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Author: W. Howard Chase
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 204
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Book Description
Author: W. Howard Chase
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 204
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Book Description
Author: F. Gallouj
Publisher: Edward Elgar Publishing
ISBN: 1849803307
Category : Technology & Engineering
Languages : en
Pages : 823
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Book Description
'This book represents a significant step towards dealing with the lacuna constituted by the inadequacy of the literature on the services. And, as such, it approaches its task from a variety of directions.' From the foreword by William J. Baumol, New York University, US 'The Handbook of Innovation and Services is an exceptional volume. Its contributors, including Faïz Gallouj, William Baumol, Jean Gadrey, and Pascal Petit, are among the major thinkers in both the fields of the economics of services and the economics of innovation. Selected topics include the "cost disease", services innovation in the global economy, social innovation in the services, and innovation and employment in services. The book, I am sure, will become a standard reference volume in both these fields in the ensuing years.' Edward Wolff, New York University, US This Handbook brings together 49 international specialists to address an issue of increasing importance for the world's post-industrial economies; innovation as it relates to services. Contemporary economies have two fundamental characteristics. Firstly, they are service economies in as much as services account for more than 70 per cent of the wealth and jobs in most developed countries. Secondly, they are innovation economies as recent decades have seen an unprecedented development of scientific, technological, organisational and social innovations. This Handbook expertly links these two major characteristics in order to investigate the role of innovation in services, an issue that until now has been inadequately explored and one that poses many theoretical and operational challenges. This comprehensive volume encompasses the views of eminent scholars from a range of disciplines including economics, management, sociology and geography, and draws on a number of different analytical and methodological perspectives. With its multi-disciplinary approach this Handbook will be an invaluable reference source for academics and students in the fields of economics, management and the geography of services and innovation. Public authorities and managers in the service sector will also find this book fascinating.
Author: José Neuman de Souza
Publisher: Springer
ISBN: 0387355324
Category : Computers
Languages : en
Pages : 294
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Book Description
Welcome to the third International Conference on Management of Multimedia Networks and Services (MMNS'2000) in Fortaleza (Brazil)! The first MMNS was held in Montreal ( Canada) in july 1997 and the second MMNS was held in Versailles (France) in November 1998. The MMNS conference takes place every year and a half and is aimed to be a truly international event by bringing together researchers and practitioners from all around the world and by organising the conference each time in a different continent/country. Over the past several years, there has been a considerable amount of research within the fields of multimedia networking and network management. Much of that work has taken place within the context of managing Quality-of Service in broadband integrated services digital networks such as the A TM, and more recently in IP-based networks, to respond to the requirements of emerging multimedia applications. A TM networks were designed to support multimedia traffic with diverse characteristics and can be used as the transfer mode for both wired and wireless networks. A new set of Internet protocols is being developed to provide better quality of service, which is a prerequisite for supporting multimedia applications. Multimedia applications have a different set of requirements, which impacts the design of the underlying communication network as well as its management. Several QoS management mechanisms intervening at different layers of the communication network are required including QoS-routing, QoS-based transport, QoS negotiation, QoS adaptation, FCAPS management, and mobility management.
Author: Lightbulb Press
Publisher:
ISBN: 9781933569215
Category :
Languages : en
Pages :
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Book Description
An in-depth look at DTCC, including its role in the capital markets, its structure, and it's offerings and services.
Author: Keith Dickinson
Publisher: John Wiley & Sons
ISBN: 1118843908
Category : Business & Economics
Languages : en
Pages : 485
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Book Description
A comprehensive text on financial market operations management Financial Market Operations Management offers anyone involved with administering, maintaining, and improving the IT systems within financial institutions a comprehensive text that covers all the essential information for managing operations. Written by Keith Dickinson—an expert on the topic—the book is comprehensive, practical, and covers the five essential areas of operations and management including participation and infrastructure, trade life cycle, asset servicing, technology, and the regulatory environment. This comprehensive guide also covers the limitations and boundaries of operational systems and focuses on their interaction with external parties including clients, counterparties, exchanges, and more. This essential resource reviews the key aspects of operations management in detail, including an examination of the entire trade life cycle, new issue distribution of bonds and equities, securities financing, as well as corporate actions, accounting, and reconciliations. The author highlights specific operational processes and challenges and includes vital formulae, spreadsheet applications, and exhibits. Offers a comprehensive resource for operational staff in financial services Covers the key aspects of operations management Highlights operational processes and challenges Includes an instructors manual, a test bank, and a solution manual This vital resource contains the information, processes, and illustrative examples needed for a clear understanding of financial market operations.
Author: Alan Wilson
Publisher: McGraw Hill
ISBN: 007714659X
Category : Business & Economics
Languages : en
Pages : 587
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Book Description
The Second European Edition of Services Marketing: Integrating Customer Focus Across the Firm by Wilson, Zeithaml, Bitner and Gremler uniquely focuses on the development of customer relationships through quality service. Reflecting the increasing importance of the service economy, Services Marketing is the only text that put the customer's experience of services at the centre of its approach. The core theories, concepts and frameworks are retained, and specifically the gaps model, a popular feature of the book. The text moves from the foundations of services marketing before introducing the gaps model and demonstrating its application to services marketing. In the second edition, the book takes on more European and International contexts to reflect the needs of courses, lecturers and students. The second edition builds on the wealth of European and International examples, cases, and research in the first edition, offering more integration of European content. It has also be fully updated with the latest research to ensure that it continues to be seen as the text covering the very latest services marketing thinking. In addition, the cases section has been thoroughly examined and revised to offer a range of new case studies with a European and global focus. The online resources have also been fully revised and updated providing an excellent package of support for lecturers and students.
Author: V.S.P. Rao
Publisher: Discovery Publishing House
ISBN: 9788171415106
Category :
Languages : en
Pages : 458
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Book Description
Contents: Tasks of a Professional Banker, Responsibilities of a Professional Manager, Theories of Management, Basic Concepts of Management, Fundamentals of Planning, Office Layout and Layout of A Branch, Organising Branch Operations, Organisation and Methods in A Branch, Manpower Planning in A Bank, Managing People at a Branch, Leadership and Management of Conflicts, Bank Marketing, Performance Evaluation and Performance Budgeting, Productivity, Efficiency and Profitability, Decision-Making, Management Information System in Banking Industry. Selected Reading-I: Coming Full Circle, Trade Unions, A Swfect of Strikes, Rebels with a Cause, Haste makes Waste at SBI, Women refuse to Bank on Maledominated Unions.
Author: Erwin Rausch
Publisher: Jones & Bartlett Learning
ISBN: 1284114996
Category : Technology & Engineering
Languages : en
Pages : 751
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Book Description
The Fifth Edition of Management in the Fire Service meets and exceeds the objectives and outcomes for the National Fire Academy’s Fire and Emergency Services Higher Education (FESHE) Principles of Fire Service Administration course. The textbook provides a comprehensive and concise overview of the common functions and related concerns that must be considered by the fire officer. Specific consideration is given to incident command, fire prevention, fire and life safety education, preincident planning, management of physical and financial resources, personnel management, employee relations, training, and additional services beyond firefighting. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.
Author:
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 798
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Book Description
Author: Tom Eisenmann
Publisher: Crown Currency
ISBN: 0593137035
Category : Business & Economics
Languages : en
Pages : 370
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Book Description
If you want your startup to succeed, you need to understand why startups fail. “Whether you’re a first-time founder or looking to bring innovation into a corporate environment, Why Startups Fail is essential reading.”—Eric Ries, founder and CEO, LTSE, and New York Times bestselling author of The Lean Startup and The Startup Way Why do startups fail? That question caught Harvard Business School professor Tom Eisenmann by surprise when he realized he couldn’t answer it. So he launched a multiyear research project to find out. In Why Startups Fail, Eisenmann reveals his findings: six distinct patterns that account for the vast majority of startup failures. • Bad Bedfellows. Startup success is thought to rest largely on the founder’s talents and instincts. But the wrong team, investors, or partners can sink a venture just as quickly. • False Starts. In following the oft-cited advice to “fail fast” and to “launch before you’re ready,” founders risk wasting time and capital on the wrong solutions. • False Promises. Success with early adopters can be misleading and give founders unwarranted confidence to expand. • Speed Traps. Despite the pressure to “get big fast,” hypergrowth can spell disaster for even the most promising ventures. • Help Wanted. Rapidly scaling startups need lots of capital and talent, but they can make mistakes that leave them suddenly in short supply of both. • Cascading Miracles. Silicon Valley exhorts entrepreneurs to dream big. But the bigger the vision, the more things that can go wrong. Drawing on fascinating stories of ventures that failed to fulfill their early promise—from a home-furnishings retailer to a concierge dog-walking service, from a dating app to the inventor of a sophisticated social robot, from a fashion brand to a startup deploying a vast network of charging stations for electric vehicles—Eisenmann offers frameworks for detecting when a venture is vulnerable to these patterns, along with a wealth of strategies and tactics for avoiding them. A must-read for founders at any stage of their entrepreneurial journey, Why Startups Fail is not merely a guide to preventing failure but also a roadmap charting the path to startup success.
