New Technologies and Working Conditions in the Hotel, Catering and Tourism Sector

New Technologies and Working Conditions in the Hotel, Catering and Tourism Sector PDF Author: International Labour Organisation. Sectoral Activities Programme
Publisher: International Labour Organization
ISBN:
Category : Caterers and catering
Languages : en
Pages : 94

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New Technologies and Working Conditions in the Hotel, Catering and Tourism Sector

New Technologies and Working Conditions in the Hotel, Catering and Tourism Sector PDF Author: International Labour Organisation. Sectoral Activities Programme
Publisher: International Labour Organization
ISBN:
Category : Caterers and catering
Languages : en
Pages : 94

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Book Description


Official Bulletin

Official Bulletin PDF Author: International Labour Office
Publisher:
ISBN:
Category : International Labour Conference
Languages : en
Pages : 346

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Official Bulletin

Official Bulletin PDF Author:
Publisher:
ISBN:
Category : Labor laws and legislation, International
Languages : en
Pages : 764

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Service Quality Management in Hospitality, Tourism, and Leisure

Service Quality Management in Hospitality, Tourism, and Leisure PDF Author: Connie Mok
Publisher: Routledge
ISBN: 1136386637
Category : Business & Economics
Languages : en
Pages : 360

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Book Description
Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world. This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.

The Internet and Travel and Tourism Education

The Internet and Travel and Tourism Education PDF Author: Bob Mckercher
Publisher: CRC Press
ISBN: 1000946193
Category : Business & Economics
Languages : en
Pages : 205

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Book Description
Design and implement successful Web-based courses! This wide-ranging book discusses both the micro and macro aspects of using the Internet to enhance your travel and tourism curriculum. The Internet and Travel and Tourism Education offers useful insights for both novices and experienced users. With these suggestions, you can use online resources to contribute to your class objectives. The innovative teaching strategies presented in The Internet and Travel and Tourism Education will not soon become outdated. Instead of being based on fast-changing technical details, such as specific programs, the ideas are rooted in the way information is presented and absorbed. By tapping the power of the Internet, you can find more effective ways to teach the skills and facts your students need. The Internet and Travel and Tourism Education provides helpful advice and information on essential aspects of this powerful tool, including: Web-based instruction students’perceptions of Internet courses using the Web to expand content areas an Internet-based master?s degree program administrative issues managing multimedia projects The Internet and Travel and Tourism Education will help you offer the best possible education for your students and stay up-to-date in an increasingly competitive world.

Activities of the ILO, 1998-99

Activities of the ILO, 1998-99 PDF Author:
Publisher: International Labour Organization
ISBN: 9221115054
Category :
Languages : en
Pages : 154

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World of Work

World of Work PDF Author:
Publisher:
ISBN:
Category : Labor
Languages : en
Pages : 164

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Gender and Rights

Gender and Rights PDF Author: Carol Sanger
Publisher: Routledge
ISBN: 1351157701
Category : Social Science
Languages : en
Pages : 671

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Book Description
Gender and Rights presents twenty five essays by leading international scholars and advocates the relationship between rights and gender inequality. The essays are organized into six categories: rights, sources of harm and well-being, work, family, violence and political process and participation. Particular attention is paid throughout to the relationship between cultural practices and legal rights. The volume also highlights the conceptual and the political development of rights claims and rights regimes for women and sexual minorities. The essays therefore focus not only on the theoretical justifications for rights but also on the contextual complexities of their enactment, implementation, enforcement and consequences.

Innovation Systems in the Service Economy

Innovation Systems in the Service Economy PDF Author: J Stanley Metcalfe
Publisher: Springer Science & Business Media
ISBN: 1461544254
Category : Business & Economics
Languages : en
Pages : 340

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Book Description
A frequent complaint in literature is that services have been previously largely overlooked by innovation researchers and technology policy makers. Given the unarguable growth in the importance of the service sectors, increasing numbers of researchers and policy makers have taken a fresh look at service activities. Innovation Systems in the Service Economy: Measurement and Case Study Analysis presents contributions which increase the understanding of the role of services in the development of the division of labor in modern economics. This volume is devoted to the elaboration and understanding of the following two themes. First, service firms can be innovative in their own right, even though the process of innovation and the kinds of innovation may be different from those traditionally associated with manufacturing and other primary activities. Second, service firms and associated activities play an important role in the evolving division of creative labor which is constituted by modern innovative systems.

Note on the Proceedings

Note on the Proceedings PDF Author:
Publisher: International Labour Office
ISBN:
Category : Business & Economics
Languages : en
Pages : 68

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