Advanced Fire & Emergency Services Administration with Navigate Advantage Access

Advanced Fire & Emergency Services Administration with Navigate Advantage Access PDF Author: Randy R. Bruegman
Publisher: Jones & Bartlett Learning
ISBN: 1284220060
Category : Technology & Engineering
Languages : en
Pages : 524

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Book Description
The Principles of Fire and Emergency Services Administration, Second Edition plus Navigate digital access provides in-depth information needed to be a successful company officer, battalion, commander, deputy chief, or chief executive officer, providing the necessary base curriculum to meet the FESHE requirements. With experience in leading various departments and national organizations, Chief Bruegman brings a real-world focus on the principles of leadership and management in a changing environment. This text will help you understand your personal style and tendencies so you can develop your leadership abilities and capacity, with a focus on preparing you to be successful in the future. It also focuses on leadership ethics, team building, analytical approaches to the fire and emergency services, continuous quality improvement, community risk reduction, and future trends that will impact the profession.Principles of Fire and Emergency Services Administration, Second Edition answers three key questions for aspiring fire service leaders:- What are the important issues for leaders in today''s fire and emergency services?- What will make a leader become more successful in the future?- What makes excellent fire and emergency service leaders?Principles of Fire and Emergency Services Administration, Second Edition answers these questions in 12 concise chapters and will enable you to succeed as a Company Officer, Battalion Commander, Deputy Chief, or Chief Executive Officer. Each chapter covers a critical fire and emergency service leadership topic and provides meaningful real-world perspectives.ChaptersChapter 1: Our Heritage and Our History - Focuses on the historical events that have forged today''s profession and the lessons that are reflected in each organization.Chapter 2: Preparing for Your Future - Delivers the tools you need to draw a personal roadmap for success.Chapter 3: Principles of Leadership and Management - Demonstrates how the academics of leadership and management research are actually applied on a daily basis.Chapter 4: What Is Your Leadership Style? - Enables you to identify how you lead and manage and why you lead that way.Chapter 5: Leading and Managing in a Changing Environment - Provides an insightful look into how to handle change on a personal and organizational level.Chapter 6: Leadership Ethics - Focuses on the elements critical to ethical leadership and management practices.Chapter 7: Personnel Management: Building Your Team - Explores the elements of team building and explains how to blend various personalities to get the most from your team.Chapter 8: Managing the Fire and Emergency Services - Focuses on the support elements so vital to every organization, budget, and personnel management.Chapter 9: Analytical Approaches to the Fire and Emergency Services - Delivers an in-depth look at the history of deployment practices in the United States and provides the basis to begin developing a standard of coverage model for your own community.Chapter 10: Continuous Quality Improvement for the Fire and Emergency Services - Explores the methods of quality improvement and how the methods enrich the services delivered to citizens every day.Chapter 11: Community Risk Reduction and Resiliency - Provides an in-depth overview of the changes in disaster planning and response since September 11, 2001.Chapter 12: Shaping the Future - Explores the possibilities of what may occur in the fire service, and how you can play an important role in helping to shape the future of the fire service. A Complete Teaching and Learning System for Today''s Learners This text is an integral resource for officers, those studying for promotion, individuals taking civil service examinations, and fire science students. It is part of an integrated teaching and learning system that combines dynamic features and content to support instructors and to help prepare students for their leadership career in the fire service.

Advanced Fire & Emergency Services Administration with Navigate Advantage Access

Advanced Fire & Emergency Services Administration with Navigate Advantage Access PDF Author: Randy R. Bruegman
Publisher: Jones & Bartlett Learning
ISBN: 1284220060
Category : Technology & Engineering
Languages : en
Pages : 524

Get Book Here

Book Description
The Principles of Fire and Emergency Services Administration, Second Edition plus Navigate digital access provides in-depth information needed to be a successful company officer, battalion, commander, deputy chief, or chief executive officer, providing the necessary base curriculum to meet the FESHE requirements. With experience in leading various departments and national organizations, Chief Bruegman brings a real-world focus on the principles of leadership and management in a changing environment. This text will help you understand your personal style and tendencies so you can develop your leadership abilities and capacity, with a focus on preparing you to be successful in the future. It also focuses on leadership ethics, team building, analytical approaches to the fire and emergency services, continuous quality improvement, community risk reduction, and future trends that will impact the profession.Principles of Fire and Emergency Services Administration, Second Edition answers three key questions for aspiring fire service leaders:- What are the important issues for leaders in today''s fire and emergency services?- What will make a leader become more successful in the future?- What makes excellent fire and emergency service leaders?Principles of Fire and Emergency Services Administration, Second Edition answers these questions in 12 concise chapters and will enable you to succeed as a Company Officer, Battalion Commander, Deputy Chief, or Chief Executive Officer. Each chapter covers a critical fire and emergency service leadership topic and provides meaningful real-world perspectives.ChaptersChapter 1: Our Heritage and Our History - Focuses on the historical events that have forged today''s profession and the lessons that are reflected in each organization.Chapter 2: Preparing for Your Future - Delivers the tools you need to draw a personal roadmap for success.Chapter 3: Principles of Leadership and Management - Demonstrates how the academics of leadership and management research are actually applied on a daily basis.Chapter 4: What Is Your Leadership Style? - Enables you to identify how you lead and manage and why you lead that way.Chapter 5: Leading and Managing in a Changing Environment - Provides an insightful look into how to handle change on a personal and organizational level.Chapter 6: Leadership Ethics - Focuses on the elements critical to ethical leadership and management practices.Chapter 7: Personnel Management: Building Your Team - Explores the elements of team building and explains how to blend various personalities to get the most from your team.Chapter 8: Managing the Fire and Emergency Services - Focuses on the support elements so vital to every organization, budget, and personnel management.Chapter 9: Analytical Approaches to the Fire and Emergency Services - Delivers an in-depth look at the history of deployment practices in the United States and provides the basis to begin developing a standard of coverage model for your own community.Chapter 10: Continuous Quality Improvement for the Fire and Emergency Services - Explores the methods of quality improvement and how the methods enrich the services delivered to citizens every day.Chapter 11: Community Risk Reduction and Resiliency - Provides an in-depth overview of the changes in disaster planning and response since September 11, 2001.Chapter 12: Shaping the Future - Explores the possibilities of what may occur in the fire service, and how you can play an important role in helping to shape the future of the fire service. A Complete Teaching and Learning System for Today''s Learners This text is an integral resource for officers, those studying for promotion, individuals taking civil service examinations, and fire science students. It is part of an integrated teaching and learning system that combines dynamic features and content to support instructors and to help prepare students for their leadership career in the fire service.

Marketing in the 21st Century

Marketing in the 21st Century PDF Author: Bruce D. Keillor
Publisher: Bloomsbury Publishing USA
ISBN: 0313086435
Category : Business & Economics
Languages : en
Pages : 1127

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Book Description
Marketing is the crucial connection between company and customer; no enterprise can expect to succeed without a substantial investment in its marketing efforts. Not surprisingly, marketing is one of the core areas of study in the hundreds of business schools and MBA programs around the world, and a vital department of virtually every business. This dynamic set showcases the most current trends, issues, ideas, and practices in marketing, especially as the field evolves in the context of globalization and advances in technology. From branding to public relations, e-tailing to customer-retention strategies, overseas expansion to promoting sports products, Marketing in the 21st Century covers the full spectrum of marketing-related issues, in their business and cultural contexts. Written by leading academic thinkers and business practitioners, the four volumes highlight emerging and innovative practices, illustrated through examples from around the world. Volume 1, New World Marketing, provides insights and tools for conducting business internationally, with emphasis on market research, market entry, and distribution strategies, and coverage of emerging markets, including China, India, and Eastern Europe. Volume 2, Interactive and Multi-Channel Marketing, explores the impact of new technologies on acquiring and retaining customers, including discussion of direct and interactive marketing techniques, customer data analysis, and ethics in marketing. Volume 3, Company and Customer Relations, deals with such issues as reputation and trust building, relationship marketing, sales management, and customer privacy. Volume 4, Integrated Marketing Communication, covers consumer demographics, multi-media communication strategies, and micromarketing. Collectively, these volumes represent the state of the art in the field. They are an essential resource for anyone studying, teaching, researching, or practicing the art and science of marketing.

Successful Network Marketing for the 21st Century

Successful Network Marketing for the 21st Century PDF Author: Rod Nichols
Publisher: Oasis
ISBN: 9781555715571
Category : Multilevel marketing
Languages : en
Pages : 0

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Book Description
Readers of this step-by-step guide will discover the secrets of the nation's most talented network marketers and learn to grow their own highly profitable business from scratch. Full color.

Marketing in the 21st Century: Company and customer relations

Marketing in the 21st Century: Company and customer relations PDF Author: Bruce David Keillor
Publisher: Greenwood
ISBN:
Category : Business & Economics
Languages : en
Pages : 280

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Book Description
A comprehensive overview of current trends, issues, ideas, and practices that are changing the dynamics of marketing--featuring contributions from a global network of leading academics and practitioners.

The Big Lie

The Big Lie PDF Author: Future Foundation
Publisher: Balboa Press
ISBN: 1452578915
Category : Business & Economics
Languages : en
Pages : 224

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Book Description
Future Foundation is a trends and forecasting agency with global reach has been operational for nearly twenty years is completely independent of any other company or organization beyond sharing general values, has no political opinions partners and counsels more than two hundred corporate clients runs its own data bank of opinion research findings, going back years probes consumer opinion in twenty-eight countries on an annual basis manages its own team of two hundred trendspotters across the globe is committed to excellence in the visual and verbal presentation of ideas and intuitions holds as its motto and its goal Science Meets Creativity is in business to see its clients prosper through the ingenious application of enriched insight into the lives of consumers, citizens, people

Fire and Water

Fire and Water PDF Author:
Publisher:
ISBN:
Category : Fire prevention
Languages : en
Pages : 350

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Book Description


Hidden Champions of the Twenty-First Century

Hidden Champions of the Twenty-First Century PDF Author: Hermann Simon
Publisher: Springer Science & Business Media
ISBN: 0387981470
Category : Business & Economics
Languages : en
Pages : 412

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Book Description
Chapter 5: Customers, Products, Services . . . . . . . . . . . . . 129 Close Customer Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Customer Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Dependence on the Customer and Risk Aspects . . . . . . . . . . . . . . . . . 135 Achieving Closeness to Customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Product and Service Spectrum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Chapter 6: Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 What Does Innovation Mean?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 High Level of Innovativeness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Driving Forces of Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 The Origin of Innovations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Leadership and Organizational Aspects of Innovation . . . . . . . . . . . . 179 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Chapter 7: Competition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Competitive Structure and Conduct . . . . . . . . . . . . . . . . . . . . . . . . . . 191 The Hidden Champions in the Light of Porter’s “Five Forces” . . . . . 195 Competitive Advantages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Sustainability of Competitive Advantages . . . . . . . . . . . . . . . . . . . . . . 203 Demonstration of Competitive Superiority . . . . . . . . . . . . . . . . . . . . 205 Competitive Edge and Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Sparring Partners for Competitive Fitness . . . . . . . . . . . . . . . . . . . . . . 214 Excessive Competitive Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Chapter 8: Financing, Organization, and Business Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Financing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Contents ix Organization of the Value Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Business Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Entrepreneurial Clusters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Chapter 9: Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Job Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Corporate Culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Quali?cations and Learning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 Creativity of Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Recruiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Chapter 10: The Leaders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 Structures of Ownership and Leadership . . . . . . . . . . . . . . . . . . . . . . 286 How Crucial Is Leadership? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Leadership Continuity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Young to the Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Powerful Women . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 Internationalization of Management . . . . . . . . . . . . . . . . . . . . . . . . . . 298 Personalities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Leadership Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Management Succession . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310 Chapter 11: Hidden Champions: Audit and Strategy Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315 What Is Strategy? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Hidden Champion Strategy: For Whom? . . . . . . . . . . . . . . . . . . . . . . 316 Hidden Champions – Audits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317 Strategy Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 Strategies for Value Propositions and Pricing . . . . . . . . . . . . . . . . . . . 335 Organization and Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . .

Congressional Record

Congressional Record PDF Author: United States. Congress
Publisher:
ISBN:
Category : Law
Languages : en
Pages : 1378

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Book Description
The Congressional Record is the official record of the proceedings and debates of the United States Congress. It is published daily when Congress is in session. The Congressional Record began publication in 1873. Debates for sessions prior to 1873 are recorded in The Debates and Proceedings in the Congress of the United States (1789-1824), the Register of Debates in Congress (1824-1837), and the Congressional Globe (1833-1873)

SmartStart Your Michigan Business

SmartStart Your Michigan Business PDF Author: Oasis Press/PSI Research
Publisher: Oasis
ISBN: 9781555714437
Category : Business & Economics
Languages : en
Pages : 354

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Book Description
A resource book for starting your business. Includes current stat and federal start-up informainformationcts, statistics, and legislation.

SmartStart Your Georgia Business

SmartStart Your Georgia Business PDF Author: Oasis Press Editors
Publisher: Oasis Press
ISBN: 9781555714239
Category : Business & Economics
Languages : en
Pages : 310

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Book Description
The SmartStart Your Business series is chockfull of valuable business start-up information. Whereas most start-up books give an overview of basic legal requirements, each SmartStart guide goes a step beyond and gives its readers the state-specific laws, regulations, and fees and tells how to get in touch with the federal, state, and local agencies that govern small business.The most complete and up-to-date sourcebook of its kind. SmartStart also gives pointers on writing a successful business plan and setting up a winning marketing strategy. Readers will learn the most current financing programs available in their state and understand how to obtain both short-term and long-term financing, and, once they're up and running, how to manage their business' finances properly. What's more, readers are given the latest on: