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Author: Ian I. Mitroff
Publisher: AMACOM/American Management Association
ISBN: 9780814424902
Category : Business & Economics
Languages : en
Pages : 196
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Book Description
Publisher Fact Sheet Shows executives & managers how to overcome an "it can't happen to us mentality" & prepare for crises, both large & small, before they happen.
Author: Ian I. Mitroff
Publisher: AMACOM/American Management Association
ISBN: 9780814424902
Category : Business & Economics
Languages : en
Pages : 196
Get Book Here
Book Description
Publisher Fact Sheet Shows executives & managers how to overcome an "it can't happen to us mentality" & prepare for crises, both large & small, before they happen.
Author: Ian I. Mitroff
Publisher:
ISBN: 9780195097443
Category : Crisis management
Languages : en
Pages : 208
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Book Description
Author: Ian Mitroff
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 148
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Book Description
The text presents a systematic, behavioral model that underlies crisis management, showing which personality functions are required for managing and preparing for major crises. The book discusses the extreme importance of Emotional IQ in handling, responding, and preparing for any crisis. Crisis Leadership presents the findings from new national surveys and new concrete, easy-to-understand models for implementing programs of proactive leadership. The combination of models-including a comprehensive look at what happens before, during, and after a crisis-creates a truly integrated and systematic approach.
Author: Janine L. Reid
Publisher: John Wiley & Sons
ISBN: 9780471354192
Category : Technology & Engineering
Languages : en
Pages : 218
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Book Description
The only step-by-step guide to crisis management for the design andconstruction industry Accidents, lawsuits, labor walkouts . . . A crisis can come out ofnowhere to strike even the most responsible and safety-consciousdesign and construction companies. The good news is that when badthings happen, there are ways to navigate successfully through thetough times to get your company back on track and back in businessas soon as possible. The secret is to be prepared--and this bookshows you how. Written by one of the best-known experts in the field. Crisis Management gives you the detailed practical knowledge,tools, and techniques you need to get ready for virtually anycrisis situation--before it happens. With proven procedures, forms,and checklists to guide you through every step of the process, ithelps you to: * Anticipate, identify, and prevent potential crises whenpossible * Assemble and manage a quick-response crisis managementteamDevelop a comprehensive crisis management plan * Understand and use media communications effectively * Establish and cultivate good media relationships * No matter what area of design or construction you work in, Crisis Management will make a vital contribution to the overallhealth and survival of your business--because when it comes to theunexpected, preparation really is everything.
Author: Ian I. Mitroff
Publisher: AMACOM
ISBN: 0814416306
Category : Business & Economics
Languages : en
Pages : 260
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Book Description
Do your company and employees have the necessary "IQ" not only to withstand a crisis but also come through it with strength and confidence? Like many companies over the last few years, yours has probably done a great deal to reassess its physical, strategic, and financial vulnerabilities. However, there is a huge difference between business continuity planning and true crisis management. Ian Mitroff outlines seven distinct competencies your organization needs to handle crises effectively: Right Heart (emotional IQ): By accepting crisis as an inevitability, you can process much of the shock and grief beforehand, and avoid making the effects of the crisis even worse through an unconstructive response. Right Thinking (creative IQ): "Crises don’t care about the ways in which we have organized the world," so out-of-the-box thinking is essential. Right Social and Political IQ: Understand that your business is subject not only to the pitfalls of its industry, but to the universal and complex challenges that threaten all companies. Right Integration (integrative IQ): Realize that crises are perceived differently by different stakeholders, and are never simple "exercises" that can be "solved." Identify and reconcile these perceptions now so that the path is clear when the crisis strikes. Right Technical IQ: "Think like a controlled paranoid" to uncover ways in which malicious forces could cause a crisis in your company. Question every assumption about what is "normal," "impossible," or "absurd." Right Aesthetic IQ: Reconsider the classic design of the corporation, which is meant to address problems as they arise, and move toward one in which crisis management is an overarching discipline on a par with, for example, finance. Spiritual IQ: Reject the notion that people’s physical, mental, and spiritual beings are completely separate; and establish ahead of time why our work is, and must remain, important to us on many different levels. Although crisis management has taken on new urgency in recent turbulent times, the need for careful planning did not originate on September 11, 2001. Mitroff’s examples, drawn from interviews conducted both before and after the 2001 attacks during his 25 years of experience, demonstrate the need for action -- and offer a blueprint for taking it.
Author: Jane Jordan
Publisher: CRC Press
ISBN: 1439853746
Category : Business & Economics
Languages : en
Pages : 310
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Book Description
From the Japanese tsunami and the Egyptian revolution to the Haitian earthquake and the Australian floods, social media has proven its power to unite, coalesce, support, champion, and save lives. Presenting cutting-edge media communication solutions, The Four Stages of Highly Effective Crisis Management explains how to choose the appropriate l
Author: Ian Mitroff
Publisher: Stanford University Press
ISBN: 0804781087
Category : Business & Economics
Languages : en
Pages : 293
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Book Description
Swans, Swine, and Swindlers addresses a core, contemporary question: What steps can we take to better anticipate and manage mega-crises, such as Haiti, Katrina, and 9/11? This book explores the concept of "messes." A mess is a web of complex and dynamically interacting, ill-defined, and/or wicked problems; their solutions; and our conscious and unconscious assumptions, beliefs, emotions, and values. The roots of messes can be classified as Swans (the inability to surface and test false assumptions and mistaken beliefs), Swine (the inability to confront and manage greed, hubris, arrogance, and narcissism), and Swindlers (the inability to confront, detect, and stop unethical and corrupt behavior). Working systematically with this concept and these classifications, authors Can M. Alpaslan and Ian I. Mitroff reveal that all crises are messes; one must learn to understand and manage them as such. They then provide tools and frameworks that readers can use to more effectively deal with the crises of today and tomorrow. Drawing on ideas from research areas as diverse as human development, philosophy, rhetoric, psychology, and high reliability organizations, this book aims to be the definitive guide for a new era in crisis management. Therefore, it is a must-have for practitioners, scholars, and students who study and deal in real-life crises.
Author: Ian I. Mitroff
Publisher: Jossey-Bass
ISBN: 9781555425630
Category : Business & Economics
Languages : en
Pages : 164
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Book Description
Drawing on a survey of Fortune 1,000 companies as well as interviews with over 500 managers with crisis management experience, this book gives managers--at all levels and in every department--the practical, hands-on tools they need to determine where their organization is vulnerable and where they are prepared, who will be affected, and what strategies will work best for managing a crisis when it occurs.
Author: Bill George
Publisher: John Wiley & Sons
ISBN: 0470531878
Category : Business & Economics
Languages : en
Pages : 166
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Book Description
One of the country's most trusted leaders offers time-tested and real world advice for leading in economic hard times From business giant Bill George, the acclaimed author of Wall Street Journal's bestseller True North, comes the just-in-time guide for anyone in a leadership position facing today's unprecedented economic challenges. The former CEO of Medtronic draws from his own in-the-trenches experience and lessons from leaders (representing an array of companies) who have weathered tough economic storms. With straight talk and clear directions, George shows leaders specifically what they must do to become strong leaders and survive any crisis. His seven lessons include: Face Reality, Starting with Yourself; Never Waste a Good Crisis; and Be Aggressive: This is Your Best Chance to Win in the Market. Seven Lesson for Leading in Crisis is a survival kit for anyone in a leadership position. A concise handbook for applying proven leadership lessons in tough times Written by Bill George one of America's most trusted business leaders and author of True North and Authentic Leadership Offers realistic actions leaders can take to put their companies on the right long-term path Seven Lesson for Leading in Crisis gives leaders a solid strategy for staying the course.
Author: Jim Taylor, PhD
Publisher: Rowman & Littlefield
ISBN: 1538108569
Category : Psychology
Languages : en
Pages : 252
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Book Description
Few of us go through life without experiencing some sort of crisis, whether health, financial, relationship, career, or personal safety. Crises happen and they are often out of our control. But the one thing we can control is how we respond to them. Yet, our natural instincts often hinder us as we confront today’s crises that are complex, amorphous, and not readily solvable. Changing our reaction to a crisis is an immense challenge, yet with powerful lessons provided in these pages, anyone can turn crises into opportunities for reflection, positive action, and growth. . A crisis mentality can overwhelm you when bad things happen. Turning crises into opportunitiesempowers you to overcome the darkness that can engulf you in troubled times and allow you to seek the light that can guide you through hard times. Exploring the essential psychological, emotional, and interpersonal factors that most impact your reaction to a crisis, Jim Taylor provides you with deep insights and practical tools that help you move from a crisis mentality of fear, pessimism, and panic that controls you to an opportunity mindset of calm, confidence, and courage that you control in a crisis. He offers compelling examples, both recent and historical, well-known and unfamiliar, to bring these issues to life. Illustrations from government, large and small business, and ordinary people will highlight who responded well and who did not. Break free from the crisis mentality and embrace an opportunity mindset with nine strategies that will not only help you to survive, but actually thrive, when bad things happen.
