Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities PDF Download
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Author: Susan Benjamin
Publisher: McGraw Hill Professional
ISBN: 9780071595124
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
Author: Susan Benjamin
Publisher: McGraw Hill Professional
ISBN: 9780071595124
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
Author:
Publisher:
ISBN: 9781606712832
Category : Conflict management
Languages : en
Pages : 226
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Book Description
Author: Susan Benjamin
Publisher:
ISBN:
Category : Conflict management
Languages : en
Pages :
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Book Description
This book contains hundreds of handy phrases for dealing with difficult situations and people in the workplace.
Author: Anne Bruce
Publisher: McGraw Hill Professional
ISBN: 007176271X
Category : Business & Economics
Languages : en
Pages : 144
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Book Description
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.
Author: Don Debelak
Publisher: McGraw Hill Professional
ISBN: 0071641602
Category : Business & Economics
Languages : en
Pages : 217
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Book Description
Everyone wants to shine in business meetings-whether they are leading them or just participating. Perfect Phrases for Meetings provides hundreds of winning, ready-to-use phrases, arming you with the right words to say in eight crucial types of meetings. This book is a valuable tool for anyone who needs to get a message across and stand out as a leader.
Author: G. Edward Evans
Publisher: American Library Association
ISBN: 1555709265
Category : Language Arts & Disciplines
Languages : en
Pages : 601
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Book Description
Reflecting the rapidly changing information services environment, the third edition of this bestselling title offers updates and a broader scope to make it an even more comprehensive introduction to library management.
Author: Anthony Bernier
Publisher: American Library Association
ISBN: 0838996515
Category : Language Arts & Disciplines
Languages : en
Pages : 415
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Book Description
In this provocative call to action that encourages LIS students, researchers, and practitioners to question some of the underlying assumptions of their discipline, Bernier initiates an open discussion about how YA professionals perceive young adults.
Author: Karen Eriksen
Publisher: McGraw Hill Professional
ISBN: 0071782958
Category : Business & Economics
Languages : en
Pages : 254
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Book Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME In today’s fast-moving economy and competitive climate, developing a creative, innovative workforce is absolutely essential for success. Perfect Phrases for Creativity and Innovation provides hundreds of ready-to-use phrases for building the kind of exciting, solution-driven work environment that turns average companies into industry leaders. From creating powerful teams to prioritizing ideas to rewarding success, this hands-on guide offers the language and proven tools to help you: Jump-start your own creativity Trigger whole-brain, divergent thinking in your employees Inspire teams to collaborate in new, effective ways Transform every team into an innovation machine
Author: Meryl Runion
Publisher: McGraw Hill Professional
ISBN: 0071759573
Category : Business & Economics
Languages : en
Pages : 193
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Book Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Leadership development has become a top business priority. When leaders at every level are empowered, companies excel in innovation and are able to respond instantly to changing market dynamics. Perfect Phrases for Leadership Development has hundreds of ready-to-use phrases for empowering others to take on leadership responsibilities regardless of their specific position in the company. You’ll find all the right words and phrases you need for: Boosting employees’ sense of autonomy Redirecting efforts without stifling creativity Encouraging decisiveness and resourcefulness Igniting energy and enthusiasm
Author: Harriet Diamond
Publisher: McGraw Hill Professional
ISBN: 9780071744119
Category : Business & Economics
Languages : en
Pages : 176
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Book Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Hundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence! Whether you're giving a pep talk to a team or inspiring a direct report in a one-on-one meeting, you need the right words to keep your staff focused, engaged, enthusiastic, and productive. This fully revised and updated edition of Perfect Phrases for Motivating and Rewarding Employees has hundreds of ready-to-use phrases for inspiring peak performance. Learn the most effective language for: Creating a positive work environment Motivating people to achieve goals Providing performance-enhancing feedback Boosting morale in tough times Using social networking for business success