Author: Harriet Diamond
Publisher: McGraw Hill Professional
ISBN: 0071744118
Category : Business & Economics
Languages : en
Pages : 176
Book Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Hundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence! Whether you're giving a pep talk to a team or inspiring a direct report in a one-on-one meeting, you need the right words to keep your staff focused, engaged, enthusiastic, and productive. This fully revised and updated edition of Perfect Phrases for Motivating and Rewarding Employees has hundreds of ready-to-use phrases for inspiring peak performance. Learn the most effective language for: Creating a positive work environment Motivating people to achieve goals Providing performance-enhancing feedback Boosting morale in tough times Using social networking for business success
Perfect Phrases for Motivating and Rewarding Employees, Second Edition
Author: Harriet Diamond
Publisher: McGraw Hill Professional
ISBN: 0071744118
Category : Business & Economics
Languages : en
Pages : 176
Book Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Hundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence! Whether you're giving a pep talk to a team or inspiring a direct report in a one-on-one meeting, you need the right words to keep your staff focused, engaged, enthusiastic, and productive. This fully revised and updated edition of Perfect Phrases for Motivating and Rewarding Employees has hundreds of ready-to-use phrases for inspiring peak performance. Learn the most effective language for: Creating a positive work environment Motivating people to achieve goals Providing performance-enhancing feedback Boosting morale in tough times Using social networking for business success
Publisher: McGraw Hill Professional
ISBN: 0071744118
Category : Business & Economics
Languages : en
Pages : 176
Book Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Hundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence! Whether you're giving a pep talk to a team or inspiring a direct report in a one-on-one meeting, you need the right words to keep your staff focused, engaged, enthusiastic, and productive. This fully revised and updated edition of Perfect Phrases for Motivating and Rewarding Employees has hundreds of ready-to-use phrases for inspiring peak performance. Learn the most effective language for: Creating a positive work environment Motivating people to achieve goals Providing performance-enhancing feedback Boosting morale in tough times Using social networking for business success
Perfect Phrases for Customer Service, Second Edition
Author: Robert Bacal
Publisher: McGraw Hill Professional
ISBN: 0071745068
Category : Business & Economics
Languages : en
Pages : 259
Book Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations--and includes simple, effective techniques that can help you meet even the most demanding customer needs. Master the most effective words and phrases for: Defusing bad situations before they get worse Handling complaints patiently and professionally Satisfying customers and increasing sales Building long-term relationships with important customers
Publisher: McGraw Hill Professional
ISBN: 0071745068
Category : Business & Economics
Languages : en
Pages : 259
Book Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations--and includes simple, effective techniques that can help you meet even the most demanding customer needs. Master the most effective words and phrases for: Defusing bad situations before they get worse Handling complaints patiently and professionally Satisfying customers and increasing sales Building long-term relationships with important customers
Perfect Phrases for Coaching Employee Performance: Hundreds of Ready-to-Use Phrases for Building Employee Engagement and Creating Star Performers
Author: Laura Poole
Publisher: McGraw Hill Professional
ISBN: 007180952X
Category : Business & Economics
Languages : en
Pages : 225
Book Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Perfect Phrases for Coaching Employee Performance gives you the language to empower, engage, and develop your employees. Filled with hundreds of wordsand phrases you can use in virtually every coaching situation, this go-to guide provides everything you need for: Onboarding and training Conducting performance reviews Setting employee goals Coaching high and low performers Creating powerful teams Building strong relationships
Publisher: McGraw Hill Professional
ISBN: 007180952X
Category : Business & Economics
Languages : en
Pages : 225
Book Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Perfect Phrases for Coaching Employee Performance gives you the language to empower, engage, and develop your employees. Filled with hundreds of wordsand phrases you can use in virtually every coaching situation, this go-to guide provides everything you need for: Onboarding and training Conducting performance reviews Setting employee goals Coaching high and low performers Creating powerful teams Building strong relationships
Perfect Phrases for Motivating and Rewarding Employees
Author:
Publisher:
ISBN: 9789814646741
Category : Employee motivation
Languages : en
Pages : 370
Book Description
Publisher:
ISBN: 9789814646741
Category : Employee motivation
Languages : en
Pages : 370
Book Description
2600 Phrases for Effective Performance Reviews
Author: Paul Falcone
Publisher: AMACOM
ISBN: 0814428703
Category : Business & Economics
Languages : en
Pages : 254
Book Description
This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round. Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. This phrasebook puts the right words in your hands with phrases that managers, supervisors, and HR professionals can use to help them properly evaluate performance and make the whole process much smoother. In 2600 Phrases for Effective Performance Reviews, renowned career expert Paul Falcone covers the 25 most commonly-rated performance factors including: productivity, time management, teamwork, decision making, and more! Falcone also shares job-specific parameters that apply in sales, customer service, finance, and many other areas and industries. 2600 Phrases for Effective Performance Reviews is useful not just for review time but will also be instrumental in creating job descriptions and development plans as well as monitoring performance, progress, and problems year-round.
Publisher: AMACOM
ISBN: 0814428703
Category : Business & Economics
Languages : en
Pages : 254
Book Description
This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round. Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. This phrasebook puts the right words in your hands with phrases that managers, supervisors, and HR professionals can use to help them properly evaluate performance and make the whole process much smoother. In 2600 Phrases for Effective Performance Reviews, renowned career expert Paul Falcone covers the 25 most commonly-rated performance factors including: productivity, time management, teamwork, decision making, and more! Falcone also shares job-specific parameters that apply in sales, customer service, finance, and many other areas and industries. 2600 Phrases for Effective Performance Reviews is useful not just for review time but will also be instrumental in creating job descriptions and development plans as well as monitoring performance, progress, and problems year-round.
McGraw-Hill Education TABE Level A Verbal Workbook, 2nd edition
Author: Phyllis Dutwin
Publisher: McGraw Hill Professional
ISBN: 1259587991
Category : Study Aids
Languages : en
Pages : 208
Book Description
Now updated! Expert verbal preparation for the TABE exam that is the first step to lifelong success Whether you're looking to quality for a government job, to launch a career with a private company, or to demonstrate your abilities for school placement, a high score on the Test of Adult Basic Education (TABE) will help you reach your goals. Written by recognized leaders in adult education, this book is designed to help you identify your goals and discover more about your unique learning preferences and study habits. You'll consider which subject-specific strategies make learning and test-taking easier for you. You'll learn basic verbal skills by using familiar, everyday items such as work documents, graphs and charts, and internet-based materials. With this step-by-step guide, you will sharpen the skills you need to succeed on the TABE--and move ahead in your career. Features Practice exercises just like the ones on the test--with complete explanations Real-life materials and examples that help you to build the skills you need Total preparation for all TABE verbal topics, including reading, language usage, and spelling Strategies that show you how to work smarter, not harder--and get the most out of your study time About the Authors Phyllis Dutwin, M.A., is president of Dutwin Associates, a company that consults with major publishers to develop books for adult students. Linda Eve Diamond comes from a corporate training background and is the author of business, education, and self-help books.
Publisher: McGraw Hill Professional
ISBN: 1259587991
Category : Study Aids
Languages : en
Pages : 208
Book Description
Now updated! Expert verbal preparation for the TABE exam that is the first step to lifelong success Whether you're looking to quality for a government job, to launch a career with a private company, or to demonstrate your abilities for school placement, a high score on the Test of Adult Basic Education (TABE) will help you reach your goals. Written by recognized leaders in adult education, this book is designed to help you identify your goals and discover more about your unique learning preferences and study habits. You'll consider which subject-specific strategies make learning and test-taking easier for you. You'll learn basic verbal skills by using familiar, everyday items such as work documents, graphs and charts, and internet-based materials. With this step-by-step guide, you will sharpen the skills you need to succeed on the TABE--and move ahead in your career. Features Practice exercises just like the ones on the test--with complete explanations Real-life materials and examples that help you to build the skills you need Total preparation for all TABE verbal topics, including reading, language usage, and spelling Strategies that show you how to work smarter, not harder--and get the most out of your study time About the Authors Phyllis Dutwin, M.A., is president of Dutwin Associates, a company that consults with major publishers to develop books for adult students. Linda Eve Diamond comes from a corporate training background and is the author of business, education, and self-help books.
Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
Author: Susan Benjamin
Publisher: McGraw Hill Professional
ISBN: 0071595120
Category : Business & Economics
Languages : en
Pages : 242
Book Description
Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
Publisher: McGraw Hill Professional
ISBN: 0071595120
Category : Business & Economics
Languages : en
Pages : 242
Book Description
Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
Essentials of Public Health Management
Author: L. Fleming Fallon Jr.
Publisher: Jones & Bartlett Publishers
ISBN: 1449664865
Category : Education
Languages : en
Pages : 526
Book Description
This timely revision addresses all the important topics in the effective management of public health departments and agencies. Using a practical, non-theoretical approach, the book is ideal for the hands on management of these complex organizations and their daily operations. The Second Edition has been thoroughly revised with all new case studies for each chapter as well as the most up-to-date information on critical, contemporary topics in management, human resources, operations, and more, all within the context of the public health department. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.
Publisher: Jones & Bartlett Publishers
ISBN: 1449664865
Category : Education
Languages : en
Pages : 526
Book Description
This timely revision addresses all the important topics in the effective management of public health departments and agencies. Using a practical, non-theoretical approach, the book is ideal for the hands on management of these complex organizations and their daily operations. The Second Edition has been thoroughly revised with all new case studies for each chapter as well as the most up-to-date information on critical, contemporary topics in management, human resources, operations, and more, all within the context of the public health department. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.
TABE Level A Verbal Workbook
Author: Phyllis Dutwin
Publisher: McGraw Hill Professional
ISBN: 0071482628
Category : Study Aids
Languages : en
Pages : 208
Book Description
We want to help you succeed on the TABE's verbal section Whether you're looking to qualify for a government job, a career with a private company, or demonstrate your literacy and math abilities for school placement, a high score on the TABE will help you work towards your career goals and the life you want. Written by a leader in adult education, this book is designed to help you identify your goals and discover more about your learning preferences and study habits. You'll discover the strategies that make learning and test taking easier for you. And you'll learn essential reading and writing skills by using familiar, everyday items, including work documents, graphs and charts, and Internet based materials. McGraw-Hill's TABE Level A Verbal Workbook helps you with: Practice exercises just like the ones on the test-with complete explanations Real-life materials and examples that help you to build the skills you need Total coverage of all the verbal test sections, including reading, language usage, and spelling Strategies that show you how to work smarter, not harder-and get the most out of your study time
Publisher: McGraw Hill Professional
ISBN: 0071482628
Category : Study Aids
Languages : en
Pages : 208
Book Description
We want to help you succeed on the TABE's verbal section Whether you're looking to qualify for a government job, a career with a private company, or demonstrate your literacy and math abilities for school placement, a high score on the TABE will help you work towards your career goals and the life you want. Written by a leader in adult education, this book is designed to help you identify your goals and discover more about your learning preferences and study habits. You'll discover the strategies that make learning and test taking easier for you. And you'll learn essential reading and writing skills by using familiar, everyday items, including work documents, graphs and charts, and Internet based materials. McGraw-Hill's TABE Level A Verbal Workbook helps you with: Practice exercises just like the ones on the test-with complete explanations Real-life materials and examples that help you to build the skills you need Total coverage of all the verbal test sections, including reading, language usage, and spelling Strategies that show you how to work smarter, not harder-and get the most out of your study time
How to Recognize & Reward Employees
Author: Donna Deeprose
Publisher: Amacom Books
ISBN: 9780814429846
Category : Business & Economics
Languages : en
Pages : 152
Book Description
Recognizing and rewarding employees is a true business imperative no manager can afford to ignore. Now in a revised second edition, "How to Recognize & Reward Employees" gives managers all the helpful tools and information they need to get the most from their people. The book reveals the best ways to improve employee morale, productivity and quality of work, select the right reward for the achievement and inspire both high and low performers. It is an essential reference for every organization.
Publisher: Amacom Books
ISBN: 9780814429846
Category : Business & Economics
Languages : en
Pages : 152
Book Description
Recognizing and rewarding employees is a true business imperative no manager can afford to ignore. Now in a revised second edition, "How to Recognize & Reward Employees" gives managers all the helpful tools and information they need to get the most from their people. The book reveals the best ways to improve employee morale, productivity and quality of work, select the right reward for the achievement and inspire both high and low performers. It is an essential reference for every organization.