Author: Shay Mcconnon
Publisher: How To Books
ISBN: 1848034180
Category : Business & Economics
Languages : en
Pages : 174
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Book Description
his book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win.
Author: Shay McConnon
Publisher: How to Books
ISBN: 9781845282479
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
This book offers an understanding of the nature of conflict and structures, which enable the reader to negotiate a solution.
Author: Christopher W. Moore
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 384
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Book Description
Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.
Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071743669
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: David Liddle
Publisher: Kogan Page Publishers
ISBN: 0749480890
Category : Business & Economics
Languages : en
Pages : 321
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Book Description
Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
Author: Daniel B. Griffith
Publisher:
ISBN: 9780132741057
Category : Conflict (Psychology)
Languages : en
Pages : 0
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Book Description
For courses in Organizational Leadership and Supervision, Human Resources Management, Communications and Conflict Studies. Taking a front-line view, The Conflict Survival Kit: Tools for Resolving Conflict at Workfocuses on topics supervisors, team leads and managers need to know to address conflict in organizations. Each chapter succinctly explains conflict theories, frameworks and models, while focusing on important interpersonal and management skills. This classroom text and on-the-job guide presents strategies that can be used immediately in the workplace and provides hands-on practice throughout. Fully updated in this edition, it includes a new section on cultural communication differences, more on mediation, strategies for staying calm during confrontation and a section on managing bullying in the workplace.
Author: Deborah A. Colwill
Publisher: Taylor & Francis
ISBN: 100047139X
Category : Business & Economics
Languages : en
Pages : 125
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Book Description
A capacity for learning, adapting, and changing is an important facet of organizational resilience. What is involved in generative organizational change? Is it an event, a process, or constantly ongoing? What makes organizational change "good" for the organization? Who has the power to decide what is "good" for the organization and its members? How is it decided? What if there is strong disagreement or conflict? How is that handled? What is the role of organizational members and leaders in these discussions? As these questions demonstrate, the triad of change, power and conflict are intimately linked. The purpose of this book is to explore the topics of change, power and conflict as they relate to the experiences of everyday organizational life. It will provide readers the opportunity to reflect critically on their own local experience and involvement in organizations and to glean actionable wisdom for meaningful engagement and impactful contributions to their organization(s) in the present and future. Conflict, Power, and Organizational Change will be of interest to students, researchers, academics and professional colleagues interested in the fields of business and organizational studies, especially those wanting to get acquainted with the concepts of change, power and conflict in contemporary organizational settings.
Author: Dudley D. Cahn
Publisher: Pearson Higher Ed
ISBN: 0205914853
Category : Performing Arts
Languages : en
Pages : 337
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Book Description
Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats — print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. Learning Goals Upon completing this book, readers will be able to: Exercise positive conflict management and resolution skills Understand why communication is essential to interpersonal relationships Question the thoughts, feelings, and behaviors about conflict they have experienced in the past 0205956262 / 9780205956265 Managing Conflict Through Communication Plus MySearchLab with eText -- Access Card Package Package consists of 0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card 0205862136 / 9780205862139 Managing Conflict through Communication 5/e
Author: Scott Warrick
Publisher:
ISBN: 9781586446291
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Introduction -- Why emotional intelligence? -- Neurology of emotional intelligence -- The godfather effect -- What are verbal jeet "kill strikes"? -- The three styles of communication: retreaters, attackers & honest communicators -- Kill strike #1 = EPR: empathic listening -- Kill strike #2 = EPR: parroting -- Kill strike #3 = EPR: "rewards" -- The verbal jeet coaching process.
Author: Bhawana Bhardwaj
Publisher: Emerald Group Publishing
ISBN: 1837979731
Category : Business & Economics
Languages : en
Pages : 158
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Book Description
Managing and Negotiating Disagreements shows how AI can both aid and complicate conflict resolution processes, offering readers a nuanced perspective on the intersection of technology and human conflict management.
