Author: Martin Bailey
Publisher: Jessica Kingsley Publishers
ISBN: 0857008196
Category : Social Science
Languages : en
Pages : 178
Book Description
Communication skills are fundamental to effective social work practice. Accessible and easy-to-read, Mastering Communication in Social Work is designed to help you develop these essential skills. It explores the basics of how communication works, the factors that influence how effectively you attend to and convey information, and how you can improve your communication. Particular attention is given to the challenges posed by difficult clients and the cultural dimensions of communication. Gast and Bailey put forward a reflective model for practice designed help you break bad habits and develop a wider repertoire of communication behaviours. Practice vignettes and exercises for the reader are included throughout. This book is essential reading for social work students, practitioners, managers, practice teachers and assessors, and trainers, as well as those in allied professions.
Mastering Communication in Social Work
Author: Martin Bailey
Publisher: Jessica Kingsley Publishers
ISBN: 0857008196
Category : Social Science
Languages : en
Pages : 178
Book Description
Communication skills are fundamental to effective social work practice. Accessible and easy-to-read, Mastering Communication in Social Work is designed to help you develop these essential skills. It explores the basics of how communication works, the factors that influence how effectively you attend to and convey information, and how you can improve your communication. Particular attention is given to the challenges posed by difficult clients and the cultural dimensions of communication. Gast and Bailey put forward a reflective model for practice designed help you break bad habits and develop a wider repertoire of communication behaviours. Practice vignettes and exercises for the reader are included throughout. This book is essential reading for social work students, practitioners, managers, practice teachers and assessors, and trainers, as well as those in allied professions.
Publisher: Jessica Kingsley Publishers
ISBN: 0857008196
Category : Social Science
Languages : en
Pages : 178
Book Description
Communication skills are fundamental to effective social work practice. Accessible and easy-to-read, Mastering Communication in Social Work is designed to help you develop these essential skills. It explores the basics of how communication works, the factors that influence how effectively you attend to and convey information, and how you can improve your communication. Particular attention is given to the challenges posed by difficult clients and the cultural dimensions of communication. Gast and Bailey put forward a reflective model for practice designed help you break bad habits and develop a wider repertoire of communication behaviours. Practice vignettes and exercises for the reader are included throughout. This book is essential reading for social work students, practitioners, managers, practice teachers and assessors, and trainers, as well as those in allied professions.
Communication in Social Work
Author: Joyce Lishman
Publisher: Bloomsbury Publishing
ISBN: 1137118032
Category : Language Arts & Disciplines
Languages : en
Pages : 240
Book Description
Effective communication is a vital part of the social worker's job. This welcome new edition of a classic text provides students and practitioners with essential advice and guidance about communicating and interacting in a range of social work settings. Based on the author's extensive personal and teaching experience, the text offers a succint introduction to a variety of communication techniques, including symbolic, non-verbal, verbal, written and electronic forms of communication. Importantly, it discusses the perspectives of service users and explores their experiences and interpretations of how a social worker looks, acts and speaks, thus giving a real insight into the implicit messages being conveyed. New to this edition are Putting it into Practice activities and further reading suggestions, designed to support learning and understanding and to enable readers to reflect critically for practice. Written in an appealing narrative style that cannot fail to draw the reader in, Communication in Social Work is an engaging and comprehensive book suitable both for social work and social care students and for newly qualified practitioners wanting to refresh their thinking and skills.
Publisher: Bloomsbury Publishing
ISBN: 1137118032
Category : Language Arts & Disciplines
Languages : en
Pages : 240
Book Description
Effective communication is a vital part of the social worker's job. This welcome new edition of a classic text provides students and practitioners with essential advice and guidance about communicating and interacting in a range of social work settings. Based on the author's extensive personal and teaching experience, the text offers a succint introduction to a variety of communication techniques, including symbolic, non-verbal, verbal, written and electronic forms of communication. Importantly, it discusses the perspectives of service users and explores their experiences and interpretations of how a social worker looks, acts and speaks, thus giving a real insight into the implicit messages being conveyed. New to this edition are Putting it into Practice activities and further reading suggestions, designed to support learning and understanding and to enable readers to reflect critically for practice. Written in an appealing narrative style that cannot fail to draw the reader in, Communication in Social Work is an engaging and comprehensive book suitable both for social work and social care students and for newly qualified practitioners wanting to refresh their thinking and skills.
The Science of Effective Communication: Improve Your Social Skills and Small Talk, Develop Charisma and Learn How to Talk to Anyone
Author: Ian Tuhovsky
Publisher: Positive Coaching LLC
ISBN:
Category : Business & Economics
Languages : en
Pages : 231
Book Description
Here's How You Can Supercharge Your Communication Skills & Step Up Your Social Game - Starting Today! If you are looking for a way to take conversations with friends, intimate relationships, and business communication to another level, look no further. Finally, you can improve your people skills, master the art of the small talk, and drastically enhance the way you communicate with your friends, family, coworkers, or employees with a powerful communication book that will teach you how to talk to anyone. Introducing Ian Tuhovsky's "The Science Of Effective Communication" - The Essential Communication Guide For Men & Women! Your days of ignorance are over. Your days of awkward silences are over. Your days of stress and social anxiety are over. By the end of this eye-opening guide to effective communication, you will be able to crack the confidence code and finally understand: ✅ How To Listen, Make Your Voice More Attractive & Take A Digital Detox ✅ How To Stop Fearing Judgement, Use Empathy In Conversation & Avoid Expressing Negativity ✅ How To Ask Excellent Questions, Handle Heated Debates & Persuade With Arguments Why Choose This Comprehensive Communication 101 Guide? Best-selling author and master communicator, Ian Tuhovsky, leaves no stone unturned when it comes to revealing some of the little-known communication secrets used by successful conversationalists. What's In It For You? If you often feel like an outsider, if you have trouble breaking the ice, if you want to make new friends, if you want to add another skill to your arsenal, if you want to build better relationships... this communication guide will help you learn how to: ✔️ Communicate Better With Everyone ✔️ Improve Your Conversation Skills & Make More Friends ✔️ Develop Crucial Social Skills & Make People Like You ✔️ Bust The Charisma Myth & Excel In Interviews ✔️ Become An Interpersonal Communication Master ✔️ MY GIFT TO YOU INSIDE: Link to download my 120-page e-book “Mindfulness Based Stress and Anxiety Management Tools” at no additional cost! What Are You Waiting For? It's Time To Invest In Yourself!
Publisher: Positive Coaching LLC
ISBN:
Category : Business & Economics
Languages : en
Pages : 231
Book Description
Here's How You Can Supercharge Your Communication Skills & Step Up Your Social Game - Starting Today! If you are looking for a way to take conversations with friends, intimate relationships, and business communication to another level, look no further. Finally, you can improve your people skills, master the art of the small talk, and drastically enhance the way you communicate with your friends, family, coworkers, or employees with a powerful communication book that will teach you how to talk to anyone. Introducing Ian Tuhovsky's "The Science Of Effective Communication" - The Essential Communication Guide For Men & Women! Your days of ignorance are over. Your days of awkward silences are over. Your days of stress and social anxiety are over. By the end of this eye-opening guide to effective communication, you will be able to crack the confidence code and finally understand: ✅ How To Listen, Make Your Voice More Attractive & Take A Digital Detox ✅ How To Stop Fearing Judgement, Use Empathy In Conversation & Avoid Expressing Negativity ✅ How To Ask Excellent Questions, Handle Heated Debates & Persuade With Arguments Why Choose This Comprehensive Communication 101 Guide? Best-selling author and master communicator, Ian Tuhovsky, leaves no stone unturned when it comes to revealing some of the little-known communication secrets used by successful conversationalists. What's In It For You? If you often feel like an outsider, if you have trouble breaking the ice, if you want to make new friends, if you want to add another skill to your arsenal, if you want to build better relationships... this communication guide will help you learn how to: ✔️ Communicate Better With Everyone ✔️ Improve Your Conversation Skills & Make More Friends ✔️ Develop Crucial Social Skills & Make People Like You ✔️ Bust The Charisma Myth & Excel In Interviews ✔️ Become An Interpersonal Communication Master ✔️ MY GIFT TO YOU INSIDE: Link to download my 120-page e-book “Mindfulness Based Stress and Anxiety Management Tools” at no additional cost! What Are You Waiting For? It's Time To Invest In Yourself!
Developing Your Communication Skills in Social Work
Author: Paula Beesley
Publisher: SAGE Publications Limited
ISBN: 152978719X
Category : Social Science
Languages : en
Pages : 218
Book Description
This book explores: · What is meant by communication skills · What communication skills are · What they look like in practice · The differences in communicating with service users and professionals, such as children, guardians, peers and emergency workers · Why they are important It includes a wide range of theories, multiple case studies, reflective tasks, and exercises. It will develop your critical thinking and reflection skills, and help you develop your own communication style. Presented in a chronological style which acts as a working tool that you can dip into and out of. Each chapter is structured in a way that encourages you to build on your knowledge, so it begins by taking you right back to basics to learn core theory and practice techniques before getting you to critically reflect on the use of different skills in different settings and with different service user groups. The end-of-chapter skills audits help you to reflect on what you have learnt, what your strengths are and what you need to work on more.
Publisher: SAGE Publications Limited
ISBN: 152978719X
Category : Social Science
Languages : en
Pages : 218
Book Description
This book explores: · What is meant by communication skills · What communication skills are · What they look like in practice · The differences in communicating with service users and professionals, such as children, guardians, peers and emergency workers · Why they are important It includes a wide range of theories, multiple case studies, reflective tasks, and exercises. It will develop your critical thinking and reflection skills, and help you develop your own communication style. Presented in a chronological style which acts as a working tool that you can dip into and out of. Each chapter is structured in a way that encourages you to build on your knowledge, so it begins by taking you right back to basics to learn core theory and practice techniques before getting you to critically reflect on the use of different skills in different settings and with different service user groups. The end-of-chapter skills audits help you to reflect on what you have learnt, what your strengths are and what you need to work on more.
Mastering Communication
Author: Nicki Stanton
Publisher: Bloomsbury Publishing
ISBN: 1350315087
Category : Language Arts & Disciplines
Languages : en
Pages : 549
Book Description
This book will help students improve their speaking, listening, reading and writing skills. It will give an understanding of the importance of good communication skills for their personal development and career. It is relevant to a variety of courses: HE, FE, Professional, Open University, A-level and International Baccalaureate.
Publisher: Bloomsbury Publishing
ISBN: 1350315087
Category : Language Arts & Disciplines
Languages : en
Pages : 549
Book Description
This book will help students improve their speaking, listening, reading and writing skills. It will give an understanding of the importance of good communication skills for their personal development and career. It is relevant to a variety of courses: HE, FE, Professional, Open University, A-level and International Baccalaureate.
The Survival Guide for Newly Qualified Social Workers, Second Edition
Author: Helen Donnellan
Publisher: Jessica Kingsley Publishers
ISBN: 0857009559
Category : Social Science
Languages : en
Pages : 250
Book Description
So, you've passed your degree and have started your first job. But are you confident about translating the theory into practice? Are you prepared to juggle the workload of a busy social worker? Do you have a plan for your continuing professional development? This practical guide provides a wealth of suggestions to help you to hit the ground running in the early stages of your new career. Fully revised and updated with the latest national frameworks for NQSWs, this survival guide provides a range of strategies for managing your time and workload, and offers suggestions for finding support, coping with stress and maintaining job satisfaction. It addresses different ways of handling challenging and unfamiliar situations with colleagues, managers, other professionals and service users. Each chapter concludes with a checklist of key points as a ready reference for practitioners preparing to face the daily challenges of their new professional status. This invaluable guide will be an essential support for all students, post-qualification and returning practitioners who need to make a smooth transition to practice and be successful in the workplace.
Publisher: Jessica Kingsley Publishers
ISBN: 0857009559
Category : Social Science
Languages : en
Pages : 250
Book Description
So, you've passed your degree and have started your first job. But are you confident about translating the theory into practice? Are you prepared to juggle the workload of a busy social worker? Do you have a plan for your continuing professional development? This practical guide provides a wealth of suggestions to help you to hit the ground running in the early stages of your new career. Fully revised and updated with the latest national frameworks for NQSWs, this survival guide provides a range of strategies for managing your time and workload, and offers suggestions for finding support, coping with stress and maintaining job satisfaction. It addresses different ways of handling challenging and unfamiliar situations with colleagues, managers, other professionals and service users. Each chapter concludes with a checklist of key points as a ready reference for practitioners preparing to face the daily challenges of their new professional status. This invaluable guide will be an essential support for all students, post-qualification and returning practitioners who need to make a smooth transition to practice and be successful in the workplace.
21 Days of Effective Communication
Author: Ian Tuhovsky
Publisher: Ian Tuhovsky
ISBN:
Category : Self-Help
Languages : en
Pages : 104
Book Description
Discover how unlocking the hidden secrets to successful communication can create powerful, changes across all areas of your life. As we travel on our journey through life, many of us pick up poor communication habits, but could these habits be holding you back from enjoying all the health, happiness, love and freedom you truly deserve? In 21 Days of Effective Communication, you'll learn not only why the way you communicate makes all the difference to your success, but also just how easy it is to eliminate bad communication habits, overcome your limitations and build better relationships. The best part? You can achieve all this - and more - within just three short weeks. Enjoy immediate improvements to the way you communicate, right from day 1 Packed full of fast, efficient methods for developing better communication skills, this highly practical, step-by-step guide is designed to start producing the results you need IMMEDIATELY. ● There are NO long-winded explanations ● NO complicated processes ● NO psychobabble and absolutely NO jargon... ...Just clear, simple, and powerful exercise you can use right away to: ● Breeze through any social situation feeling cool, calm, and confident at all times. ● Build meaningful, rewarding relationships at work, at home, and in your love life. ● Become a better listener and offer effective emotional support to those you care about. Accelerate your success and start achieving your biggest goals today with just a few, simple techniques Improving your communications skills is about much more than getting on better with those around you. By taking the easy-to-follow, actionable steps outlined in this book, you'll discover how effective communication can make an enormous difference in all areas of your life. Over the course of just 21 days, you'll learn: ● How changing one small word can make a huge difference in the way you approach challenges, overcome obstacles, and achieve your biggest goals. ● How the awesome power of gratitude can work miracles on your mood, your mindset, and your well-being. ● How to successfully persuade, engage, and ask the questions that get you the results you truly want, every single time. ● And MUCH more! Unlock the hidden secrets to better communication and start transforming your life for the better today. Click the BUY NOW button above to order your copy of 21 Days of Effective Communication and you'll also receive a complete, 120 e-book, Mindfulness-Based Stress and Anxiety Management Techniques absolutely free.
Publisher: Ian Tuhovsky
ISBN:
Category : Self-Help
Languages : en
Pages : 104
Book Description
Discover how unlocking the hidden secrets to successful communication can create powerful, changes across all areas of your life. As we travel on our journey through life, many of us pick up poor communication habits, but could these habits be holding you back from enjoying all the health, happiness, love and freedom you truly deserve? In 21 Days of Effective Communication, you'll learn not only why the way you communicate makes all the difference to your success, but also just how easy it is to eliminate bad communication habits, overcome your limitations and build better relationships. The best part? You can achieve all this - and more - within just three short weeks. Enjoy immediate improvements to the way you communicate, right from day 1 Packed full of fast, efficient methods for developing better communication skills, this highly practical, step-by-step guide is designed to start producing the results you need IMMEDIATELY. ● There are NO long-winded explanations ● NO complicated processes ● NO psychobabble and absolutely NO jargon... ...Just clear, simple, and powerful exercise you can use right away to: ● Breeze through any social situation feeling cool, calm, and confident at all times. ● Build meaningful, rewarding relationships at work, at home, and in your love life. ● Become a better listener and offer effective emotional support to those you care about. Accelerate your success and start achieving your biggest goals today with just a few, simple techniques Improving your communications skills is about much more than getting on better with those around you. By taking the easy-to-follow, actionable steps outlined in this book, you'll discover how effective communication can make an enormous difference in all areas of your life. Over the course of just 21 days, you'll learn: ● How changing one small word can make a huge difference in the way you approach challenges, overcome obstacles, and achieve your biggest goals. ● How the awesome power of gratitude can work miracles on your mood, your mindset, and your well-being. ● How to successfully persuade, engage, and ask the questions that get you the results you truly want, every single time. ● And MUCH more! Unlock the hidden secrets to better communication and start transforming your life for the better today. Click the BUY NOW button above to order your copy of 21 Days of Effective Communication and you'll also receive a complete, 120 e-book, Mindfulness-Based Stress and Anxiety Management Techniques absolutely free.
Relationship-Based Social Work, Second Edition
Author: Gillian Ruch
Publisher: Jessica Kingsley Publishers
ISBN: 1784505439
Category : Social Science
Languages : en
Pages : 322
Book Description
This comprehensive guide to relationship-based practice in social work communicates the theory using illustrative case studies and offers a model for practice. Updated and expanded, it now includes increased coverage of anti-oppressive and diversity issues, service user perspectives and systemic approaches in social work. The book explores the ranges of emotions that practitioners may encounter with service users, and covers working in both short-term and long-term professional relationships. It also outlines key skills, such as how to establish rapport, and explores systemic issues, such as building appropriate support systems for practice, management and leadership.
Publisher: Jessica Kingsley Publishers
ISBN: 1784505439
Category : Social Science
Languages : en
Pages : 322
Book Description
This comprehensive guide to relationship-based practice in social work communicates the theory using illustrative case studies and offers a model for practice. Updated and expanded, it now includes increased coverage of anti-oppressive and diversity issues, service user perspectives and systemic approaches in social work. The book explores the ranges of emotions that practitioners may encounter with service users, and covers working in both short-term and long-term professional relationships. It also outlines key skills, such as how to establish rapport, and explores systemic issues, such as building appropriate support systems for practice, management and leadership.
Professionalism and Self-Management
Author: Godfred Boahen
Publisher: McGraw-Hill Education (UK)
ISBN: 0335263496
Category : Medical
Languages : en
Pages : 170
Book Description
Dr Godfred Boahen is a Policy and Research Officer at the British Association of Social Workers (BASW), UK. Dr Fran Wiles is a qualified social worker registered with the Health and Care Professions Council and Senior Lecturer in Social Work at the Open University, UK. What does it mean to be ‘professional’ in social work? Which professional skills and values should you develop as a social worker or student of the field? Can developing self-management help social workers to refine their professional skills? This accessible yet rigorous text, written by authors with extensive social work experience, advances the theory that there is one guiding thread behind the skills and capabilities associated with professionalism: self-management. This novel insight gains its relevance from the fact that social workers are increasingly expected to demonstrate high standards of professionalism when working with service users and colleagues but often lack the support to achieve this end. The authors also show that professionalism entails the deployment of appropriate skills to motivate and empower service users to change problematic behaviours. Whether the reader is a student of social work, working with children and families or with adults, or looking to draw on self-management skills in planning their continuing professional development (CPD), this concise effort offers the reader a rich exploration of professional practice. Divided into theory and practice, the book includes: • Sociological theories on professionalization and the role of values in practice. • Advice for developing self-management, emotional intelligence and self-efficacy through an exploration of evidence-based literature, research notes and case studies. • Guidance on professional social work communication skills, with particular attention to power relations in selecting appropriate communication methods in different contexts and with diverse people. • Safeguarding in the light of professionalism and critical analysis. • Leadership skills, and professional development to achieve leadership within a wider team or agency. *** This book forms part of the Social Work Skills in Practice series. The series focuses on key social work skills required for working with children and adult service users, families and carers. The books offer both theoretical and evidence-informed knowledge, alongside the application of skills relevant to day-to-day social work practice. They are an invaluable resource for pre-qualifying students, newly-qualified social workers, academics teaching and researching in the field, as well as social work practitioners, including practice educators, pursuing continuing professional development.
Publisher: McGraw-Hill Education (UK)
ISBN: 0335263496
Category : Medical
Languages : en
Pages : 170
Book Description
Dr Godfred Boahen is a Policy and Research Officer at the British Association of Social Workers (BASW), UK. Dr Fran Wiles is a qualified social worker registered with the Health and Care Professions Council and Senior Lecturer in Social Work at the Open University, UK. What does it mean to be ‘professional’ in social work? Which professional skills and values should you develop as a social worker or student of the field? Can developing self-management help social workers to refine their professional skills? This accessible yet rigorous text, written by authors with extensive social work experience, advances the theory that there is one guiding thread behind the skills and capabilities associated with professionalism: self-management. This novel insight gains its relevance from the fact that social workers are increasingly expected to demonstrate high standards of professionalism when working with service users and colleagues but often lack the support to achieve this end. The authors also show that professionalism entails the deployment of appropriate skills to motivate and empower service users to change problematic behaviours. Whether the reader is a student of social work, working with children and families or with adults, or looking to draw on self-management skills in planning their continuing professional development (CPD), this concise effort offers the reader a rich exploration of professional practice. Divided into theory and practice, the book includes: • Sociological theories on professionalization and the role of values in practice. • Advice for developing self-management, emotional intelligence and self-efficacy through an exploration of evidence-based literature, research notes and case studies. • Guidance on professional social work communication skills, with particular attention to power relations in selecting appropriate communication methods in different contexts and with diverse people. • Safeguarding in the light of professionalism and critical analysis. • Leadership skills, and professional development to achieve leadership within a wider team or agency. *** This book forms part of the Social Work Skills in Practice series. The series focuses on key social work skills required for working with children and adult service users, families and carers. The books offer both theoretical and evidence-informed knowledge, alongside the application of skills relevant to day-to-day social work practice. They are an invaluable resource for pre-qualifying students, newly-qualified social workers, academics teaching and researching in the field, as well as social work practitioners, including practice educators, pursuing continuing professional development.
Communication Skills
Author: Ian Tuhovsky
Publisher:
ISBN: 9781515031918
Category : Interpersonal communication
Languages : en
Pages : 0
Book Description
Do You Know How To Communicate With People Effectively, Avoid Conflicts and Get What You Want From Life? ...It's mostly about what you say, but also about WHEN, WHY and HOW you say it. **MY GIFT TO YOU INSIDE: Link to download my 120-page e-book "Mindfulness Based Stress and Anxiety Management Tools" for free!** Do The Things You Usually Say Help You, Or Maybe Hold You Back? Dear Friends, Have you ever considered how many times you intuitively felt that maybe you lost something important or crucial, simply because you unwittingly said or did something which put somebody off? Maybe it was an unfortunate word, bad formulation, inappropriate joke, forgotten name, huge misinterpretation, an awkward conversation or a strange tone of your voice? Maybe you assumed that you knew exactly what a particular concept meant for another person and you stopped asking questions? Maybe you asked so many questions, you practically started an interrogation? Maybe you could not listen carefully or could not stay silent for a moment? How many times have you wanted to achieve something, negotiate better terms or ask for a promotion and failed miserably? It's time to put that to an end with the help of this book. Lack of communication skills is exactly what ruins most peoples' lives. If you don't know how to communicate properly, you are going to have problems both in your intimate and family relationships. You are going to be ineffective in work and business situations. It's going to be troublesome managing employees or getting what you want from your boss or your clients on a daily basis. Overall, effective communication is like an engine oil that makes your life run smoothly, getting you wherever you want to be. There are very few areas in life in which you can succeed in the long run without this crucial skill. What Will You Learn With This Book? -What Are The Most Common Communication Obstacles Between People And How To Avoid Them -How To Express Anger And Avoid Conflicts -What Are The Most 8 Important Questions You Should Ask Yourself If You Want To Be An Effective Communicator? -5 Most Basic and Crucial Conversational Fixes -How To Deal With Difficult and Toxic People -Phrases to Purge from Your Dictionary (And What to Substitute Them With) -The Subtle Art of Giving and Receiving Feedback -Rapport, the Art of Excellent Communication -How to Use Metaphors to Communicate Better And Connect With People -What Metaprograms and Meta Models Are and How Exactly To Make Use of Them To Become A Polished Communicator -How To Read Faces and How to Effectively Predict Future Behaviors -How to Finally Start Remembering Names -How to Have a Great Public Presentation -How To Create Your Own Unique Personality in Business (and Everyday Life) -Effective Networking Start improving your life today.
Publisher:
ISBN: 9781515031918
Category : Interpersonal communication
Languages : en
Pages : 0
Book Description
Do You Know How To Communicate With People Effectively, Avoid Conflicts and Get What You Want From Life? ...It's mostly about what you say, but also about WHEN, WHY and HOW you say it. **MY GIFT TO YOU INSIDE: Link to download my 120-page e-book "Mindfulness Based Stress and Anxiety Management Tools" for free!** Do The Things You Usually Say Help You, Or Maybe Hold You Back? Dear Friends, Have you ever considered how many times you intuitively felt that maybe you lost something important or crucial, simply because you unwittingly said or did something which put somebody off? Maybe it was an unfortunate word, bad formulation, inappropriate joke, forgotten name, huge misinterpretation, an awkward conversation or a strange tone of your voice? Maybe you assumed that you knew exactly what a particular concept meant for another person and you stopped asking questions? Maybe you asked so many questions, you practically started an interrogation? Maybe you could not listen carefully or could not stay silent for a moment? How many times have you wanted to achieve something, negotiate better terms or ask for a promotion and failed miserably? It's time to put that to an end with the help of this book. Lack of communication skills is exactly what ruins most peoples' lives. If you don't know how to communicate properly, you are going to have problems both in your intimate and family relationships. You are going to be ineffective in work and business situations. It's going to be troublesome managing employees or getting what you want from your boss or your clients on a daily basis. Overall, effective communication is like an engine oil that makes your life run smoothly, getting you wherever you want to be. There are very few areas in life in which you can succeed in the long run without this crucial skill. What Will You Learn With This Book? -What Are The Most Common Communication Obstacles Between People And How To Avoid Them -How To Express Anger And Avoid Conflicts -What Are The Most 8 Important Questions You Should Ask Yourself If You Want To Be An Effective Communicator? -5 Most Basic and Crucial Conversational Fixes -How To Deal With Difficult and Toxic People -Phrases to Purge from Your Dictionary (And What to Substitute Them With) -The Subtle Art of Giving and Receiving Feedback -Rapport, the Art of Excellent Communication -How to Use Metaphors to Communicate Better And Connect With People -What Metaprograms and Meta Models Are and How Exactly To Make Use of Them To Become A Polished Communicator -How To Read Faces and How to Effectively Predict Future Behaviors -How to Finally Start Remembering Names -How to Have a Great Public Presentation -How To Create Your Own Unique Personality in Business (and Everyday Life) -Effective Networking Start improving your life today.