Performance management systems IRS's systems for frontline employees and managers align with strategic goals but improvements can be made.

Performance management systems IRS's systems for frontline employees and managers align with strategic goals but improvements can be made. PDF Author:
Publisher: DIANE Publishing
ISBN: 1428945490
Category :
Languages : en
Pages : 57

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Book Description
Performance management systems can be powerful tools in helping an agency achieve its mission and ensuring employees at every level of the organization are working toward common ends. Performance management systems should help employees understand their responsibilities and how their day-to-day work contributes toward meeting their agency's strategic goals as well as providing a mechanism for giving employees candid, specific feedback on how well they are meeting their rater's expectations. For agencies like the Internal Revenue Service (IRS) that are undergoing a cultural change, performance management systems help reinforce behaviors and actions that support the agency's obsession. In February 2000, IRS implemented a new performance management system for its executives and managers and in October 2001 implemented a new performance% management system for frontline employees. These systems were built upon IRS's three strategic organizational goals-"top- quality service to each taxpayer in every interaction," "top-quality service to all taxpayers through the fair and uniformly application of the law," and "productivity through a quality work environment" and the corresponding balanced performance satisfaction, business results (quality and quantity), and employee satisfaction that are applied to all organizational units, from IRS-wide down to the group level.

Performance management systems IRS's systems for frontline employees and managers align with strategic goals but improvements can be made.

Performance management systems IRS's systems for frontline employees and managers align with strategic goals but improvements can be made. PDF Author:
Publisher: DIANE Publishing
ISBN: 1428945490
Category :
Languages : en
Pages : 57

Get Book Here

Book Description
Performance management systems can be powerful tools in helping an agency achieve its mission and ensuring employees at every level of the organization are working toward common ends. Performance management systems should help employees understand their responsibilities and how their day-to-day work contributes toward meeting their agency's strategic goals as well as providing a mechanism for giving employees candid, specific feedback on how well they are meeting their rater's expectations. For agencies like the Internal Revenue Service (IRS) that are undergoing a cultural change, performance management systems help reinforce behaviors and actions that support the agency's obsession. In February 2000, IRS implemented a new performance management system for its executives and managers and in October 2001 implemented a new performance% management system for frontline employees. These systems were built upon IRS's three strategic organizational goals-"top- quality service to each taxpayer in every interaction," "top-quality service to all taxpayers through the fair and uniformly application of the law," and "productivity through a quality work environment" and the corresponding balanced performance satisfaction, business results (quality and quantity), and employee satisfaction that are applied to all organizational units, from IRS-wide down to the group level.

The Political Economy of Workplace Injury in Canada

The Political Economy of Workplace Injury in Canada PDF Author: Bob Barnetson
Publisher: Athabasca University Press
ISBN: 1926836006
Category : Political Science
Languages : en
Pages : 285

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Book Description
Workplace injuries are common, avoidable, and unacceptable. The Political Economy of Workplace Injury in Canada reveals how employers and governments engage in ineffective injury prevention efforts, intervening only when necessary to maintain standard legitimacy. Barnetson sheds light on this faulty system, highlighting the way in which employers create dangerous work environments yet pour billions of dollars into compensation and treatment. Examining this dynamic clarifies the way in which production costs are passed on to workers in the form of workplace injuries.

Synthesising Qualitative And Quantitative Health Evidence: A Guide To Methods

Synthesising Qualitative And Quantitative Health Evidence: A Guide To Methods PDF Author: Pope, Catherine
Publisher: McGraw-Hill Education (UK)
ISBN: 033521956X
Category : Medical
Languages : en
Pages : 222

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Book Description
Provides a comprehensive overview of range of approaches and methods available for synthesising qualitative and quantitative evidence and an explanation of why this is important. This book looks at different types of review and examining place of synthesis in reviews for policy and management decision making.

Evaluating Information Systems

Evaluating Information Systems PDF Author: Zahir Irani
Publisher: Routledge
ISBN: 1136404864
Category : Business & Economics
Languages : en
Pages : 386

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Book Description
The adoption of Information Technology (IT) and Information Systems (IS) represents significant financial investments, with alternative perspectives to the evaluation domain coming from both the public and private sectors. As a result of increasing IT/IS budgets and their growing significance within the development of an organizational infrastructure, the evaluation and performance measurement of new technology remains a perennial issue for management. This book offers a refreshing and updated insight into the social fabric and technical dimensions of IT/IS evaluation together with insights into approaches used to measure the impact of information systems on its stakeholders. In doing so, it describes the portfolio of appraisal techniques that support the justification of IT/IS investments. Evaluating Information Systems explores the concept of evaluation as an evolutionary and dynamic process that takes into account the ability of enterprise technologies to integrate information systems within and between organisations. In particular, when set against a backdrop of organisational learning. It examines the changing portfolio of benefits, costs and risks associated with the adoption and diffusion of technology in today's global marketplace. Finally approaches to impact assessment through performance management and benchmarking is discussed.

Encyclopedia of Business and Finance: A-I

Encyclopedia of Business and Finance: A-I PDF Author: Burton S. Kaliski
Publisher: MacMillan Reference Library
ISBN:
Category : Business & Economics
Languages : en
Pages : 472

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Book Description
Contains over 315 alphabetically arranged articles that provide information about the major functional areas of business, covering accounting, economics, finance, information systems, law, management, and marketing, as well as organizations in business and government, and federal legislation.

Big Data

Big Data PDF Author:
Publisher:
ISBN:
Category : Competition, International
Languages : en
Pages : 156

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Book Description


Safety Culture: Theory, Method and Improvement

Safety Culture: Theory, Method and Improvement PDF Author: Stian Antonsen
Publisher: CRC Press
ISBN: 1317059859
Category : Technology & Engineering
Languages : en
Pages : 182

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Book Description
The aim of this book is to show how a cultural approach can contribute to the assessment, description and improvement of safety conditions in organizations. The relationship between organizational culture and safety, epitomized through the concept of 'safety culture', has undoubtedly become one of the hottest topics of both safety research and practical efforts to improve safety. By combining a general framework and five research projects, the author explores and further develops the theoretical, methodological and practical basis of the study of safety culture. What are the theoretical foundations of a cultural approach to safety? How can the relationship between organizational culture and safety be empirically investigated? What are the links between organizational culture and safety in actual organizations? How can a cultural approach contribute to the improvement of safety? These are the key questions the book seeks to answer with a unified and in-depth account of the concept of safety culture.

Sociology in America

Sociology in America PDF Author: Craig Calhoun
Publisher: University of Chicago Press
ISBN: 0226090965
Category : Social Science
Languages : en
Pages : 929

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Book Description
Though the word “sociology” was coined in Europe, the field of sociology grew most dramatically in America. Despite that disproportionate influence, American sociology has never been the subject of an extended historical examination. To remedy that situation—and to celebrate the centennial of the American Sociological Association—Craig Calhoun assembled a team of leading sociologists to produce Sociology in America. Rather than a story of great sociologists or departments, Sociology in America is a true history of an often disparate field—and a deeply considered look at the ways sociology developed intellectually and institutionally. It explores the growth of American sociology as it addressed changes and challenges throughout the twentieth century, covering topics ranging from the discipline’s intellectual roots to understandings (and misunderstandings) of race and gender to the impact of the Depression and the 1960s. Sociology in America will stand as the definitive treatment of the contribution of twentieth-century American sociology and will be required reading for all sociologists. Contributors: Andrew Abbott, Daniel Breslau, Craig Calhoun, Charles Camic, Miguel A. Centeno, Patricia Hill Collins, Marjorie L. DeVault, Myra Marx Ferree, Neil Gross, Lorine A. Hughes, Michael D. Kennedy, Shamus Khan, Barbara Laslett, Patricia Lengermann, Doug McAdam, Shauna A. Morimoto, Aldon Morris, Gillian Niebrugge, Alton Phillips, James F. Short Jr., Alan Sica, James T. Sparrow, George Steinmetz, Stephen Turner, Jonathan VanAntwerpen, Immanuel Wallerstein, Pamela Barnhouse Walters, Howard Winant

Jubilee

Jubilee PDF Author: HANNAH J. SWITHINBANK; EMMANUEL MURANGIRA; CAITLIN.
Publisher:
ISBN: 9781913363291
Category : Poverty
Languages : en
Pages : 232

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Book Description
What is Jubilee? How could it transform our understanding of the world today -- and of how God calls us to live in it? At the heart of Old Testament law is a revolutionary concept that, if applied today, could transform our economy and world. Jesus himself claimed that his ministry would bring its fulfilment, transforming the world. Uniting social justice, creation care, equality and worship, jubilee remains a radical challenge, thousands of years later. This exciting collection engages with this challenge and offers ideas and inspiration for disciples today. It brings together rigorous theological thought and practical experience from voices from around the world. Its chapters reflect on issues of poverty in its different dimensions and discuss some of the challenges that face churches, Christian organisations and individual Christians in responding to them. The authors each bring their unique context and perspectives which challenge us to go beyond viewing the jubilee ordinances as simple rules and help us to begin to understand the redemptive and restorative power of the jubilee principles for us today.

Social Work Research

Social Work Research PDF Author: Ian F Shaw
Publisher: SAGE Publications Limited
ISBN: 9781446295793
Category : Social Science
Languages : en
Pages : 0

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Book Description
Social work research has gathered a greater transparency and clarity of identity in North American and parts of Europe. Furthermore, the rapid emergence of social work research in other European countries, China, India, Japan and elsewhere in Asia and Pacific Rim countries, and gradually in South America, has created a need for a collection that can contribute to both shaping and making accessible key and sometimes hard-to-access sources. This four-volume collection answers this need, bringing together key literature in a single resource and structuring it into thematic volumes to enable clear understanding of the different aspects involved in the research. Volume One: Historical Trajectories, Purposes and Key Concepts Volume Two: Key Decisions about Research Strategy Volume Three: The Practice of Social Work Research Volume Four: The Contexts of Social Work Research