Author: Nancy Stevenson
Publisher: For Dummies
ISBN: 9780764507175
Category : Computers
Languages : en
Pages : 228
Book Description
This easy-to-read reference helps you harness the power of the project management capabilities of Microsoft Project 2000. No-fluff instructions and tips show you to create a plan, build tasks, and outline stages in your plan. Discover to use the vast menu of features in Microsoft Project 2000: scheduling, reporting, resource allocation, workflow management, and project tracking. You can even plan your deadlines depending on constraining events or costs. With this handy guide at your side, you can come in under budget and in plenty of time.
Microsoft Project 2000 For Dummies Quick Reference
Author: Nancy Stevenson
Publisher: For Dummies
ISBN: 9780764507175
Category : Computers
Languages : en
Pages : 228
Book Description
This easy-to-read reference helps you harness the power of the project management capabilities of Microsoft Project 2000. No-fluff instructions and tips show you to create a plan, build tasks, and outline stages in your plan. Discover to use the vast menu of features in Microsoft Project 2000: scheduling, reporting, resource allocation, workflow management, and project tracking. You can even plan your deadlines depending on constraining events or costs. With this handy guide at your side, you can come in under budget and in plenty of time.
Publisher: For Dummies
ISBN: 9780764507175
Category : Computers
Languages : en
Pages : 228
Book Description
This easy-to-read reference helps you harness the power of the project management capabilities of Microsoft Project 2000. No-fluff instructions and tips show you to create a plan, build tasks, and outline stages in your plan. Discover to use the vast menu of features in Microsoft Project 2000: scheduling, reporting, resource allocation, workflow management, and project tracking. You can even plan your deadlines depending on constraining events or costs. With this handy guide at your side, you can come in under budget and in plenty of time.
Microsoft Project 2002 For Dummies
Author: Nancy Stevenson
Publisher: For Dummies
ISBN: 9780764516283
Category : Computers
Languages : en
Pages : 340
Book Description
Get expert tips on using Project to keep all your projects on track Make the most of Project to manage people, time, and money Microsoft Project is a powerful tool for planning and managing projects. But where do you begin? Don't worry! Filled with plain-English explanations and practical tips, this friendly guide shows you how to put Project to work right away. You'll discover how to define tasks, allocate resources, manage costs, track progress, communicate information - and deliver results on time and within budget. The Dummies Way Explanations in plain English "Get in, get out" information Icons and other navigational aids Tear-out cheat sheet Top ten lists A dash of humor and fun Get smart! @www.dummies.com Find listings of all our books Create your own personalized book with Hungry Minds a la Carte Sign up for daily eTips at www.dummiesdaily.com
Publisher: For Dummies
ISBN: 9780764516283
Category : Computers
Languages : en
Pages : 340
Book Description
Get expert tips on using Project to keep all your projects on track Make the most of Project to manage people, time, and money Microsoft Project is a powerful tool for planning and managing projects. But where do you begin? Don't worry! Filled with plain-English explanations and practical tips, this friendly guide shows you how to put Project to work right away. You'll discover how to define tasks, allocate resources, manage costs, track progress, communicate information - and deliver results on time and within budget. The Dummies Way Explanations in plain English "Get in, get out" information Icons and other navigational aids Tear-out cheat sheet Top ten lists A dash of humor and fun Get smart! @www.dummies.com Find listings of all our books Create your own personalized book with Hungry Minds a la Carte Sign up for daily eTips at www.dummiesdaily.com
Microsoft Project 2019 For Dummies
Author: Cynthia Snyder Dionisio
Publisher: John Wiley & Sons
ISBN: 111956509X
Category : Computers
Languages : en
Pages : 356
Book Description
Keep projects on track Microsoft Project 2019 is a powerhouse project management, portfolio management, and resource management tool. Whether you’re a full-time project manager or manage projects as part of a larger set of duties, Microsoft Project 2019 For Dummies will get you thinking and operating at the level of a project management guru. Written by a noted project management pro, this book covers the ins and outs of Microsoft Project. Throughout the book, you’ll find project management best practices and tips for keeping any project on schedule and under budget. Reference the full set of Microsoft Project 2019 features Learn to think like a project management professional Get into the nuts and bolts of Project for better productivity Create a task schedule that keeps a project moving Identify the golden rules that keep projects on track With Microsoft Project 2019 For Dummies, you’ll soon get a grip on all the powerful features of this popular project management software. No matter your level of training or experience, this book will show you how improve your project management with Microsoft Project 2019.
Publisher: John Wiley & Sons
ISBN: 111956509X
Category : Computers
Languages : en
Pages : 356
Book Description
Keep projects on track Microsoft Project 2019 is a powerhouse project management, portfolio management, and resource management tool. Whether you’re a full-time project manager or manage projects as part of a larger set of duties, Microsoft Project 2019 For Dummies will get you thinking and operating at the level of a project management guru. Written by a noted project management pro, this book covers the ins and outs of Microsoft Project. Throughout the book, you’ll find project management best practices and tips for keeping any project on schedule and under budget. Reference the full set of Microsoft Project 2019 features Learn to think like a project management professional Get into the nuts and bolts of Project for better productivity Create a task schedule that keeps a project moving Identify the golden rules that keep projects on track With Microsoft Project 2019 For Dummies, you’ll soon get a grip on all the powerful features of this popular project management software. No matter your level of training or experience, this book will show you how improve your project management with Microsoft Project 2019.
FrontPage 2000 For Dummies
Author: Asha Dornfest
Publisher: For Dummies
ISBN: 9780764504235
Category : Computers
Languages : en
Pages : 410
Book Description
A few years ago, geeks, academics, and soda-fueled computer jocks populated the Internet. Today, everyone – from CEOs to seventh-grade students to weekend technology fiends – wants to get online. And people don’t just want to surf. They each want to carve out a unique personal space: They want a Web site. Until recently, only the technically gifted and artistically inclined attempted to publish sites on the Web. Not anymore. FrontPage 2000 brings new ease to Web publishing. Without any knowledge of HTML (the language used to create Web pages), you can use FrontPage to build and manage a beautiful and sophisticated Web site, complete with exciting effects you see on those other sites. FrontPage 2000 For Dummies introduces you to the ins and outs of online design, while sharing expert insight into ways to Tweak your text Make things happen with hyperlinks Add pictures and graphics to your pages Create an image map Work with themes Launch your page into the big, wide Internet world Whether you're a beginner building your first family Web page or a professional designer looking to polish certain aspects of your site, FrontPage 2000 For Dummies will put you in the driver's seat in a race through cyberspace. Expect to discover how to Create Web pages that incorporate text, graphics, hyperlinks, image maps, tables, and multimedia. Add creative fonts, lists, symbols, borders and shading, comments, and user forms to your Web pages. Take advantage of FrontPage 2000's integration with Office 2000. Maintain and update your Web site using FrontPage 2000. Use all the features of FrontPage to keep your site looking and feeling brand-spanking fresh and new. With so many people jumping on the Web publishing bandwagon, you can easily feel like you’ve been left in the dust. If you’re edging your way into the Internet Age (or being dragged in, kicking and screaming, by your employer or your kids), you’re in for a pleasant surprise: Creating your own Web site with FrontPage 2000 is easy and fun with FrontPage 2000 For Dummies.
Publisher: For Dummies
ISBN: 9780764504235
Category : Computers
Languages : en
Pages : 410
Book Description
A few years ago, geeks, academics, and soda-fueled computer jocks populated the Internet. Today, everyone – from CEOs to seventh-grade students to weekend technology fiends – wants to get online. And people don’t just want to surf. They each want to carve out a unique personal space: They want a Web site. Until recently, only the technically gifted and artistically inclined attempted to publish sites on the Web. Not anymore. FrontPage 2000 brings new ease to Web publishing. Without any knowledge of HTML (the language used to create Web pages), you can use FrontPage to build and manage a beautiful and sophisticated Web site, complete with exciting effects you see on those other sites. FrontPage 2000 For Dummies introduces you to the ins and outs of online design, while sharing expert insight into ways to Tweak your text Make things happen with hyperlinks Add pictures and graphics to your pages Create an image map Work with themes Launch your page into the big, wide Internet world Whether you're a beginner building your first family Web page or a professional designer looking to polish certain aspects of your site, FrontPage 2000 For Dummies will put you in the driver's seat in a race through cyberspace. Expect to discover how to Create Web pages that incorporate text, graphics, hyperlinks, image maps, tables, and multimedia. Add creative fonts, lists, symbols, borders and shading, comments, and user forms to your Web pages. Take advantage of FrontPage 2000's integration with Office 2000. Maintain and update your Web site using FrontPage 2000. Use all the features of FrontPage to keep your site looking and feeling brand-spanking fresh and new. With so many people jumping on the Web publishing bandwagon, you can easily feel like you’ve been left in the dust. If you’re edging your way into the Internet Age (or being dragged in, kicking and screaming, by your employer or your kids), you’re in for a pleasant surprise: Creating your own Web site with FrontPage 2000 is easy and fun with FrontPage 2000 For Dummies.
Database Development For Dummies
Author: Allen G. Taylor
Publisher: John Wiley & Sons
ISBN: 1118085256
Category : Computers
Languages : en
Pages : 374
Book Description
Powerful, low-cost database development tools make it possible for virtually anybody to create their own database—and this hands-on guide makes it fun and easy Databases permeate every nook and cranny of our highly connected, information-intensive world, from ATMs to personal finance, online shopping, and networked information management. Databases have become so integral to the business environment that, nowadays, it's next to impossible to stay competitive without the assistance of some sort of database technology—no matter what type or size of business you run. But developing your own database can be tricky. Whether you want to keep records for a small business or run a large e-commerce website, developing the right database system can be a major challenge. Which is where Database Development For Dummies comes in. From data modeling methods and development tools to Internet accessibility and security, this comprehensive guide shows you, step-by-step and with illustrations, everything you need to know about building a custom system from the ground up. You'll learn to: Model data accurately Design a reliable functional database Deliver robust relational databases on time and on budget Build a user-friendly database application Put your database on the Web The book acquaints you with the most popular data modeling methods and shows you how to systematically design and develop a system incorporating a database and one or more applications that operate on it. Here's more of what you'll discover in the book: Database architecture and how it has evolved How database technology affects everyday life A structured approach to database development How to create an appropriate data model How to develop a reliable relational design The complexities that you're likely to encounter in designing a database and how to simplify them Implementing your design using Microsoft Access 2000, SQL Server, and other powerful database development tools Database security Ten rules to know when creating a database Another ten rules to know when creating a database application If you need a database tailored to you and your company's current and future data storage and management needs, this is the book for you. Get Database Development For Dummies and discover what it takes to design, develop, and implement a sophisticated database system.
Publisher: John Wiley & Sons
ISBN: 1118085256
Category : Computers
Languages : en
Pages : 374
Book Description
Powerful, low-cost database development tools make it possible for virtually anybody to create their own database—and this hands-on guide makes it fun and easy Databases permeate every nook and cranny of our highly connected, information-intensive world, from ATMs to personal finance, online shopping, and networked information management. Databases have become so integral to the business environment that, nowadays, it's next to impossible to stay competitive without the assistance of some sort of database technology—no matter what type or size of business you run. But developing your own database can be tricky. Whether you want to keep records for a small business or run a large e-commerce website, developing the right database system can be a major challenge. Which is where Database Development For Dummies comes in. From data modeling methods and development tools to Internet accessibility and security, this comprehensive guide shows you, step-by-step and with illustrations, everything you need to know about building a custom system from the ground up. You'll learn to: Model data accurately Design a reliable functional database Deliver robust relational databases on time and on budget Build a user-friendly database application Put your database on the Web The book acquaints you with the most popular data modeling methods and shows you how to systematically design and develop a system incorporating a database and one or more applications that operate on it. Here's more of what you'll discover in the book: Database architecture and how it has evolved How database technology affects everyday life A structured approach to database development How to create an appropriate data model How to develop a reliable relational design The complexities that you're likely to encounter in designing a database and how to simplify them Implementing your design using Microsoft Access 2000, SQL Server, and other powerful database development tools Database security Ten rules to know when creating a database Another ten rules to know when creating a database application If you need a database tailored to you and your company's current and future data storage and management needs, this is the book for you. Get Database Development For Dummies and discover what it takes to design, develop, and implement a sophisticated database system.
Excel 2000 For Windows For Dummies
Author: Greg Harvey
Publisher: For Dummies
ISBN: 9780764504464
Category : Computers
Languages : en
Pages : 436
Book Description
Just because electronic spreadsheets like Excel 2000 have become almost as commonplace on today’s personal computers as word processors and games doesn’t mean that they’re either well understood or well used. Excel is a great organizer for all types of data, be they numeric, textual, or otherwise. Excel 2000 For Windows For Dummies covers all the fundamental techniques that you need to know in order to create, edit, format, and print your own worksheets. In addition to showing you around the worksheet, this fun and friendly book exposes you to the basics of charting, creating databases, and converting spreadsheets into Web pages. Expect to pick up invaluable tips and tricks on Creating a spreadsheet from the get-go Dressing up the look of your cells Printing your spreadsheet masterpiece Facing a database Making sense of multiple worksheets Editing your worksheet Web pages Keeping things simple, this book cuts to the chase by telling you in plain terms just what it is that you need to do to accomplish a task using Excel. With spreadsheets as the focus, Excel 2000 For Windows For Dummies shows you how to Launch Excel from a toolbar or browser Mess around with the menu bar Fabricate fabulous formulas Tamper with how text wraps Add hyperlinks to a worksheet Work with WordArt Customize and design your own toolbars Explore top features of Excel 2000 One look at the Excel 2000 screen (with all the boxes, buttons, and tabs), and you realize that there's a whole lot of stuff going on. With this book as your expert companion, you can tame your anxiety over the tech stuff and cell-abrate success with all the computing, text-editing, and formatting potential in this powerhouse program.
Publisher: For Dummies
ISBN: 9780764504464
Category : Computers
Languages : en
Pages : 436
Book Description
Just because electronic spreadsheets like Excel 2000 have become almost as commonplace on today’s personal computers as word processors and games doesn’t mean that they’re either well understood or well used. Excel is a great organizer for all types of data, be they numeric, textual, or otherwise. Excel 2000 For Windows For Dummies covers all the fundamental techniques that you need to know in order to create, edit, format, and print your own worksheets. In addition to showing you around the worksheet, this fun and friendly book exposes you to the basics of charting, creating databases, and converting spreadsheets into Web pages. Expect to pick up invaluable tips and tricks on Creating a spreadsheet from the get-go Dressing up the look of your cells Printing your spreadsheet masterpiece Facing a database Making sense of multiple worksheets Editing your worksheet Web pages Keeping things simple, this book cuts to the chase by telling you in plain terms just what it is that you need to do to accomplish a task using Excel. With spreadsheets as the focus, Excel 2000 For Windows For Dummies shows you how to Launch Excel from a toolbar or browser Mess around with the menu bar Fabricate fabulous formulas Tamper with how text wraps Add hyperlinks to a worksheet Work with WordArt Customize and design your own toolbars Explore top features of Excel 2000 One look at the Excel 2000 screen (with all the boxes, buttons, and tabs), and you realize that there's a whole lot of stuff going on. With this book as your expert companion, you can tame your anxiety over the tech stuff and cell-abrate success with all the computing, text-editing, and formatting potential in this powerhouse program.
GoldMine For Dummies
Author: Joel Scott
Publisher: John Wiley & Sons
ISBN: 0764506080
Category : Computers
Languages : en
Pages : 375
Book Description
GoldMine For Dummies enables you to use GoldMine to manage client relationships and excel in areas of sales, marketing, and customer service like never before. Written in plain English, this book helps you discover the easy way to prospect for customers and mine your contacts: * Familiarize yourself with GoldMine basics, from navigating the database to setting preferences and default values. * Organize contacts by understanding screen functions, fields, and notes as well as contact, detail, and referral tabs. * Get a grip on upcoming events by scheduling activities, and check on those already scheduled. * Understand GoldMine Filters and Groups, which enable you to send out batches of letters, faxes, and e-mails. * Use the InfoCenter to store and distribute company information. * Configure GoldMine for those who travel or for those who manage people who don't work in the main office.
Publisher: John Wiley & Sons
ISBN: 0764506080
Category : Computers
Languages : en
Pages : 375
Book Description
GoldMine For Dummies enables you to use GoldMine to manage client relationships and excel in areas of sales, marketing, and customer service like never before. Written in plain English, this book helps you discover the easy way to prospect for customers and mine your contacts: * Familiarize yourself with GoldMine basics, from navigating the database to setting preferences and default values. * Organize contacts by understanding screen functions, fields, and notes as well as contact, detail, and referral tabs. * Get a grip on upcoming events by scheduling activities, and check on those already scheduled. * Understand GoldMine Filters and Groups, which enable you to send out batches of letters, faxes, and e-mails. * Use the InfoCenter to store and distribute company information. * Configure GoldMine for those who travel or for those who manage people who don't work in the main office.
Networking For Dummies
Author: Doug Lowe
Publisher: John Wiley & Sons
ISBN: 0764584006
Category : Computers
Languages : en
Pages : 435
Book Description
Networking For Dummies has long been the leading networking beginner book. The 7th Edition provides valuable updates on the latest tools and trends in networking, including updates to Windows XP (through Service Pack 2), Windows Server 2003, Linux, Mac OS X, and Novell Netware Server 6.5 plus the latest information on broadband technologies. A must-have reference for network administrators and novices who want to set up a network in their home or office, this covers all the bases and basics, including: Using a network printer and sharing files and printers Using Microsoft Office on a network Network operating systems Setting up a wireless network Configuring client computers Written by Doug Lowe, a seasoned For Dummies author who has demystified everything from Microsoft Office to networking to creating Web pages and written more than 50 computer books, including Networking All-in-One Desk Reference For Dummies, this guide includes whole new chapters on: Wireless networking IP addressing Common security problems Troubleshooting Indexed to help you find answers fast and written in plain English instead of technotalk, this keeps you from getting all shook up while you?re getting all hooked up!
Publisher: John Wiley & Sons
ISBN: 0764584006
Category : Computers
Languages : en
Pages : 435
Book Description
Networking For Dummies has long been the leading networking beginner book. The 7th Edition provides valuable updates on the latest tools and trends in networking, including updates to Windows XP (through Service Pack 2), Windows Server 2003, Linux, Mac OS X, and Novell Netware Server 6.5 plus the latest information on broadband technologies. A must-have reference for network administrators and novices who want to set up a network in their home or office, this covers all the bases and basics, including: Using a network printer and sharing files and printers Using Microsoft Office on a network Network operating systems Setting up a wireless network Configuring client computers Written by Doug Lowe, a seasoned For Dummies author who has demystified everything from Microsoft Office to networking to creating Web pages and written more than 50 computer books, including Networking All-in-One Desk Reference For Dummies, this guide includes whole new chapters on: Wireless networking IP addressing Common security problems Troubleshooting Indexed to help you find answers fast and written in plain English instead of technotalk, this keeps you from getting all shook up while you?re getting all hooked up!
Teaching Kids to Read For Dummies
Author: Tracey Wood
Publisher: John Wiley & Sons
ISBN: 0764540432
Category : Education
Languages : en
Pages : 389
Book Description
You’re thinking of teaching a child to read. What a great idea! Now all you need is exactly the right blueprint. This easy-to-follow book is written with two people in mind; you, and the child you’re thinking of teaching. Mother and children’s reading specialist Tracey Wood gives you all the down-to-earth, honest information you need to give a child a happy, solid start with reading. Teaching Kids to Read For Dummies is for parents of young children who want to give their kids a head start by teaching them to read before they enter school or to supplement their children’s school instruction, as well as teachers and caregivers of young children. Filled with hands-on activities that progress a child from sounds to words to sentences to books, this friendly guide shows you how to: Prepare a child to read Sharpen his listening skills Correct her errors graciously Choose the right books Have kids read out loud Find help if you need it Whether the child you want to teach is two or twelve; fast paced or steady; an absolute beginner or someone who’s begun but could use a little help, this empathetic book shows you how to adapt the simple, fun activities to your child’s individual needs. You’ll see how to make activities age appropriate, how to add more challenge or support, and how to make gender allowances if that’s relevant. Plus, you’ll discover how to: Lay the foundation for good reading skills Tell the difference between a reading delay and a reading problem Help your child build words from letters and sounds, advance to short and long vowel words, and conquer syllables and silent letters Select entertaining workbooks, recycle them, and make up your own reading activities Get your child ready for sentences Keep your child reading — with others or on his own Complete with lists of word families, phonics rules, and reading resources, Teaching Kids to Read For Dummies will help you make learning fun for your child as he or she develops this critical skill!
Publisher: John Wiley & Sons
ISBN: 0764540432
Category : Education
Languages : en
Pages : 389
Book Description
You’re thinking of teaching a child to read. What a great idea! Now all you need is exactly the right blueprint. This easy-to-follow book is written with two people in mind; you, and the child you’re thinking of teaching. Mother and children’s reading specialist Tracey Wood gives you all the down-to-earth, honest information you need to give a child a happy, solid start with reading. Teaching Kids to Read For Dummies is for parents of young children who want to give their kids a head start by teaching them to read before they enter school or to supplement their children’s school instruction, as well as teachers and caregivers of young children. Filled with hands-on activities that progress a child from sounds to words to sentences to books, this friendly guide shows you how to: Prepare a child to read Sharpen his listening skills Correct her errors graciously Choose the right books Have kids read out loud Find help if you need it Whether the child you want to teach is two or twelve; fast paced or steady; an absolute beginner or someone who’s begun but could use a little help, this empathetic book shows you how to adapt the simple, fun activities to your child’s individual needs. You’ll see how to make activities age appropriate, how to add more challenge or support, and how to make gender allowances if that’s relevant. Plus, you’ll discover how to: Lay the foundation for good reading skills Tell the difference between a reading delay and a reading problem Help your child build words from letters and sounds, advance to short and long vowel words, and conquer syllables and silent letters Select entertaining workbooks, recycle them, and make up your own reading activities Get your child ready for sentences Keep your child reading — with others or on his own Complete with lists of word families, phonics rules, and reading resources, Teaching Kids to Read For Dummies will help you make learning fun for your child as he or she develops this critical skill!
Communicating Effectively For Dummies
Author: Marty Brounstein
Publisher: John Wiley & Sons
ISBN: 1118053729
Category : Business & Economics
Languages : en
Pages : 389
Book Description
A friendly guide that teaches you effective methods of communication to avoid common conflicts and make your voice heard in the office Communicating Effectively For Dummies shows you how to get your point across at work and interact productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often the hard part. This helpful guide lets you maximize your personal interactions, even when resolving conflicts, dealing with customers, or giving difficult presentations. Whether you're the CEO of a major corporation, a small business owner, or a team manager, effective and clear communication is imperative to your success. From keeping your listener engaged to learning to become a better listener, Communicating Effectively For Dummies offers all the strategies, tips, and advice you need to: Learn how to become an active listener Accentuate the positive in negative situations Find win-win solutions for conflicts Stay on track when writing e-mails and letters Handle presentations, interviews, and other challenges Speak forcefully and assertively without alienating others This friendly and comprehensive guide gives you the keys to a thriving career with expert advice on effective verbal and nonverbal communication. From mastering your own facial expressions (and reading them in others) to being a happy boss, this book covers all the angles: Becoming aware of your own assumptions Dealing with passive-aggressive communicators What to say to help someone open up to you Communicating through eye contact and body language Maintaining a positive attitude Dealing with sensitive issues Effective conflict resolution models When to use e-mail, the phone, or a face-to-face meeting Dealing with angry customers Coaching your staff to communicate better In today's high-stress work environment, good communication skills are imperative for keeping your cool and getting your point across. With your own copy of Communicating Effectively For Dummies, you'll know what to say, how to say it, and that being a good listener can often be the difference between getting ahead and just getting by.
Publisher: John Wiley & Sons
ISBN: 1118053729
Category : Business & Economics
Languages : en
Pages : 389
Book Description
A friendly guide that teaches you effective methods of communication to avoid common conflicts and make your voice heard in the office Communicating Effectively For Dummies shows you how to get your point across at work and interact productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often the hard part. This helpful guide lets you maximize your personal interactions, even when resolving conflicts, dealing with customers, or giving difficult presentations. Whether you're the CEO of a major corporation, a small business owner, or a team manager, effective and clear communication is imperative to your success. From keeping your listener engaged to learning to become a better listener, Communicating Effectively For Dummies offers all the strategies, tips, and advice you need to: Learn how to become an active listener Accentuate the positive in negative situations Find win-win solutions for conflicts Stay on track when writing e-mails and letters Handle presentations, interviews, and other challenges Speak forcefully and assertively without alienating others This friendly and comprehensive guide gives you the keys to a thriving career with expert advice on effective verbal and nonverbal communication. From mastering your own facial expressions (and reading them in others) to being a happy boss, this book covers all the angles: Becoming aware of your own assumptions Dealing with passive-aggressive communicators What to say to help someone open up to you Communicating through eye contact and body language Maintaining a positive attitude Dealing with sensitive issues Effective conflict resolution models When to use e-mail, the phone, or a face-to-face meeting Dealing with angry customers Coaching your staff to communicate better In today's high-stress work environment, good communication skills are imperative for keeping your cool and getting your point across. With your own copy of Communicating Effectively For Dummies, you'll know what to say, how to say it, and that being a good listener can often be the difference between getting ahead and just getting by.