Author: Patrick R. Dewey
Publisher: Westport, CT : Meckler
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 232

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Book Description

Author: Henryk Sawoniak
Publisher: Walter de Gruyter
ISBN: 3110975068
Category : Reference
Languages : en
Pages : 1284

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Book Description

Author: Paul F. Burton
Publisher: Aldershot, Hants, England ; Brookfield, Vt, USA : Gower
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 132

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Book Description

Author: William A. Katz
Publisher: Psychology Press
ISBN: 9781560240228
Category : Language Arts & Disciplines
Languages : en
Pages : 170

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Book Description
Provide the best possible service to your library patrons. With a healthy respect for those who seek assistance at the reference desk, a group of library and information service specialists examine the public whom they serve. The Reference Library User focuses on the possible interactions between the reference librarian and the library user. The authoritative contributors discuss many problems in the relationship between the public and the library, and all offer suggestions that will at least help librarians to better serve the public on a daily basis. A major emphasis of The Reference Library User is on the various populations using the library and their particular needs. For example, one chapter examines the information needs of deinstitutionalized patrons and presents methods of providing service and a rationale for community outreach. The state program in Rhode Island is outlined, describing efforts to reach community residents through public libraries and the state operated Bookmobile. Other chapters provide strategies for providing reference services to older adults, the learning disabled, the blind, and the physically handicapped. This informative new volume also deals with general concerns facing librarians today, including determining the audience for both public and academic libraries, educating the user, encouraging nonusers to become library users, and calming irate patrons. Reference librarians will be particularly interested in the problems and solutions discussed in this new volume, as will library managers and administrators who will always benefit from a fresh perspective on public service for the library user.

Author: Sheila S. Intner
Publisher: Phoenix, AZ : Oryx Press
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 276

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Book Description

Author: Peter Hernon
Publisher: Ablex Publishing Corporation
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 336

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Book Description

Author: M. Keith Ewing
Publisher: Routledge
ISBN: 1000759148
Category : Language Arts & Disciplines
Languages : en
Pages : 274

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Book Description
This book, first published in 1992, examines the reference librarian's role as a connecting link between information seekers and the resources they need. It provides the best approaches to providing resolutions or guidance to the appropriate resources. It analyses librarians’ reference skills, communication abilities, accuracy in responding to specific inquiries, and sensitivity to various groups such as paraprofessionals and non-traditional patrons. This provocative book encourages librarians to go beyond merely providing an answer or resource to helping clients better understand the physical surroundings, the social or educational context, and the ethical, political and economic climate in which the process takes place.

Author: Anne Morris
Publisher: Walter de Gruyter
ISBN: 311097780X
Category : Business & Economics
Languages : en
Pages : 253

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Book Description

Author: Charles R. Hildreth
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 3111712605
Category : Language Arts & Disciplines
Languages : en
Pages : 208

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Book Description

Author: Association of Research Libraries. Systems and Procedures Exchange Center
Publisher: Association of Research Libr
ISBN:
Category : Academic libraries
Languages : en
Pages : 114

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Book Description