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Author: Lee Gardenswartz
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 306
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Book Description
Cultural Diversity as a Strategic Advantage This insightful and practical work should be required reading formanagers, physicians, nurses, allied health caregivers, and supportstaff, in order to overcome barriers to communication and change indealing with an increasingly complex patient and employee base. Ihighly Andorse this excellent book written by these outstandingauthors. --Donald R. Oxley, vice president and executive director, KaiserPermanente As reflected in new cultural competency requirements for healthcare organizations, sensitivity to and understanding of culturaldiversity have become mandatory for health care professionals.However, most health care professionals have little or no trainingon how to deal with the challenges of cultural diversity. WithManaging Diversity in Health Care, you'll learn effectivestrategies fundamental to creating a culturally diverse health careorganization. This essential handbook provides you with the necessary knowledgeand tools to become more responsive to culturally diverse patientand staff populations. The authors show how to build diverse teams,deal with the thorny issues of prejudice and bias, and communicateeffectively within a diverse health care setting.
Author: Lee Gardenswartz
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 306
Get Book Here
Book Description
Cultural Diversity as a Strategic Advantage This insightful and practical work should be required reading formanagers, physicians, nurses, allied health caregivers, and supportstaff, in order to overcome barriers to communication and change indealing with an increasingly complex patient and employee base. Ihighly Andorse this excellent book written by these outstandingauthors. --Donald R. Oxley, vice president and executive director, KaiserPermanente As reflected in new cultural competency requirements for healthcare organizations, sensitivity to and understanding of culturaldiversity have become mandatory for health care professionals.However, most health care professionals have little or no trainingon how to deal with the challenges of cultural diversity. WithManaging Diversity in Health Care, you'll learn effectivestrategies fundamental to creating a culturally diverse health careorganization. This essential handbook provides you with the necessary knowledgeand tools to become more responsive to culturally diverse patientand staff populations. The authors show how to build diverse teams,deal with the thorny issues of prejudice and bias, and communicateeffectively within a diverse health care setting.
Author: Lee Gardenswartz
Publisher: Jossey-Bass
ISBN: 9780787952525
Category : Health & Fitness
Languages : en
Pages : 558
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Book Description
Author: Lee Gardenswartz
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 228
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Book Description
Accompanying computer disk contains Word 6.0/95 format files of the worksheets in the book.
Author: Lee Gardenswartz
Publisher: Jossey-Bass Incorporated Pub
ISBN: 9780787950507
Category : Political Science
Languages : en
Pages : 208
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Book Description
Practical Approaches to Exploring the Complex Issues of Cultural Diversity Turn strategy into immediate action with diversity training made easy. This versatile collection of activities, resources, and training materials is designed to facilitate a successful training program in any kind of health care organization. This unique tool kit reinforces the concepts presented in Gardenswartz and Rowe's Managing Diversity in Health Care and presents practical, ready-to-use tools-including a disk containing computerized forms-ideal for creating customized training agendas. The Managing Diversity in Health Care Manual provides a complete program guide for developing and conducting successful sessions in diversity, team development, customer service and satisfaction, conflict resolution, and community relations."A 'must have' for anyone involved in diversity education in the health care community. The many exceptional tools not only address diversity awareness specific to the health care environment, but provide very practical approaches to exploring complex issues of cultural diversity unique to the relationship between health care provider and patient."--Margaret Burke, director, educational services, Providence Seattle Medical Center"Comprehensive and user friendly. These exceptional authors have combined their years of experience studying diversity issues with practical insight about how those issues affect health care, and what to do to capitalize on them. This manual is a must for anyone in health care faced with managing not only a diverse workforce, but also a diverse population of patients and referring health care providers, in an increasingly competitive managed care environment."--Wendy Kissinger, manager, employee relations, Shands Hospital at the University of Florida "Recognizing that the composition of the health care work force reflects the changing demographics in our society, utilizing these practical tools will help any organization 'manage d
Author: Janice L. Dreachslin
Publisher: John Wiley & Sons
ISBN: 1118282167
Category : Medical
Languages : en
Pages : 480
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Book Description
Major changes are occurring in the United States population and the nation's health care institutions and delivery systems. Significant disparities in health status exist across population groups. But the health care enterprise, with all its integrated and disparate parts, has been slow to respond. Written by three nationally known scholars and experts, Diversity and Cultural Competence in Health Care: A Systems Approach is designed to provide health care students and professionals with a clear understanding of foundations, philosophies, and processes that strengthen diversity management, inclusion, and culturally competent care delivery. Focusing on current practice and health care policy, including the recently passed Patient Protection and Affordable Care Act of 2010 (ACA), this textbook integrates strategic diversity management, self-reflective leadership, and the personal change process with culturally and linguistically appropriate care into a cohesive systems-oriented approach for health care professionals. The essentials of cultural competence and diversity management covered in this text will be helpful to a wide variety of students because they encompass principles and practices that can be realistically incorporated into the ongoing work of any health care field or organization. Each chapter contains learning objectives, summary, key terms, and review questions and activities designed to allow students to understand and explore concepts and practices identified throughout the text.
Author: Michalle E. Mor Barak
Publisher: SAGE Publications
ISBN: 1483386147
Category : Business & Economics
Languages : en
Pages : 664
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Book Description
Winner of the George R. Terry Book Award from Academy of Management and the Outstanding Academic Title Award from CHOICE Magazine Successful management of our increasingly diverse workforce is one of the most important challenges facing organizations today. In the Fourth Edition of her award-winning text, Managing Diversity, author Michàlle E. Mor Barak argues that inclusion is the key to unleashing the potential embedded in a multicultural workforce. This thoroughly updated new edition includes the latest research, statistics, policy, and case examples. A new chapter on inclusive leadership explores the diversity paradox and unpacks how leaders can leverage diversity to increase innovation and creativity for competitive advantage. A new chapter devoted to “Practical Steps for Creating an Inclusive Workplace” presents a four-stage intervention and implementation model with accompanying scales that can been used to assess inclusion in the workplace, making this the most practical edition ever.
Author: Carol Baxter
Publisher: Bailliere Tindall
ISBN: 9780702025204
Category : Health & Fitness
Languages : en
Pages : 348
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Book Description
Focuses on the importance of providing equality of access to effective and sensitive services in a diverse society. Provides a theoretical framework and extensive practical guidance in this task.
Author: Marcus L. Martin
Publisher: Springer
ISBN: 3319228404
Category : Medical
Languages : en
Pages : 302
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Book Description
No other hospital department cares for patients as diverse as those who come to the Emergency Department (ED). These patients encompass all stages and positions of life and health. Many belong to distinct minority cultures defined by the patient's sexual orientation and gender identity, disability, spirituality, language, race, and ethnicity. It has been well documented that minorities experience inadequate emergency treatment and face poorer healthcare outcomes. Furthermore, research has established that the elderly, ethnic minorities, the poor, and persons with Medicaid coverage are more likely than other people to utilize the emergency department rather than primary care services. With the passage of the Affordable Care Act, particularly the Medicaid expansion, EDs across the United States are poised to care for an unprecedented number of underserved minorities. The need to equip emergency healthcare professionals to practice medicine that is culturally competent in the broadest possible sense has never been greater. Diversity and Inclusion in Quality Patient Care aims to fill this need.
Author: Michele A. Paludi
Publisher: Bloomsbury Publishing USA
ISBN: 0313393184
Category : Business & Economics
Languages : en
Pages : 1172
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Book Description
This four-volume set provides updated empirical research and best practices for understanding and managing workplace diversity in the 21st century, including issues of gender, race, generation, disability, sexual orientation, national origin, and age. As the demographics of workplaces in the United States continue to evolve to include more women employees, a growing percentage of aged employees, and greater racial diversity, a broad understanding of human resource management issues in multiple functions is necessary. Today's workplace professionals need to be up to speed on best practices for staffing, training and development, performance appraisals, work/family integration, compensation, health and safety, equal employment opportunity, disciplinary strategies, and labor relations, just to mention a few of the most important issues. Contributors to this exhaustive four-volume set include human resource consultants, employers, scholars, management consultants, and therapists, offering proven workable solutions to assist employers in managing diversity in the 21st-century workforce. The books cover topics such as diverse succession planning, formal mentoring programs, discrimination in religious organizations, transgender female workers, flexible work schedules, generational cohorts, and paid leave policy. This set will provide a lay professional reader with a thorough understanding of managing diversity in the modern workplace, and serve as an essential resource for employers, labor attorneys, and human resource specialists.
Author:
Publisher: Harvard Business Press
ISBN: 1422172562
Category : Business & Economics
Languages : en
Pages : 105
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Book Description
The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness. Many organizations encourage diversity because providing equal opportunity for everyone is the right thing to do. A diverse workforce can also yield such important competitive advantages as a higher level of profitable innovation, a better understanding of market opportunities, and stronger employee productivity and commitment. But as people with different backgrounds, beliefs, and values interact in the workplace, conflicts can arise. How can you foster diversity on your team and surmount the challenges that can come with it? This book teaches managers how to: - Recruit a diverse team - Foster an inclusive environment by replacing common misconceptions with facts - Handle diversity-related conflict - Tap the business value generated by the team?s diversity
