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Author: Richard Boardman
Publisher: Management Pocketbooks
ISBN: 1908284382
Category : Self-Help
Languages : en
Pages : 131
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Book Description
Early intervention in a dispute, before the disagreement escalates, is often the most effective form of mediation. Consequently, the line manager or supervisor responsible for those individuals at loggerheads is frequently the best person to spot a growing problem and then to intervene. The Mediation Pocketbook will help such managers to understand what creates and sustains conflict and describes a step-by-step approach for dealing with it. The book sets out the skills that are required and what tools and techniques are available and how they can be deployed to achieve positive outcomes. The ideas and methods featured will also be helpful to HR specialists and those people with training in the subject, for when a problem demands formal mediation procedures. Individuals facing conflict and the need to persuade others to see their point of view will also benefit from the practical advice. Conflict in the workplace causes dissatisfaction and demotivation which in turn leads to greater absenteeism and affects performance. Resolving disputes constructively, rather than simply persuading people to 'agree to differ', will impact positively throughout the organisation.
Author: Richard Boardman
Publisher: Management Pocketbooks
ISBN: 1908284382
Category : Self-Help
Languages : en
Pages : 131
Get Book Here
Book Description
Early intervention in a dispute, before the disagreement escalates, is often the most effective form of mediation. Consequently, the line manager or supervisor responsible for those individuals at loggerheads is frequently the best person to spot a growing problem and then to intervene. The Mediation Pocketbook will help such managers to understand what creates and sustains conflict and describes a step-by-step approach for dealing with it. The book sets out the skills that are required and what tools and techniques are available and how they can be deployed to achieve positive outcomes. The ideas and methods featured will also be helpful to HR specialists and those people with training in the subject, for when a problem demands formal mediation procedures. Individuals facing conflict and the need to persuade others to see their point of view will also benefit from the practical advice. Conflict in the workplace causes dissatisfaction and demotivation which in turn leads to greater absenteeism and affects performance. Resolving disputes constructively, rather than simply persuading people to 'agree to differ', will impact positively throughout the organisation.
Author: Hesha Abrams
Publisher: National Geographic Books
ISBN: 1523001933
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Holding the Calm is a practical and immediately useful guide that meticulously lays out twenty concrete, easy-to-use tools for defusing tension, settling cases, resolving disputes, and rechanneling arguments. How do you stop conflict? Settle disputes? Handle someone who is yelling at you, crying, or just won't speak? How do you find a solution when a solution seems impossible? Holding the Calm shares the secrets that enable everyone to avoid, minimize, or resolve conflict. Popular master mediator Hesha Abrams has tens of thousands of hours in the trenches mediating human conflict, and she shares her pragmatic wisdom in digestible bites that detail how to improve situations and solve difficult problems between human beings, from family and workplace disputes to complex commercial and global conflicts. Learn how to Speak into the ears that hear you Be the grown-up in the room Listen to what is not said Create small, winnable victories Practical, inspirational, and full of accessible tools you can use right now, Holding the Calm proves that you don’t need an advanced degree or certification to minimize challenges and defuse tension between real people, businesses, and countries.
Author: Ruth Sangale
Publisher: Management Pocketbooks
ISBN: 1907077960
Category : Business & Economics
Languages : en
Pages : 130
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Book Description
Grievances and disciplinary matters are immensely disruptive and time-consuming, and most managers struggle to know how to deal with them. The Discipline & Grievance Pocketbook offers practical help. It stresses the importance of understanding the root causes of conflict and identifies the management practices that need to be in place in order to help prevent problems arising. The book first looks at how staff issues can be resolved informally, through mediation, and then goes on to describe the formal procedures for both grievance and disciplinary cases before finally dealing with the dismissal process. Informative case studies bring author Ruth Sangale's advice sharply into focus.
Author: Ian Fleming
Publisher: Pocketbooks
ISBN: 1908284501
Category : Business & Economics
Languages : en
Pages : 114
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Book Description
Describes ways to manage difficult people and their problems. Problem areas include: the poor performer, difficult individual, reluctant team player, persistent late-comer, slow learner, isolated individual and unsupportive boss.
Author: Andrew Atkinson
Publisher: Routledge
ISBN: 1317525973
Category : Technology & Engineering
Languages : en
Pages : 236
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Book Description
Successfully managing your JCT contracts is a must, and this handy reference is the swiftest way to doing just that. Making reference to best practice throughout, the JCT Standard Building Contract SBC/Q and DB used as examples to take you through all the essential contract administration tasks, including: Procurement paths Payment Final accounts Progress, completion and delay Subcontracting Defects and quality control In addition to the day to day tasks, this also gives you an overview of what to expect from common sorts of dispute resolution under the JCT, as well as a look at how to administer contracts for BIM-compliant projects. This is an essential starting point for all students of construction contract administration, as well as practitioners needing a handy reference to working with the JCT.
Author: Matthew Cousins
Publisher: Routledge
ISBN: 1351378007
Category : Architecture
Languages : en
Pages : 323
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Book Description
A little book that’s big on information, the Architect’s Legal Pocket Book is the definitive reference guide on legal issues for architects and architectural students. This handy pocket guide covers key legal principles which will help you to quickly understand the law and where to go for further information. Now in its third edition, this bestselling book has been fully updated throughout to provide you with the most current information available. Subjects include contract administration, building legislation, planning, listed buildings, contract law, negligence, liability and dispute resolution. This edition also contains new cases and legislation, government policy, contract terms and certificates including the RIBA contract administration certificates, inspection duties and practical completion, The Building a Safer Future, Proposals for Reform of the Building Safety Regulatory System Report, the Hackitt review, the Report of the Independent Inquiry into the Construction of Edinburgh Schools and practical issues facing architects. Illustrated with clear diagrams and featuring key cases, this is a comprehensive guide to current law for architects and an invaluable source of information. It is a book no architect should be without.
Author: Duncan Cartlidge
Publisher: Taylor & Francis
ISBN: 1315519321
Category : Technology & Engineering
Languages : en
Pages : 481
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Book Description
The third edition of the Quantity Surveyor’s Pocket Book has been updated in line with NRM1, NRM2 and NRM3, and remains a must-have guide for students and qualified practitioners. Its focused coverage of the data, techniques and skills essential to the quantity surveying role makes it an invaluable companion for everything from initial cost advice to the final account stage. Key features and updates included in this new edition: an up-to-date analysis of NRM1, 2 and 3; measurement and estimating examples in NRM2 format; changes in procurement practice; changes in professional development, guidance notes and schemes of work; the increased use of NEC3 form of contract; the impact of BIM. This text includes recommended formats for cost plans, developer’s budgets, financial reports, financial statements and final accounts. This is the ideal concise reference for quantity surveyors, project and commercial managers, and students of any of the above.
Author: Joan Borysenko
Publisher: Grand Central Publishing
ISBN: 0759521344
Category : Self-Help
Languages : en
Pages : 436
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Book Description
From the New York Times bestselling author of Minding the Body, Mending the Mind comes a powerful collection of spiritual activities that we can use every day in order to create miracles in our lives. Through daily meditations and exercises, Borysenko helps us to let go of fear and realize the light of peace.
Author: Andy Atkinson
Publisher: Routledge
ISBN: 1000292983
Category : Law
Languages : en
Pages : 207
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Book Description
This book is quite simply about contract administration using the JCT contracts. The key features of the new and updated edition continue to be its brevity, readability and relevance to everyday practice. It provides a succinct guide written from the point of view of a construction practitioner, rather than a lawyer, to the traditional form of contract with bills of quantities SBC/Q2016, the design and build form DB2016 and the minor works form MWD2016. The book broadly follows the sequence of producing a building from the initial decision to build through to completion. Chapters cover: Procurement and tendering Payments, scheduling, progress and claims Contract termination and insolvency Indemnity and insurance Supply chain problems, defects and subcontracting issues Quality, dealing with disputes and adjudication How to administer contracts for BIM-compliant projects JCT contracts are administered by a variety of professionals including project managers, architects, engineers, quantity surveyors and construction managers. It is individuals in these groups, whether experienced practitioner or student, who will benefit most from this clear, concise and highly relevant book.
Author: Duncan P. Cartlidge
Publisher: Routledge
ISBN: 0415501105
Category : Architecture
Languages : en
Pages : 442
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Book Description
"Now substantially revised and fully up-to-date with NRM1 and NRM2, the Quantity Surveyor's Pocket Book remains the essential reference for newly qualified and student quantity surveyors. Outlines all of the practical skills, contractual and management techniques needed in the profession with a no-nonsense approach"--
