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Author: Patrick O. Marsh
Publisher: Educational Technology
ISBN: 9780877781844
Category : Language Arts & Disciplines
Languages : en
Pages : 496
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Book Description
Author: Patrick O. Marsh
Publisher: Educational Technology
ISBN: 9780877781844
Category : Language Arts & Disciplines
Languages : en
Pages : 496
Get Book Here
Book Description
Author: Mark Murphy
Publisher: McGraw Hill Professional
ISBN: 1260011860
Category : Business & Economics
Languages : en
Pages : 225
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Book Description
The truth matters! New York Times bestselling author Mark Murphy returns, with the latest science and techniques for delivering tough messages without causing anger or defensiveness. The greatest workplaces have one thing in common; they speak the truth! And they do it without causing anger, resentment, or defensiveness. Unfortunately, a whopping 80 to 90 percent of employees and managers are reluctant, or struggle, to speak the truth. New York Times bestselling author Mark Murphy provides the science and tools for calmly and rationally leading people to question their preconceptions, accept new information, and eventually change their beliefs. Truth at Work shows that by moving from confrontations to conversations, from feelings to facts, and from diatribe to dialogue, you can get everyone to hear and accept hard truths. You’ll learn: • How psychological phenomena like cognitive dissonance, the Dunning-Kruger effect, and selective perception cause people to deny, resist or attack the truth • How to delayer your conversations into 4 parts (Facts, Interpretations, Reactions, Ends) and which pieces you should and shouldn’t share • How the 5-part I.D.E.A.S. Script can make someone a willing participant in a truthful dialogue • How to assess if your current approach is too tough or too soft • A checklist for diagnosing whether you need a one-time talk or multi-conversation process • How Structured Listening helps you calmly and logically control volatile conversations • The 7 phrases that make people defensive (and what you should say instead) • And much more! Whether you’re trying to gain acceptance for a brilliant discovery, convince an employee to get to work on time, stop your coworker from being a jerk or urge your boss to tell you the truth about why they’re mad, Truth At Work makes even the toughest messages easy to hear.
Author: Mary E. Donohue
Publisher: McGraw-Hill Education
ISBN: 9781260456356
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
The action plan you need to ensure everyone’s understood—digitally and across generations According to social scientist and award-winning CEO Dr. Mary Donohue, we communicate ineffectively at work a staggering 80% of the time! From the tone of an email to the almost-but-not-quite eye contact of a video conference app, today’s tech has increased the speed and scope of our communications—as well as the opportunities to misunderstand each other completely. This lack of effective communication is a leading cause of workplace stress. In this widely anticipated and deeply researched book, Dr. Donohue, a victim of workplace stress herself, lays out a seven-step solution to give you the tools you need to make communication a cure for workplace stress, not a cause—even (especially) when you’re working with a generationally diverse team. Discover what’s at the root of the problem—from misunderstood emails and misinterpreted texts to misconstrued social media posts and missed social cues on Zoom—and learn how to respond to different communication preferences now. Through helpful charts, case studies, evidence-backed research, and more, you’ll walk away with the tools you need to ensure everyone on your team—yourself included—is heard and understood, so there’s less time clarifying and more time for everyone to be their best, most productive selves.
Author: Ronald M. Baecker
Publisher: Elsevier
ISBN: 0080515770
Category : Computers
Languages : en
Pages : 901
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Book Description
This comprehensive introduction to the field represents the best of the published literature on groupware and computer-supported cooperative work (CSCW). The papers were chosen for their breadth of coverage of the field, their clarity of expression and presentation, their excellence in terms of technical innovation or behavioral insight, their historical significance, and their utility as sources for further reading. Taken as a whole, the papers and their introductions are a complete sourcebook to the field. This book will be useful for computer professionals involved in the development or purchase of groupware technology as well as for researchers and managers. It should also serve as a valuable text for university courses on CSCW, groupware, and human-computer interaction.
Author: J.H. Erik Andriesson
Publisher: Psychology Press
ISBN: 1134833490
Category : Psychology
Languages : en
Pages : 486
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Book Description
This volume is part of a publication series emerging from an international interdisciplinary study group on "New Technologies and Work (NeTWork)". NeTWork is sponsored by the Werner-Reimers Foundation (Bad Homburg, Germany) and the Maison des Sciences de l'Homme (Paris). The NeTWork study group has set itself the task of intellectually penetrating various problem domains posed by the introduction and spread of new technologies in work settings. This problem focus requires interdisciplinary co-operation. The usual mode of operating is to identify an important problem within the NeTWork scope, to attempt to prestructure it and then to invite original contributions from European researchers or research teams actively involved in relevant analytic or developmental work. A specific workshop serves to cross-fertilize the different approaches and to help to integrate more fully the individual contributions. The concept of telematics refers to the integration of computer, telecommunication and information technologies. It alludes to the opportunities presented by the technical means to communicate and transfer data over large distances by "intelligent equipment". Teleshopping, teleconferencing, teleworking and telebanking are but a few examples of a development which influences both public and private environments. Both households and workplaces are likely to be thoroughly changed by telematics. This publication emphasises the application of telematics in working environments. The central questions of the book are: How will the present and future development of telematics effect the nature and organization of work, and under which conditions will this development be optimal? From the various contributions it is clear that telematics is not a single direct cause or determinant of particular changes in work and organization. The development and application of telematics depend on decision making of actors at a political scene both outside and inside the work organizations. The effects of the use of these applications appear to be co-determined by many other factors. In fact, the technology interacts with political, economic, and social factors in a complex process that shapes new organizational forms and work relationships.
Author: New York (State). Governor
Publisher:
ISBN:
Category : New York (State)
Languages : en
Pages : 994
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Book Description
Author: Jason R. Rich
Publisher: Que Publishing
ISBN: 0789749378
Category : Computers
Languages : en
Pages : 466
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Book Description
Provides information on the features of the iPad 2 with step-by-step instructions covering such topics as connecting to a wi-fi and 3G network, downloading apps, creating documents and spreadsheets, building and displaying presentations, using email, and watching movies.
Author: Graham Taylor
Publisher: Bloomsbury Publishing
ISBN: 1349138347
Category : Computers
Languages : en
Pages : 328
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Book Description
Work Out Computer Studies GCSE focusses on the essential computer studies you need to get the grade you want. The book gives you: - Advice on the course, study and exam technique - Knowledge - full notes of what you need to know, with model answers giving explanations on technique - Practice - more GCSE questions to build skills and understanding, with answers - Confidence - from our Self Check pages you can see how you are doing and where the extra work is needed
Author: Mark Stoner
Publisher: Routledge
ISBN: 1351130102
Category : Language Arts & Disciplines
Languages : en
Pages : 409
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Book Description
Making Sense of Messages, now in its second edition, retains the apprenticeship approach which facilitates effectively learning the complex content and skills of rhetorical theory and criticism. A new chapter on “The Rhetoric of Ignorance” provides needed theory and examples that help students deal with the new rhetorical landscape marked by such discursive complexities as “fake news,” “whataboutism,” and denial of science that creates rather than reduces uncertainty in public argument. A new chapter, “Curating and Analyzing Multimodal Mediated Rhetoric,” deals with problems of media criticism in the digital age. It provides theory, models of application, and commentary that help novice critics understand and mindfully practice criticism that leads to insight, not mere opinion. Throughout the book, extended and updated examples and commentaries are designed to promote "novice-to-expert" agency in students. This textbook is ideal for introductory courses in contemporary rhetoric, rhetorical criticism, and critical analysis of mass media.
Author: Dan Shapiro
Publisher: Elsevier
ISBN: 0080542417
Category : Computers
Languages : en
Pages : 501
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Book Description
The phrases the information superhighway and the the information societyare on almost everyone's lips. CSCW and groupware systems are the key to bringing those phrases to life. To an extent that would scarcely have been imaginable a few years ago, the contributions in this volume speak to each other and to a broader interdisciplinary context. The areas of ethnography and design, the requirements and principles of CSCW design, CSCW languages and environments, and the evaluation of CSCW systems are brought together, to bring to light how activities in working domains are really in practice, carried out. The aim above all is to do justice to the creativity and versatility of those whose work they aim to support.
