Author: Chris Daffy
Publisher:
ISBN: 9781860761645
Category : Customer relations
Languages : en
Pages : 0
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Book Description
Using simple language, real-life examples, graphs and checklists, this book explains how to deliver exceptional customer service in order to differentiate your business from those of your competitors.
Author: Robert Craven
Publisher: Random House
ISBN: 1448132096
Category : Business & Economics
Languages : en
Pages : 242
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Book Description
Updated eBook edition What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again. Practical and packed full of easy-to-understand advice, you'll find: * checklists and worksheets * case studies of real businesses * frequently asked questions
Author: Peter Fader
Publisher:
ISBN:
Category : Business planning
Languages : en
Pages : 128
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Book Description
Not all customers are created equal. Despite what the tired old adage says, the customer is not always right. Not all customers deserve your best efforts: in the world of customer centricity, there are good customers...and then there is pretty much everybody else. Upending some of our most fundamental beliefs, renowned behavioral data expert Peter Fader, Co-Director of The Wharton Customer Analytics Initiative, helps businesses radically rethink how they relate to customers. He provides insights to help you revamp your performance metrics, product development, customer relationship management and organization in order to make sure you focus directly on the needs of your most valuable customers and increase profits for the long term.
Author:
Publisher:
ISBN:
Category : Automobiles
Languages : en
Pages : 1318
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Book Description
Author:
Publisher:
ISBN:
Category : Advertising
Languages : en
Pages : 1326
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Book Description
Author:
Publisher:
ISBN:
Category : Factory management
Languages : en
Pages : 1270
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Book Description
Vols. 24, no. 3-v. 34, no. 3 include: International industrial digest.
Author:
Publisher:
ISBN:
Category : Advertising
Languages : en
Pages : 956
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Book Description
Author:
Publisher:
ISBN:
Category : Banks and banking
Languages : en
Pages : 1064
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Book Description
Author: Sara Williams
Publisher: Pearson UK
ISBN: 0273778811
Category : Business & Economics
Languages : en
Pages : 448
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Book Description
This annually updated and bestselling small business guide covers everything you need to know to succeed as an entrepreneur, from finance, tax and the law, to marketing, sales, pricing and budgeting. This new edition reflects all the latest changes that the small business market is currently going through, including changes in employment law and tax and all the latest budget changes.
Author: Bill Dodds
Publisher: University Press of America
ISBN: 9780761826316
Category : Business & Economics
Languages : en
Pages : 356
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Book Description
Providing the right combination of product quality, customer service and price is good business. Unless a business does something that creates value for their customer, then the chances of business success are nil.
