Author: Lance Gibbs
Publisher: Lioncrest Publishing
ISBN: 9781619617094
Category : Business & Economics
Languages : en
Pages : 206
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Book Description
The name of the game in business is to deliver an exceptional customer experience to consumers and clients. But if a company's employee experience is subpar, the customer's experience will also suffer. Lance Gibbs, an authority on business process management, understands this important, often-overlooked connection, and he has powerful solutions for improving the workers' side of the equation. Not My Circus, Not My Monkeys shines a light on the in-house issues that negatively affect a company's efficiency and profits. Gibbs provides essential strategies for granting employees the systems, authority, and considerations they need to best perform the work they do. His "7 Pillars of Employee Experience" help executives and business owners focus on internal repairs that will enhance employee/customer interactions, from granting workers authorization for action to establishing a platform that integrates the perspectives of everyone, no matter where they are on the corporate ladder. Investing in your workforce is a must. Businesses that treat their workers with apathy are doomed to disappoint their customers. The tools and practical methods provided in Not My Circus, Not My Monkeys will increase employee engagement and effectiveness and strengthen the key component of a transformative customer experience.
Author: Toni Adams
Publisher:
ISBN: 9781922678812
Category :
Languages : en
Pages :
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Book Description
Author: Margaret Wehrenberg
Publisher: W. W. Norton & Company
ISBN: 0393706567
Category : Self-Help
Languages : en
Pages : 313
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Book Description
A strategy-filled handbook to understand, manage, and conquer your depression, modeled after its best-selling counterpart on anxiety. Why is depression one of the most pervasive of all mental health complaints? What makes the lethargy, mental rumination, loss of concentration, unassuageable negativity, and feelings of inadequacy so stubbornly resistant to treatment and so hard to shake off? What can you do to alleviate your symptoms and move in the direction of full recovery? In order to answer these questions, Margaret Wehrenberg explains, you must first understand your brain. Drawing on cutting-edge neuroscience research presented in a reader-friendly way, Wehrenberg skillfully describes what happens in the brain of a depression sufferer and what specific techniques can be used to alter brain activity and control its range of disabling symptoms. Containing practical, take-charge tips from a seasoned clinician, this book presents the ten most effective strategies for moving from lethargy into action, taking charge of your brain, and breaking free from depression to find hope and happiness.
Author: Ella Frances Sanders
Publisher: Ten Speed Press
ISBN: 1607749343
Category : Language Arts & Disciplines
Languages : en
Pages : 114
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Book Description
From the New York Times bestselling author of Lost in Translation and Eating the Sun, a charming illustrated collection of more than fifty expressions from around the globe that explores the nuances of language From the hilarious and romantic to the philosophical and literal, the idioms, proverbs, and adages in this illustrated collection address the nuances of language in the form of sayings from around the world. From the French idiom “to pedal in the sauerkraut” (meaning, “to spin your wheels”), to the Japanese idiom “even monkeys fall from trees” (meaning, “even experts can be wrong”), The Illustrated Book of Sayings reveals the remarkable diversity, humor, and poignancy of the world’s languages and cultures.
Author: Kenneth H. Blanchard
Publisher: Harper Collins
ISBN: 0688103804
Category : Business & Economics
Languages : en
Pages : 148
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Book Description
When a person goes to the boss with a problem and the boss agrees to do something about it, the monkey is off his back and onto the boss's. How can managers avoid these leaping monkeys? Here is priceless advice from three famous experts: how managers can meet their own priorities, give back other people's monkeys, and let them solve their own problems.
Author: Kaleel Jamison
Publisher: Paulist Press
ISBN: 9780809141876
Category : Business & Economics
Languages : en
Pages : 88
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Book Description
The late author, one of the first women to enter the field of management consulting, experienced what she described as "nibbles"--little bites that life takes out of a person's self confidence. She offers a process for dealing with the world that moves the reader toward personal power and growth arising out of the unique values and strengths of each person.
Author: Hadar Aviram
Publisher: University of California Press
ISBN: 0520291549
Category : Social Science
Languages : en
Pages : 293
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Book Description
In 1969, the world was shocked by a series of murders committed by Charles Manson and his “family” of followers. Although the defendants were sentenced to death in 1971, their sentences were commuted to life with parole in 1972; since 1978, they have been regularly attending parole hearings. Today all of the living defendants remain behind bars. Relying on nearly fifty years of parole hearing transcripts, as well as interviews and archival materials, Hadar Aviram invites readers into the opaque world of the California parole process—a realm of almost unfettered administrative discretion, prison programming inadequacies, high-pitched emotions, and political pressures. Yesterday’s Monsters offers a fresh longitudinal perspective on extreme punishment.
Author: Ruthie Dean
Publisher: Tyndale House Publishers, Inc.
ISBN: 1414388659
Category : Religion
Languages : en
Pages : 241
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Book Description
Late-night texts. Mixed signals. Dead-end relationships. This doesn’t have to be your love life. Welcome to dating in the digital world—where phone conversations followed by dinner and a movie have been replaced by last-minute texts, ambiguous relationships, and vague group hangouts. While technology makes it faster and easier to connect than ever before, it has also created confusion . . . And heartbreak. Ruthie and Michael Dean have heard the same story from thousands of women: the disappearing men, the cryptic messages, the disappointing relationships, and the false intimacy of on-screen connection. In a no-holds-barred narrative style, the husband-and-wife team chronicles their dating mishaps, hilarious attempts to find love, and many mistakes—helping women understand just what men are thinking and how to attract Mr. Right. Real Men Don’t Text offers game-changing perspectives, bringing a fresh approach to love, sex, and dating. You don’t need to spend one more night staring at a phone screen. It’s time to take back your love life!
Author: Wilson Rawls
Publisher: Yearling
ISBN: 0307781550
Category : Juvenile Fiction
Languages : en
Pages : 290
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Book Description
From the author of the beloved classic Where the Red Fern Grows comes a timeless adventure about a boy who discovers a tree full of monkeys. The last thing fourteen-year-old Jay Berry Lee expects to find while trekking through the Ozark Mountains of Oklahoma is a tree full of monkeys. But then Jay learns from his grandpa that the monkeys have escaped from a traveling circus, and there’s a big reward for the person who finds and returns them. His family could really use the money, so Jay sets off, determined to catch them. But by the end of the summer, Jay will have learned a lot more than he bargained for—and not just about monkeys. From the beloved author of Where the Red Fern Grows comes another memorable adventure novel filled with heart, humor, and excitement. Honors and Praise for Wilson Rawls’ Where the Red Fern Grows: A School Library Journal Top 100 Children’s Novel An NPR Must-Read for Kids Ages 9 to 14 Winner of 4 State Awards Over 7 million copies in print! “A rewarding book . . . [with] careful, precise observation, all of it rightly phrased.” —The New York Times Book Review “One of the great classics of children’s literature . . . Any child who doesn’t get to read this beloved and powerfully emotional book has missed out on an important piece of childhood for the last 40-plus years.” —Common Sense Media “An exciting tale of love and adventure you’ll never forget.” —School Library Journal
Author: Zone Creative Journals
Publisher: Independently Published
ISBN: 9781090356598
Category : Education
Languages : en
Pages : 102
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Book Description
This minimalist and classic notebook - Journal is a wonderful multi-purpose journal for sketching, jotting down thoughts, and writing notes. The notebook is made with flexible matte laminated paperback cover. Therefore, the notebook is durable to withstand any adventure. Check out the specifications for more information. If you would like to see a sample of the notebook, click on the "Look Inside" feature.
