Organizational Learning at NASA

Organizational Learning at NASA PDF Author: Julianne G. Mahler
Publisher: Georgetown University Press
ISBN: 1589016025
Category : Political Science
Languages : en
Pages : 253

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Book Description
Just after 9:00 a.m. on February 1, 2003, the space shuttle Columbia broke apart and was lost over Texas. This tragic event led, as the Challenger accident had 17 years earlier, to an intensive government investigation of the technological and organizational causes of the accident. The investigation found chilling similarities between the two accidents, leading the Columbia Accident Investigation Board to conclude that NASA failed to learn from its earlier tragedy. Despite the frequency with which organizations are encouraged to adopt learning practices, organizational learning—especially in public organizations—is not well understood and deserves to be studied in more detail. This book fills that gap with a thorough examination of NASA’s loss of the two shuttles. After offering an account of the processes that constitute organizational learning, Julianne G. Mahler focuses on what NASA did to address problems revealed by Challenger and its uneven efforts to institutionalize its own findings. She also suggests factors overlooked by both accident commissions and proposes broadly applicable hypotheses about learning in public organizations.

Organizational Learning at NASA

Organizational Learning at NASA PDF Author: Julianne G. Mahler
Publisher: Georgetown University Press
ISBN: 1589016025
Category : Political Science
Languages : en
Pages : 253

Get Book Here

Book Description
Just after 9:00 a.m. on February 1, 2003, the space shuttle Columbia broke apart and was lost over Texas. This tragic event led, as the Challenger accident had 17 years earlier, to an intensive government investigation of the technological and organizational causes of the accident. The investigation found chilling similarities between the two accidents, leading the Columbia Accident Investigation Board to conclude that NASA failed to learn from its earlier tragedy. Despite the frequency with which organizations are encouraged to adopt learning practices, organizational learning—especially in public organizations—is not well understood and deserves to be studied in more detail. This book fills that gap with a thorough examination of NASA’s loss of the two shuttles. After offering an account of the processes that constitute organizational learning, Julianne G. Mahler focuses on what NASA did to address problems revealed by Challenger and its uneven efforts to institutionalize its own findings. She also suggests factors overlooked by both accident commissions and proposes broadly applicable hypotheses about learning in public organizations.

The Smart Mission

The Smart Mission PDF Author: Edward J. Hoffman
Publisher: MIT Press
ISBN: 0262369540
Category : Business & Economics
Languages : en
Pages : 175

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Book Description
Why human skills and expertise, not technical tools, are what make projects succeed. The project is the basic unit of work in many industries. Software applications, antiviral vaccines, launch-ready spacecraft: all were produced by a team and managed as a project. Project management emphasizes control, processes, and tools—but, according to The Smart Mission, that is not the right way to run a project. Human skills and expertise, not technical tools, are what make projects successful. Projects run on knowledge. This paradigm-shifting book—by three project management experts, all of whom have decades of experience at NASA and elsewhere—challenges the conventional wisdom on project management, focusing on the human dimension: learning, collaboration, teaming, communication, and culture. The authors emphasize three themes: projects are fundamentally about how teams work and learn together to get things done; the local level—not an organization’s upper levels—is where the action happens; and projects don’t operate in a vacuum but exist within organizations that are responsible to stakeholders. Drawing on examples and case studies from NASA and other organizations, the authors identify three project models—micro, macro, and global—and their different knowledge needs. Successful organizations have a knowledge-based culture. Successful project management guides the interplay of knowledge, projects, and people.

A Case Study of NASA's Columbia Tragedy

A Case Study of NASA's Columbia Tragedy PDF Author:
Publisher:
ISBN:
Category : Corporate culture
Languages : en
Pages : 90

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Book Description


Lean Knowledge Management

Lean Knowledge Management PDF Author: Roger Forsgren
Publisher: Business Expert Press
ISBN: 1637421346
Category : Business & Economics
Languages : en
Pages : 157

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Book Description
“The new world is one based on knowledge. Lean KM offers a practical approach to Knowledge Management, filled with historical references and interesting stories. It brought back wonderful memories of NASA.”—Dr. Edward J Hoffman, Former NASA CKO and Director of the NASA Academy of Program, Project, & Engineering Leadership (APPEL), CEO Knowledge Strategies LLC Lecturer, Columbia University, Information and Knowledge Strategy (IKNS) Lean Knowledge Management Helped Change NASA’s Culture and It Can Do the Same for Your Organization. NASA suffered three human spaceflight tragedies and Lean Knowledge Management was a major tool that helped NASA management implement massive cultural changes. Traditional knowledge management is too often regarded as overly complicated or a wasteful bureaucratic exercise, but Lean Knowledge Management can become a critical component for your organization to operate effectively, efficiently and safely. Lean Knowledge Management simplifies the process by: Clearly defining your organization’s key employees, Filtering the enormous amount of internal “information” into “critical knowledge”. Utilizing a myriad of resources to get this critical knowledge to the people who need it most - the very people that can make your organization successful. Repetitive mistakes and failures can cost an organization millions of dollars in lost revenue, scrap, and even lawsuits. Lean Knowledge Management strips away the academic jargon and implements a practical, cost-effective, organic program emphasizing lessons of the past. Knowledge is free! Your hard-earned corporate knowledge is right in front of you, why risk losing it and having to pay for it all over again? Knowledge is power! Lean Knowledge Management is a structured plan to harness that power for your organization.

NASA's PMO

NASA's PMO PDF Author: Anne Luttrell
Publisher:
ISBN:
Category : Strategic planning
Languages : en
Pages : 11

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Book Description
Today, NASA's Office of the Chief Engineer delivers a mature methodology for capturing and disseminating knowledge, for sharing expertise and lessons learned, for ensuring effective communication, for developing its people and assigning the right people to the right projects and programs. How it matured is a story about failure and learning from failure. Much of it was painful. All of it was a journey to project management excellence.

Leading Organizational Learning

Leading Organizational Learning PDF Author: Frances Hesselbein Leadership Institute
Publisher: John Wiley & Sons
ISBN: 0787973327
Category : Business & Economics
Languages : en
Pages : 386

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Book Description
Leading Organizational Learning brings together today’s top thinkers in organizational learning—including Jon Katzenbach, Margaret J. Wheatley, Dave Ulrich, Calhoun W. Wick, Beverly Kaye, and other thought and industry leaders. This handbook helps business, government, and nonprofit leaders understand how to master learning and knowledge sharing within their organizations. This one-of-a-kind volume is filled with chapters that directly address the most current ideas, concepts, and practices on the topic of organizational learning. Acclaimed authors, world-renowned thought, global, and industry leaders, managing directors, and presidents of leading organizations have contributed their original essays to this provocative collection. Leading Organizational Learning Offers ten guidelines to help key employees and knowledge workers do a better job of influencing upper management Demonstrates the best way to move ideas through an organization Outlines the principles that facilitate knowledge management Explains how people learn on the job Discusses how larger organizations can leverage their “bigness” Proposes a method of knowledge mapping to effectively organize and use knowledge in decisionmaking Outlines the knowledge and attributes integral to the success of today’s executives Discusses passing knowledge from person to person Explains how consultants can help organizations develop ideas Debunks the myths and explores the realities of knowledge management

Organizational Learning Communities

Organizational Learning Communities PDF Author: Andy Lancaster
Publisher: Kogan Page Publishers
ISBN: 139861551X
Category : Business & Economics
Languages : en
Pages : 449

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Book Description
Learning communities transform organizations through sharing knowledge, spearheading practice, solving problems, seeding innovation and supercharging development. So how can you develop a culture of learning in your organization? Organizational Learning Communities answers this question and explains how and why this approach can improve individual employee performance and drive overall business results. Written by a leading voice in the learning profession, this book contains everything that Learning and Development (L&D) practitioners need to know to successfully embed learning communities in their organizations. Following the 7Cs model of Cause, Culture, Conditions, Cadence, Content, Contributions and Credit, the book establishes the key factors that underpin thriving learning communities as well as the benefits of social and collaborative learning in the company. This practical guide establishes strategies to drive community impact and report success to stakeholders, drawing widely on evidence-based research and real-world examples. Each chapter ends with reflective questions to support transfer to the reader's context. This is essential reading for those involved in facilitating learning communities, or planning on pioneering one, to empower their organization's productivity and performance.

The Oxford Handbook of Group and Organizational Learning

The Oxford Handbook of Group and Organizational Learning PDF Author: Linda Argote
Publisher: Oxford University Press
ISBN: 0190263377
Category : Psychology
Languages : en
Pages : 680

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Book Description
Groups and organizations vary dramatically in their ability to learn. Some acquire substantial knowledge as a function of experience, while others do not. In groups, learning can occur at the level of the individual member and/or the group as a whole. In organizations, learning can occur at both of these levels as well as that of the wider collective. Besides varying in the amount and kind of information they acquire, groups and organizations also vary regarding their success in retaining knowledge and transferring it to other units. In general, groups and organizations that are proficient in acquiring, retaining, and transfering knowledge are more productive and more enduring than their less able counterparts. The goal of this handbook is to bring together cutting-edge theoretical and empirical work on group and organizational learning by leading scholars from several disciplines. Because many of the same processes influence learning in groups and organizations, including both kinds of learning in the same volume has the potential to facilitate the integration of knowledge and the cross-fertilization of ideas. These benefits are reciprocal, in that research at the group level can shed light on how organizations learn whereas research at the organizational level can illuminate how groups learn. By clarifying similarities and differences in the processes that underlie learning in groups and organizations, the handbook advances understanding of the causes and consequences of learning in collectives of varying size and complexity.

EBOOK: Managing Organizational Change: A Multiple Perspectives Approach (ISE)

EBOOK: Managing Organizational Change: A Multiple Perspectives Approach (ISE) PDF Author: Ian Palmer
Publisher: McGraw Hill
ISBN: 0077189701
Category : Business & Economics
Languages : en
Pages : 465

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Book Description
Providing the Skills to Successfully Manage Change Managing Organizational Change: A Multiple Perspectives Approach, 3e, by Palmer, Dunford, and Buchanan, offers managers a multiple perspectives approach to managing change, which recognizes the variety of ways to facilitate change and reinforces the need for a tailored and creative approach to fit different contexts. The third edition offers timely updates to previous content, while introducing new and emerging trends, developments, themes, debates, and practices.

Organization at the Limit

Organization at the Limit PDF Author: William Starbuck
Publisher: John Wiley & Sons
ISBN: 140514260X
Category : Business & Economics
Languages : en
Pages : 384

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Book Description
The book offers important insight relevant to Corporate, Governmentand Global organizations management in general. The internationallyrecognised authors tackle vital issues in decision making, howorganizational risk is managed, how can technological andorganizational complexities interact, what are the impediments foreffective learning and how large, medium, and small organizationscan, and in fact must, increase their resilience. Managers,organizational consultants, expert professionals, and trainingspecialists; particularly those in high risk organizations, mayfind the issues covered in the book relevant to their daily workand a potential catalyst for thought and action. A timely analysis of the Columbia disaster and theorganizational lessons that can be learned from it. Includes contributions from those involved in the InvestigationBoard report into the incident. Tackles vital issues such as the role of time pressures andgoal conflict in decision making, and the impediments for effectivelearning. Examines how organizational risk is managed and howtechnological and organizational complexities interact. Assesses how large, medium, and small organizations can, and infact must, increase their resilience. Questions our eagerness to embrace new technologies, yetreluctance to accept the risks of innovation. Offers a step by step understanding of the complex factors thatled to disaster.