Author: Faridah Djellal
Publisher: Edward Elgar Publishing
ISBN: 1848444966
Category : Business & Economics
Languages : en
Pages : 261
Book Description
The question of how to measure and improve productivity in services has been a recurrent topic in political debates and in academic studies for several decades. The concept of productivity, which was developed initially for industrial and agricultural economies poses few difficulties when applied to standardized products. The advent of the service economy contributed to call into question, if not the relevance of this concept, at least its definition and measurement methods. This book takes stock of the issues met by productivity in services on theoretical, methodological and operational levels. The authors examine various definitions of productivity and the main methods of its measurement. A survey of recent conceptual and methodological debates on the notion of productivity is also presented. A more operational and strategic perspective is then adopted in order to identify and analyze the main levers, factors and determinants for improving productivity and, more generally, the actual strategies adopted for this purpose in firms and organisations. Providing a deep understanding of the specific and underestimated performance processes within service industries, this book will be of great interest to those involved in industrial economics, management science and public administration.
Measuring and Improving Productivity in Services
Author: Faridah Djellal
Publisher: Edward Elgar Publishing
ISBN: 1848444966
Category : Business & Economics
Languages : en
Pages : 261
Book Description
The question of how to measure and improve productivity in services has been a recurrent topic in political debates and in academic studies for several decades. The concept of productivity, which was developed initially for industrial and agricultural economies poses few difficulties when applied to standardized products. The advent of the service economy contributed to call into question, if not the relevance of this concept, at least its definition and measurement methods. This book takes stock of the issues met by productivity in services on theoretical, methodological and operational levels. The authors examine various definitions of productivity and the main methods of its measurement. A survey of recent conceptual and methodological debates on the notion of productivity is also presented. A more operational and strategic perspective is then adopted in order to identify and analyze the main levers, factors and determinants for improving productivity and, more generally, the actual strategies adopted for this purpose in firms and organisations. Providing a deep understanding of the specific and underestimated performance processes within service industries, this book will be of great interest to those involved in industrial economics, management science and public administration.
Publisher: Edward Elgar Publishing
ISBN: 1848444966
Category : Business & Economics
Languages : en
Pages : 261
Book Description
The question of how to measure and improve productivity in services has been a recurrent topic in political debates and in academic studies for several decades. The concept of productivity, which was developed initially for industrial and agricultural economies poses few difficulties when applied to standardized products. The advent of the service economy contributed to call into question, if not the relevance of this concept, at least its definition and measurement methods. This book takes stock of the issues met by productivity in services on theoretical, methodological and operational levels. The authors examine various definitions of productivity and the main methods of its measurement. A survey of recent conceptual and methodological debates on the notion of productivity is also presented. A more operational and strategic perspective is then adopted in order to identify and analyze the main levers, factors and determinants for improving productivity and, more generally, the actual strategies adopted for this purpose in firms and organisations. Providing a deep understanding of the specific and underestimated performance processes within service industries, this book will be of great interest to those involved in industrial economics, management science and public administration.
Measuring and Enhancing Productivity in the Federal Sector
Author: United States Civil Service Commission
Publisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages : 158
Book Description
Publisher:
ISBN:
Category : Administrative agencies
Languages : en
Pages : 158
Book Description
Productivity in Human Services
Author:
Publisher:
ISBN:
Category : Production management
Languages : en
Pages : 34
Book Description
Publisher:
ISBN:
Category : Production management
Languages : en
Pages : 34
Book Description
Productivity Measurement and Improvement
Author: Robert Pritchard
Publisher: Praeger
ISBN:
Category : Business & Economics
Languages : en
Pages : 412
Book Description
Improving organizational productivity is an important current and future issue. The improvement can be effected by changing technology, or by changing the way in which people work. The concern of this work is how to structure work so that people can and will want to maximize their productivity using a special approach to measurement and improvement of organizational productivity defined by the author - ProMES (Productivity Measurement and Enchancement System). ProMES is a way of motivating people to maximize their productivity. This book describes a series of cases where ProMES was applied to improve productivity in service and manufacturing organizations in a variety of different organizations in different countries. Results indicate very large increases in productivity, much larger than those typically found. Lessons learned from these cases for future productivity improvement efforts are summarized.
Publisher: Praeger
ISBN:
Category : Business & Economics
Languages : en
Pages : 412
Book Description
Improving organizational productivity is an important current and future issue. The improvement can be effected by changing technology, or by changing the way in which people work. The concern of this work is how to structure work so that people can and will want to maximize their productivity using a special approach to measurement and improvement of organizational productivity defined by the author - ProMES (Productivity Measurement and Enchancement System). ProMES is a way of motivating people to maximize their productivity. This book describes a series of cases where ProMES was applied to improve productivity in service and manufacturing organizations in a variety of different organizations in different countries. Results indicate very large increases in productivity, much larger than those typically found. Lessons learned from these cases for future productivity improvement efforts are summarized.
Improving Productivity and Productivity Measurement in Local Governments
Author: United States. President of the United States. National Commission on Productivity
Publisher:
ISBN:
Category :
Languages : en
Pages : 96
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 96
Book Description
Measuring & Enhancing Productivity in the Federal Government
Author:
Publisher:
ISBN:
Category : Capital productivity
Languages : en
Pages : 202
Book Description
Publisher:
ISBN:
Category : Capital productivity
Languages : en
Pages : 202
Book Description
Evidence-Based Productivity Improvement
Author: Robert D. Pritchard
Publisher: Routledge
ISBN: 1136587772
Category : Psychology
Languages : en
Pages : 318
Book Description
This new book explains the Productivity Measurement and Enhancement system (ProMES) and how it meets the criteria for an optimal measurement and feedback system. It summarizes all the research that has been done on productivity, mentioning other measurement systems, and gives detailed information on how to implement this one in organizations. This book will be of interest to behavioral science researchers and professionals who wish to learn more about the practical methods of measuring and improving organizational productivity.
Publisher: Routledge
ISBN: 1136587772
Category : Psychology
Languages : en
Pages : 318
Book Description
This new book explains the Productivity Measurement and Enhancement system (ProMES) and how it meets the criteria for an optimal measurement and feedback system. It summarizes all the research that has been done on productivity, mentioning other measurement systems, and gives detailed information on how to implement this one in organizations. This book will be of interest to behavioral science researchers and professionals who wish to learn more about the practical methods of measuring and improving organizational productivity.
Improving Productivity and Productivity Measurement in Local Governments
Author: Harry P. Hatry
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 100
Book Description
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 100
Book Description
Technology in Services
Author: National Academy of Engineering
Publisher: National Academies Press
ISBN: 0309038952
Category : Business & Economics
Languages : en
Pages : 256
Book Description
Beginning by dispelling some of the myths about services, this provocative volume examines the growth in services, the way technology has shaped this growth, and the consequences for the American economy. Chapters discuss such topics as the effects of technology on employment patterns and wages, international trade in services, and the relationship between services and the traditional manufacturing industries.
Publisher: National Academies Press
ISBN: 0309038952
Category : Business & Economics
Languages : en
Pages : 256
Book Description
Beginning by dispelling some of the myths about services, this provocative volume examines the growth in services, the way technology has shaped this growth, and the consequences for the American economy. Chapters discuss such topics as the effects of technology on employment patterns and wages, international trade in services, and the relationship between services and the traditional manufacturing industries.
Handbook for Productivity Measurement and Improvement
Author: Christopher W. Head
Publisher: Productivity Press
ISBN: 9781563270079
Category : Business & Economics
Languages : en
Pages : 1344
Book Description
With its comprehensive scope and easy-to-read format, this compendium belongs in every company and academic institution concerned with business and industrial viability. Featuring scores of contributions covering the most advanced methods for the measurement and improvement of quality and productivity, no other reference can compete. Throughout 100 chapters, front-runners in the quality movement reveal the evolving theory and specific practices of world-class organizations. Spanning a wide variety of industries and business sectors, this handbook includes insightful discussions on quality and productivity in manufacturing, service industries, profit centers, administration, nonprofit and government institutions, health care and education. Topics include— Benchmarking The best way to implement an activity-based cost-management system Ten rules for building a measurement system Process simplification through cycle-time reduction Strategies for measuring and improving white-collar productivity Sharing the productivity payoff—gain sharing primer
Publisher: Productivity Press
ISBN: 9781563270079
Category : Business & Economics
Languages : en
Pages : 1344
Book Description
With its comprehensive scope and easy-to-read format, this compendium belongs in every company and academic institution concerned with business and industrial viability. Featuring scores of contributions covering the most advanced methods for the measurement and improvement of quality and productivity, no other reference can compete. Throughout 100 chapters, front-runners in the quality movement reveal the evolving theory and specific practices of world-class organizations. Spanning a wide variety of industries and business sectors, this handbook includes insightful discussions on quality and productivity in manufacturing, service industries, profit centers, administration, nonprofit and government institutions, health care and education. Topics include— Benchmarking The best way to implement an activity-based cost-management system Ten rules for building a measurement system Process simplification through cycle-time reduction Strategies for measuring and improving white-collar productivity Sharing the productivity payoff—gain sharing primer