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Author: Lawrence Polsky
Publisher: McGraw-Hill Professional
ISBN: 0071796304
Category : Business & Economics
Languages : en
Pages : 176
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Book Description
Turn any disagreement, conflict, and personality clash into productive dialog with Perfect Phrases for Communications Two eBooks in One! Conflict in the workplace is inevitable. But you don’t have to sit back and watch it spread into an uncontrollable fire. When you have the right words and phrases on hand, you can resolve any disagreement and get things back on track in no time—and Perfect Phrases for Communications provides everything you need at the touch of a button. This two-in-one eBook package contains: Perfect Phrases for Conflict Resolution Get access to hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above any workplace conflict and focus on solving the problem. This handy, quick-reference guide provides effective language for dealing with: A micromanaging supervisor An underperforming employee A peer's disruptive work habits Unreasonable or unethical customer requests Abrupt, rude, and unprofessional coworkers Perfect Phrases for Dealing with Difficult People Whether you work for the proverbial “boss from hell,” manage an office packed with “personalities,” or juggle in a three-ring circus of cranky clients, crazy customers, and annoying associates, you'll find just the right words for every situation, including: Dealing with brutal bosses and confrontational coworkers Turning explosive situations into mutually rewarding ones Handling angry customers and demanding clients Motivating unproductive workers and irresponsible vendors
Author: Lawrence Polsky
Publisher: McGraw-Hill Professional
ISBN: 0071796304
Category : Business & Economics
Languages : en
Pages : 176
Get Book
Book Description
Turn any disagreement, conflict, and personality clash into productive dialog with Perfect Phrases for Communications Two eBooks in One! Conflict in the workplace is inevitable. But you don’t have to sit back and watch it spread into an uncontrollable fire. When you have the right words and phrases on hand, you can resolve any disagreement and get things back on track in no time—and Perfect Phrases for Communications provides everything you need at the touch of a button. This two-in-one eBook package contains: Perfect Phrases for Conflict Resolution Get access to hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above any workplace conflict and focus on solving the problem. This handy, quick-reference guide provides effective language for dealing with: A micromanaging supervisor An underperforming employee A peer's disruptive work habits Unreasonable or unethical customer requests Abrupt, rude, and unprofessional coworkers Perfect Phrases for Dealing with Difficult People Whether you work for the proverbial “boss from hell,” manage an office packed with “personalities,” or juggle in a three-ring circus of cranky clients, crazy customers, and annoying associates, you'll find just the right words for every situation, including: Dealing with brutal bosses and confrontational coworkers Turning explosive situations into mutually rewarding ones Handling angry customers and demanding clients Motivating unproductive workers and irresponsible vendors
Author: Douglas Max
Publisher: McGraw-Hill Professional
ISBN: 0071796282
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
Meet or exceed all your goals with this comprehensive guide to performance reviews 3 books in 1 eBook! Perfect Phrases for Performance Reviews covers all the bases when it comes to using the right language during every stage of the performance review process. Packed with the exact words and phrases you need to plan, conduct, and finalize performance reviews, this three-eBook set helps you express yourself with crystal clarity—as well as sidestep any landmines that might be in your path. This 3-eBook set includes: Perfect Phrases for Performance Reviews, Second Edition Get hundreds of ready-made phrases for clearly communicating an employee's performance in 74 different skill areas. Learn the most effective language for: Crafting an accurate, carefully worded assessment Documenting behaviors and accomplishments Guiding and developing promising workers Conducting face-to-face interviews Perfect Phrases for Setting Performance Goals, Second Edition This completely revised and updated second edition of Perfect Phrases for Setting Performance Goals provides hundreds of precisely worded performance goals you can apply to virtually any situation. This handy, quick-reference helps you: Focus your people on the most important parts of their jobs Communicate your expectations Align employee goals with organizational priorities Minimize disputes that can arise during performance reviews Perfect Phrases for Documenting Employee Performance Problems Using this wide range of ready-to-use scripts and a handy problem-solving toolkit, you can address even the most difficult issues diplomatically and constructively. Learn how to: Find the perfect words to suit each employee review Document performance in the most effective way possible Build strong working relationships and boost morale Increase productivity, meet deadlines, and achieve goals
Author: Meryl Runion
Publisher: McGraw-Hill Professional
ISBN: 0071796274
Category : Business & Economics
Languages : en
Pages : 208
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Book Description
Build rapport, solve problems, and increase productivity with the PERFECT words for any interaction with employees 3 books in 1 eBook! Good management begins and ends with good communication. Whether you oversee a company, department, team, or just a single employee, Perfect Phrases for Managing People provides the language you need to express your ideas, thoughts, and needs with absolute clarity—so things get done the right way, the first time around. This 3-eBook set includes: Perfect Phrases for Managers and Supervisors, Second Edition Perfect Phrases for Managers and Supervisors has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Disciplining workers or terminating employment Perfect Phrases for Leadership Development Perfect Phrases for Leadership Development has hundreds of ready-to-use phrases for empowering others to take on leadership responsibilities, regardless of their specific position in the company. You’ll find all the right words and phrases you need for: Boosting employees’ sense of autonomy Redirecting efforts without stifling creativity Encouraging decisiveness and resourcefulness Igniting energy and enthusiasm Perfect Phrases for Building Strong Teams This quick-reference guide addresses all the issues you could possibly encounter working with a team-offering hundreds of ready-to-use phrases for every situation. From managing interpersonal conflicts to motivating an entire company, you'll find the exact words you need to: Get people to work with, not against each other Use positive feedback to promote and reward teamwork Inspire communication at every level of the team Build a winning team mindset that can't lose
Author: Tina M. Zion
Publisher: BQB Publishing
ISBN: 1608082938
Category : Body, Mind & Spirit
Languages : en
Pages : 739
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Book Description
Award Winning Medical Intuition Series Become a Medical Intuitive immediately amplifies your intuition and directs you through the primary steps to do medical intuitive readings for others. Advanced Medical Intuition removes blockages, opens the healer within you, and expands your accuracy. Professional intuitives, and newly aware intuitives, will learn creative, new healing processes to help heal others in profound ways. Be Your Own Medical Intuitive speaks to everyone, from all backgrounds, who realize it is time to bring healing into their own body and life now. This book teaches new skills, new techniques and new pathways for permanent, profound healing of your physical body, your energy body and yes, even your soul.
Author: Meryl Runion
Publisher:
ISBN:
Category : Electronic books
Languages : en
Pages : 208
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Book Description
Providing the right phrase for every situation every time; this concise and practical guide will help you communicate in todays workplace; where collaboration; cooperation; and personalization are critical to building an efficient; productive work environment. --
Author: Lawrence Polsky
Publisher: McGraw Hill Professional
ISBN: 0071738304
Category : Business & Economics
Languages : en
Pages : 176
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Book Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused—so you must choose your words carefully during times of upheaval. Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with clarity, commitment, and skill. Learn the most effective language for: Articulating new company initiatives Responding to questions with confidence Easing employees' fears Clarifying roles and responsibilities Addressing resistance and performance problems Praise for Perfect Phrases for Communicating Change "Perfect Phrases for Communicating Change is a wonderful book, filled with practical, solid advice, suggestions, and examples for how to communicate effectively in a time of change.” John Krajicek, Executive Professor and Assistant Director of Business Communication Studies, Texas A&M University "Communication during organizational change is everything. The right words at the right time can make all the difference between a successful and unsuccessful change initiative. This is a wonderful resource for finding the right words and sentiments to convey any type of change." Robert J. Marshak, Ph.D., author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change “Finding the right words to communicate change is challenging, even for the best of managers. In this user-friendly text, Lawrence and Antoine provide hundreds of practical phrases to better prepare managers for the task. The book is rich with insightful suggestions on change messaging considerations and construction.” Edward Ferris, Assistant Professor, The New School for Management and Urban Policy "In my over 20 years of running companies and corporate divisions I have seen a direct correlation between the quality of communication of my managers and their success in the business world. If you aspire to be an effective, efficient, and productive leader then I highly recommend this book. It is an outstanding reference guide and road map for pragmatic yet inspirational communication techniques." Mitch Pisik, President and CEO, Breckwell Products
Author: Harriet Diamond
Publisher: McGraw Hill Professional
ISBN: 0071635483
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
The Right Phrase for Every Situation . . . Every Time! Clearly crafted company announcements—both internal and external—are critically important for your company’s day-to-day operations. Perfect Phrases for Writing Company Announcements has hundreds of ready-to-use phrases suitable for any announcement, regardless of the situation or scenario. Learn the most effective language for: Describing new products and services Explaining hiring procedures Detailing a new strategic focus Announcing relocation or expansion Articulating mergers and strategic partnerships
Author: Jeb Brooks
Publisher: McGraw Hill Professional
ISBN: 0071759433
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME DON'T MISS THESE OTHER BOOKS IN THE PERFECT PHRASES SERIES How do you get face time with someone who doesn't accept sales calls? What is the best way to present the value of your offering? How do you handle price objections? Answer: You need to speak the right language. This fully revised second edition of the popular Perfect Phrases for the Sales Call provides an arsenal of persuasive language and word-for-word practice scenarios to help you address any challenge. Learn the most effective language for: Getting past gatekeepers and selling to the decision makers Presenting your product or service in the best light Handling objections, stalling, and other delaying tactics Building trust and cultivating relationships
Author: Meryl Runion
Publisher: McGraw Hill Professional
ISBN: 0071661026
Category : Business & Economics
Languages : en
Pages : 104
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Book Description
Powerful phrases for effective communication in every management situation The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don't Be Mean When You Say It." And she arms them with: Hundreds of perfect phrases for every phase of management, from supervising operations, to performance reviews, to communicating the company's mission Expert advice on effective communication, with tips on what to say and what not to say, establishing the right tone, establishing authority, and more Phrases for hundreds of specific tasks, including delegating, giving feedback, empowering employees, handling emotional employees, disciplining, and terminating
Author: Scott A. Hatch
Publisher: John Wiley & Sons
ISBN: 1118596692
Category : Study Aids
Languages : en
Pages : 1932
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Book Description
Two complete ebooks for one low price! Created and compiled by the publisher, this ACT bundle brings together two of the bestselling For Dummies ACT guides in one, e-only bundle. With this special bundle, you’ll get the complete text of the following titles: ACT For Dummies, 5th Edition Are you one of the millions of students taking the ACT? Have no fear! This friendly guide gives you the competitive edge by fully preparing you for every section of the ACT, including the optional writing test. You get three complete practice tests, complete with detailed explanations and walk-throughs plus sample questions--all updated--along with proven test-taking strategies to improve your score on the ACT. ACT For Dummies is packed with comprehensive review chapters for all four sections of the exam, including English, math, reading, and writing. It offers updated ACT study tips, tips to stay focused on test day, advice to manage your time wisely, how to make smart guesses and spot test traps, and practice materials that model the most recent ACT test. ACT Math For Dummies The ACT Mathematics Test is a 60-question, 60-minute subtest designed to measure the mathematical skills students have typically acquired in courses taken by the end of 11th grade, and is generally considered to be the most challenging section of the ACT. ACT Math For Dummies is an approachable, easy-to-follow study guide specific to the Math section, complete with practice problems and strategies to help you prepare for exam day. Packed with review chapters for algebra, geometry, and trigonometry and three practice tests modeled from questions off the most recent ACT tests, this is your one-stop guide to learn, review, and practice for the test! About the Authors of ACT For Dummies, 2nd Edition Lisa Zimmer Hatch, MA and Scott A. Hatch, JD have been preparing individuals to excel on standardized tests, gain admission to college, and secure careers since 1987. For nearly 30 years, they have provided their award-winning standardized test preparation throughout the world. About the Author of ACT Math For Dummies Mark Zegarelli is the author of Basic Math & Pre-Algebra For Dummies, SAT Math For Dummies (both from Wiley), and five other books on basic math, calculus, and logic. He holds degrees in both English and math from Rutgers University and is a math tutor and teacher.
