Managing Culture as Critical Success Factor in Outsourcing PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Managing Culture as Critical Success Factor in Outsourcing PDF full book. Access full book title Managing Culture as Critical Success Factor in Outsourcing by Dr Julie Beardsell. Download full books in PDF and EPUB format.
Author: Dr Julie Beardsell
Publisher:
ISBN:
Category :
Languages : en
Pages : 0
Get Book Here
Book Description
Outsourcing was originally confined to peripheral business functions and mainly motivated by a cost saving logic, but has now developed into a routine strategic management business model that affects not only peripheral functions but impacts the core business of organizations. Industry research typically indicates that over 50% of firms believe that organizational culture fit is a key criterion in the selection of vendors for outsourcing; showing the need for outsource service vendors to become partners with their customers and to become an extension of them. This paper explores the cultural paradigm for the strategic outsourcing of IT and business processes, exploring the impact that culture plays as an inevitable influencing factor in the global IT services landscape. The author supports the hypothesis that a cultural match between the firm and its vendors is critical to success in outsourcing and makes recommendations for further research in this field.
Author: Dr Julie Beardsell
Publisher:
ISBN:
Category :
Languages : en
Pages : 0
Get Book Here
Book Description
Outsourcing was originally confined to peripheral business functions and mainly motivated by a cost saving logic, but has now developed into a routine strategic management business model that affects not only peripheral functions but impacts the core business of organizations. Industry research typically indicates that over 50% of firms believe that organizational culture fit is a key criterion in the selection of vendors for outsourcing; showing the need for outsource service vendors to become partners with their customers and to become an extension of them. This paper explores the cultural paradigm for the strategic outsourcing of IT and business processes, exploring the impact that culture plays as an inevitable influencing factor in the global IT services landscape. The author supports the hypothesis that a cultural match between the firm and its vendors is critical to success in outsourcing and makes recommendations for further research in this field.
Author: Eric Flamholtz
Publisher: Stanford University Press
ISBN: 0804777543
Category : Business & Economics
Languages : en
Pages : 261
Get Book Here
Book Description
Organizational culture is a quiet, but driving, influence on our perception of a company, whether as a consumer or as an employee. For instance, we know Southwest Airlines as laid back and friendly. We think of Google as innovative. To almost every well-known company we can assign a character. It is now well recognized that corporate culture has a significant impact on organizational health and performance. Yet, the concept of corporate culture and culture management is too often tantalizingly elusive. In this book, Flamholtz and Randle define culture, identifying and explaining the five key dimensions that determine it: a customer orientation; a people orientation; a process orientation; strong standards of performance and accountability; innovation and openness to change. They explain why culture is a critical factor in organizational success and failure—a key determinant of financial performance. Then, they provide a theoretically sound, highly practical, and field-tested method for managing corporate culture—presenting a set of international and domestic cases that show how actual companies have leveraged culture as the ultimate source of sustainable competitive advantage. In addition to well-known companies such as Starbucks, Ritz-Carlton, American Express, IBM, and Toyota, the text presents lesser known culture stars, such as Smartmatic and Infogix. While other titles on culture have focused too heavily on the organization as a psychological being, or on academic studies of culture as a business lever, Corporate Culture draws on empirics to present a go-to, must-read guide for leveraging corporate culture as a source of competitive advantage and as a means of impacting the bottom line.
Author: Mohammadreza Akbari
Publisher: Springer Nature
ISBN: 9819727081
Category :
Languages : en
Pages : 211
Get Book Here
Book Description
Author: Linda Ford
Publisher: Dog Ear Publishing
ISBN: 1598584707
Category : Corporate culture
Languages : en
Pages : 177
Get Book Here
Book Description
Manage the 800 pound Gorilla- your corporate culture-or it will manage you Editorial Reviews "Culture matters. What Ford calls the fourth factor is at least as important as products, customers, and cash in getting results and generating shareholder value. Any executive who wants to successfully manage culture should heed the practical advice Ford provides." -Jonathan Schwartz, CEO, Sun Microsystems, Inc. "Ford's wonderful new book on the Gorilla of corporate culture is brilliantly practical, carefully thought out, and clearly written. To mix metaphors, the blind men (and women) can finally begin to see the sides of the elephant when it comes to culture." -Michele Bolton, Author of The Third Shift "Ford has done a great job of creating a book that allows leaders at all levels of the organization to lead more effectively by understanding and managing culture. A must read for executives " -Brian Scudamore, Founder and CEO, 1-800-GOT-JUNK? Book Description Corporate culture is the 800 pound Gorilla in your organization-it does whatever it wants to. You can't ignore it. If you focus only on managing products, customers, and cash, leaving the fourth factor- culture-to take care of itself, your culture may undermine your success in the first three. Managing the fourth factor is crucial to any leader's success and this book will show you how to do that. Failure to manage corporate culture can result in - Inability to change strategic directions more quickly than your competition - A failed merger or joint venture - The isolation of functional silos in the organization. Most executives hate dealing with culture because they don't know how to manage or measure it, let alone change it. So they focus on managing products, customers, and cash, leaving the fourth factor-culture-to take care of itself. All too often, the neglected fourth factor undermines success in the first three. A successful culture provides a competitive advantage that is virtually impossible to duplicate. This will be increasingly important as the global talent shortage becomes more severe. Statisticians estimate that in 2008, approximately 12 million experienced workers will leave the workforce and only 3.5 million new workers will enter the workforce. Your organization needs to be able to attract and retain talent in that market. Managing culture is vital to your ability to do that. Understanding how culture maintains and reproduces itself is the key to managing culture. Dr. Ford provides plenty of real-world examples and specific behaviors to make culture real and visible. And she deals specifically with the pragmatics of managing culture change. In this engaging, practical look at organizations, you'll learn how to take charge of your destiny by managing the fourth factor. Dr. Ford takes culture from a soft, nebulous concept that can't be managed to a strategic asset that must be managed. More Editorial Reviews "Ford has finally provided an answer to every CEOs question: "We've tried everything and the problem persists. What's wrong?" Read The Fourth Factor, and you'll pick up that missing organizational link." -George W. Kessinger, CEO, Goodwill Industries International "This is an important work on a significant subject for serious leaders who want to grow extraordinary organizations. Dr. Ford elaborates with clarity and wisdom about the power of culture in any environment." -Nido R. Qubein, Chairman, Great Harvest Bread Company, President, High Point University About the Author Maverick, entrepreneur, catalyst, leader, sage advisor, change agent. Dr. Linda Ford is all of these. Linda is committed to helping senior executives manage the fourth factor-culture. She consults and speaks on improving business performance. After twenty five years in Silicon Valley, Linda is back home in Texas. She lives in Austin with her cat, Lizzie.
Author: Sonja A. Sackmann
Publisher: Verlag Bertelsmann Stiftung
ISBN: 3867933677
Category : Science
Languages : en
Pages : 255
Get Book Here
Book Description
Do corporate culture and leadership contribute to a firm's success? And if so, how? How can a company create and develop its corporate culture to compete successfully over the long term? Answers to these questions emerge in case studies of the business practices of six long-established and world-renowned companies: the BMW Group, Deutsche Lufthansa, Grundfos, Henkel, Hilti and Novo Nordisk. In a project initiated by the Bertelsmann Stiftung, researchers investigated these firms and analyzed the central characteristics of corporate success from a culture perspective. The case studies render a detailed picture of each firm's distinctive corporate culture and the factors that shape it. Based on these examples, Sonja A. Sackmann has identified concrete strategies and practices that illustrate how a company's management can make a significant contribution toward developing a dialogue-oriented corporate culture that supports a firm's viability. The appendix provides a checklist for readers who want to develop their firm's culture and practice culturally aware management.
Author: Peter A. Sammons
Publisher: Gower Publishing, Ltd.
ISBN: 0566083140
Category : Research
Languages : en
Pages : 260
Get Book Here
Book Description
Research and Development (R&D) is a key 'factor of production' in the global business environment and yet there can be no doubt that research budgets are under attack as never before. International competitive pressure means that companies, and countries, must innovate or die even though funding is often decreasing. The answer to this dichotomy is to ensure better value for money - and this toolkit will lead you towards that goal. The Outsourcing R&D Toolkit comprehensively covers the strategic and tactical issues necessary for a company to decide whether, and to what extent, to buy in their knowledge-based services. Having done this it then goes on to provide a toolbox of commercial materials to enable better control of external R&D projects. It consists of two main Parts: [ Part I: Buying Research Services - this provides an up-to-date briefing on contract R&D, practices, procedures and pitfalls. It includes 70] learning points which highlight issues particularly important to companies buying-in R&D services. [ Part II: Contract Research Toolbox of template contract and contract management documents including instructions for use: these materials are subtly tailored to the commercial interests of the knowledge buyer and form a contracting system in their own right. They may also be used to benchmark existing company practices and procedures. Buying in R&D services is undoubtedly the way of the future and a core management competence across all industrial sectors. The Outsourcing R&D Toolkit will stop you from being left behind!
Author: Muhammad Ali Babar
Publisher: Springer Science & Business Media
ISBN: 3642137911
Category : Business & Economics
Languages : en
Pages : 421
Get Book Here
Book Description
This book constitutes the refereed proceedings of the 11th International Conference on Product-Focused Software Process Improvement, PROFES 2010, held in Limerick, Ireland, in June 2010. The 28 revised full papers presented together with the abstracts of 2 keynote addresses were carefully reviewed and selected from numerous submissions. The papers are organized in topical sections on software quality assurance; agile software development; software business; software systems; process quality; software measurement; and software process improvement.
Author: Solli-Sther, Hans
Publisher: IGI Global
ISBN: 1605667978
Category : Business & Economics
Languages : en
Pages : 268
Get Book Here
Book Description
"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.
Author: Martin Wiener
Publisher: Springer Science & Business Media
ISBN: 3835093339
Category : Business & Economics
Languages : en
Pages : 344
Get Book Here
Book Description
Martin Wiener develops a model that comprises 29 critical success factors which are classified into four distinct groups: internal suitability, internal management, external suitability, and external management factors. He shows that the external management factors are particularly relevant for the successful implementation of an offshore software development project and that the perception of the individual critical success factors greatly depends on the company perspective.
Author: Edgar H. Schein
Publisher: John Wiley & Sons
ISBN: 1119212286
Category : Business & Economics
Languages : en
Pages : 263
Get Book Here
Book Description
Effective, sustainable cultural change requires evolution, not disruption The Corporate Culture Survival Guide is the essential primer and practical guide every organization needs. Corporate culture pioneer Edgar H. Schein breaks the concept of 'culture' down into real terms, delving into the behaviors, values, and shared assumptions that define it, and explains why culture is the central factor in an organization's success—or failure. This new third edition is designed specifically for practitioners needing to apply these practices in real-world settings, and has been updated with new coverage of globalization, technology, and managerial competencies. You'll learn how to get past subconscious bias to assess whether or not your existing culture truly serves your organization, and how to introduce change and manage the change process over time for a best-case-scenario outcome. Case studies illustrate successful change in real companies, providing models and setting the bar for dismantling dysfunctional cultures. Corporate culture begins with the founder, and evolves—or not—over time. Is your culture working for or against your organization? How can it be optimized? This book separates the truth from the nonsense to provide real-world guidance on initiating and managing cultural change. Understand when to assess your culture, and how to do it objectively Learn how cultures evolve and change over time, for better or worse Discover the reality of multiculturalism amidst the rise of globalization Evolve your culture to more effectively serve your organization Each of us is a part of many cultures—what you do, where you live, where you grew up, what you enjoy, how you live; in the workplace, many different people with many different cultures come together toward a common goal—will these cultures clash or synergize? The Corporate Culture Survival Guide shows you how to create an overarching corporate culture that gets everyone on the same page to drive your organization's success.
