ITIL® 4 – A Pocket Guide PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download ITIL® 4 – A Pocket Guide PDF full book. Access full book title ITIL® 4 – A Pocket Guide by Jan van Bon. Download full books in PDF and EPUB format.
Author: Jan van Bon
Publisher: Van Haren
ISBN: 9401804400
Category : Architecture
Languages : en
Pages : 141
Get Book Here
Book Description
The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: • understanding the key concepts of service management • understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management • understanding the four dimensions of service management • understanding the purpose and components of the ITIL service value system • understanding the six activities of the service value chain, and how they interconnect • knowing the purpose and key terms of 15 of the 34 ITIL practices • understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business.
Author: Jan van Bon
Publisher: Van Haren
ISBN: 9401804400
Category : Architecture
Languages : en
Pages : 141
Get Book Here
Book Description
The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: • understanding the key concepts of service management • understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management • understanding the four dimensions of service management • understanding the purpose and components of the ITIL service value system • understanding the six activities of the service value chain, and how they interconnect • knowing the purpose and key terms of 15 of the 34 ITIL practices • understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business.
Author: Christian F. Nissen
Publisher:
ISBN: 9780113312139
Category :
Languages : en
Pages : 196
Get Book Here
Book Description
This book presents the latest syllabus and ITIL content from a learning perspective, for use with the ITIL foundation exam. It contains practical advice for candidates and offers an overview of the purpose and objectives of the ITIL framework. There are sample questions throughout , along with a mock foundation exam with answers that are throughly explained and referenced to aid the learning process.
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782204
Category : Computers
Languages : en
Pages : 211
Get Book Here
Book Description
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Author:
Publisher:
ISBN: 9780113313907
Category : Computer networks
Languages : en
Pages :
Get Book Here
Book Description
This bestselling study aid 'Passing your ITIL Foundation Exam - 2011 Edition' is the ideal companion for students preparing for their ITIL Foundation Exam.
Author: Brady Orand
Publisher: Brady Orand
ISBN: 1466365196
Category : Study Aids
Languages : en
Pages : 112
Get Book Here
Book Description
Ensure your success on the ITIL Foundation exam with these 100 exam questions with detailed rationale and BONUS sample exam. Each and every question closely resemble the types and format of questions you will experience on your exam. This representative sample of questions covers definitions and terms, process activities and relationships, key concepts and questions from other topics that you will see on your exam.
Author: Claire Agutter
Publisher: IT Governance Publishing
ISBN: 1849284008
Category : Business & Economics
Languages : en
Pages : 140
Get Book Here
Book Description
ITIL® Foundation Essentials is a distillation of the critical information you need to understand the key facts for a successful exam.
Author: Christian F. Nissen
Publisher: Stationery Office
ISBN: 9780113312061
Category : Computer industry
Languages : en
Pages : 0
Get Book Here
Book Description
This book presents the latest syllabus and ITIL content from a learning perspective, for use with the ITIL foundation exam. It contains practical advice for candidates and offers an overview of the purpose and objectives of the ITIL framework. There are sample questions throughout , along with a mock foundation exam with answers that are throughly explained and referenced to aid the learning process.
Author: Claire Agutter
Publisher: IT Governance Publishing Ltd
ISBN: 1787782158
Category : Computers
Languages : en
Pages : 79
Get Book Here
Book Description
ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Author: Jason Dion
Publisher: Independently Published
ISBN: 9781719993241
Category : Computers
Languages : en
Pages : 142
Get Book Here
Book Description
In this book, you will receive a crash course that will introduce you to everything you need to know in order to pass the ITIL® Foundation certification exam. This book covers just the essentials with no fluff, filler, or extra material, so you can learn the material quickly and conquer the certification exam with ease. This book assumes that you have no previous experience with the ITIL® framework and will teach you the bare minimum you need to know in order to take and pass the ITIL® Foundation certification exam on your first attempt. This book will NOT teach you everything you need to know to be efficient or effective in implementing the ITIL® Framework in your organization. This text is designed to get you to pass the certification exam, not to make you an expert in ITIL®.Due to the design of this text, we will move at a very quick pace through the material. If you read this entire book and take the practice exams located at the end of the text (scoring at least an 85% or higher), you will be ready to take and pass the ITIL® Foundation exam on your first attempt!(Please register your book at www.DionTraining.com to gain access to the accompanying online video course as a free bonus.)Dion Training is an Authorized Training Organization (ATO) for the ITIL Foundations exam. Discount exam vouchers are available through our website for students.
Author: The Stationery Office
Publisher: Stationery Office Books (TSO)
ISBN: 9780113316076
Category : IT-infrastruktur
Languages : en
Pages : 0
Get Book Here
Book Description
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.
