives on the dynamic of innovation and evidence as well as emerging competencies for leaders of healthcare innovation, making it the ideal textbook for DNP and Masters level leadership courses.
Publisher: Jones & Bartlett Learning
ISBN: 1284171361
Category : Medical
Languages : en
Pages : 493
Book Description
Leadership for Evidence-Based Innovation in Nursing and Health Professions, Second Edition takes a patient-centered approach, discusses the perspectives on the dynamic of innovation and evidence as well as emerging competencies for leaders of healthcare innovation, making it the ideal textbook for DNP and Masters level leadership courses.
Understanding Educational Leadership
Author: Steven J. Courtney
Publisher: Bloomsbury Publishing
ISBN: 1350081841
Category : Education
Languages : en
Pages : 417
Book Description
Understanding Educational Leadership guides you through critical perspectives and approaches across the world, taking in the global north and south, and explores the ways in which educational leadership is currently understood, theorised, researched, modelled and practised. The book also covers contemporary issues including gender, sexual identity and race, as well as topics such as governance, performativity and corporatisation. It brings together evidence and ideas that illuminate the power structures and relations in educational leaders, leading and leadership and helps you to consider the impact on policy and practice, and to think about changes needed to mitigate the issues identified. The book showcases a wide range of theorists, including Bourdieu, Foucault and Fraser. Its impressive scope includes analyses of collectivist, neoliberal and historical influences on educational leadership. It explores forensically leadership styles, with an explicit focus on distributed, instructional, democratic, autocratic, laissez-faire and organisational forms. Carefully curated by the editors, the world-leading contributors draw on their wealth of knowledge about research and practice to provide you with an overview of educational leadership today, looking at global research, evidence, arguments and conceptualisations. Each chapter is written in an engaging and inspiring way, following a consistent approach to help you to develop your understanding in each of the areas covered. Full pedagogical features throughout include chapter summaries, key questions, case studies, questions for readers and further reading suggestions with questions on key texts. A companion website provides links to open-access outputs, research-project outcomes, and networking seminars, conferences with links to local, national and global events and connections.
Publisher: Bloomsbury Publishing
ISBN: 1350081841
Category : Education
Languages : en
Pages : 417
Book Description
Understanding Educational Leadership guides you through critical perspectives and approaches across the world, taking in the global north and south, and explores the ways in which educational leadership is currently understood, theorised, researched, modelled and practised. The book also covers contemporary issues including gender, sexual identity and race, as well as topics such as governance, performativity and corporatisation. It brings together evidence and ideas that illuminate the power structures and relations in educational leaders, leading and leadership and helps you to consider the impact on policy and practice, and to think about changes needed to mitigate the issues identified. The book showcases a wide range of theorists, including Bourdieu, Foucault and Fraser. Its impressive scope includes analyses of collectivist, neoliberal and historical influences on educational leadership. It explores forensically leadership styles, with an explicit focus on distributed, instructional, democratic, autocratic, laissez-faire and organisational forms. Carefully curated by the editors, the world-leading contributors draw on their wealth of knowledge about research and practice to provide you with an overview of educational leadership today, looking at global research, evidence, arguments and conceptualisations. Each chapter is written in an engaging and inspiring way, following a consistent approach to help you to develop your understanding in each of the areas covered. Full pedagogical features throughout include chapter summaries, key questions, case studies, questions for readers and further reading suggestions with questions on key texts. A companion website provides links to open-access outputs, research-project outcomes, and networking seminars, conferences with links to local, national and global events and connections.
Instructional Leadership
Author: Peter M. DeWitt
Publisher: Corwin
ISBN: 1544381425
Category : Education
Languages : en
Pages : 177
Book Description
Bridge the gap between good intentions and real results Instructional Leadership is one of the most researched and discussed leadership practices, but most school leaders don’t know where to begin or how to balance this role with all of their other responsibilities. Peter DeWitt’s Instructional Leadership provides practical tools for delivering lasting improvement through small, manageable changes over time. This step-by-step, how-to guide presents the six driving forces of instructional leadership—implementation, focus on learning, student engagement, instructional strategies, efficacy, and evaluation of impact—within an easy-to-follow, multi-stage implementation model. It also includes: · Practical strategies grounded in research · "Entry point" sections highlighting the best places to start · Help working with PLCs, faculty meetings, teacher observations, and walkthroughs · Study questions As a leader, you are the guide for your teachers, staff, and students. Let this book guide you to a vision of instructional leadership that really works.
Publisher: Corwin
ISBN: 1544381425
Category : Education
Languages : en
Pages : 177
Book Description
Bridge the gap between good intentions and real results Instructional Leadership is one of the most researched and discussed leadership practices, but most school leaders don’t know where to begin or how to balance this role with all of their other responsibilities. Peter DeWitt’s Instructional Leadership provides practical tools for delivering lasting improvement through small, manageable changes over time. This step-by-step, how-to guide presents the six driving forces of instructional leadership—implementation, focus on learning, student engagement, instructional strategies, efficacy, and evaluation of impact—within an easy-to-follow, multi-stage implementation model. It also includes: · Practical strategies grounded in research · "Entry point" sections highlighting the best places to start · Help working with PLCs, faculty meetings, teacher observations, and walkthroughs · Study questions As a leader, you are the guide for your teachers, staff, and students. Let this book guide you to a vision of instructional leadership that really works.
Principal-Investigator-Led Missions in the Space Sciences
Author: National Research Council
Publisher: National Academies Press
ISBN: 0309100704
Category : Science
Languages : en
Pages : 132
Book Description
Principal Investigator-Led (PI-led) missions are an important element of NASA's space science enterprise. While several NRC studies have considered aspects of PI-led missions in the course of other studies for NASA, issues facing the PI-led missions in general have not been subject to much analysis in those studies. Nevertheless, these issues are raising increasingly important questions for NASA, and it requested the NRC to explore them as they currently affect PI-led missions. Among the issues NASA asked to have examined were those concerning cost and scheduling, the selection process, relationships among PI-led team members, and opportunities for knowledge transfer to new PIs. This report provides a discussion of the evolution and current status of the PIled mission concept, the ways in which certain practices have affected its performance, and the steps that can carry it successfully into the future. The study was done in collaboration with the National Academy of Public Administration.
Publisher: National Academies Press
ISBN: 0309100704
Category : Science
Languages : en
Pages : 132
Book Description
Principal Investigator-Led (PI-led) missions are an important element of NASA's space science enterprise. While several NRC studies have considered aspects of PI-led missions in the course of other studies for NASA, issues facing the PI-led missions in general have not been subject to much analysis in those studies. Nevertheless, these issues are raising increasingly important questions for NASA, and it requested the NRC to explore them as they currently affect PI-led missions. Among the issues NASA asked to have examined were those concerning cost and scheduling, the selection process, relationships among PI-led team members, and opportunities for knowledge transfer to new PIs. This report provides a discussion of the evolution and current status of the PIled mission concept, the ways in which certain practices have affected its performance, and the steps that can carry it successfully into the future. The study was done in collaboration with the National Academy of Public Administration.
Culture and Organizational Behaviour
Author: Jai B. P. Sinha
Publisher: SAGE Publications
ISBN: 8178298961
Category : Business & Economics
Languages : en
Pages : 447
Book Description
Culture and Organizational Behaviour is a textbook for management studies that highlights the effect of the confluence of Western and Indian cultural influences. It adheres to the syllabi of the organizational behaviour courses followed in most major universities and management institutes. The book presents basic knowledge of organizational behaviour as developed in the West, adds to these the latest global research findings, and situates them in the Indian cultural perspective. It also highlights the issues that emanate from the interface of the Indian culture and organizational behaviour. Key Features: - Contains updated case studies from Indian organizations - Focuses on current and emerging strategies in organizational structures, leadership, power and politics - Covers topics like balancing work and other responsibilities, power and politics, and conflict and negotiation, which, though extremely crucial to organizational behaviour, have perhaps not got due attention in the existing literature - Presents the relatively unexplored effects of Indian culture on organizational behaviour. Provides a platform where both theoretical and practical issues can be addressed by managers, researchers, students and teachers alike.
Publisher: SAGE Publications
ISBN: 8178298961
Category : Business & Economics
Languages : en
Pages : 447
Book Description
Culture and Organizational Behaviour is a textbook for management studies that highlights the effect of the confluence of Western and Indian cultural influences. It adheres to the syllabi of the organizational behaviour courses followed in most major universities and management institutes. The book presents basic knowledge of organizational behaviour as developed in the West, adds to these the latest global research findings, and situates them in the Indian cultural perspective. It also highlights the issues that emanate from the interface of the Indian culture and organizational behaviour. Key Features: - Contains updated case studies from Indian organizations - Focuses on current and emerging strategies in organizational structures, leadership, power and politics - Covers topics like balancing work and other responsibilities, power and politics, and conflict and negotiation, which, though extremely crucial to organizational behaviour, have perhaps not got due attention in the existing literature - Presents the relatively unexplored effects of Indian culture on organizational behaviour. Provides a platform where both theoretical and practical issues can be addressed by managers, researchers, students and teachers alike.