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Author: Jack Mitchell
Publisher: Hachette Books
ISBN: 1401398049
Category : Business & Economics
Languages : en
Pages : 312
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Book Description
Revised and updated for the first time since original publication! Here is the 200,000-copy staple, praised by Warren Buffett as "a gem ... I wish everyone at Berkshire would follow [Jack Mitchell's] advice--we would own the world." If you want to put your arms around your business and bottom line, you'll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers. The only way to stay in business is to have customers; the only way to increase your profit is to attract more customer visits by providing exceptional customer service. It's that simple says Jack Mitchell. Hug Your Customers shares the hands-on practical philosophy that has allowed Mitchell and his Family of Stores to thrive and excel in today's challenging retail marketplace. Filled with accessible advice, personal case studies and tips any businessperson can use, Hug Your Customers is an energizing blueprint for customer and employee retention, increased per capita spending, and groundbreaking success.
Author: Jack Mitchell
Publisher: Hachette Books
ISBN: 1401398049
Category : Business & Economics
Languages : en
Pages : 312
Get Book Here
Book Description
Revised and updated for the first time since original publication! Here is the 200,000-copy staple, praised by Warren Buffett as "a gem ... I wish everyone at Berkshire would follow [Jack Mitchell's] advice--we would own the world." If you want to put your arms around your business and bottom line, you'll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers. The only way to stay in business is to have customers; the only way to increase your profit is to attract more customer visits by providing exceptional customer service. It's that simple says Jack Mitchell. Hug Your Customers shares the hands-on practical philosophy that has allowed Mitchell and his Family of Stores to thrive and excel in today's challenging retail marketplace. Filled with accessible advice, personal case studies and tips any businessperson can use, Hug Your Customers is an energizing blueprint for customer and employee retention, increased per capita spending, and groundbreaking success.
Author: Holly Whitaker
Publisher: Dial Press
ISBN: 1984825062
Category : Self-Help
Languages : en
Pages : 384
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Book Description
NEW YORK TIMES BESTSELLER • “An unflinching examination of how our drinking culture hurts women and a gorgeous memoir of how one woman healed herself.”—Glennon Doyle, #1 New York Times bestselling author of Untamed “You don’t know how much you need this book, or maybe you do. Either way, it will save your life.”—Melissa Hartwig Urban, Whole30 co-founder and CEO The founder of the first female-focused recovery program offers a groundbreaking look at alcohol and a radical new path to sobriety. We live in a world obsessed with drinking. We drink at baby showers and work events, brunch and book club, graduations and funerals. Yet no one ever questions alcohol’s ubiquity—in fact, the only thing ever questioned is why someone doesn’t drink. It is a qualifier for belonging and if you don’t imbibe, you are considered an anomaly. As a society, we are obsessed with health and wellness, yet we uphold alcohol as some kind of magic elixir, though it is anything but. When Holly Whitaker decided to seek help after one too many benders, she embarked on a journey that led not only to her own sobriety, but revealed the insidious role alcohol plays in our society and in the lives of women in particular. What’s more, she could not ignore the ways that alcohol companies were targeting women, just as the tobacco industry had successfully done generations before. Fueled by her own emerging feminism, she also realized that the predominant systems of recovery are archaic, patriarchal, and ineffective for the unique needs of women and other historically oppressed people—who don’t need to lose their egos and surrender to a male concept of God, as the tenets of Alcoholics Anonymous state, but who need to cultivate a deeper understanding of their own identities and take control of their lives. When Holly found an alternate way out of her own addiction, she felt a calling to create a sober community with resources for anyone questioning their relationship with drinking, so that they might find their way as well. Her resultant feminine-centric recovery program focuses on getting at the root causes that lead people to overindulge and provides the tools necessary to break the cycle of addiction, showing us what is possible when we remove alcohol and destroy our belief system around it. Written in a relatable voice that is honest and witty, Quit Like a Woman is at once a groundbreaking look at drinking culture and a road map to cutting out alcohol in order to live our best lives without the crutch of intoxication. You will never look at drinking the same way again.
Author: Jackie Buckle
Publisher: BoD – Books on Demand
ISBN: 0718895452
Category : Pets
Languages : en
Pages : 122
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Book Description
Around the world there are thousands of pet statues and memorials with fascinating stories behind them. Some reveal insights into our social history, such as the little brown dog in Battersea that was a focus of suffragette riots. Others have wonderfully quirky origins, like the twenty-three cats of York: sculptures added to buildings designed by a cat-loving architect. Many more reveal tales of courage, loyalty, myth, and legend. From Egyptian cat goddesses and the heroic dogs of war, to search-and-rescue canines on 9/11 and Tombili the Turkish moggy who became an Internet sensation, this book brings together a selection of the most surprising, amusing and illuminating stories, complete with dozens of full-colour photographs. Anyone with an appreciation of pets, the varied roles they play in our lives, and the ways in which our relationships with them have evolved over time, should find much of interest in this book. Should you spot some pet statues or memorials of your own, please do let the author know via the book’s website: www.monumentaltales.org.uk.
Author: Barbara A. Falletta
Publisher: AuthorHouse
ISBN:
Category : Fiction
Languages : en
Pages : 110
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Book Description
Monumental Decisions is a fictional narrative based on factual events from American history. Beginning in the final days of the American Civil War, the drama chronicles the lives of two Southern American families and their descendants. One is a product of early European migration, and the other is rooted in slavery. Throughout the narrative, the characters are forced to encounter prevailing attitudes, beliefs, and prejudices, as well as the evolution of the American family. As time passes, issues that fueled the Civil War come back to haunt the two families. Confederate monuments built for public spaces remain a constant reminder of the conflict that divided the country. Events that occur in the lives of the characters and the decisions they make in their wake begin to threaten their very survival. Well over a century after the end of the Civil War, the controversy over the display of Confederate monuments among the general public escalates into violence and even murder.
Author: Al Bruno
Publisher: WestBow Press
ISBN: 1490877207
Category : Religion
Languages : en
Pages : 219
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Book Description
In a nation that is more inclined to accept the existence of a seven-foot hominoid walking about the forests of North America and a dinosaur inhabiting the Loch Ness over the existence of God, I often ask myself, Is there really any hope for our salvation? Should God even bother to save us? What have we done for Him except caused innumerable headaches? The topics covered in this book vary from God being removed from schools to the systematic degradation of the nuclear family. Although every chapter could easily merit its own publication, the discussions provide the audience with a holistic overview of societal dilemmas. At times the language may appear abrasive, but to write it otherwise would be baking bread without the yeast. I want this book to become a conversation between the reader and his or her conscience or spirituality. Hopefully, once this is established, the reader will be inclined to pick up a Bible and simply read. Its how I started; its how most people begin their journey toward Christ.
Author: JediTab Hephzibah
Publisher: Lulu.com
ISBN: 1257838393
Category : Fiction
Languages : en
Pages : 256
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Book Description
This is a story of couples facing the challenges of building and sustaining relationships. Each couple faces a different set of difficult circumstances, temptations and suspicions. One marriage is put to the test when an unplanned pregnancy occurs. Another has been split apart with a wedge of infidelity driven by old resentment. Old lovers re-unite and face the truth of how much they have both changed. They wonder if they have outgrown nostalgic hopes of everlasting love. An envious seductress and suspicious activities are the refining fire of these relationships. Who will come out more pure and who will be consumed by it all?
Author: Robert A. Alper
Publisher: David Crumm Media LLC
ISBN: 1939880890
Category : Body, Mind & Spirit
Languages : en
Pages : 264
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Book Description
Life Doesn’t Get Any Better Than This is a collection of true and moving stories, from tales of fatherhood (‘The Glance’) to a touching recount of the way small gestures lodge themselves in your heart (‘Old Lovers’). “It is hard to choose a single story in this collection and to say: ‘This is the best,’ or ‘this is the one that you really have to read,’” writes Rabbi Jack Riemer, co-founder of the National Rabbinic Network, “Almost all of them pull at my sleeve and say: ‘You’re not going to talk about me?”
Author: Frawley Becker
Publisher: Scarecrow Press
ISBN: 9780810851573
Category : Biography & Autobiography
Languages : en
Pages : 268
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Book Description
Becker reminiscences about his work on the sets and in the dressing rooms of Hollywood personalities, providing glimpses into the private lives of a stellar array of actors and actresses. Besides these and other stars, Becker also discloses fascinating details of working with world-famous directors John Huston, William Wyler, Nicholas Ray, Anatole Litvak, René Clément, and Vittorio de Sica.
Author: Jeff Alt
Publisher: Beaufort Books
ISBN: 0825307155
Category : Juvenile Fiction
Languages : en
Pages : 135
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Book Description
Tommy "Bubba Jones" and his sister Jenny "Hug-a-Bug" learn more about the Great Smoky Mountain National Park than they ever thought they would when Papa Lewis lets them in on a family secret: The family has legendary time traveling skills! With these abilities, Bubba Jones and Hug-a-Bug travel back in time and meet the park’s founders, its earliest settlers, native Cherokee Indians, wild animals, extinct creatures, and what the park was like millions of years ago. With this time traveling ability also comes a family mystery, but the only person who can help solve the mystery is a long lost relative who lives somewhere in the park. Explore the Smokies with Bubba Jones and family in a whole new way.
Author: Jeff Burlingame
Publisher: Enslow Publishing, LLC
ISBN: 1622852079
Category : Juvenile Nonfiction
Languages : en
Pages : 50
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Book Description
With a childhood that was made up of no father, being beat up by schoolmates, and dropping out of high school, no one expected much from Eminem, but in that same childhood, Eminem would find an escape from it all through hip-hop music. Not only does this hip-hop biography stress his struggles coming up, but it highlights how Eminem has become one of the most successful hip-hop stars of all-time.
