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Author: Jantine Grijzen
Publisher: Amsterdam University Press
ISBN: 9056296191
Category : Political Science
Languages : en
Pages : 346
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Book Description
This thesis addresses the wide involvement of consultants in regional spatial planning projects in the Netherlands. Although consultants have become important actors in public policy making, and media and politics have frequently addressed this as a problem, until now the scientific literature has paid little attention to them. This thesis shows that the wide involvement of consultants can best be explained from the perspective of increasing problems of coordination and cooperation in Dutch regional spatial planning. Planning has become an activity performed by many governments and stakeholders together, with overlapping policies, expertise and procedures. From an external position, consultants can act as intermediaries between interdependent actors, both by mediating between personal relations as well as by connecting substantive issues. Hiring consultants, however, is also a sign of emptying out governments; when governments outsource core tasks like policy articulation and cooperation with other governments, they can loose the capability to develop high quality and democratic plans in a complex and interdependent world
Author: Jantine Grijzen
Publisher: Amsterdam University Press
ISBN: 9056296191
Category : Political Science
Languages : en
Pages : 346
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Book Description
This thesis addresses the wide involvement of consultants in regional spatial planning projects in the Netherlands. Although consultants have become important actors in public policy making, and media and politics have frequently addressed this as a problem, until now the scientific literature has paid little attention to them. This thesis shows that the wide involvement of consultants can best be explained from the perspective of increasing problems of coordination and cooperation in Dutch regional spatial planning. Planning has become an activity performed by many governments and stakeholders together, with overlapping policies, expertise and procedures. From an external position, consultants can act as intermediaries between interdependent actors, both by mediating between personal relations as well as by connecting substantive issues. Hiring consultants, however, is also a sign of emptying out governments; when governments outsource core tasks like policy articulation and cooperation with other governments, they can loose the capability to develop high quality and democratic plans in a complex and interdependent world
Author: National Research Council
Publisher: National Academies Press
ISBN: 0309072670
Category : Technology & Engineering
Languages : en
Pages : 149
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Book Description
In this study outsourcing is defined as the organizational practice of contracting for services from an external entity while retaining control over assets and oversight of the services being outsourced. In the 1980s, a number of factors led to a renewed interest in outsourcing. For private sector organizations, outsourcing was identified as a strategic component of business process reengineering-an effort to streamline an organization and increase its profitability. In the public sector, growing concern about the federal budget deficit, the continuing long-term fiscal crisis of some large cities, and other factors accelerated the use of privatization measures (including outsourcing for services) as a means of increasing the efficiency of government.
Author: Jean-Louis Bravard
Publisher: Pearson Education
ISBN: 9780273705604
Category : Business & Economics
Languages : en
Pages : 262
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Book Description
A focused, implementation-orientated, executive-level book on outsourcing by two globally known practitioners. The outsourcing market is booming, the total outsourcing market in EMA forecasts a $59 billion dollar growth between 2004 and 2007. Fills a fills a major gap in the middle-high-end of the market - there is much need for a practical book on outsourcing. The authors are global authorities in this space. This book is not industry specific and will be valuable to professionals in all industries. Very-execution oriented. Very focussed: everything a busy executive needs to know and nothing more. Logical step-by-step approach.
Author: Peter Barrar
Publisher: Gower Publishing, Ltd.
ISBN: 9780566086243
Category : Contracting out
Languages : en
Pages : 360
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Book Description
Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects. The 22 chapters provide information on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike.
Author: Mary Lacity
Publisher: Bloomsbury Publishing
ISBN: 1472918495
Category : Business & Economics
Languages : en
Pages : 265
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Book Description
Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world-class performers. A further 25% are 'good', 40% are 'OK' and 15% are 'poor'. This book pinpoints and describes in detail the effective practices that characterize the top global BPO performers, including Microsoft, BP, EMC and TalkTalk. The authors provide case illustrations and examples throughout of how world-class practices were generated and evolved, and how they can be applied to real life settings and problem areas.
Author: Schniederjans, Ashlyn
Publisher: IGI Global
ISBN: 1599041979
Category : Computers
Languages : en
Pages : 404
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Book Description
"This book balances the positive outcomes of outsourcing, which have made it a popular management strategy with the negative to provide a more inclusive decision; it explores risk factors that have not yet been widely associated with this strategy. It focuses on the conceptual "what", "why", and "where" aspects of outsourcing as well as the methodological "how" aspects"--Provided by publisher.
Author: Steven Fawkes
Publisher: Routledge
ISBN: 1317084543
Category : Technology & Engineering
Languages : en
Pages : 164
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Book Description
This book describes energy management outsourcing as a way of addressing the current energy challenges facing all organizations, namely high and volatile energy prices, the need to mitigate climate change and potential supply constraints as oil production peaks. These problems are likely to intensify in the coming years, yet most organizations have reduced in-house capability to address them, thus outsourcing is increasingly seen as an essential part of any strategy to reduce energy use and carbon emissions. The author describes the basic processes of energy management and how to outsource them in a strategic way to achieve maximum results. The process is based on a new model of energy management looking at total costs, which is presented in the book. The book offers a comprehensive guide to outsourcing energy management, discussing the risks and benefits and taking managers through the process of deciding whether to outsource or not, and finding and assessing an outsourcing partner. Managers looking to reduce energy consumption and carbon emissions through the use of external service providers will find Outsourcing Energy Management an ideal 'how to do it' guide.
Author: Ruth Taplin
Publisher: Routledge
ISBN: 1134109733
Category : Business & Economics
Languages : en
Pages : 265
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Book Description
Examining the role of outsourcing in Japan, Europe and the United States, this book takes a broad standpoint on this important practice in contemporary business.
Author: T. R. Ramanathan
Publisher: Universal-Publishers
ISBN: 1599427095
Category : Business & Economics
Languages : en
Pages : 187
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Book Description
This research study seeks to understand the nature of organisational change with respect to offshore outsourcing of information technology services in a multinational pharmaceutical company, and to examine the effectiveness of approaches used to manage this change so that lessons may be drawn from these experiences. Despite the abundant literature on effective organisational change management, the key factors that need to be managed properly at different stages of the offshore outsourcing process are not well understood. The research adopts a processual view to paint a broad picture of the issues involved in these different stages. A generic process model of change, based on the review of the change literature, was first developed to represent how change was intended to occur. This model focuses on the following four stages in the change process: context, diagnosis and planning, implementation, and institutionalisation. The research employs an interpretive case study approach and draws on fieldwork from three independent information systems departments (cases) of the company, where offshore outsourcing programmes were implemented. Qualitative data from semi-structured interviews, direct observation and document analysis are analysed by applying the generic process model to produce a detailed account of the way in which change was managed in the case organisations. The findings reveal that a combination of contextual factors, both external and internal to the company, influenced the adoption and use of offshore outsourcing in the case organisations. Externally, the economic forces were found to be the main catalyst for the change, while internally the role of the executive leadership and the lack of internal resources further explain the motivations behind the adoption of offshore outsourcing. The study illustrates that achieving successful outcomes from offshore outsourcing activities critically depends on the organisation adequately addressing a number of factors, such as conveying a sense of urgency, developing and communicating the vision, identifying the benefits of change and how they will be delivered, generating short-term wins, providing education and training, developing a fit between the change and organisational culture, etc., throughout the change process. The findings also highlight the effects of offshore outsourcing on the case organisations, including change in job roles and responsibilities and organisational learning activities that enable corrective actions to improve change management efforts. An important contribution of this research is the development of a model providing a more comprehensive understanding of the change process associated with the implementation of offshore IT outsourcing. Recommendations for policy makers and change managers to improve change management practice based on the research findings, as well as recommendations for further research, form a significant part of the conclusions.
Author: Marc J Schniederjans
Publisher: Routledge
ISBN: 131746334X
Category : Business & Economics
Languages : en
Pages : 230
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Book Description
Designed for upper-level undergraduate or graduate courses in production-operations management, management information systems, international business, and strategic management, this text focuses on concepts, processes, and methodologies for firms planning to undertake or currently involved in outsourcing-insourcing decisions. "Outsourcing and Insourcing in an International Context" is the only available text that includes coverage of the international risk factors associated with this strategy. The book presents a balanced view of the positive and negative aspects of outsourcing, and provides essential coverage of the fundamental techniques involved in any outsourcing-insourcing decision. In addition, it discusses the ethical ramifications of outsourcing for companies and governments around the world. Each chapter includes learning objectives, discussion questions, and sample problems. An Instructor's Manual, Test Bank, and PowerPoint presentation are available to teachers who adopt the text.
