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Author: Lance Gibbs
Publisher: Lioncrest Publishing
ISBN: 9781619617094
Category : Business & Economics
Languages : en
Pages : 206
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Book Description
The name of the game in business is to deliver an exceptional customer experience to consumers and clients. But if a company's employee experience is subpar, the customer's experience will also suffer. Lance Gibbs, an authority on business process management, understands this important, often-overlooked connection, and he has powerful solutions for improving the workers' side of the equation. Not My Circus, Not My Monkeys shines a light on the in-house issues that negatively affect a company's efficiency and profits. Gibbs provides essential strategies for granting employees the systems, authority, and considerations they need to best perform the work they do. His "7 Pillars of Employee Experience" help executives and business owners focus on internal repairs that will enhance employee/customer interactions, from granting workers authorization for action to establishing a platform that integrates the perspectives of everyone, no matter where they are on the corporate ladder. Investing in your workforce is a must. Businesses that treat their workers with apathy are doomed to disappoint their customers. The tools and practical methods provided in Not My Circus, Not My Monkeys will increase employee engagement and effectiveness and strengthen the key component of a transformative customer experience.
Author: Lance Gibbs
Publisher: Lioncrest Publishing
ISBN: 9781619617094
Category : Business & Economics
Languages : en
Pages : 206
Get Book
Book Description
The name of the game in business is to deliver an exceptional customer experience to consumers and clients. But if a company's employee experience is subpar, the customer's experience will also suffer. Lance Gibbs, an authority on business process management, understands this important, often-overlooked connection, and he has powerful solutions for improving the workers' side of the equation. Not My Circus, Not My Monkeys shines a light on the in-house issues that negatively affect a company's efficiency and profits. Gibbs provides essential strategies for granting employees the systems, authority, and considerations they need to best perform the work they do. His "7 Pillars of Employee Experience" help executives and business owners focus on internal repairs that will enhance employee/customer interactions, from granting workers authorization for action to establishing a platform that integrates the perspectives of everyone, no matter where they are on the corporate ladder. Investing in your workforce is a must. Businesses that treat their workers with apathy are doomed to disappoint their customers. The tools and practical methods provided in Not My Circus, Not My Monkeys will increase employee engagement and effectiveness and strengthen the key component of a transformative customer experience.
Author: Toni Adams
Publisher:
ISBN: 9781922678812
Category :
Languages : en
Pages :
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Book Description
Author: Ella Frances Sanders
Publisher: Ten Speed Press
ISBN: 1607749343
Category : Language Arts & Disciplines
Languages : en
Pages : 112
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Book Description
From the New York Times bestselling author of Lost in Translation and Eating the Sun, a charming illustrated collection of more than fifty expressions from around the globe that explores the nuances of language From the hilarious and romantic to the philosophical and literal, the idioms, proverbs, and adages in this illustrated collection address the nuances of language in the form of sayings from around the world. From the French idiom “to pedal in the sauerkraut” (meaning, “to spin your wheels”), to the Japanese idiom “even monkeys fall from trees” (meaning, “even experts can be wrong”), The Illustrated Book of Sayings reveals the remarkable diversity, humor, and poignancy of the world’s languages and cultures.
Author: Margaret Wehrenberg
Publisher: W. W. Norton & Company
ISBN: 0393706567
Category : Self-Help
Languages : en
Pages : 313
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Book Description
A strategy-filled handbook to understand, manage, and conquer your depression, modeled after its best-selling counterpart on anxiety. Why is depression one of the most pervasive of all mental health complaints? What makes the lethargy, mental rumination, loss of concentration, unassuageable negativity, and feelings of inadequacy so stubbornly resistant to treatment and so hard to shake off? What can you do to alleviate your symptoms and move in the direction of full recovery? In order to answer these questions, Margaret Wehrenberg explains, you must first understand your brain. Drawing on cutting-edge neuroscience research presented in a reader-friendly way, Wehrenberg skillfully describes what happens in the brain of a depression sufferer and what specific techniques can be used to alter brain activity and control its range of disabling symptoms. Containing practical, take-charge tips from a seasoned clinician, this book presents the ten most effective strategies for moving from lethargy into action, taking charge of your brain, and breaking free from depression to find hope and happiness.
Author: Kenneth H. Blanchard
Publisher: Harper Collins
ISBN: 0688103804
Category : Business & Economics
Languages : en
Pages : 148
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Book Description
When a person goes to the boss with a problem and the boss agrees to do something about it, the monkey is off his back and onto the boss's. How can managers avoid these leaping monkeys? Here is priceless advice from three famous experts: how managers can meet their own priorities, give back other people's monkeys, and let them solve their own problems.
Author: Hadar Aviram
Publisher: University of California Press
ISBN: 0520291557
Category : Social Science
Languages : en
Pages : 293
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Book Description
In 1969, the world was shocked by a series of murders committed by Charles Manson and his “family” of followers. Although the defendants were sentenced to death in 1971, their sentences were commuted to life with parole in 1972; since 1978, they have been regularly attending parole hearings. Today all of the living defendants remain behind bars. Relying on nearly fifty years of parole hearing transcripts, as well as interviews and archival materials, Hadar Aviram invites readers into the opaque world of the California parole process—a realm of almost unfettered administrative discretion, prison programming inadequacies, high-pitched emotions, and political pressures. Yesterday’s Monsters offers a fresh longitudinal perspective on extreme punishment.
Author: Zone Creative Journals
Publisher: Independently Published
ISBN: 9781090356598
Category : Education
Languages : en
Pages : 102
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Book Description
This minimalist and classic notebook - Journal is a wonderful multi-purpose journal for sketching, jotting down thoughts, and writing notes. The notebook is made with flexible matte laminated paperback cover. Therefore, the notebook is durable to withstand any adventure. Check out the specifications for more information. If you would like to see a sample of the notebook, click on the "Look Inside" feature.
Author: Gag publishing
Publisher:
ISBN:
Category :
Languages : en
Pages : 110
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Book Description
This sarcastic and funny Mom or Boss notebook is the perfect size to give as a Coworker Gift, Mother's Day gift, friendship gift, girl friend gifts, staff gifts or team gifts at the office or at work. With a shabby chic kraft cover, a blunt typewriter text, and lightly lined college ruled pages, this notebook is a gift sized...perfect sitting on a desk or bedside table. Perfect for teachers, busy moms, women who love to drink, administrators, CEOs, administrative assistants, secretary appreciation, or for colleague and coworker gifts! Use it for journaling, taking notes, jotting down lists, or to write in as a diary. Convenient 6"x9" size....throw it in your bag or purse! Features: Premium Matte Finish Soft Cover Bright White Interior Stock A Convenient 6" x 9" size 100 pages (50 pages front/back)
Author: Lisa Pfeifer
Publisher:
ISBN: 9783746754550
Category :
Languages : de
Pages :
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Book Description
Author: OREST STOCCO
Publisher: Lulu.com
ISBN: 1926442180
Category :
Languages : en
Pages : 148
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Book Description
A voice of sanity for these crazy times, Not My Circus, Not My Monkeys offers an audacious perspective that addresses the inevitable dilemmas of the human condition with uncanny wisdom and passionate understanding. Unlocking the mysteries of Emily Dickinson and Rumi, each poem shines a new ray of light into the darkest corners of the human soul.
