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Author: R. David Lankes
Publisher: Springer Nature
ISBN: 3031022599
Category : Computers
Languages : en
Pages : 63
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Book Description
Let us start with a simple scenario: a man asks a woman "how high is Mount Everest?" The woman replies "29,029 feet." Nothing could be simpler. Now let us suppose that rather than standing in a room, or sitting on a bus, the man is at his desk and the woman is 300 miles away with the conversation taking place using e-mail. Still simple? Certainly--it happens every day. So why all the bother about digital (virtual, electronic, chat, etc.) reference? If the man is a pilot flying over Mount Everest, the answer matters. If you are a lawyer going to court, the identity of the woman is very important. Also, if you ever want to find the answer again, how that transaction took place matters a lot. Digital reference is a deceptively simple concept on its face: "the incorporation of human expertise into the information system." This lecture seeks to explore the question of how human expertise is incorporated into a variety of information systems, from libraries, to digital libraries, to information retrieval engines, to knowledge bases. What we learn through this endeavor, begun primarily in the library context, is that the models, methods, standards, and experiments in digital reference have wide applicability. We also catch a glimpse of an unfolding future in which ubiquitous computing makes the identification, interaction, and capture of expertise increasingly important. It is a future that is much more complex than we had anticipated. It is a future in which documents and artifacts are less important than the contexts of their creation and use. Table of Contents: Defining Reference in a Digital Age / Conversations / Digital Reference in Practice / Digital Reference an a New Future / Conclusion
Author: R. David Lankes
Publisher: Springer Nature
ISBN: 3031022599
Category : Computers
Languages : en
Pages : 63
Get Book Here
Book Description
Let us start with a simple scenario: a man asks a woman "how high is Mount Everest?" The woman replies "29,029 feet." Nothing could be simpler. Now let us suppose that rather than standing in a room, or sitting on a bus, the man is at his desk and the woman is 300 miles away with the conversation taking place using e-mail. Still simple? Certainly--it happens every day. So why all the bother about digital (virtual, electronic, chat, etc.) reference? If the man is a pilot flying over Mount Everest, the answer matters. If you are a lawyer going to court, the identity of the woman is very important. Also, if you ever want to find the answer again, how that transaction took place matters a lot. Digital reference is a deceptively simple concept on its face: "the incorporation of human expertise into the information system." This lecture seeks to explore the question of how human expertise is incorporated into a variety of information systems, from libraries, to digital libraries, to information retrieval engines, to knowledge bases. What we learn through this endeavor, begun primarily in the library context, is that the models, methods, standards, and experiments in digital reference have wide applicability. We also catch a glimpse of an unfolding future in which ubiquitous computing makes the identification, interaction, and capture of expertise increasingly important. It is a future that is much more complex than we had anticipated. It is a future in which documents and artifacts are less important than the contexts of their creation and use. Table of Contents: Defining Reference in a Digital Age / Conversations / Digital Reference in Practice / Digital Reference an a New Future / Conclusion
Author: S. R. Ranganathan
Publisher: Ess Ess Publication
ISBN: 9788170004660
Category : Readers' advisory services
Languages : en
Pages : 0
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Book Description
"Works of Dr. Shiyali Ramamrita Ranganathan (S.R. Ranganathan) need no introduction. They are renowned not because they cover certain facet of library and information science, but because they have been written by the father of library science in india, Dr. Ranganathan. These library science classics have been reprinted to make Dr. Ranganathan's work available to the current generation of librarians and for those to come."
Author: Wan Ab Kadir Wan Dollah
Publisher: The University of Malaya Press
ISBN: 9831009797
Category : Computers
Languages : en
Pages : 172
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Book Description
Digital Reference Services in Academic Libraries presents the background of DRS, evolution of DRS, the concept of DRS, emerging models of DRS, benefits and limitation of DRS, personalized services, trends and challenges, technological developments, evaluation and guidelines, effectiveness and DRS in academic libraries. The case study examined the existing status of digital reference services (DRS) in four selected public academic libraries in Malaysia. Focused is given on the awareness, usage, users’ perception, users’ satisfaction, library’s performance, and looked at the perceived needs, issues and problems faced by librarians and students. The study is important to determine how academic librarians are exploiting the latest information and communication technologies to improve reference service operations. Recommendations are made on the need for the implementation of synchronous DRS, enhancing the role of DRS, marketing and promotion, staff training, user education programmes and cooperation. The main contribution of this book is the assessment of effectiveness of DRS in academic libraries in Malaysia, the identification of perceived needs, issues and problems and suggestions on the areas of improvement in the use of DRS. In the process, a conceptual model for the effectiveness of the implementation of DRS in academic libraries in Malaysia is presented. The author also proposes directions for future research in the area of DRS.
Author: Kay Ann Cassell
Publisher: American Library Association
ISBN: 1555708595
Category : Language Arts & Disciplines
Languages : en
Pages : 532
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Book Description
Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.
Author: Theng, Yin-Leng
Publisher: IGI Global
ISBN: 1599048809
Category : Business & Economics
Languages : en
Pages : 689
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Book Description
"This book is an in-depth collection aimed at developers and scholars of research articles from the expanding field of digital libraries"--Provided by publisher.
Author: Gary Marchionini
Publisher: Springer Nature
ISBN: 3031022734
Category : Computers
Languages : en
Pages : 91
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Book Description
Information is essential to all human activity, and information in electronic form both amplifies and augments human information interactions. This lecture surveys some of the different classical meanings of information, focuses on the ways that electronic technologies are affecting how we think about these senses of information, and introduces an emerging sense of information that has implications for how we work, play, and interact with others. The evolutions of computers and electronic networks and people's uses and adaptations of these tools manifesting a dynamic space called cyberspace. Our traces of activity in cyberspace give rise to a new sense of information as instantaneous identity states that I term proflection of self. Proflections of self influence how others act toward us. Four classical senses of information are described as context for this new form of information. The four senses selected for inclusion here are the following: thought and memory, communication process, artifact, and energy. Human mental activity and state (thought and memory) have neurological, cognitive, and affective facets.The act of informing (communication process) is considered from the perspective of human intentionality and technical developments that have dramatically amplified human communication capabilities. Information artifacts comprise a common sense of information that gives rise to a variety of information industries. Energy is the most general sense of information and is considered from the point of view of physical, mental, and social state change. This sense includes information theory as a measurable reduction in uncertainty. This lecture emphasizes how electronic representations have blurred media boundaries and added computational behaviors that yield new forms of information interaction, which, in turn, are stored, aggregated, and mined to create profiles that represent our cyber identities. Table of Contents: The Many Meanings of Information / Information as Thought and Memory / Information as Communication Process / Information as Artifact / Information as Energy / Information as Identity in Cyberspace: The Fifth Voice / Conclusion and Directions
Author: Nripendra P. Rana
Publisher: Springer Nature
ISBN: 3030243745
Category : Business & Economics
Languages : en
Pages : 337
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Book Description
This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing.
Author: Stacey Kimmel
Publisher: CRC Press
ISBN: 9780789020451
Category : Language Arts & Disciplines
Languages : en
Pages : 214
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Book Description
A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library settings and discusses the issues, trends, and practices involved in offering this kind of service. The chapters go beyond descriptions of services to offer practical advice and suggestions for product selection, policy setting, technical support, collaborative efforts, staffing, training, marketing, budgeting, evaluation, and administration. Case studies, relevant Web sites, and vendor information are included. An ample selection of tables, figures, and illustrations makes important information easy to access and understand. From the editors: “The purpose of this book is to describe the state of the art in virtual reference services, by which we mean real-time, interactive reference service with a librarian, offered online via chat or videoconferencing. Significant players in virtual reference services have prepared chapters for this book. Some of these address virtual reference as a service trend. Others describe services in a variety of settings, including public, academic, and special libraries. Some focus on one aspect of virtual reference, such as statistics/evaluation, policy setting, or the reference interaction. Our intent is to provide an opportunity for reflection on the impact of virtual reference services on librarians, clients, and libraries, as well as to offer a glimpse of the future.” Virtual Reference Services: Issues and Trends addresses topics that will help institutions and VR professionals provide more effective services. Chapters focus on: the principles and concepts of continuous quality improvement (CQI) for virtual reference, such as the Kano Model of user satisfaction—and how it can help libraries improve their VR services a case study of the adoption of VR service at the Suffolk Cooperative Library System in New York, with emphasis on the benefits of maintaining a user-centered perspective to help inform decisions about procedures and services staff selection, structuring the work environment, scheduling, and other VR issues at a large university library collaborative VR services in the state of New Jersey and the development of the “Q and A NJ” initiative and the experiences of two participating public libraries the development and testing of innnovative software developed through a partnership with a high tech company statewide and regional VR collaboration in Florida, with a comprehensive and detailed overview of that state's VR initiatives post-implementation issues such as high call volume, difficult users, training and quality assessment, and service improvement a report from a medical/dental library participating in a multitype library collaborative VR service—with insights on budgeting, training, administration/coordination, morale, marketing, user reaction, and how a health sciences library contributes to (and benefits from) this kind of initiative VR services at The Boeing Corporation a model and framework for collecting and making use of statistical data in a VR service, with AskERIC's implementation as an example the nature of the user-librarian VR interaction, with an insightful analysis of chat transcripts from Carnegie Mellon University how users interact with various services offered on library Web pages, with an illuminating comparison of the use of the library Web site search tool at Southern Illinois University-Carbondale vs. the use of the VR service available on that site
Author: Zhicai Zhong
Publisher: Springer Science & Business Media
ISBN: 1447148444
Category : Technology & Engineering
Languages : en
Pages : 794
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Book Description
Information engineering and applications is the field of study concerned with constructing information computing, intelligent systems, mathematical models, numerical solution techniques, and using computers and other electronic devices to analyze and solve natural scientific, social scientific and engineering problems. Information engineering is an important underpinning for techniques used in information and computational science and there are many unresolved problems worth studying. The Proceedings of the 2nd International Conference on Information Engineering and Applications (IEA 2012), which was held in Chongqing, China, from October 26-28, 2012, discusses the most innovative research and developments including technical challenges and social, legal, political, and economic issues. A forum for engineers and scientists in academia, industry, and government, the Proceedings of the 2nd International Conference on Information Engineering and Applications presents ideas, results, works in progress, and experience in all aspects of information engineering and applications.
Author: Rao Shen
Publisher: Springer Nature
ISBN: 3031022831
Category : Computers
Languages : en
Pages : 88
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Book Description
This is the second book based on the 5S (Societies, Scenarios, Spaces, Structures, Streams) approach to digital libraries (DLs). Leveraging the first volume, on Theoretical Foundations, we focus on the key issues of evaluation and integration. These cross-cutting issues serve as a bridge for those interested in DLs, connecting the introduction and formal discussion in the first book, with the coverage of key technologies in the third book, and of illustrative applications in the fourth book. These two topics have central importance in the DL field, allowing it to be treated scientifically as well as practically. In the scholarly world, we only really understand something if we know how to measure and evaluate it. In the Internet era of distributed information systems, we only can be practical at scale if we integrate across both systems and their associated content. Evaluation of DLs must take place atmultiple levels,so we can address the different entities and their associated measures. Thus, for digital objects, we assess accessibility, pertinence, preservability, relevance, significance, similarity, and timeliness. Other measures are specific to higher-level constructs like metadata, collections, catalogs, repositories, and services.We tie these together through a case study of the 5SQual tool, which we designed and implemented to perform an automatic quantitative evaluation of DLs. Thus, across the Information Life Cycle, we describe metrics and software useful to assess the quality of DLs, and demonstrate utility with regard to representative application areas: archaeology and education. Though integration has been a challenge since the earliest work on DLs, we provide the first comprehensive 5S-based formal description of the DL integration problem, cast in the context of related work. Since archaeology is a fundamentally distributed enterprise, we describe ETANADL, for integrating Near Eastern Archeology sites and information. Thus, we show how 5S-based modeling can lead to integrated services and content. While the first book adopts a minimalist and formal approach to DLs, and provides a systematic and functional method to design and implement DL exploring services, here we broaden to practical DLs with richer metamodels, demonstrating the power of 5S for integration and evaluation.
