Managing Value Propositions in Service Ecosystems

Managing Value Propositions in Service Ecosystems PDF Author: Julian Boha
Publisher: Springer Nature
ISBN: 3658317132
Category : Business & Economics
Languages : en
Pages : 234

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Book Description
Julian Boha explores value propositions in ecosystems as they play an important role in communicating how a company aims to provide value to business partners and customers. Value propositions are used in our everyday language, yet the concept remains ambiguous as there is a lack of empirical evidence about value propositions and their formal development process. The author provides a much-needed understanding of value propositions within the context of ecosystems and offers tools to systematically create value propositions and orchestrate ecosystems to foster innovation. Further, this book advances to the current understanding of value propositions and their application in the context of innovative ecosystems. ​

Managing Value Propositions in Service Ecosystems

Managing Value Propositions in Service Ecosystems PDF Author: Julian Boha
Publisher: Springer Nature
ISBN: 3658317132
Category : Business & Economics
Languages : en
Pages : 234

Get Book Here

Book Description
Julian Boha explores value propositions in ecosystems as they play an important role in communicating how a company aims to provide value to business partners and customers. Value propositions are used in our everyday language, yet the concept remains ambiguous as there is a lack of empirical evidence about value propositions and their formal development process. The author provides a much-needed understanding of value propositions within the context of ecosystems and offers tools to systematically create value propositions and orchestrate ecosystems to foster innovation. Further, this book advances to the current understanding of value propositions and their application in the context of innovative ecosystems. ​

Innovation, Social Networks, and Service Ecosystems

Innovation, Social Networks, and Service Ecosystems PDF Author: Jennifer D. Chandler
Publisher: Springer Nature
ISBN: 3030477975
Category : Business & Economics
Languages : en
Pages : 146

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Book Description
This book examines the ways in which value is created in the digital economy from a social networks and service ecosystems perspective. Focusing on innovation, this project explores analytics, Big Data, and privacy with respect to service management and value creation. It debunks these technology-centric buzzwords by relating cross-disciplinary research topics from seminal sociology, business, management, marketing, information systems, organizational, and technology theory under the common theme of plasticity, which is the ability of a system to take and retain form. A keen understanding of plasticity is the route to success in the digital economy. This book, aimed at academics, graduate students and practitioners in fields related to innovation, service research, and strategic management, offers a holistic perspective on innovation that is informed by scholarly research from multiple disciplines.

Winning the Right Game

Winning the Right Game PDF Author: Ron Adner
Publisher: MIT Press
ISBN: 0262546000
Category : Business & Economics
Languages : en
Pages : 279

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Book Description
How to succeed in an era of ecosystem-based disruption: strategies and tools for offense, defense, timing, and leadership in a changing competitive landscape. The basis of competition is changing. Are you prepared? Rivalry is shifting from well-defined industries to broader ecosystems: automobiles to mobility platforms; banking to fintech; television broadcasting to video streaming. Your competitors are coming from new directions and pursuing different goals from those of your familiar rivals. In this world, succeeding with the old rules can mean losing the new game. Winning the Right Game introduces the concepts, tools, and frameworks necessary to confront the threat of ecosystem disruption and to develop the strategies that will let your organization play ecosystem offense. To succeed in this world, you need to change your perspective on competition, growth, and leadership. In this book, strategy expert Ron Adner offers a new way of thinking, illustrating breakthrough ideas with compelling cases. How did a strategy of ecosystem defense save Wayfair and Spotify from being crushed by giants Amazon and Apple? How did Oprah Winfrey redraw industry boundaries to transition from television host to multimedia mogul? How did a shift to an alignment mindset enable Microsoft's cloud-based revival? Each was rooted in a new approach to competitors, partners, and timing that you can apply to your own organization. For today's leaders the difference between success and failure is no longer simply winning, but rather being sure that you are winning the right game.

The Palgrave Handbook of Service Management

The Palgrave Handbook of Service Management PDF Author: Bo Edvardsson
Publisher: Springer Nature
ISBN: 3030918289
Category : Business & Economics
Languages : en
Pages : 1031

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Book Description
This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as “a set of organizational competencies for enabling and realizing value creation through service,” it then moves on to follow the evolution of service research. From there, the book is structured into six main themes: perspectives on service management; service strategy; service leadership and transition; service design and innovation; service interaction; quality and operations; and service management and technology. This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research.

Social Dynamics in a Systems Perspective

Social Dynamics in a Systems Perspective PDF Author: Sergio Barile
Publisher: Springer
ISBN: 3319619675
Category : Business & Economics
Languages : en
Pages : 263

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Book Description
This book targets the critical issue of decision making in uncertain conditions and situations. The aim is to increase readers’ understanding of complexity and of socio-economic interactions through the application of systems thinking perspectives. Among the various areas and topics addressed are complexity and sustainable management, markets as complex adaptive systems, the impacts of psychological and emotional factors upon value co-creation exchanges, and ICT enablers of service network performance and service exchange fulfillment. Thanks to the chosen perspectives, all of which are based on different systems research streams, the book will support more consistent and robust decisions, leading to sustainable, wise, and viable systems dynamics. It will aid managers, practitioners, and consultants in their decision-making processes and will also be of interest for academics and scholars in management, systems, computer science, engineering, and marketing.

Customer Success Management

Customer Success Management PDF Author: Michael Kleinaltenkamp
Publisher: Springer Nature
ISBN: 303126178X
Category : Business & Economics
Languages : en
Pages : 108

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Book Description
End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Customer success management (CSM) is thus the fastest growing business function. It was first implemented in selected service businesses, but currently CSM applications are spreading globally across industries. This book provides a clear understanding of CSM for practitioners based on comprehensibly prepared knowledge from practical and scientific resources. The book can be used as a practical guide to learn about CSM process and the roles, necessary capabilities, and expectations toward customer success managers. Furthermore, it also shows how CSM differs from and, at the same time, relates to existing customer-related management concepts such as value-based selling, key account management and customer relationship management. The presented insights are not only relevant for customer success managers, but also for those aiming at such a position in the future. The book is also useful for supplier and customer representatives who are connected with customer success management activities in their daily business.

The Oxford Handbook of Entrepreneurial Finance

The Oxford Handbook of Entrepreneurial Finance PDF Author: Douglas Cumming
Publisher: OUP USA
ISBN: 0195391241
Category : Business & Economics
Languages : en
Pages : 937

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Book Description
Provides a comprehensive picture of issues dealing with different sources of entrepreneurial finance and different issues with financing entrepreneurs. The Handbook comprises contributions from 48 authors based in 12 different countries.

SDGs in the European Region

SDGs in the European Region PDF Author: Walter Leal Filho
Publisher: Springer Nature
ISBN: 3031174615
Category : Science
Languages : en
Pages : 1576

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Book Description
This volume describes the thinking on sustainable development and a variety of initiatives across Europe, illustrating regional efforts to foster sustainable communities and ecological and social innovation. It contains various contributions which showcase examples of thinking, economic and social structures and in consumption and production patterns needed, to implement the SDGs. This book is part of the "100 papers to accelerate the implementation of the UN Sustainable Development Goals initiative".

Artificial Intelligence And Innovation Management

Artificial Intelligence And Innovation Management PDF Author: Stoyan Tanev
Publisher: World Scientific
ISBN: 180061134X
Category : Business & Economics
Languages : en
Pages : 328

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Book Description
Artificial Intelligence and Innovation Management contributes to the ongoing debate among innovation scholars and practitioners focusing on the potential impact of Artificial Intelligence (AI) on the ways companies and organizations do business, operate and innovate. It considers AI as a source of innovation both in terms of innovation within the field of AI itself (AI innovation) and in terms of how it enables or disrupts innovation in other fields (AI-driven innovation). The book's content is driven by several important conclusions:It is therefore both necessary and timely to explore the different aspects of the relationship between AI and IM.The contributors to this book include both scholars and practitioners from multiple countries and different types of institutions. They were selected based on their ability to provide a relevant distinctive perspective on the relationship between AI and IM; the degree of their professional engagement with the field; their ability to contribute to the thematic and contextual diversity of the contributions; and their ability to provide actionable insights for both innovation scholars and practitioners.Helena Blackbright (Mälardalen University, Sweden) and Stoyan Tanev (Carleton University, Canada) are chairing the Special Interest Group on AI and IM at the International Society for Professional Innovation Management (https://www.ispim-innovation.com/).

Successful Construction Supply Chain Management

Successful Construction Supply Chain Management PDF Author: Stephen Pryke
Publisher: John Wiley & Sons
ISBN: 1119450683
Category : Technology & Engineering
Languages : en
Pages : 382

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Book Description
Provides a unique overview of supply chain management (SCM) concepts, illustrating how the methodology can help enhance construction industry project success This book provides a unique appraisal of supply chain management (SCM) concepts brought together with lessons from industry and analysis gathered from extensive research on how supply chains are managed in the construction industry. The research from leading international academics has been drawn together with the experience from some of the industry's foremost SCM practitioners to provide both the experienced researcher and the industry practitioner a thorough grounding in its principles, as well as an illustration of SCM as a methodology for enhancing construction industry project success. The new edition of Successful Construction Supply Chain Management: Concepts and Case Studies incorporate chapters dealing with Building Information Modelling, sustainability, the ‘Demand Chain' in projects, the link between self-organizing networks and supply chains, decision-making, ‘Lean,’ and mega-projects. Other chapters cover risk transfer and allocation, behaviors, innovation, trust, supply chain design, alliances, and knowledge transfer. Supply Chain Management techniques have been used successfully in various industries, such as manufacturing and food processing, for decades Fully updated with new chapters dealing with key construction industry topics such as BIM, sustainability, the ‘Demand Chain' in projects, ‘Lean,’ mega-projects, and more Includes contributions from well established academics and practitioners from Network Rail, mainstream construction, and consultancy Illustrates how SCM methodologies can be used to enhance construction industry project success Successful Construction Supply Chain Management: Concepts and Case Studies is an ideal book for postgraduate students at MSc and PhD level studying the topic and for all construction management practitioners.