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Author: Blake Morgan
Publisher: HarperCollins Leadership
ISBN: 1400213649
Category : Business & Economics
Languages : en
Pages : 225
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Book Description
With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today! Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective. The Customer of the Future explains how today's customers are already demanding frictionless, personalized, on-demand experiences from their products and services, and companies that don't adapt to these new expectations won't last. This book prepares your organization for these increasing demands by helping you do the following: Learn the ten defining strategies for a customer experience-focused company. Implement new techniques to shift the entire company from being product-focused to being customer-focused. Gain insights through case studies and examples on how the world's most innovative companies are offering new and compelling customer experiences. Tomorrow's customers will insist on experiences that make their lives significantly easier and better. Craft a leadership development and culture plan to create lasting change at your organization!
Author: Blake Morgan
Publisher: HarperCollins Leadership
ISBN: 1400213649
Category : Business & Economics
Languages : en
Pages : 225
Get Book Here
Book Description
With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today! Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective. The Customer of the Future explains how today's customers are already demanding frictionless, personalized, on-demand experiences from their products and services, and companies that don't adapt to these new expectations won't last. This book prepares your organization for these increasing demands by helping you do the following: Learn the ten defining strategies for a customer experience-focused company. Implement new techniques to shift the entire company from being product-focused to being customer-focused. Gain insights through case studies and examples on how the world's most innovative companies are offering new and compelling customer experiences. Tomorrow's customers will insist on experiences that make their lives significantly easier and better. Craft a leadership development and culture plan to create lasting change at your organization!
Author: Morgan L. Busse
Publisher: Enclave Escape
ISBN: 9781621841876
Category :
Languages : en
Pages : 304
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Book Description
What's lurking in the Mist is the least of their worries... In a world where humanity lives in the sky to escape a deadly mist below, Cass's only goal is survival. That is, until she finds a job on the airship Daedalus as a diver. Now she explores ruined cities, looking for treasure and people's lost heirlooms until a young man hires her to find the impossible: a way to eradicate the Mist. Theodore Winchester is a member of one of the Five Families that rule the skies. Following in his father's footsteps, he searches for the source of the Mist and hopes to stop the purges used to control overpopulation. But what he finds are horrifying secrets and lethal ambition. If he continues his quest, it could mean his own death. The Mist is rising and soon the world will be enveloped in its deadly embrace, turning what's left of humanity into the undead.
Author: Morgan Snyder
Publisher: Thomas Nelson
ISBN: 0785232125
Category : Religion
Languages : en
Pages : 241
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Book Description
What does power and responsibility look like for Christian men in our world today? Becoming a King offers men a guide to becoming one to whom God can entrust his kingdom. Journey with Morgan Snyder as he walks alongside men (and the women who love and encourage them) to rediscover the path of inner transformation. Becoming a King is an invitation into a radical reconstruction of much of what we’ve come to believe about God, masculinity, and the meaning of life. Curated and distilled over more than two decades and drawn from the lives of more than seventy-five men, Morgan shares his discovery of an ancient and reliable path to restoring and becoming the kind of man who can wield power for good. With examples from the lives of the great heroes of faith as well as wise men from Morgan’s own life, break through doubt and discover the power of restoration. In Becoming a King, you will: Reconstruct your understanding of masculinity and who God truly intended you to be Learn to become a man of unshakable strength and courage Reclaim your identity, integrity, and purpose Traveling this path isn’t easy. But the heroic journey detailed within the pages of Becoming a King leads to real life—to men becoming as solid and mighty as oak trees, teeming with strength and courage to bring healing to a hurting world; and to sons, husbands, brothers, and friends becoming the kind of kings to whom God can entrust his kingdom.
Author: Charles R. Geisst
Publisher: John Wiley & Sons
ISBN: 0471480851
Category : Business & Economics
Languages : en
Pages : 354
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Book Description
DEALS OF THE CENTURY Throughout history, mergers and acquisitions have been the major game played on Wall Street. These deals have had far-reaching effects, on the worlds of finance and industry - more than most commentators or financiers are publicly willing to admit. Deals of the Century captures this dynamic moment in history by taking an in-depth look at the most notable merger and acquisition deals of the twentieth of Carnegie Steel in 1901 to the creation of the former AOL Time Warner, renowned business historian and bestselling author Charles Geisst traces the deals that have had the most dramatic impact on the worlds of both finance and industry over the past century. Decade by decade, you'll be introduced to the personalities behind each event, as industries are built, dismantled, and reorganized by "professionals" driven mainly by the profits extracted from the deals themselves. Engaging and informative, Deals of the Century paints an exciting portrait of the incredible M&A journey and illustrates how many of these deals changed the face of business, creating a modern capitalist society that continues to grow.
Author: Brenda Bellingham
Publisher: Formac Publishing Company
ISBN: 9780887806643
Category : Juvenile Nonfiction
Languages : en
Pages : 68
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Book Description
When Lilly gives her best friend a braclet, her best wishes for her friend become a nightmare of rumours.
Author: Birgitta Berghammar
Publisher: Birgitta Berghammar
ISBN:
Category : Family & Relationships
Languages : en
Pages : 304
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Book Description
Deadly Intrigues Meet the Midmoor family and take part in all the intrigues, inside and around the castle walls, before and after the First World War. This book is about deadly intrigues and about the power at Midmoor Castle. It is also about getting more money, collateral, jewelry, and everything else, which can make life easier in the corridors of power where corruption is rampant. A found glass jar with Cyanide will also have meaning in the course of events within this story. This book is also about standing up in the world and taking part in the circle of politics and power that reigns at Midmoor Castle.
Author: Phoebe Morgan
Publisher: HarperCollins
ISBN: 0063144808
Category : Fiction
Languages : en
Pages : 304
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Book Description
In the vein of Lucy Foley and Ruth Ware, a deliciously wicked and atmospheric thriller about a group of old friends who plan to reconnect on an African safari vacation, but soon learn that their wild pasts have finally caught up with them. “A wonderfully atmospheric thriller of secrets, lies and betrayals . . . a heart-stopping rollercoaster of a read.” —B.A. Paris, author of Behind Closed Doors FOUR FRIENDS. A LUXURY RETREAT. IT’S GOING TO BE MURDER. It’s been years since Grace, Felicity, Alice, and Hannah were together. The “Wild Girls,” as they were once called, are no longer so wild. Alice is a teacher. Hannah has a new baby. Grace is a homebody. Only Felicity seems to have retained her former spark. Then Felicity invites them all on the weekend of a lifetime—a birthday bash in Botswana. It will be a chance to have fun and rekindle their once bomb-proof friendship… and finally put that one horrible night, all those years ago, behind them for good. But soon after arriving at the luxury safari lodge, a feeling of unease settles over them. There’s no sign of the party that was promised. There’s no phone signal. They are on their own… and things start to go very, very wrong. A fresh approach to the classic locked-room mystery, The Wild Girls is sure to appeal to fans of Ruth Ware and Lucy Foley.
Author: Morgan Parker
Publisher: Delacorte Press
ISBN: 0525707522
Category : Young Adult Fiction
Languages : en
Pages : 336
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Book Description
"Unflinchingly irreverent, laugh-out-loud funny, and heartbreakingly honest." —Elizabeth Acevedo, National Book Award winner and New York Times bestselling author of The Poet X In the vein of powerful reads like The Hate U Give and The Poet X, comes poet Morgan Parker's pitch-perfect novel about a black teenage girl searching for her identity when the world around her views her depression as a lack of faith and blackness as something to be politely ignored. Trapped in sunny, stifling, small-town suburbia, seventeen-year-old Morgan knows why she's in therapy. She can't count the number of times she's been the only non-white person at the sleepover, been teased for her "weird" outfits, and been told she's not "really" black. Also, she's spent most of her summer crying in bed. So there's that, too. Lately, it feels like the whole world is listening to the same terrible track on repeat--and it's telling them how to feel, who to vote for, what to believe. Morgan wonders, when can she turn this song off and begin living for herself? Loosely based on her own teenage life and diaries, this incredible debut by award-winning poet Morgan Parker will make readers stand up and cheer for a girl brave enough to live life on her own terms--and for themselves. "Morgan Parker put THIS song on--and I hope it never turns off." —Nic Stone, New York Times bestselling author of Dear Martin and Odd One Out “A triumphant first impression in the YA space.” —Entertainment Weekly “An incredibly heartfelt, deep story about a girl's coming of age.” —Refinery29
Author: Morgan Matson
Publisher: Simon and Schuster
ISBN: 1442435003
Category : Juvenile Nonfiction
Languages : en
Pages : 464
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Book Description
Quiet Emily's sociable and daring best friend, Sloane, has disappeared leaving nothing but a random list of bizarre tasks for her to complete. But with unexpected help from popular classmate Frank Porter, Emily gives them a tryNand has the most unexpected summer ever.
Author: Robert Morgan
Publisher: Algonquin Books
ISBN: 1616201762
Category : Fiction
Languages : en
Pages : 369
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Book Description
A New York Times Bestseller & Oprah's Book Club Pick Young Julie Harmon works “hard as a man,” they say, so hard that at times she’s not sure she can stop. People depend on her to slaughter the hogs and nurse the dying. People are weak, and there is so much to do. At just seventeen she marries and moves down into the valley of Gap Creek, where perhaps life will be better. But Julie and Hank’s new life in the valley, in the last years of the nineteenth century, is more complicated than the couple ever imagined. Sometimes it’s hard to tell what to fear most—the fires and floods or the flesh-and-blood grifters, drunks, and busybodies who insinuate themselves into their new life. To survive, they must find out whether love can keep chaos and madness at bay. Their struggles with nature, with work, with the changing century, and with the disappointments and triumphs of their union make Gap Creek a timeless story of a marriage.
