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Author: David Loader
Publisher: Elsevier
ISBN: 0080498019
Category : Business & Economics
Languages : en
Pages : 180
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Book Description
'Relationship and Resource Management in Operations' explains in practical terms the importance of the business relationships with internal and external counterparts while demonstrating how things can go wrong and what causes the situation. The authors examine the need to instil cultures in the team focusing on client service, risk and cost effectiveness. The text covers, via practical examples, the kind of scenario managers or supervisors might face in their role and shows what decisions could and should be made. The operations function in a financial organization is crucial to the success of the business. It drives both profitability and reputation as well as contributing to business development and support. It is also a complex part of a business and one that is treated differently in different types of organizations. The complexity of operations and the diverseness of the teams and the people they interact with create a need for a high degree of relationship and resource management. For instance a bank that is involved in both retail and investment banking will have hundreds of different relationship situations, but so too will a small private client broker. Some situations may be common to all types of organizations; others common to particular types of organizations and a few will be very specific to an organization. These relationships may be very open or highly discreet and confidential. Whatever the type of relationship, whether problematic or successful, it is likely that any problems will have an impact of the business. For operations managers their role is a key one. Charged with managing resources and the numerous relationship issues, it is neither a simple task nor, because of the variety and frequency of the issues that might arise, one that is easy to find solutions for. This book, however, explores some of the situations that managers might find themselves in and puts forward some solutions. Relationships and resources are the energy source that makes operations work and managed well they will provide the means to grow and to attain success. The central aim of this book is to provide knowledge and guidance on this important and key area of operations management. Successful operations teams are built on talented resource and effective management - let this book be your guide. The definitive series of professional references for those finance professionals concerned with "Back office" or operations management unique to this industry.Shows in practical terms the importance of the business relationships for financial operations management teams.A comprehensive resource from a leading financial management consultant for global banks and institutions.
Author: David Loader
Publisher: Elsevier
ISBN: 0080498019
Category : Business & Economics
Languages : en
Pages : 180
Get Book Here
Book Description
'Relationship and Resource Management in Operations' explains in practical terms the importance of the business relationships with internal and external counterparts while demonstrating how things can go wrong and what causes the situation. The authors examine the need to instil cultures in the team focusing on client service, risk and cost effectiveness. The text covers, via practical examples, the kind of scenario managers or supervisors might face in their role and shows what decisions could and should be made. The operations function in a financial organization is crucial to the success of the business. It drives both profitability and reputation as well as contributing to business development and support. It is also a complex part of a business and one that is treated differently in different types of organizations. The complexity of operations and the diverseness of the teams and the people they interact with create a need for a high degree of relationship and resource management. For instance a bank that is involved in both retail and investment banking will have hundreds of different relationship situations, but so too will a small private client broker. Some situations may be common to all types of organizations; others common to particular types of organizations and a few will be very specific to an organization. These relationships may be very open or highly discreet and confidential. Whatever the type of relationship, whether problematic or successful, it is likely that any problems will have an impact of the business. For operations managers their role is a key one. Charged with managing resources and the numerous relationship issues, it is neither a simple task nor, because of the variety and frequency of the issues that might arise, one that is easy to find solutions for. This book, however, explores some of the situations that managers might find themselves in and puts forward some solutions. Relationships and resources are the energy source that makes operations work and managed well they will provide the means to grow and to attain success. The central aim of this book is to provide knowledge and guidance on this important and key area of operations management. Successful operations teams are built on talented resource and effective management - let this book be your guide. The definitive series of professional references for those finance professionals concerned with "Back office" or operations management unique to this industry.Shows in practical terms the importance of the business relationships for financial operations management teams.A comprehensive resource from a leading financial management consultant for global banks and institutions.
Author: Gerard Blokdyk
Publisher: Createspace Independent Publishing Platform
ISBN: 9781978267459
Category :
Languages : en
Pages : 124
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Book Description
How do we measure improved Operational Resource Management service perception, and satisfaction? What are the success criteria that will indicate that Operational Resource Management objectives have been met and the benefits delivered? Do we all define Operational Resource Management in the same way? How do mission and objectives affect the Operational Resource Management processes of our organization? Does Operational Resource Management systematically track and analyze outcomes for accountability and quality improvement? Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department. Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better. This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Operational Resource Management assessment. All the tools you need to an in-depth Operational Resource Management Self-Assessment. Featuring new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Operational Resource Management improvements can be made. In using the questions you will be better able to: - diagnose Operational Resource Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Operational Resource Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Operational Resource Management Scorecard, you will develop a clear picture of which Operational Resource Management areas need attention. Included with your purchase of the book is the Operational Resource Management Self-Assessment downloadable resource, which contains all questions and Self-Assessment areas of this book in a ready to use Excel dashboard, including the self-assessment, graphic insights, and project planning automation - all with examples to get you started with the assessment right away. Access instructions can be found in the book. You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help.
Author: Gerardus Blokdyk
Publisher:
ISBN: 9780655118596
Category :
Languages : en
Pages : 0
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Book Description
Author: Gerardus Blokdyk
Publisher: 5starcooks
ISBN: 9780655168591
Category :
Languages : en
Pages : 118
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Book Description
In a project to restructure Operational Resource Management outcomes, which stakeholders would you involve? What problems are you facing and how do you consider Operational Resource Management will circumvent those obstacles? How much are sponsors, customers, partners, stakeholders involved in Operational Resource Management? In other words, what are the risks, if Operational Resource Management does not deliver successfully? What are the top 3 things at the forefront of our Operational Resource Management agendas for the next 3 years? Who will provide the final approval of Operational Resource Management deliverables? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Operational Resource Management investments work better. This Operational Resource Management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Operational Resource Management Self-Assessment. Featuring 643 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Operational Resource Management improvements can be made. In using the questions you will be better able to: - diagnose Operational Resource Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Operational Resource Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Operational Resource Management Scorecard, you will develop a clear picture of which Operational Resource Management areas need attention. Your purchase includes access details to the Operational Resource Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Author: Lawrence J. Gitman
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 1455
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Book Description
Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.
Author: Les Galloway
Publisher: Routledge
ISBN: 1136003703
Category : Business & Economics
Languages : en
Pages : 446
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Book Description
Operations Management in Context is a straightforward and accessible text which provides students with a good grounding in the theory and practice of operations management and its role within organisations. The structure is clear and logical, leading the newcomer to the subject through the topics in a way to maximise comprehension, highlighting key issues and using case studies and examples from business to contextualise learning. Chapters are structured to enable incremental and progressive learning with a logical development of the content. Each chapter is linked and ends with a summary of the key points met in the text to aid revision. Exercises and self assessment questions are included to reinforce learning and maintain variety, with answers included at the end of the book. The text is accompanied by a lecturer's supplement.
Author: Frank Rowbotham
Publisher: Routledge
ISBN: 1136375392
Category : Business & Economics
Languages : en
Pages : 444
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Book Description
Operations Management in Context provides students with excellent grounding in the theory and practice of operations management and its role within organizations. Structured in a clear and logical manner, it gradually leads newcomers to this subject through each topic area, highlighting key issues, and using practical case study material and examples to contextualize learning. Each chapter is structured logically and concludes with summary material to aid revision. Exercises and self-assessment questions are included to reinforce learning and maintain variety, with answers included at the end of the text.
Author: David Bennett
Publisher: SAGE Publications Limited
ISBN: 9781412918909
Category : Business & Economics
Languages : en
Pages : 1066
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Book Description
This collection defines the nature and meaning of Operations Management. It draws together leading edge papers that reveal the state of Operations Management today and classic articles that chart the development of practice to the present. These three volumes assemble the work of internationally renowned scholars and look at the following key areas: pperations management concepts and strategy; the design of operations systems; and operations planning and control. Volumes 4-6 of this important new major work will be publishing in September 2006.
Author: Avraham Shtub
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Book Description
Author: Robert M. Emmerichs
Publisher: Rand Corporation
ISBN: 083304835X
Category : Transportation
Languages : en
Pages : 79
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Book Description
Workforce planning is an activity intended to ensure that investment in human capital results in the timely capability to effectively carry out an organization's strategic intent. This report examines the purposes of workforce planning, identifies key factors contributing to successful workforce planning, and describes a RAND-developed process for conducting workforce planning.
